The Fireplace Restaurant

4.5
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155 reviews
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$41 to $100
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Modern Australian
Experience intimate signature dining at The Fireplace, renowned for rich cuts of wood-fired meats. Accompany your dishes with wines from our 300-strong beverage list - recently awarded Two Glasses in the 2018 Australia's Wine List of the Year (the third year in a row). Settle into rustic surrounds while you contemplate the provincial-style menu and indulge in the theatrics of the open kitchen as InterContinental’s chefs prepare culinary marvels before your eyes.

Can’t choose from the a la carte menu? Executive Chef Matt Hart has conducted a melody of Queensland’s finest flavours with a six-course degustation highlighting his favourite items on the menu. This menu requires a 24hr notice.

On Saturdays and Sundays, journey through the evolution of coffee as you spoil yourself with a collection of traditional sweets and savories with The Fireplace's High Coffee experience.

What 155 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
Food
4.4
Service
4.4
Ambience
4.3
Value
Noise · Moderate
95% of people would recommend it to a friend
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BF
Brisbane / QLD
3 reviews
Dined 5 days ago
Overall 4Food 4Service 5Ambience 5

The service was first class and the ambiance also terrific.
There were four of us and my wife said her main course of pasta (seafood) was the best she had experienced. Our two guests said their selections of pasta and pork belly were also excellent. I chose steak and have to say I was very disappointed in that I ordered medium- rare but it was more of a medium in my opinion and quite dry. A Hogs Breath medium-rare rates well above what I experienced.
Lovely waiter and waitress.

JW
1 review
Dined on 6 September 2019
Overall 4Food 5Service 4Ambience 4

I dont know why we didn't know of this restaurant? Living on the north end of gold coast for years and didnt realise but glad i found it and took my wife out for her birthday, we loved the restaurant but thought it lacked a little ambiance but the the food made up for that, we shall be back.

LM
Brisbane / QLD
1 review
Dined on 31 August 2019
Overall 4Food 5Service 5Ambience 4

I sent both sets of Parents to High Coffee at Christmas, so I couldn't wait to go myself. The whole experience was lovely and elegant. The food was superb and we managed to bring some home with us. The staff that looked after us were very pleasant and accommodating. I urge everyone to try this experience. Delightful!!

L
1 review
Dined on 24 August 2019
Overall 3Food 3Service 2Ambience 5

Lovely setting with lots of natural light & warmth.
Most tables were full but it didn’t feel crowded.
Service was slow. They had an older male waiter who just seemed distant.
Females were very good but had to be prompted for water & our tea & coffee order was forgotten.
Overall lovely afternoon but service not great

JO
1 review
Dined on 24 August 2019
Overall 5Food 5Service 5Ambience 5

Amazing value with or without a Cudo voucher. Will definitely come again. Being able to take the cakes we could not eat home even better.

JG
Brisbane / QLD
1 review
Dined on 17 August 2019
Overall 5Food 4Service 5Ambience 5

We had a fantastic high coffee in a very tranquil setting. Service outstanding and dietary requirements were accommodated.
Many thanks to the wonderful staff.

NW
1 review
Dined on 16 August 2019
Overall 5Food 5Service 5Ambience 5

Absolutley AMAZING!! The food is incredible. The staff are always so lovely - looking forward to returning again soon.

LC
Brisbane / QLD
1 review
Dined on 4 August 2019
Overall 5Food 5Service 4Ambience 4

The food was excellent. The mushroom entre is to die for. The meat was cooked just right and very succulent. The sauce was tasty. The veges good. The service was good. We are locals and try to go every week.

SM
1 review
Dined on 26 July 2019
Overall 5Food 5Service 5Ambience 5

Fantastic service, the food was amazing and overall there was so much attention to detail which is so hard to find. Also they were very particular with food allergies. Definitely recommend if you haven’t been. My partner is a steak lover and very particular but said it was the best steak he had ever had!!

OT
1 review
Dined on 20 July 2019
Overall 5Food 5Service 5Ambience 5

Great experience. Loved the food and drinks on offer.

TM
1 review
Dined on 20 July 2019
Overall 5Food 5Service 5Ambience 5

John gave attentive and exceptional service and the food and ambiance was divine, each mouthful was a delight for the senses. One of the best high tea on the Gold Coast.

BB
1 review
Dined on 20 July 2019
Overall 5Food 5Service 5Ambience 5

A lovely classy experience with lovely friends and delicious food!

