The Grounds of the City

4.2
icon/ic_reviewCreated with Sketch.
1493 reviews
icon/ic_price_rangeCreated with Sketch.
$40 and under
icon/ic_cuisineCreated with Sketch.
Café

Top tags:

Casual
The Grounds of the City, the second outpost from the team behind The Grounds of Alexandria, is bringing soul back to the CBD with old-school service and charm. Located in the heart of the CBD and bustling with activity, The Grounds of the City is tailor-made for a marvellous time; no matter the occasion. Start your day right as our baristas expertly serve up The Grounds house-roasted espresso and filter coffees, or end it in the best possible way and cosy in with our selection of cocktails and a dinner menu that features something for everyone. You’ll find our coffee sommelier at The Barista’s Bar ready to take you through a tailored coffee experience, and our tea lady roaming the room with a trolley adorned with fresh coffee, our selection of ethically sourced teas and cakes.

Special Offers

High Tea - $35 per person

Settle into the city and spoil yourself with all the delights of our High Tea. Our seasonal menu includes a curated daily selection of house-made sweet & savoury offerings, fresh from The Grounds very own Bakery & Patisserie.

Terms and Conditions: High tea offering is $35 per person, or $40 with a glass of sparkling wine. Bookings must be secured with a credit card (our team will call to confirm) and must be confirmed by 11am on the day of your reservation. Bookings cancelled within a 24 hour period will be charged the full amount. All details can be found at our website.

Valid For: 1 - 20 people

Starts: 18 July 2019

Ends: 30 November 2019

Availability: Sun 14:30-17:00
Mon 14:30-16:30
Tue-Sat 14:30-17:00

What 1493 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
Food
4.2
Service
4.4
Ambience
3.8
Value
Noise · Moderate
86% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
JW
1 review
Dined 3 days ago
Overall 5Food 5Service 5Ambience 5

Food was lovely thank you. It was noisy and busy but we were still able to hold a conversation and not be disturbed by others. Being busy showed us it was just a popular place

BG
1 review
Dined 4 days ago
Overall 3Food 4Service 1Ambience 2

Terrible service from start to finish, the food was lovely though

TS
1 review
Dined 5 days ago
Overall 2Food 3Service 4Ambience 4

The food and the ambience was great, the service was adequate but the prices were very high for what we ordered. Unfortunately very little value for money.

T
1 review
Dined on 11 October 2019
Overall 3Food 3Service 5Ambience 3

Overall food and service were good but tables are too close to one another. It was unfortunate that my date night was ruined by 2 loud ladies seated next to my table; by loud, i mean my ear hurt by the time I left. I could not stay longer for a dessert or coffee after meal.

AM
1 review
Dined on 11 October 2019
Overall 4Food 5Service 5Ambience 4

The restaurant is fantastic and the food/service was superb. I would recommend it any time to my friends and colleagues.
Two things were not so nice:
1. The tables are too close to each other and it is difficult to move in our out to the chair.
2. The tables are a bit too high to eat comfortably. My friend - who I had dinner with - is a petite lady and she had difficulty to eat comfortably as she had to keep her arms up all the time. I am tall (very tall) and it was still uncomfortable for me too.

JL
Sydney / NSW
1 review
Dined on 11 October 2019
Overall 4Food 4Service 3Ambience 4

Always enjoy time spent here whether breakfast or lunch. Service was a little tardy when it came to getting the bill but attentive enough during our meal. The poke bowl portion seems to have shrunk, thank goodness. It is now a good size for a meal especially with added tuna. The steak sandwich is definitely a portion for a very hungry body and tasty to boot. A pretty satisfying experience all up. Booking is very easy online and definitely the way to go to avoid disappointment or a wait in the queue.

SE
1 review
Dined on 11 October 2019
Overall 4Food 4Service 1Ambience 5

Great food
Great atmosphere
Poor service - waitress seemed annoyed at us for asking for water or pretty much anything

JW
1 review
Dined on 10 October 2019
Overall 5Food 5Service 5Ambience 5

What an Incredible venue fantastic art deco vibes lovely friendly staff and really yummy food not to mention the incredible coffee whilst in Sydney, a must eat go to, But don’t forget to book otherwise you’ll be bitterly disappointed.

