The Exchange

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1. KG

   KendallG

   Baltimore

   4 reviews

   2.0

   4 reviews

   Dined 3 days ago

   overall2food1service3ambience5

   The location of The Exchange as well as the scenery and decor were beautiful. Unfortunately that’s where the positives end. We ordered these two cocktails showed below and they were just mediocre. The one was a mezcal and the other one is a spicy tequila. For costing almost $20 each they should’ve had a lot more flavor. For entrées we ordered truffle and crab fries, shrimp skewers and fried Halloumi cheese. All three of these dishes were saturated in salt. The Halloumi cheese had a weird spongy texture. The best part of the meal were the espresso martinis and watching the sunset. I recommend the exchange for cocktails and ambience but I would forgo the food.

   Report
2. M

   Marina

   1 review

   2.0

   1 review

   Dined 4 days ago

   overall2food4service1ambience3

   The food was delicious but unfortunately the staff specifically our waitress was so rude which sort of ruined our experience. We wouldn’t come back for that reason alone.

   Report
3. LB

   LindseyB

   1 review

   5.0

   1 review

   Dined 5 days ago

   overall5food5service5ambience5

   Awesome venue. Loved the open air concept. excellent food and drink

   Report
4. OT

   OpenTable Diner

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 7 May 2022

   overall5food5service5ambience5

   First time at the exchange, awesome low key spot. Enjoyable view the food was awesome 10/10

   Report
5. OT

   OpenTable Diner

   Philadelphia

   1 review

   5.0

   1 review

   Dined on 30 April 2022

   overall5food5service5ambience5

   Anniversary

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6. AB

   ArtB

   1 review

   5.0

   1 review

   Dined on 30 April 2022

   overall5food5service5ambience5

   Very hip and friendly rooftop lounge with friendly service. Good views of Lancaster. The menu is very eclectic and delicious!

   The ExchangeResponded on 4 May 2022

   Thank you for taking the time to leave a review. We're thrilled to hear that you enjoyed your experience with us. Have a wonderful day!

   Report
7. OT

   OpenTable Diner

   Philadelphia

   1 review

   4.0

   1 review

   Dined on 29 April 2022

   overall4food4service3ambience5

   Food was amazing. We ordered the brownie for dessert, but that was the only disappointment. It was frozen in the middle. Brussel sprouts were gout of this world.

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8. JH

   JenH

   Philadelphia

   4 reviews

   5.0

   4 reviews

   Dined on 25 April 2022

   overall5food4service5ambience5

   Fun atmosphere, drinks and food options.

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on 23 April 2022

   overall5food5service3ambience5

   Anniversary

   Report
10. GO

    GissellieO

    1 review

    5.0

    1 review

    Dined on 22 April 2022

    overall5food5service5ambience5

    Great atmosphere, amazing food and drinks, spectacular views, wonderful service! Can’t wait to revisit!

    Report
11. ML

    MLock

    Philadelphia

    1 review

    4.0

    1 review

    Dined on 11 April 2022

    overall4food5service2ambience5

    My experience was great. However our waiter was not the best. He was very nice but would not come around to check on us when we wanted to order our food and more drinks. Just wish he paid a little more attention

    Report
12. OT

    OpenTable Diner

    Nashville

    1 review

    4.0

    1 review

    Dined on 10 April 2022

    overall4food5service2ambience5

    Food was amazing, but limited. Service was on the slow side.

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13. DE

    DianeE

    Philadelphia

    1 review

    2.0

    1 review

    Dined on 10 April 2022

    overall2food4service1ambience4

    We let our server know we had show tickets for a 2 pm matinee. He forgot one of our orders and submitted too late and we had to carry it out. He never checked on us even though the restaurant was not crowded. The ice cream dessert sat on the serving counter before it was served and the ice cream had melted. A very disappointing experience

    Report
14. GJ

    GayleJM

    Philadelphia

    55 reviews

    5.0

    55 reviews

    Dined on 10 April 2022

    overall5food4service5ambience5

    First visit to this delightful rooftop venue and loved it! Love the living room style seating and looking forward to dining outside next time. Service was wonderful, food was very good, and cocktails were great. Went for pre theater lunch today. Next visit will allow more time to relax and thoroughly enjoy

