The Deck

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1. U

   Unimpressed

   1 review

   2.0

   1 review

   Dined on 21 July 2022

   overall2food1service2ambience1

   For a restaurant with more than 25% chicken on the menu to have run out of chicken is not ok, to then serve stale buns with raw beef burgers is also not ok, to have a booking from 11am when they dont open until 11.30 am is not ok. Will not bother to ever return

   Report
2. E

   Emily

   1 review

   5.0

   1 review

   Dined on 15 July 2022

   overall5food5service5ambience5

   Love the Friday happy hour, amazing value. Definitely a new favourite for us. Super impressed with a non alcoholic wine, well done on having this as an option!

   Report
3. MJ

   MJ22

   1 review

   4.0

   1 review

   Dined on 9 July 2022

   overall4food5service5ambience5

   Lovely way to spend a weekend afternoon. Not packed out but lovely atmosphere, food good, cocktails really well done and gorgeous. First time at The Deck and will definetly go back.

   Report
4. KC

   KrystalC

   1 review

   3.0

   1 review

   Dined on 2 July 2022

   overall3food3service1ambience5

   I love the deck because of its atmosphere and food, thats why we keep on coming back. However last night, was a bit disappointing. I am with friends for my birthday and two of them got their food after almost 2 hours. Considering they are the first two who ordered. The rest of our food was serve in less than 20mins. We had to actually follow up multiple times. One of my friends actually end up doing a take out cause she just completely lost her appetite. Also, i booked for 10 people when we arrive the lady who assisted us doesnt seem to know where our reserve seat gonna be. She led the way and just push the round tables together. When another set of my friends arrive, its a different lady who assisted them and theyve been taken to the other side and she said that was the table booked for us. It was a bit annoying because the deck has been really good, but last night was totally different. I am not sure if its worth coming back.

   Report
5. A

   Alireza

   1 review

   1.0

   1 review

   Dined on 24 June 2022

   overall1food1service2ambience2

   For the price, the size of the pizza (sharing) was very small and the amounts of the used materials like bacon and chicken were low. The chairs were good for sitting but not comfortable for eating at all. however, the staffs were nice and polite. Thank you, Alireza

   Report
6. CH

   ClaireH

   Tasmania

   1 review

   5.0

   1 review

   Dined on 4 June 2022

   overall5food5service5ambience5

   Great place to meet up with friends for a quiet drink.

   Report
7. MB

   MaritaB

   1 review

   5.0

   1 review

   Dined on 13 May 2022

   overall5food5service5ambience4

   Our new favourite place for after work drinks. Nice fun vibe but can still have a good conversation. The outside area is still cosy even in chilly weather. Great place!

   Report
8. V

   Vicki

   1 review

   5.0

   1 review

   Dined on 9 May 2022

   overall5food5service5ambience5

   great service! … definitely recommend to family/friends 😃

   Report
9. PK

   PhilK

   Tasmania

   2 reviews

   4.0

   2 reviews

   Dined on 8 May 2022

   overall4food4service3ambience4

   The venue on the outside deck was sublime. The food was ample and tasty, although it took 1.5 hours before meals arrived. Drink selection was ok but more choices of beers would enhance the experience.

   Report
10. TT

    TraceyT

    1 review

    2.0

    1 review

    Dined on 30 April 2022

    overall2food1service2ambience3

    Expensive. Missed placing item on order but corrected it. Small serving

    Report
11. ER

    EddyR

    Gold Coast

    1 review

    5.0

    1 review

    Dined on 25 April 2022

    overall5food5service4ambience5

    Anzac Day lunch. Great relaxing atmosphere and staff very friendly.