The Grounds of the City
Responded on 12 October 2019

Hi Jessica, Thanks so much for the awesome review! We're delighted you had a great time! Hope to see you again soon! The Grounds of The City Team

Report
SC
1 review
Dined on 10 October 2019
Overall 5Food 5Service 5Ambience 5

Never a bad experience here, the staff are always fantastic. In such a busy atmosphere and with peak time pressure (seems to be peak time all the time for them!), they always deliver without anything other than a cheery outlook and a positive vibe.

Forget her name but the lady at the front desk was very pleasant to chat to, organised and personable, really great service from front door to leaving time.

Credit to the team as a whole. Will be back.

The Grounds of the City
Responded on 12 October 2019

Hi Scott, Thanks so much for the amazing 5-star review. We're delighted you enjoyed your experience. Hope to see you again soon! The Grounds fo The City team

Report
JB
1 review
Dined on 9 October 2019
Overall 5Food 3Service 5Ambience 5

I took my daughters for a high tea at the Grounds. Whilst it was lovely and the staff were outstanding, I felt that the high tea itself was a little lacking. There were nice sweets but the savoury food was extremely sparse. We had one piece of sandwich each and then a tiny piece of bread with a bit of egg mayo on it and the a piece of a cracker (not a whole cracker) with a very small bit of smoked salmon. I had booked gluten free for one of my daughters but this had not been communicated and so they had to put together what they had to hand which wasn't too bad but 4 pieces of the same dessert was disappointing. Overall a lovely atmosphere but we'd probably not go for the high tea again having had better experiences elsewhere for this particular treat.

AW
Hawaii
1 review
Dined on 8 October 2019
Overall 5Food 4Service 5Ambience 4

A lovely spot in the centre of Sydney CBD. The beef burger and steak sandwich were very filling!

A
1 review
Dined on 6 October 2019
Overall 5Food 5Service 5Ambience 5

I took my mum here for her Birthday and I am so glad that I did. All the staff were attentive and friendly and she felt so special. We both had the best experience and haven't stopped talking about it since. Would definitely recommend 10/10!

The Grounds of the City
Responded on 12 October 2019

Hi Analiese, We're so delighted you and Mum had a great time with us. Thank you very much for the fantastic review. We hope to see you both again soon! The Grounds of The City team

Report
S
New York Area
1 review
Dined on 6 October 2019
Overall 3Food 3Service 2Ambience 3

The man who served us was lovely and very helpeful. But our water glasses weren't filled up, even after asking twice. One of our glasses was also dirty. These are small issues. But when I'm lining up and paying $30 for a salad, I would appreciate these simple things to be a given.

AN
1 review
Dined on 5 October 2019
Overall 5Food 4Service 4Ambience 4

Great high tea deal - more than enough to keep you going into the afternoon.

J
Hawaii
3 reviews
Dined on 5 October 2019
Overall 2Food 2Service 1Ambience 4

I have special dietary needs but The Grounds struggles to deliver. It took three attempts. Two cold coffees were sent back.

S
Brisbane / QLD
1 review
Dined on 5 October 2019
Overall 1Food 3Service 1Ambience 4

When the front desk manager had trouble finding my name on the reservation list, I pointed it out to him to say "there! I see my name!" The response? He snapped at me, angrily saying "hey! calm down!" while waving his finger at me (when in fact he was the one who was pretty flustered). It was my in-laws birthday and he managed to ruin it. Never been treated like this at any restaurant before and I am 60 years old. While the manager was clearly having a bad day with trying to manage the crowds of people, I could not help wondering if I would have been treated differently if I was white. On the other hand, the waitstaff inside were fabulous. Couldn't fault them at all for their competence and kindness. I highly recommend one thing: please replace your front manager with one of your waiting staff who are patient and organised enough to deal with crowds. For me, I won't be dining at this place ever again. Plenty of options in the city where I won't have such a nasty experience.

RG
1 review
Dined on 5 October 2019
Overall 5Food 5Service 5Ambience 5

What a cosy little oasis in the City. Lovely vibe, great service and food was spot on. Great coffee too.

S
1 review
Dined on 3 October 2019
Overall 3Food 4Service 3Ambience 5

I preferred the Grounds of Alexandria, but the location and physical surroundings are quite good. So I would recommend the friends who love to go City frequently. I strongly recommend to provide options for coffee extra menu. The lactose free and almond milk should be added in, although both of them are not friendly for barista to make froth then do latte art. I am looking forward to seeing a new menu for coffee from the Grounds.

