The Fireplace Restaurant

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4.4
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140 Reviews
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$41 to $100
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Modern Australian
Top tags:
  • Special Occasions
  • Good for a Date
  • Romance
Experience intimate signature dining at The Fireplace, renowned for rich cuts of wood-fired meats. Accompany your dishes with wines from our 300-strong beverage list - recently awarded Two Glasses in the 2018 Australia's Wine List of the Year (the third year in a row). Settle into rustic surrounds while you contemplate the provincial-style menu and indulge in the theatrics of the open kitchen as InterContinental’s chefs prepare culinary marvels before your eyes.

Can’t choose from the a la carte menu? Executive Chef Matt Hart has conducted a melody of Queensland’s finest flavours with a six-course degustation highlighting his favourite items on the menu. This menu requires a 24hr notice.

On Saturdays and Sundays, journey through the evolution of coffee as you spoil yourself with a collection of traditional sweets and savories with The Fireplace's High Coffee experience.

What 140 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
Food
4.3
Service
4.4
Ambience
4.1
Value
Noise · Moderate
94% of people would recommend it to a friend
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DN
Sydney / NSW
1 review
Dined 4 days ago
Overall 5Food 5Service 5Ambience 5

My friend and I had a delightful evening at the Fireplace. The food and wine were genuinely delicious. While I’ve been to the restaurant on many occasions, I have not enjoyed the brand new menu! Can’t wait to go back

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KW
1 review
Dined on 15 June 2019
Overall 5Food 5Service 5Ambience 5

Wow we just loved this restaurant. The food was fabulous, the staff knowledgeable & friendly. It was my husbands 60th birthday and they had arranged a complimentary birthday dessert. They even got the staff to sing him happy birthday which was fun and unexpected. I fully recommend the Fireplace Restaurant.

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RT
1 review
Dined on 8 June 2019
Overall 3Food 3Service 3Ambience 3

The menu could probably do with being changed up as we have being a few tunes abs a bit repetitive. The staff are very nice however was just Saturday and they were not as attentive as normal. Had to ask for our champagne. We do like fireplace for high tea but feel we will try somewhere new next time

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SB
1 review
Dined on 7 June 2019
Overall 5Food 5Service 5Ambience 5

Great food and staff were very attentive and made us feel very welcome. The night was a great experience,

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HJ
Brisbane / QLD
1 review
Dined on 25 May 2019
Overall 5Food 5Service 5Ambience 5

Very enjoyable night like always. Clair is always very helpful, happy and greats us with a smile . The food is wonderful always enjoy our nights at this restaurant our favourite place to dine. Thank you

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AS
1 review
Dined on 24 May 2019
Overall 5Food 5Service 5Ambience 5

We loved Claire, she was terrific!
Ambience, food and service was great. Thoroughly recommend!!

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LC
1 review
Dined on 23 May 2019
Overall 5Food 5Service 5Ambience 5

The new chief has made a great difference.
The venue is very good. Parking is good. Service was good.

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P
1 review
Dined on 19 May 2019
Overall 5Food 5Service 5Ambience 5

Such a great atmosphere. Food was delicious and the wine list was amazing. Have recommended to all my foodie friends

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RM
1 review
Dined on 19 May 2019
Overall 4Food 5Service 3Ambience 4

My friends and I enjoyed our time and were impressed with the food and atmosphere.
However when I went to pay the bill, I specifically stated that I wanted to use my savings account so did not tap the card on the screen when offered to do so by the gentlemen serving me. The gentleman took my card and tapped it on the screen anyway. So instead of a cash transaction which I wanted, the transaction has processed as a credit transaction. I did not want to use a credit transaction on my savings account as this messes up my balance and makes it harder to track actual funds available. Also the transaction has not fully processed as at today (2 days later) and caused a delay for my balance to be correctly appropriated.
I realise this may seem petty, but I felt that my payment choice was over-ridden because it is easier for the person taking the payment to just tap the card than to insert the card, for me to select my savings account.
It is possible that the gentleman serving me does not understand the difference between the two transactions. Perhaps this could be an opportunity to ensure staff are aware of the difference.
This was really the only thing that marred the experience for me, which is why I rated the customer service lower than the other aspects of the visit.
Could you please forward your response to this.
Thank you.

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SP
1 review
Dined on 18 May 2019
Overall 5Food 5Service 5Ambience 4

A beautiful dining experience.
Very quiet as we were early and only a few people in the restaurant.
Very good service and we look forward to coming again.
The guality of the Lamb was excellent!!!