JL
1 review
Dined on 18 July 2019
Overall 3Food 3Service 3Ambience 4

We expected fine dining and were disappointed. We ordered steak with two vegetable sides. The steak was correctly cooked but was about to be served onto a stone cold plate before we objected. The vegetables sounded interesting but were not. The carrots and parsnips were in large lumps and appeared to have been simply boiled. The potatoes with Brussel sprouts were disappointing too. We were not tempted to have dessert.

MS
Perth / WA
6 reviews
Dined on 17 July 2019
Overall 3Food 3Service 3Ambience 4

We have been to the fireplace many times but this time we found it very ordinary

DN
Sydney / NSW
4 reviews
Dined on 16 July 2019
Overall 5Food 5Service 5Ambience 5

What a wonderful night! I have been to The Fireplace three times over the past fortnight and have enjoyed every dish! Our waiter John was fantastic this week and we thank him for his great suggestions. I would highly recommend!

DN
Sydney / NSW
4 reviews
Dined on 20 June 2019
Overall 5Food 5Service 5Ambience 5

My friend and I had a delightful evening at the Fireplace. The food and wine were genuinely delicious. While I’ve been to the restaurant on many occasions, I have not enjoyed the brand new menu! Can’t wait to go back

KW
1 review
Dined on 15 June 2019
Overall 5Food 5Service 5Ambience 5

Wow we just loved this restaurant. The food was fabulous, the staff knowledgeable & friendly. It was my husbands 60th birthday and they had arranged a complimentary birthday dessert. They even got the staff to sing him happy birthday which was fun and unexpected. I fully recommend the Fireplace Restaurant.

RT
1 review
Dined on 8 June 2019
Overall 3Food 3Service 3Ambience 3

The menu could probably do with being changed up as we have being a few tunes abs a bit repetitive. The staff are very nice however was just Saturday and they were not as attentive as normal. Had to ask for our champagne. We do like fireplace for high tea but feel we will try somewhere new next time

SB
1 review
Dined on 7 June 2019
Overall 5Food 5Service 5Ambience 5

Great food and staff were very attentive and made us feel very welcome. The night was a great experience,

HJ
Brisbane / QLD
1 review
Dined on 25 May 2019
Overall 5Food 5Service 5Ambience 5

Very enjoyable night like always. Clair is always very helpful, happy and greats us with a smile . The food is wonderful always enjoy our nights at this restaurant our favourite place to dine. Thank you

AS
1 review
Dined on 24 May 2019
Overall 5Food 5Service 5Ambience 5

We loved Claire, she was terrific!
Ambience, food and service was great. Thoroughly recommend!!

LC
Brisbane / QLD
2 reviews
Dined on 23 May 2019
Overall 5Food 5Service 5Ambience 5

The new chief has made a great difference.
The venue is very good. Parking is good. Service was good.

P
1 review
Dined on 19 May 2019
Overall 5Food 5Service 5Ambience 5

Such a great atmosphere. Food was delicious and the wine list was amazing. Have recommended to all my foodie friends

RM
1 review
Dined on 19 May 2019
Overall 4Food 5Service 3Ambience 4

My friends and I enjoyed our time and were impressed with the food and atmosphere.
However when I went to pay the bill, I specifically stated that I wanted to use my savings account so did not tap the card on the screen when offered to do so by the gentlemen serving me. The gentleman took my card and tapped it on the screen anyway. So instead of a cash transaction which I wanted, the transaction has processed as a credit transaction. I did not want to use a credit transaction on my savings account as this messes up my balance and makes it harder to track actual funds available. Also the transaction has not fully processed as at today (2 days later) and caused a delay for my balance to be correctly appropriated.
I realise this may seem petty, but I felt that my payment choice was over-ridden because it is easier for the person taking the payment to just tap the card than to insert the card, for me to select my savings account.
It is possible that the gentleman serving me does not understand the difference between the two transactions. Perhaps this could be an opportunity to ensure staff are aware of the difference.
This was really the only thing that marred the experience for me, which is why I rated the customer service lower than the other aspects of the visit.
Could you please forward your response to this.
Thank you.

SP
1 review
Dined on 18 May 2019
Overall 5Food 5Service 5Ambience 4

A beautiful dining experience.
Very quiet as we were early and only a few people in the restaurant.
Very good service and we look forward to coming again.
The guality of the Lamb was excellent!!!

GB
1 review
Dined on 18 May 2019
Overall 5Food 5Service 5Ambience 5

This high tea was the best I have experienced. It beats Versace’s hands down. All the food was scrumptious including the delicious champagne... can’t wait to visit again.