    Report
15. CB

    ChristinaB

    1 review

    2.0

    1 review

    Dined on 10 April 2022

    overall2food5service2ambience3

    I made reservations here for my husband's birthday last night. The outside was closed because it had rained a little bit earlier in the day, so that was a bit of a letdown. We ordered some drinks that were awful, one being the bananas foster drink and one was the root beer. So gross. I asked if they could make something with mint, the server informed us they didn't have anything mint. I asked if they had anything else with banana liquor and was told they could only make the drink listed on the menu. I was under the impression and thought I remember reading that they could make other drinks that weren't on the menu. Guess I was wrong. So we decided to switch to beer....but no Stella Artois, one of the only draft beer that we recognized the name of. Just disappointing for an expensive place. Definitely not worth it. Also, our plan was to get the dessert since I had seen great reviews of it on tiktok, but because it was after 9, we couldn't order it. Couldn't even make an exception for my husband's birthday since the kitchen was still open?! Our reservation was for 9...maybe if we didn't have to wait for our table, we would have been there in time to order it. I also found our server to a bit unfriendly and overall very easily annoyed. *I gave the food a 5 star, but we didn't order anything. I just wasn't allowed to leave it blank and continue on with the review. Would not recommend this place.

    Report
16. s

    steveb

    San Francisco

    6 reviews

    4.0

    6 reviews

    Dined on 9 April 2022

    overall4food4service5ambience4

    Great atmosphere, good drinks and food, service was excellent

    Report
17. RR

    RachelR

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on 9 April 2022

    overall5food5service5ambience5

    First time at the exchange last night, the food had so many unique flavors and the interior was beautifully decorated, upscale and modern. The staff and ambiance was outstanding. I’ll definitely be back when the rooftop is open for the summer. I highly recommend this place to anyone looking to get a drink, meeting with friends, or to just enjoy a nice meal in the heart of Lancaster. Thanks to the amazing staff for an enjoyable start to the weekend.

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18. IR

    IsabelleR

    1 review

    5.0

    1 review

    Dined on 6 April 2022

    overall5food5service5ambience5

    everything was a really good expérience, the waitress, the ambiance, the food and also, the view. the only comment I can say is maybe to eat, the height of the tables are a bit to low

    Report
19. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 3 April 2022

    overall5food5service5ambience5

    We absolutely loved our time at the exchange Sunday night! Just wonderful in every way! The server was warm and friendly , the ambiance was cozy on a cold night and it’s nice to be somewhere with friends where the music is soft so we can have good conversations with each other. We will definitely be back! Thank you!

    Report
20. TR

    TRINITYC

    1 review

    5.0

    1 review

    Dined on 3 April 2022

    overall5food5service3ambience5

    Good food and really good drinks too. Went here for a birthday celebration and they even gave us a free dessert to celebrate.

    Report
21. LW

    LatoyaW

    New England

    3 reviews

    5.0

    3 reviews

    Dined on 3 April 2022

    overall5food4service5ambience5

    The food and service was great!

    Report
22. JL

    JohnL

    New York Area

    41 reviews

    vip
    4.0

    41 reviews

    Dined on 2 April 2022

    overall4food3service5ambience5

    You can’t beat the view and service but the food wasn’t its usual good quality. Pizza was gummy and undercooked and the cheese plate was below average.

    Report
23. OT

    OpenTable Diner

    Philadelphia

    1 review

    vip
    5.0

    1 review

    Dined on 2 April 2022

    overall5food3service5ambience5

    The menu needs more variety but will come again for the vibe.

    Report
24. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    3.0

    2 reviews

    Dined on 1 April 2022

    overall3food2service3ambience3

    Have more than just pizzas for big plates

    Report
25. SF

    ShawntriceF

    1 review

    4.0

    1 review

    Dined on 25 March 2022

    overall4food3service4ambience4

    Very great place for date, just catching up with friends. The view is beautiful.

    Report
26. BS

    BarryS

    1 review

    4.0

    1 review

    Dined on 25 March 2022

    overall4food5service3ambience5

    The food is always great. Normally I sit at the bar and the service is always good. This time I got a table and found that the service was not as good. Food was delivered by somebody else. We were almost done eating before she came back to check on drinks. Also took forever to get the check. I'll probably stick with sitting at the bar in future.

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27. OT

    OpenTable Diner

    Philadelphia

    21 reviews

    vip
    5.0

    21 reviews

    Dined on 19 March 2022

    overall5food4service3ambience5

    We visited The Exchange while staying at the Marriott for a wedding. We were seated quickly with our reservation which was great as we had some time between the wedding and reception. We were given a carafe of cold water right away. We enjoyed a Korean bbq pizza and a Margherita pizza as well as some drinks. The brown butter sage old fashioned and red sangria were delicious. They have linen napkins and real plates which gave it a less casual feel but the rooftop breeze and modern seating really added a warm and relaxing feel.

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28. SM

    SalkoMk51

    Philadelphia

    8 reviews

    vip
    5.0

    8 reviews

    Dined on 16 March 2022

    overall5food5service5ambience5

    Great service, food and atmosphere!