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12. CB

    ClaireB

    1 review

    2.0

    1 review

    Dined on 11 April 2022

    overall2food1service1ambience3

    Prefacing this by saying that as a group of 10 people there for a birthday, we did expect to wait a little while for our food. But a wait of 90 minutes (conservative estimate), and then having no meals arriving at the same time, and arriving lukewarm, was poor. Meals arrived one or two at a time, and they didn't arrive hot. There was an hour between the first meal arriving and the last meal arriving - which, coincidentally, happened to be the meal of the person whose birthday it was. Nothing was done until someone had gone to at least three staff members to address the problem, and then instead of refunding the late meals, providing complimentary drinks or something similar, additional main meals were sent out which hadn't been ordered (for free), however they were sent instead of the meals that we were waiting for. It wasn't a busy night - we were the only big group in at that time, the other tables were only 3-4 people, and the restaurant would have been around half full, maximum. I understand that understaffing thanks to COVID is impacting everywhere, but this was ridiculous. Personally, I had the BBQ chicken pizza, and it wasn't cut up correctly, it was lukewarm, and doughy in the middle. It was evident that it hadn't been cooked enough. My friend also paid for a pint and got sold a pot - when she went back up to the bar to request a correction, the bar staff got angry with her, which I though was very unacceptable behaviour, given it was their mistake to begin with. Everyone in our group has or does work in hospitality, and we know what it takes to give good service, or in this case, bad service. I will say though - they did send out a free slice of cake to the person whose birthday it was after my friend complained, and it apparently was delicious. Best part of the meal apparently. I probably would not go back here again.

    Report
13. DO

    DebbieO

    1 review

    4.0

    1 review

    Dined on 8 April 2022

    overall4food5service5ambience4

    We had a lovely lunch and all was fabulous but we were just a bit too hot in the sun on the deck. Sadly there were no free tables to move to. Apart from the lack of shade all was really great.

    Report
14. ED

    EmilyD

    1 review

    4.0

    1 review

    Dined on 26 March 2022

    overall4food3service4ambience3

    Super friendly staff - bir of a canteen feel to it, no table service. Which isn’t an issue but it kind of puts off an elite vibe but then you’re ordering at the bar, have to get your own cutlery and bottles of water from a stand with plastic tumblers

    Report
15. l

    lisa

    1 review

    5.0

    1 review

    Dined on 26 February 2022

    overall5food5service5ambience5

    Overall the deck the was really good I enjoyed the view and just being there with my friends and having a great time. The food and drinks were on point I enjoy every second there I would 110% definitely recommend the deck to a friend or anyone else

    Report
16. M

    bMads

    1 review

    3.0

    1 review

    Dined on 25 February 2022

    overall3food3service1ambience5

    Our waiters forgot a meal, brought them out way too quickly. We had to wait 30 minutes for a box for takeaway pizza. And couldn’t get a hold of a waiter if we needed something

    Report
17. YC

    YasmineC

    1 review

    4.0

    1 review

    Dined on 25 February 2022

    overall4food5service4ambience5

    food was delicious, loved the i cocktails, some of the waitstaff were a little stand-off-ish but majority were friendly. Outdoor setting was lovely, overall had a great night

    Report
18. KG

    KimG

    1 review

    3.0

    1 review

    Dined on 19 February 2022

    overall3food3service1ambience5

    Food was great once received, 3 errors with meal, no compensation for mistakes. Was our anniversary and my husbands first time there. Not the best first impression.

    Report
19. M

    Minnie

    1 review

    2.0

    1 review

    Dined on 14 February 2022

    overall2food2service1ambience4

    Not sure if it is because I went on a public holiday but nothing was good except the ambience. No one greeted us upon arrival. Food didn’t come together, ordered medium eye filet but came well-done, pork belly was served in a bowl. Mocktail was way too sweet.

    Report
20. JP

    JohnP

    Tasmania

    1 review

    2.0

    1 review

    Dined on 14 February 2022

    overall2food2service3ambience3

    The ambience is good it is a first for Hobart BUT the food was a bit ordinary. Two of us had a seafood and pasta dish which was barely warm. Our partners had gnocchi which looked like rubber and tasted stodgy. Neither of them finished the dish.

    Report
21. b

    becg

    Tasmania

    3 reviews

    3.0

    3 reviews

    Dined on 11 February 2022

    overall3food2service4ambience4

    Had to get the pork redone it was so soggy. The oysters where soooo expensive and they did not have a few items.

