The Brasserie - The St. Regis Kuala Lumpur

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1. OT

   OpenTable Diner

   Malaysia

   1 review

   5.0

   1 review

   Dined on 18 November 2021

   overall5food5service5ambience5

   This cozy restaurant has left the best impressions! Hospitable hosts, delicious dishes, beautiful presentation, wide beverages list and wonderful dessert. I recommend to everyone! I would like to come back here again and again.

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2. M

   Martijn

   San Francisco

   1 review

   1.0

   1 review

   Dined on 7 November 2021

   overall1food1service2ambience4

   We had a bad experience at the St Regis Sunday Brunch. Food had to be sent back multiple times as ingredients were missing. The prawns still had their black intestines inside (black vain). Hot food was cold when it arrived at the table. Staff tried to be helpful but wasn't properly trained. There were also too few staff for the size of the room. Fortuately it wasn't busy as I dont know how they would have coped then. I don't blame the staff btw. It is their management, who hasn't trained them and who were also not visible on the floor and, as we found out, not present at all. If you want to open up after lockdown, then the management should have been all over making sure everything goes well and welcomes the guests back. We also heard that the sous-chef was managing the kitchen as the executive chef wasn't working. For RM450 pp in a hotel from the level of St Regis, one expects a lot more. Other Sunday brunches in the city didn't have any last-minute availability, except for the St Regis. I wonder why... On top of that we had to pay RM32 for parking which could have been waived if the F&B staff had taken the time to ask us about it when we left the restaurant, which they did not.

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3. MT

   MahTO

   1 review

   5.0

   1 review

   Dined on 5 November 2021

   overall5food5service5ambience4

   It was a special day for me, my birthday. So it was important to get it right. We settled for a beef steak for my wife abd my favourite rack of lamb. The steak was a huge serving, but the lamb was not quite adequate. Cooking and taste were both very good. Service was attentive but unobtrusive. We will be going back in future.

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4. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on 9 October 2021

   overall5food5service5ambience5

   Great service, really nice food and friendly servers!

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5. M

   Mimo

   1 review

   5.0

   1 review

   Dined on 2 October 2021

   overall5food4service5ambience5

   The steak that I received was not as warm as I had expected. It was already a little too cold. Maybe the food was put out in the air for too long.

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6. A

   Azhan

   1 review

   4.0

   1 review

   Dined on 29 September 2021

   overall4food5service4ambience4

   Overall Good environment, good food and nice experience

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7. AY

   AlexY

   1 review

   1.0

   1 review

   Dined on 19 September 2021

   overall1food1service1ambience3

   Ambience of the restaurant is nice. Cozy and clean. Appetizer - We were not given an appetizer plate. We were forced to use the small bread plate to have our appetizer. Generally appetizer are great, seafood on ice was fresh. The artichoke and olives are tasty. However the vegetable cut like carrot and zucchini was left in the air for too long and it dehydrated. The bread also turns tough. We ordered egg royale and steak and eggs. It was disappointing whereby the hollandaise sauce had some solidify oil which show the sauce has been left in the air for too long. The egg is not a poached egg but looks more like sous vide or half boiled egg. It was not served with english muffin but some harden bread like benggali bread.The worst thing is it is cold. Same to steak and eggs, the steak was ok, tender but it was cold as well. The main dishes are disappointing as well. Roast lamb is ok. However the paella is undercooked and under seasoned. Our plate only have 2 clams + 2 mussels but other table having like 2 clams + 4 mussels. The moroccan chicken is also under seasoned. The sauce that comes with the chicken is also quite bland. But I would like to commend the Tabbouleh, it was the star of the day. Perfectly cooked and well seasoned. As for desserts, I am happy with it. If I may suggest an improvement. Try serve desserts with different texture because all three desserts that we had is very similar, it was creamed based.

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8. FP

   FearsomePuppy

   Melbourne

   3 reviews

   vip
   5.0

   3 reviews

   Dined on 7 September 2021

   overall5food5service5ambience5

   Great like usual. Enjoyed the new menu.