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GB
1 review
Dined on 18 May 2019
Overall 5Food 5Service 5Ambience 5

This high tea was the best I have experienced. It beats Versace’s hands down. All the food was scrumptious including the delicious champagne... can’t wait to visit again.

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HJ
Brisbane / QLD
2 reviews
Dined on 10 May 2019
Overall 5Food 5Service 5Ambience 5

We eat often here normally we are served by Clair . Clair is a outstanding waitress always gives outstanding service and is very pleasant. Clair makes the night very enjoy. The other night we took two friends that live in Sanctuary Cove and the husband had never been to your restaurant he was very impressed. 10/10 to the chefs that cook our food to perfection and being able to see them work is fantastic we love the atmosphere of your restaurant.
Thank you for giving us such a lovely restaurant to use close to home as we live at Riverdowns Helensvale
Kind regards
Russell and Joanne hall
0419768407

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D
1 review
Dined on 14 April 2019
Overall 5Food 5Service 5Ambience 5

Lovely decadent High Coffee
great food, friendly staff and nice location.

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GA
1 review
Dined on 11 April 2019
Overall 5Food 5Service 5Ambience 5

Ruth Brougham is an original resident of Sanctuary Cove and nearing 85 years of age still loves dining at the Fireplace Restaurant. Last night she hosted her daughter & son-in-law from Adelaide (Wine Growers) at the Fireplace which they considered on of the best restaurants world wide as they are regular International travellers

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SW
1 review
Dined on 23 March 2019
Overall 5Food 5Service 5Ambience 5

Lovely restaurant! Beautiful ambiance, service friendly but not intrusive, we enjoyed the wood fired steak and it melted in our mouths.

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GH
1 review
Dined on 23 March 2019
Overall 3Food 4Service 3Ambience 4

Have been here quiet a few times & have Always enjoyed it, the lady that also serves our table is wonderful, sadly, they were very short staffed, she did what she could, same for our wine man, he was run off his feet, he had trouble finding our wine in which we were probably be 20 min for our wine, he did apologise but us waiting while our friends were drinking wasn’t good. We will still come back as we now live in Sanctuary Cove.. let’s hope they sort out a better roster & have enough staff.
Not the friendly staffs problem
..

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NB
1 review
Dined on 7 March 2019
Overall 5Food 5Service 4Ambience 5

Love this place it’s pertect for an elegant and scrumptious romantic dinner!

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FM
1 review
Dined on 23 February 2019
Overall 2Food 3Service 2Ambience 2

Had a booking for 7.30 pm and wasn't sited until 8 pm. As a Sanctuary Cove residents the discount wasn't offered either. Very Disappointed!

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WS
1 review
Dined on 23 February 2019
Overall 1Food 3Service 1Ambience 1

Waited 2hrs for a main meal sat close to the enteance and saw 6 people walk away as no one attended to them, waitress did not ask to taste the wine, ordered a gisborne chardony which was thick and sweet like a desert wine, the manageress argued it was the year, when she changed to a different wine the waitress again did not allow to taste, very poor value for money, entre were ridiculous and the beer was 4mths out of date

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H
1 review
Dined on 23 February 2019
Overall 5Food 5Service 5Ambience 5

We had a lovely afternoon at the High Coffee Experience

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DB
1 review
Dined on 23 February 2019
Overall 5Food 5Service 5Ambience 5

Fabulous experience, food was amazing .... great for a girls afternoon catchup

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JH
1 review
Dined on 23 February 2019
Overall 4Food 4Service 4Ambience 4

We had the high tea experience and it was great!! The staff were lovely and really accommodating of my mum’s food allergies! The location and out look was great. The thing I didn’t like was that the food prep for that evening was happening right there in the restaurant where all patrons could see. Interesting but not great ambience!

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MO
1 review
Dined on 23 February 2019
Overall 5Food 5Service 5Ambience 5

Service food and staff excellent unfortunately it was very noisy which tended to take the shine of it a bit but I would definitely recommend it to anyone for an afternoon tea/coffee but not for an intimate dinner.

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JM
1 review
Dined on 16 February 2019
Overall 5Food 5Service 5Ambience 5

My husband and I had a lovely afternoon in the Fireside Restaurant with a lovely window and view of the veggie garden. The food was superb and we had a lovely variety of savory and sweets. The table service was great and the staff were very attentive. Overall a very pleasant afternoon.