    Report
22. KS

    KellyS

    1 review

    5.0

    1 review

    Dined on 4 February 2022

    overall5food5service5ambience5

    Absolutely stunning, what a perfect secret and intimate and private place to dine where you feel like you are miles away. Stunning view. Clean and ever so chic.

    Report
23. C

    Chan

    1 review

    1.0

    1 review

    Dined on 3 February 2022

    overall1food2service1ambience1

    Disappointed as there appeared to be a lot of staff and only a handful of people in the restaurant. Extremely poor service. Despite the sign saying “wait to be seated” there wasn’t any staff there to seat us and we had to go to go to the bar and ask. Told to pick a table. Not given a menu. Ordered food and drinks. Drink didn’t arrive until our meal was finished despite asking multiple times. Ordered 1 meal and 1 dessert to share and asked if it could come at the same time and were told that was be fine. However the dessert didn’t arrive until later. Wasn’t given any cutlery or napkins with meal had to find a staff member again.

    Report
24. GT

    GilT

    Tasmania

    1 review

    4.0

    1 review

    Dined on 26 January 2022

    overall4food4service4ambience4

    Really enjoyed it. Will come back again. Lovely ambience.

    Report
25. SB

    SusanB

    1 review

    1.0

    1 review

    Dined on 26 January 2022

    overall1food2service1ambience4

    Unfortunately the drink waiter did not know the difference between Chardonnay and Savignon Blanc as he was trying to find the requested wines amongst the reds on the counter. I had to advise him that he needed to look for the whites. As he was serving another client he was being interrupted and shown something on the register....she had not idea how impolite she was being (the trainer not the poor waiter).

    Report
26. N

    Naomi

    1 review

    5.0

    1 review

    Dined on 5 January 2022

    overall5food5service3ambience5

    Perfect for my 18th bday with friends! Venue was stunning, food was fast and presented in a trendy formal way! Perfect

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27. OT

    OpenTable Diner

    Tasmania

    3 reviews

    3.0

    3 reviews

    Dined on 4 January 2022

    overall3food2service3ambience3

    So this place was very hyped up, however the steaks are anaemic and leathery, while the burgers are almost tartar. Service was confused and we had to keep getting up to go get the wait staff.

    Report
28. RB

    RobertB

    Perth

    3 reviews

    2.0

    3 reviews

    Dined on 25 December 2021

    overall2food4service2ambience2

    No table service, so had to queue at the bar for food and beverage. Not the Christmas dining experience we had hoped for. Food was excellent, nonetheless.

    Report
29. NB

    NicholasB

    Tasmania

    4 reviews

    3.0

    4 reviews

    Dined on 25 December 2021

    overall3food4service3ambience3

    Sitting outside was impossible because of the cold wind and temperature - luckily the young lady found us a seat inside and we then enjoyed a nice cold lunch. Many others who had booked outside came in also.

    Report
30. NN

    NikNat

    1 review

    1.0

    1 review

    Dined on 20 December 2021

    overall1food3service2ambience3

    Was looking forward to my 50th here and we had a fun night because we made it fun and are relaxed easy going people. But that was the best part of the night. There was 15 of us and all the meals arrived over the space of 2 hours and we did not get to eat together. We all ordered at the same time so you would imagine our meals would have all arrived together. There were 5 dishes we wanted to order but were not available. Some people got their main without their sides and someone else got their side dish without their main. Those people then proceeded to wait 30 mins for their missing food and pretty sure it only came because we chased it up. The prices are inflated for a small amount of food. Some dishes were lovely, and we ordered a variety after having to change our order several time due to the unavailability of items, others were bland. Such a shame because The Deck is marketed as an upmarket establishment and none of us want to go back or will recommend it. I did send an email privately however the response was the standard go to and a bit of a fob off. Very disappointed ☹️

    Report
31. AK

    AshK

    1 review

    3.0

    1 review

    Dined on 19 December 2021

    overall3food3service3ambience3

    Beautiful view, nice setting, and the food was tasty. The music was a bit too intense for a Sunday evening (would have suited a late Saturday night), but they were obliging and changed it for us. Service was slow, despite it being quiet.