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9. JY

   JocelynY

   1 review

   5.0

   1 review

   Dined on 4 October 2020

   overall5food5service5ambience5

   Beautiful and comfortable environment with excellent service and good quality of food.

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10. E

    Eugene

    1 review

    3.0

    1 review

    Dined on 26 September 2020

    overall3food3service3ambience5

    Ordered the onion soup and sea bass. - onion soup was lacking onion flavour, lacks the sweetness from the caramelized onions - sea bass was overcooked. Staff were slow and got the amount in my bill wrong 3 times.

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11. JY

    JYyh

    1 review

    5.0

    1 review

    Dined on 16 September 2020

    overall5food5service5ambience5

    Everything was good , the food , the service. We had the Malaysia day menu, everything was cute and delicious. All courses were designed and prepared delicately with a story behind, very creative and unique from the chef , you can feel the passion of the chef just by looking at the plating. Definitely expecting more of these kinds of menu !! Highly recommended and would most likely return to try out their different theme of set course menu in the coming festives ! Money well spent totally worth it!

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12. A

    Aiza

    1 review

    3.0

    1 review

    Dined on 11 September 2020

    overall3food4service2ambience4

    The Bresserie. There should be consistency. My first experience dining at this restaurant in July 2020, whereby i bought dinner for 10 pax and spent about RM1,600 bill, but there was no chef or anyone checking and asking if everything is okay. In fact, the service was quite slow. But when i came with my colleague last Friday, just the two of us, but there is someone (looks like a chef) came to us and ask is everything is okay. My only comments was that when there were only 3 tables dining at the restaurant, the waiters are not attentive in clearing the empty plates on a timely manner. Where is the consistency?

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13. OT

    OpenTable Diner

    Malaysia

    2 reviews

    5.0

    2 reviews

    Dined on 6 September 2020

    overall5food4service5ambience5

    The service was simply awesome.

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14. HN

    HassanNasru

    1 review

    5.0

    1 review

    Dined on 2 September 2020

    overall5food5service5ambience5

    My date and I had an enjoyable evening at St Regis. Overall, the food was spectacular and the ambience was pleasant. Thank you

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15. S

    Ssoop

    London

    1 review

    5.0

    1 review

    Dined on 25 July 2020

    overall5food5service4ambience5

    My second time here. Definitely will come back again. The price was very reasonable and worth for the money. Thanks for the complimentary cake :)

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16. C

    Charmedguest

    Montreal

    1 review

    5.0

    1 review

    Dined on 15 March 2020

    overall5food5service5ambience5

    I was very impressed with the brunch at St Regis, the staff and the food offerings were wonderful! Fabulous place for a special occasion!

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17. MS

    MarkS

    1 review

    5.0

    1 review

    Dined on 16 February 2020

    overall5food4service5ambience5

    One of the better brunch locations in KL for a romantic afternoon

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18. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on 5 January 2020

    overall1food1service3ambience3

    Food and wine are terrible

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19. MV

    MelissaV

    Malaysia

    1 review

    4.0

    1 review

    Dined on 4 January 2020

    overall4food3service3ambience4

    I like that the place is quiet and sitting at a corner booth made a lot of difference for us. The wait staff were friendly and pleasant - but perhaps could be a bit more attentive in terms of refilling our glasses. Also, don't hover around the table waiting for me to take my last bite before clearing my plate - although I can see the main course ready to serve. If anything, serving should be done at my timing and not rushing me to finish my food. Food was good - I love the Alaskan King Crab bruschetta and the Artichoke Hearts. For the main course, I'm happy with the Sea Bass but a little torn on the Ribeye that we had - we asked for Medium Rare but it came out rather well done. I'm not sure if it was cooked a little too early, hence it became overcooked while waiting to be served - which is why the little rush as mentioned above ... Overall, still a good experience but being St Regis, I think I expected the above to not have happened.