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RT
1 review
Dined on 15 February 2019
Overall 3Food 4Service 3Ambience 4

We go to the Fireplace for our anniversary every year, and normally everything is absolutely perfect. This time was a little disappointing maybe just because they were busy. Food was great but had no Brussels sprouts in my potato/Brussels sprout/bacon side. Most people may be happy with this haha but i love them and that's why i ordered them! Service was good, but a little slower than normal, not with the food coming out but with getting drinks etc. I will definitely be back though

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TH
1 review
Dined on 3 February 2019
Overall 4Food 4Service 4Ambience 4

The High Coffee experince was nice, and the staff were lovely.

I do want to say that we were early and so we went to the lounge bar for a drink beforehand to be served by Steve. I asked if he could do a peach Bellini and he said NO, only whats on the menu. Then I asked if he could do a Mimosa, again he said NO, IS IT ON THE MENU! In my opionin his gruff responses to my requests were rude and not at all what I expected at the InterContinental Sanctuary Cove Resort. Surely orange juice & sparkling wine would be a standard stock item for a five star resort.

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J
1 review
Dined on 26 January 2019
Overall 5Food 5Service 5Ambience 5

Loved it ! Amazing service, the most amazing food . Peaceful & lovely setting . My mum loved the whole experience & we will definitely go again . Excellent value for money with scoupon voucher

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RP
London
2 reviews
Dined on 25 January 2019
Overall 2Food 2Service 1Ambience 1

The booking system definitely needs to be improved. The "Book Now" tab via the restaurant's webpage redirects to OpenTable but it's impossible to be aware that the degustation menu that we wanted required 24 hours notice unless one opens/downloads the menu first. The restaurant webpage does however indicate that there is a degustation menu and its price. We were abruptly told by the wait staff on the night that our choice was not available to us. This problem could have been solved either by a better webpage and/or when OpenTable sent a confirmation email. Regardless, and surprisingly, the food and ambience were mediocre, and the service was pedestrian.

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M
1 review
Dined on 12 January 2019
Overall 5Food 5Service 5Ambience 5

The food was plentiful, delicious. The service was outstanding, could not have been better.

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EJ
Brisbane / QLD
1 review
Dined on 12 January 2019
Overall 5Food 5Service 5Ambience 5

We had high coffee with our 93 year old grandmother and the staff were so helpful and welcoming to her, and us, with her limited mobility and poor health. They made it such an enjoyable day and the food and service was amazing. There is a lot of food if you do the high coffee so don't eat breakky that day as you want to make sure you taste everything!

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RS
1 review
Dined on 1 January 2019
Overall 3Food 4Service 1Ambience 4

Very good food and wine selection
Very poor wait staff and very slow service

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CM
Brisbane / QLD
1 review
Dined on 23 December 2018
Overall 4Food 5Service 4Ambience 4

A lovely afternoon - the high coffee was delicious!

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ZF
London
1 review
Dined on 15 December 2018
Overall 5Food 5Service 5Ambience 5

Really nice relaxing high coffee
Dined with our two children aged 8 and 5
Were not rushed and everyone thoroughly enjoyed it

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KM
1 review
Dined on 9 December 2018
Overall 4Food 4Service 5Ambience 5

A lovely place to enjoy delicious afternoon tea. Excellent, attentive service.

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JH
1 review
Dined on 2 December 2018
Overall 2Food 4Service 1Ambience 2

The concept of high coffee is a good one however it is quite pricey for what you receive

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JG
1 review
Dined on 24 November 2018
Overall 5Food 4Service 5Ambience 5

We thoroughly enjoyed our experience at the Fireplace. We had the high coffee and it was wonderful! They accommodated my dietary requirements as well which was greatly appreciated.
Our waiter, from France, was wonderful and made the best espresso martini to date!
The ambiance and views were fantastic too.
Well worth the outing from Brisbane.
Thank you again to all who contributed to a very enjoyable afternoon.

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LS
1 review
Dined on 17 November 2018
Overall 5Food 5Service 5Ambience 4

Yes it is pricey but the food was excellent. It is also noisey but that often happens with busy restaurants. The food was excellent but the Duck Ham was very small even for an entrée which was very disappointing. the rest of the meals were excellent. Service is always great here. Really miss their signature dishes of Quail and Crème Brule they used to have.

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JR
1 review
Dined on 17 November 2018
Overall 5Food 5Service 5Ambience 5

Was there for your High Coffee, twice, as it was wonderful. The food was excellent, the service lovely and great location and views.

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NB
1 review
Dined on 13 November 2018
Overall 5Food 5Service 5Ambience 5

Wonderful as always, accommodating and lovely. Always recommended and love the wood fired food.

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GR
1 review
Dined on 9 November 2018
Overall 5Food 5Service 5Ambience 5

The Chefs were amazing. Recommend the lamb and the pork belly.

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