    Report
29. JC

    JakeC

    Philadelphia

    1 review

    5.0

    1 review

    Dined on 10 March 2022

    overall5food5service5ambience5

    Outstanding! Our bartender, who's name escapes me sadly...was just wonderful...a young lady who I remember from Annie Bailey's several years ago....we will be back for sure.

    Report
30. OT

    OpenTable Diner

    Baltimore

    2 reviews

    3.0

    2 reviews

    Dined on 4 March 2022

    overall3food2service4ambience4

    We’ve been to The Exchange a multitude of times, however, this occasion seemed to be a let down. Of course menu selection was paired down, which is expected, given where we are. We found the pizza, although delicious, to be undercooked on the crust, a little too doughy. The salmon tartar was quite mushy and sat on a bed of mushy pickles. The presentation was nice, however, the preparation of the dish didn’t warrant the $20 price tag it was given. We did prefer an entree, asking for an item to be absent on the plate. The entree came without our omission being heeded. Drinks were priced and executed in a respectable manner, ambiance was to be expected based on our past times at The Exchange. I did notice the clientele was quite a fluid conglomeration of sorts. I’m not sure if it’s the season, or the restaurant’s goal to gain financially at any cost. For the price of service, I would have expected a dress code at least; not sweatpants, camouflage and ripped jeans. This has been billed as a moderate to upper level trendy place in our city, but they are missing the mark on the clientele allowed in the space. To justify the experience this should be addressed. Our service and waitress was great, with just one spot of a lull in waiting for our check. She was nice and very presentable. We visit many places in and around our city, The Exchange is a good place in my opinion, but they are approaching a plateau in terms of plate execution and price point presently. Many sit down spots in the city can justify their price for presentation and execution; those are far and above The Exchange. Sure there is ambience because it is the highest restaurant point in the city, but that novelty can only get you so far. Have great food, drinks, ambience all at a warranted and competitive price then you will attract that cross section of young to middle aged professionals and trend setters that this restaurant deserves. We would go for drinks and view but not food.

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31. GG

    GwenG

    Philadelphia

    27 reviews

    vip
    5.0

    27 reviews

    Dined on 25 February 2022

    overall5food5service5ambience5

    Beautiful as always! We will be back soon. Highly recommend the Brussel sprout appetizer.

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32. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on 25 February 2022

    overall5food5service4ambience5

    Definitely good for drinks and chit chat. Different but good food!

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33. MA

    MiguelA

    1 review

    5.0

    1 review

    Dined on 24 February 2022

    overall5food5service5ambience5

    My wife and I went to celebrate her birthday and it was a very good experience, a very elegant place, excellent food and service.

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34. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on 23 February 2022

    overall5food5service5ambience5

    Had an amazing anniversary dinner! Food was delicious. Staff were friendly and attentive. Perfect place to celebrate a special occasion. Definitely going back!

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35. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on 22 February 2022

    overall5food5service5ambience5

    My Fiancée and I had a great time celebrating her birthday here. Very relaxed, laid back atmosphere. The food was wonderful amd service was exceptional. Would definitely recommend!

    The ExchangeResponded on 23 February 2022

    We are so happy to hear that you enjoyed your evening with us as The Exchange! We hope you'll join us again sometime soon. Have a fantastic day!

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36. OT

    OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on 21 February 2022

    overall5food5service4ambience5

    Great! My only complaint was our server. He was not very attentive and wore his mask under his chin while every other staff member wore it correctly.

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37. AR

    AndreaR

    Philadelphia

    4 reviews

    5.0

    4 reviews

    Dined on 21 February 2022

    overall5food5service5ambience5

    greatest view of Lancaster. Awesome rooftop experience.

    The ExchangeResponded on 23 February 2022

    Thanks so much for the wonderful review, Andrea!

    Report
38. K

    Kristi

    1 review

    5.0

    1 review

    Dined on 18 February 2022

    overall5food5service4ambience5

    Went with friends for a birthday dinner, everything was excellent and great service.

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39. D

    Daughter

    1 review

    5.0

    1 review

    Dined on 16 February 2022

    overall5food3service5ambience4

    great service - only one minor tip - they did not mention any specials nor happy hours when I asked for current specials. I later found out they do have one after ordering. Place is better for drinks and light bites

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40. b

    bluesguitar

    New York Area

    19 reviews

    vip
    4.0

    19 reviews

    Dined on 16 February 2022

    overall4food4service4ambience5

    Gorgeous views, especially at Sunset. Menu is small but very good with a number of Asian inspired dishes like Korean BBQ pizza, smoked salmon tartare with nori crackers and chicken skewers with pickled carrots and micro- greens.

    Report