    Report
32. FM

    FionaM

    Tasmania

    2 reviews

    4.0

    2 reviews

    Dined on 19 December 2021

    overall4food3service3ambience4

    7 of us ate at the Deck. 3 had steak sandwiches which were fine, another couple had the gnocchi and spatchcock they said were both nice but unfortunately the porterhouse steak was very disappointing in taste and size and thickness

    Report
33. K

    Kated

    1 review

    3.0

    1 review

    Dined on 14 December 2021

    overall3food4service2ambience4

    This is a great location, the area itself is lovely but I've been here on 4 occasions now and they just can't seem to get it right. There never seems to be enough people who know what's what and so the service lacks a bit. Simple things like being pointed to an area for water but there's no cups, meals coming out one by one instead of all at once. Overall the food was nice, the area was nice but the service was a bit underwhelming.

    Report
34. TN

    TNTN

    1 review

    1.0

    1 review

    Dined on 12 December 2021

    overall1food1service2ambience1

    Very dirty tables, needed to ask for our table to be cleaned even though we had the reservation.

    Report
35. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 10 December 2021

    overall5food5service5ambience5

    We were seated outside at the deck and it was quite a chilly evening. The staff asked us to be seated where they had set up and would clean up and get ready a table undercover with heaters. No sooner than we ordered drinks the table was ready. The food came out quickly and was of 5 star quality. Service was impeccable. This was our Christmas dinner and everyone agreed that after more than 30 years of attending Christmas dinners for work this was hands down the best experience. Thank you to all the staff involved on the night

    Report
36. OT

    OpenTable Diner

    Tasmania

    2 reviews

    5.0

    2 reviews

    Dined on 7 December 2021

    overall5food4service5ambience5

    Fantastic organisation, we pre order and the food was ready as we arrived. Great work!

    Report
37. SW

    ShanW

    1 review

    1.0

    1 review

    Dined on 3 December 2021

    overall1food1service1ambience3

    although we arrived and were checked in by a staff member, we were not shown to our table until our party of 10 had seated ourselves at the wrong table. We were then moved to the table we had previously booked. We were not informed that meal orders had to be placed at the bar until we asked if our order could be taken. Two meals came out first, then at least 10-15 minutes later another 4 meals came out, then 10 minutes later 3 more meals, leaving 1 meal to come, we waited 10 minutes then caught the eye of a staff member to ask if our meal was coming, 5 minutes later we were told it had been missed and they would prepare it now. When it finally arrived - pumpkin gnocchi - the pumpkin was undercooked and everyone else had finished their meals, so it was uncomfortable for this one person to eat whilst everyone else watched. no apology was given for the delay or missed meal. the beef burger bread was dry and tasteless, risotto was bland, the club sandwich was two thirds bread and piled with bacon, hardly any chicken, the porterhouse steak meal was small. We would have ordered sides if we had been briefed on the menu by a staff member. In summary we were underwhelmed and no one in our party will return to this venue for a meal. We provide this feedback in the interest that it can be used constructively to improve the overall level of service. thank you regards

    Report
38. OL

    OxleyL

    1 review

    4.0

    1 review

    Dined on 2 December 2021

    overall4food4service4ambience5

    Thank you, had a lovely night catching up with Friends. You were not our first choice, but then realised it was easy for us to come straight from work. Lovely table on the deck, then the rains came down and we were ushered inside, which was also lovely, as we have always sat outside. Service great, food good, wine choice great, will definitely be back and recommend to friends. Merry xmas & cheers to the new year

    Report
39. F

    Fallon

    1 review

    2.0

    1 review

    Dined on 30 November 2021

    overall2food1service2ambience4

    Food was extremely slow. Really let themselves down with lack of service.

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40. D

    David

    Tasmania

    2 reviews

    1.0

    2 reviews

    Dined on 24 November 2021

    overall1food1service1ambience5

    Food took too long, staff did not appear to know their job, pizza came out hard, we asked for a full refund and left. The refund took ages and we were just standing around feeling hungry and disgruntled.

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