The Grounds of Alexandria Cafe
Book your table otherwise you don't get a look in on weekends.
Also the baby change room is in the combined Men/disable toilet, which is very awkward to wait in line with the Men and banging on the door while I was in there to change my baby. Not a pleasant experience.
Good good, service was good and the food was prepared and served quickly. The only downside is that the restaurant is a bit noisy.
Difficult accessing the cafe, have just had surgery on my leg, the yellow mat on the ground makes it very difficult to walk when you are using an aide. Also parking, when you have a disabled card a distinct shortage of available spaces.
Excellent service, food was great and ambience was even better
Thank you so much for the lovely review!
Excellent place to share with friends young or old. Tasty food, lovely ambience, and service.
100% recommended! 😃
Thank you for the great review Glenda! We are so happy you had a great time and hope to see you again soon.
Strangest way to operate is the overall impression! You book, you advise the front desk you’re here, you still wait in line with everyone else until a table is ready for! What’s the point?
The Grounds of Alexandria are absolutely exquisite. The atmosphere is beautiful and welcoming. We booked into the cafe and were led straight to a table at our time slot. There was no wait. Staff were lovely and accomodating. The food was slightly overpriced but was very tasty. The children's choc nut shake was delicious as was the gluten free bread and jam! Overall an amazing breakfast outing.
We are glad to hear you and your guests had a great time with us!
Really nice food and extremely pretty. Always nice to check out for special occasions
There’s lack of ventilation in the corner tables indoor. Wish they could install some large hang fans on the restaurant corners especially during summer time. You can seriously feel the lack of ventilation when the place was packed indoor.
I would suggest the menu to have more options on hot food or hot starters. The decorations are very delicate and it gives a great atmosphere and sophistication on the restaurant. I would recommend my friends to visit here for taking good atmospheric pictures. Food can be more improved. As for the services, it is great, the waitress are always smiling and kept their professionalism during peak hours.
Thank you very much!
Best breakfast I've ever had, amazing food and lovely staff that made you feel welcome.
Best bacon and egg burger I’ve ever had. The combination of a strong flavoured cheese with lettuce and delicious sauces made for an excellent breakfast. The polenta chips were fried and very dry with no sauce on side option so I had to ask - maybe a tomato relish for dipping? Perfect coffee with a great atmosphere. Loved it.
Excellent! We booked table and got our meals quickly! Special thank you for halloumi that we ask to add to our meals, even it wasn’t option to add! Staff is super friendly! Absolutely love gardens and different themes of the grounds! Will return!
There was a lot more food advertised on the website and the prices were different.
As a Sydneysider the grounds has always been on my list but as I can’t stand crowds I’ve always avoided it. I took my son on a Friday and as expected the amount of people wasn’t to my liking. BUT I must say I was suitably impressed with the management, staff and food service. For a destination with so many customers the service was amazing. We were seat (pre booked) in 5 mins. Had menus and ordered within another 5. Food arrived 10 minutes later. And when I asked for the bill was taken care of immediately. What I thought was going to be a nightmare was a dream. Plus the food was great. I don’t know if I’ll return, as super busy destination venues are just not my thing but for those that do. I highly recommend. Well done the grounds.
Hi Elle- Thank you so much for the lovely review. We hope you decide to come back soon :)
Excellent venue! Love the food & decoration of the place!
Hi Charlie! Thank you so much for the review. We are happy to hear you had a great time.
booked a table but sitting there for over 10 minutes and no one served us until I called the staff twice and finally got a menu and bottle of tap water... overall food is fair but too busy to provide customers with decent service...
Food amazing, staff friendly and fast service. The grounds are interesting but not a lot for the kids to do so bring colouring or something to keep them occupied
Hi Nikki! Thank you so much for the lovely review. Next time you are in with your kids, please let a member of staff know as we have plenty of colouring activities for the kids!
It was a Wonderful Experience. My Family was highly impressed with the ambience and Breakie was wonderful
Thank you Sajeed. Very happy to hear you and your family enjoyed your visit!
Wonderful experience, cafe vibrant and friendly and great service and food. I think the whole surrounding area gives this place something very special. My grandchildren loved the Frozen theme and it was perfect for all ages. The trees around the area, both real and not, really set the mood, with plenty of opportunities for fantastic colourful photos . A definite for many return visits.
A fantastic setting where you can get lost in time. The service was fast at the start and allowed us to enjoy the scrumptious meal quickly. The Grounds Burger was one of the best I’ve had in a long time and the cake display was delectable. Take your mum. Take a friend or take the family. There’s something for everyone.
Made a booking but no table ready amd was moved 3 times and ended up on the high tables and chairs sharing with others. Food was just okay - cold and felt like the salads we had were half portion. Have eaten there many times and it’s been good but this experience was disappointing.