The Grounds of the City
Responded 15 hours ago

Hi Suri, Thank you for your feedback! We hope to see you again soon! The Grounds of The City team

Report
A
Hawaii
3 reviews
Dined on 2 October 2019
Overall 2Food 3Service 1Ambience 4

Ambience is of course very nice, but the service was unbearably slow. Unfriendly staff overall.

S
Sydney / NSW
3 reviews
Dined on 2 October 2019
Overall 1Food 1Service 3Ambience 1

There was a very long hair in my food. The waiter witnessed me pulling it slowly out of my otherwise delicious brioche french toast and whisked the plate away. The manager did the right thing and offered a fresh plate / alternatives but I felt sick and left. I did get my coffee for free though.
The noise level was awful. The man child at the next table conducted a very loud phone conversation for the entirety of my visit including some frankly commercially sensitive information. I couldn’t hear myself think which probably wasn’t so bad given what was in my food.
This was my new favourite place and I’m now very disappointed.

SB
Melbourne / VIC
1 review
Dined on 2 October 2019
Overall 3Food 3Service 4Ambience 3

We enjoyed our breakfast at The Grounds although if you fancy a nice quiet brekkie, this is not the place for you! The service was good and the food, on this occasion was ok.

MN
1 review
Dined on 30 September 2019
Overall 5Food 5Service 5Ambience 4

Our server was Yohanna and she made the experience much better for us. She was able to recommend food and drinks and loved my 4yo. She did a great job. It is a beautiful quaint place and very busy, but Yohanna gave us great service and deserved the tip we gave.

G
1 review
Dined on 29 September 2019
Overall 3Food 4Service 1Ambience 3

Food and drinks were fabulous! However, service of our waitress was sloppy and overall unprofessional. To improve the overall experience maybe check up on some of your waiting staff as we can see the amount of time you put into the food/drinks and ambiance of the restaurant.

JR
Sydney / NSW
1 review
Dined on 29 September 2019
Overall 5Food 5Service 5Ambience 5

Great food!
Beautiful place and exceptional service.

D
1 review
Dined on 29 September 2019
Overall 1Food 1Service 1Ambience 3

The staff were extremely rude and inattentive. We waited 20 minutes to be served with water (note we booked high tea prior) and another collective 40 minutes to actually receive our high tea. Never going to return or recommend.

NL
1 review
Dined on 28 September 2019
Overall 5Food 5Service 5Ambience 5

We loved the atmosphere and setting and the cakes were divine. The staff were quick and helpful.

The Grounds of the City
Responded on 4 October 2019

Hi Nicola, Thank you so much for the 5 stars and wonderful comments! We look forward to seeing you again very soon! Have a fantastic weekend, The Grounds of The City team

Report
ER
1 review
Dined on 28 September 2019
Overall 4Food 4Service 5Ambience 5

Bertha (girl from barcelona sorry if not spelling the name properly) was absolutely amazing and made our experience sensational. Thanks to her

P
1 review
Dined on 27 September 2019
Overall 4Food 2Service 4Ambience 5

I like the venue, the decor and ambiance is great. The service is good. But the menu was very bland. I found it hard to choose anything that sound particularly appealing and I don’t believe I’m a picky eater. I chose the grilled chicken breast with risotto which was nice but nothing outstanding.

The Grounds of the City
Responded on 4 October 2019

Hi there, Thank you for your review. Your comments have been passed on to our food development team! Have a wonderful weekend, the Grounds of The City team

Report
MM
1 review
Dined on 27 September 2019
Overall 5Food 5Service 5Ambience 5

The Whole Package: Great atmosphere, yummy food, tasty drinks, and lovely staff.
Shout out to Yohanna and Callum- they are so helpful, friendly and fun to have them around.

The Grounds of the City
Responded on 4 October 2019

Hi Manuel, Thank you so much for the 5 stars and great comments. We can't wait to see you again! Have a lovely weekend, The Grounds of The City team

Report
K
1 review
Dined on 27 September 2019
Overall 2Food 2Service 2Ambience 1

We had high tea at the grounds city. The food was so so. The waiter just put the food on the table without telling us what types of sandwiches or cakes. It was a big disappointing.