HJ
Brisbane / QLD
2 reviews
Dined on 10 May 2019
Overall 5Food 5Service 5Ambience 5

We eat often here normally we are served by Clair . Clair is a outstanding waitress always gives outstanding service and is very pleasant. Clair makes the night very enjoy. The other night we took two friends that live in Sanctuary Cove and the husband had never been to your restaurant he was very impressed. 10/10 to the chefs that cook our food to perfection and being able to see them work is fantastic we love the atmosphere of your restaurant.
Thank you for giving us such a lovely restaurant to use close to home as we live at Riverdowns Helensvale
Kind regards
Russell and Joanne hall
0419768407

D
1 review
Dined on 14 April 2019
Overall 5Food 5Service 5Ambience 5

Lovely decadent High Coffee
great food, friendly staff and nice location.

GA
1 review
Dined on 11 April 2019
Overall 5Food 5Service 5Ambience 5

Ruth Brougham is an original resident of Sanctuary Cove and nearing 85 years of age still loves dining at the Fireplace Restaurant. Last night she hosted her daughter & son-in-law from Adelaide (Wine Growers) at the Fireplace which they considered on of the best restaurants world wide as they are regular International travellers

SW
1 review
Dined on 23 March 2019
Overall 5Food 5Service 5Ambience 5

Lovely restaurant! Beautiful ambiance, service friendly but not intrusive, we enjoyed the wood fired steak and it melted in our mouths.

GH
1 review
Dined on 23 March 2019
Overall 3Food 4Service 3Ambience 4

Have been here quiet a few times & have Always enjoyed it, the lady that also serves our table is wonderful, sadly, they were very short staffed, she did what she could, same for our wine man, he was run off his feet, he had trouble finding our wine in which we were probably be 20 min for our wine, he did apologise but us waiting while our friends were drinking wasn’t good. We will still come back as we now live in Sanctuary Cove.. let’s hope they sort out a better roster & have enough staff.
Not the friendly staffs problem
..

NB
Melbourne / VIC
2 reviews
Dined on 7 March 2019
Overall 5Food 5Service 4Ambience 5

Love this place it’s pertect for an elegant and scrumptious romantic dinner!

FM
1 review
Dined on 23 February 2019
Overall 2Food 3Service 2Ambience 2

Had a booking for 7.30 pm and wasn't sited until 8 pm. As a Sanctuary Cove residents the discount wasn't offered either. Very Disappointed!

WS
1 review
Dined on 23 February 2019
Overall 1Food 3Service 1Ambience 1

Waited 2hrs for a main meal sat close to the enteance and saw 6 people walk away as no one attended to them, waitress did not ask to taste the wine, ordered a gisborne chardony which was thick and sweet like a desert wine, the manageress argued it was the year, when she changed to a different wine the waitress again did not allow to taste, very poor value for money, entre were ridiculous and the beer was 4mths out of date

H
1 review
Dined on 23 February 2019
Overall 5Food 5Service 5Ambience 5

We had a lovely afternoon at the High Coffee Experience

DB
1 review
Dined on 23 February 2019
Overall 5Food 5Service 5Ambience 5

Fabulous experience, food was amazing .... great for a girls afternoon catchup

JH
1 review
Dined on 23 February 2019
Overall 4Food 4Service 4Ambience 4

We had the high tea experience and it was great!! The staff were lovely and really accommodating of my mum’s food allergies! The location and out look was great. The thing I didn’t like was that the food prep for that evening was happening right there in the restaurant where all patrons could see. Interesting but not great ambience!

MO
1 review
Dined on 23 February 2019
Overall 5Food 5Service 5Ambience 5

Service food and staff excellent unfortunately it was very noisy which tended to take the shine of it a bit but I would definitely recommend it to anyone for an afternoon tea/coffee but not for an intimate dinner.

LM
Brisbane / QLD
1 review
Dined on 16 February 2019
Overall 5Food 5Service 5Ambience 5

My husband and I had a lovely afternoon in the Fireside Restaurant with a lovely window and view of the veggie garden. The food was superb and we had a lovely variety of savory and sweets. The table service was great and the staff were very attentive. Overall a very pleasant afternoon.

RT
1 review
Dined on 15 February 2019
Overall 3Food 4Service 3Ambience 4

We go to the Fireplace for our anniversary every year, and normally everything is absolutely perfect. This time was a little disappointing maybe just because they were busy. Food was great but had no Brussels sprouts in my potato/Brussels sprout/bacon side. Most people may be happy with this haha but i love them and that's why i ordered them! Service was good, but a little slower than normal, not with the food coming out but with getting drinks etc. I will definitely be back though

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