Not quite as good as usual. I don't like kale mixed through my meal. If it must be on a meal ( and I would beg to differ) it is best put to the side so it can be easily discarded.
We were asked to leave before one member of the group had finished her meal. Admittedly, she was a little late in arriving but we would have liked to have ordered coffee and cake but weren't able to. This caused us to go elsewhere for that.
Also, people were smoking on the street outside the screen and the smell was wafting in which spoils the ambience and the taste of the meal.
Food was served quickly once we ordered.
I love The Grounds of Alexandria. Haven’t had a bad meal yet and the service is always outstanding considering how busy it always is. Only problem is the lack of parking but apart from that it’s one of my favourite places!!!
Always interesting options but the juice and kids milkshakes were boring. Service is hit and miss
I get that this is a good business. There are some great things about it.
1. Parking - excellent that parking is provided
2. Concept - fantastic
3. Online booking - great.
4. Service - good
5. Food - pretty good with some nice, different style cakes and pastries available. Otherwise, same, same as the next café.
6. Table size - two small for four people with tea/coffee and food. Asked for a bigger table and they moved us to another location - but not a bigger table.
7. I know they are busy, but it was hot where they placed us first, fortunately when hey moved us to another table, it wasn't so stuffy.
8. Noise level - not energetic as you like to describe it! It was extreme.
Would I hurry back? No.
We loved the frozen exhibit and the food was lovely. staff were hard to get attention and when when asked for a second plate for the baby we were given a ceramic plate that could have easily been broken. It was very busy due to school holidays so glad we booked but still then had to wait about 10mins for our table that we were only allow to be on for 1hour we found this to be very rushed
This is a great place to eat or just grab a coffee, booking is an absolute must, the place is always busy!!
The Grounds of Alexandria Cafe is a great place to meet to grab a coffee or for breakfast and lunch.
The staff are very friendly and the service is excellent! It's got a great atmosphere too. Highly recommend this place to anyone.
Worsw service I have recieved in a long time. Door people were so rude to busy talking to each other inside of helping people. I had to interrupt their conversation to tell them I had a reservation. They just looked at me and told me to go over there. Service didn't get any better when I got inside, all they wanted to do was take my order. Didn't give us any cutlery and we asked for help the girl said I am the door person. I guess teamwork is not a motto for this cafe and because of it it made the experience very unpleasant. I then had to hunt down another waiter to get some cutlery, please train your staff with some customer service. I then had to ask for the bill 4 times and then the guy had the bill in hand staring into space. Managers please ensure your workers are working because it is not a good look to having everyone looking stoned when they are working. You can take my feedback on board or ignore it and watch your business down hill. I won't be going back there again.
The host boy was very rude. We had a reservation and he asked if we would be ok on stools with toddlers. Then he told us to get in line behind other people and we were eventually sat at a normal table. Don’t know why he had to be so rude. He was also training another guy and when I came up to the host stand he didn’t even acknowledge me or my family for a good couple of minutes because he was talking to him. Very bad hospitality, you should have a good first impression as a customer. Hospitality 101. Food was just ok.
This is a fun destination, especially for children, food is good quality
Thank you for your review Tams!
Used to be fantastic but the service has really gone down hill
I absolutely love this place, great place to meet friends or just sit and enjoy the beautiful surroundings!❤️❤️
Hey Chrystal! Thank you for the lovely review. We appreciate it and hope to see you soon.
First time diner here on a mother / daughter date with our 5 yr old. Great atmosphere, delicious food, wonderful fast service, friendly staff. “Frozen“ cake and drink a little overpriced, and a lot of kids wouldn’t like all the coconut ‘bits’ in the drink- but I loved it and ended up drinking it!!
Thank you so much for the review! We hope to see you again soon.
Still waited over 10 mins
Having lunch with my friend that I haven’t seen for years. Very nice food. And we were allowed to sit after eating to chat further until closed to lunch time when our table was needed.
Thank you for the review Anita! We hope you come back soon.
Great food and great atmosphere!
It gets VERY busy though, so where possible try to avoid weekends and peak season.
Thanks for stopping in Yann!
So packed, felt rushed. Food was average. Not pram/parent friendly as there were too many stalls around. Quite pricey too.
Hi Rita. We apologise that your recent visit did not live up to your expectations. We hope you join us again so we can make your next experience memorable.
It’s a perfect spot for a breakfast. The place is busy at all time, so make sure you have a reservation (just a tip!). Service was average but the beauty of the place worth it!
Hi Michelle! Thank you so much for leaving a lovely review.
Fantastic experience !
A well oiled hospitality machine.
Thank you for your review Claudia!