The Grounds of the City
Responded on 2 October 2019

Hi Katherine, My sincere apologies for the sub-par visit, our front of house team have been retrained to make sure everyone gets a run-down of what is being served to them. I am terribly sorry it did not happen in your case and my management team and I will make sure it does not happen again going forward! Thank you so much for your feedback and please rest assured that we have learned from it! Kind regards, Kat - General Manager

Report
GE
1 review
Dined on 25 September 2019
Overall 4Food 4Service 5Ambience 5

Really good lunchtime venue with an offering different to the norm. I will go back and I will recommend to friends and colleagues.

The Grounds of the City
Responded on 2 October 2019

Hi Geoff, Thank you very much for the 5 stars and and your kind words! We look forward to welcoming you back again very soon! Best regards, The Grounds of The City team

Report
E
Melbourne / VIC
6 reviews
Dined on 23 September 2019
Overall 5Food 5Service 5Ambience 5

Outstanding everything! Before I even left I made the booking for my next experience here!

The Grounds of the City
Responded on 2 October 2019

Hi Emoshe, We are thrilled to hear you enjoyed your time with us and can't wait to welcome you back! Kind regards, The Grounds of The City team

Report
MF
1 review
Dined on 22 September 2019
Overall 5Food 5Service 5Ambience 5

I came on a Sunday for the first time to celebrate a friend's birthday. The food was lovely and looked and tasted great! I would definitely come back again.

The Grounds of the City
Responded on 2 October 2019

Hi Mona, Thanks so much for the 5 stars! We look forward to welcoming you back again very soon! Kind regards, the Grounds of The City team

Report
EB
1 review
Dined on 22 September 2019
Overall 5Food 5Service 5Ambience 5

Took my nan here for a last minute birthday lunch on the weekend, wow!! The staff were amazing they greeted her by name and checked in on her, sung her happy birthday and everyone we walked past on the way out wished her a happy birthday by name. Food was great and at a good price point for city. You made a nana very happy this week she’s still talking about it!!

The Grounds of the City
Responded on 2 October 2019

Hi Elizabeth! We are so thrilled your nana enjoyed her birthday and we hope to welcome you back again very soon! Kind regards, The Grounds of The City team

Report
MP
1 review
Dined on 22 September 2019
Overall 4Food 4Service 4Ambience 5

A good experience, service was friendly but had to ask for water repeatedly, staff seemed crazy busy and a bit flustered. Food was OK, not amazing.

The Grounds of the City
Responded on 2 October 2019

Dear Maddie, Thank you so much for your review! We look forward to seeing you again soon, so we can turn those 4's into 5's! All your comments have been taken on board and we will try our utmost to work on things we did not get quite right! Kind regards, The Grounds of The City team

Report
WW
1 review
Dined on 21 September 2019
Overall 5Food 5Service 5Ambience 5

Fantastic food and service!
Highly recommended and conveniently located to inner city transport links

The Grounds of the City
Responded on 28 September 2019

Hi Wright, Thank you very much for the 5 stars and lovely comments. We look forward to seeing you again very soon! The Grounds of The City team

Report
GS
1 review
Dined on 21 September 2019
Overall 5Food 5Service 5Ambience 5

20/10. Food was absolutely amazing and staff were so friendly and accommodating.

The Grounds of the City
Responded on 28 September 2019

Hi Grace, Thank you so much for the 5 stars! We hope to see you again very soon! Have a lovely weekend, The Grounds of The City team

Report
MB
1 review
Dined on 20 September 2019
Overall 5Food 5Service 5Ambience 4

Excellent place, service, and food. Weird that there’s no toilets

The Grounds of the City
Responded on 28 September 2019

Hi Melanie, Thank you for a great review. We hope to see you again very soon! Have a wonderful weekend, The Grounds of The City team

Report
RM
1 review
Dined on 19 September 2019
Overall 3Food 3Service 4Ambience 4

Although the ambiance is well achieved, the tables require amendment to not look like old school sets, way too noisy and cluttered

The Grounds of the City
Responded on 20 September 2019

Hi Rick, Thank you for your comments! We look forward to welcoming you back very soon, The Grounds of The City team

Report
OT
Hong Kong
1 review
Dined on 18 September 2019
Overall 1Food 1Service 2Ambience 1

Waited an hour for food. Was offered no explanation. People around us were served and ordered before us.
Food was overpriced and basic.

1
2
3
38