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20. JC

    JamieC

    Malaysia

    1 review

    5.0

    1 review

    Dined on 8 December 2019

    overall5food5service5ambience5

    My wife Ivy and I celebrated our birthdays with friends last weekend. We had a wonderful time. We were very well looked after, the food was superb and the ambience sublime. The staff were good humoured, professional and attentive. All our invited guests felt the same way. We will return! Wish we could be residents.

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21. KB

    KarinB

    1 review

    3.0

    1 review

    Dined on 26 November 2019

    overall3food3service3ambience3

    I would recommend the restaurant to a friend. but with my explanation: We came for the second time -first time was during a special wine and dinner event and we said 'we need to come back, since the food was very good'. Second time it was ok - but not as good as expected. Main course meat (although on the menu as Wagyu) was not tender and under cooked - so needed to go back to the kitchen. Presentation was not spectaculair and still not tender. Starter of foie gras and rillettes was very good and nicely presented. Bread was good. Very attentive that we were given a special Birthday dessert. Ambiance is ok, but it was very quiet - not many guests around.

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22. FL

    FoodLover

    1 review

    5.0

    1 review

    Dined on 20 October 2019

    overall5food5service5ambience5

    Price is expensive but they serve quality food. Other reviewers said limited variety but for me the variety is good and sufficient. Lots of varieties for desserts, I like the pan seared foie gras, alaska king crab, salmon roe and caviar.

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23. OT

    OpenTable Diner

    Malaysia

    3 reviews

    4.0

    3 reviews

    Dined on 15 July 2019

    overall4food4service4ambience5

    Overall good experience. Waiter made some recommendations and they were good (it was our 3rd back here). Lobster pasta was a little difficult to handle. They had the lobster shell and claw which made things a little messy for a fine dining place. The lobster was a little tough n rubbery. Ribeye was surprisingly ok. It was tender and juices were maintained. Team could have been a little more attentive. Our plates were left on the table for a while before they came to clear them - they were not full. Water refills took a while. Finger bowl wasn’t there when the lobster dish came. Overall still a good experience.

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24. MC

    MartinC

    1 review

    4.0

    1 review

    Dined on 4 July 2019

    overall4food5service4ambience4

    Best risotto I have had in years! Will return on next visit to KL.

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25. B

    Bulatoss

    1 review

    4.0

    1 review

    Dined on 16 May 2019

    overall4food4service4ambience5

    Surrounding of the restaurant could have been better. Waiter name Zain was very friendly and helpful.

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26. OT

    OpenTable Diner

    Malaysia

    1 review

    5.0

    1 review

    Dined on 5 May 2019

    overall5food4service5ambience5

    Had a wonderful wine and dine date with my beautiful wife celebrating our 15th year wedding anniversary. Food was great, ambience was excellent, wait staff were friendly and attentive.

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27. SR

    StRegis

    1 review

    2.0

    1 review

    Dined on 17 August 2018

    overall2food3service1ambience2

    The bokking was made in a month ago. Two weeks before the dinner they informed me the restaurant is booked by a company on that day and ask me if i can change to another day. Of course is not an issue for me. Then they email and asked me to submit the credit card authorisation for to secure my booking. When i replied with my details, it was rejected by their st regis company email system. But the people still insist me to provide to their mobile number which against their company policy of submission credit card details. After all the communication and troubles then thy willing to hold my booking On that day, their bread has some plastic fibre!

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28. K

    Keith

    1 review

    2.0

    1 review

    Dined on 16 August 2018

    overall2food1service4ambience4

    The food is really awful from a 3 star michelin Chef.

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29. RW

    RWL5

    1 review

    3.0

    1 review

    Dined on 17 June 2018

    overall3food3service1ambience4

    Generally a lovely place with a nice ambience and a fine spread of food where buffet or sunday brunch is concerned but after having the waiter shove his hand in my face to suggest that I wait before I could even place my request, you don't leave feeling too impressed. Service was also pretty slow as compared to our first experience when everybody was a lot more pleasant and attentive. However, the establishment is quite accommodating for the most part and we did enjoy our food and time.

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30. SC

    SjCj

    1 review

    3.0

    1 review

    Dined on 17 June 2018

    overall3food2service5ambience5

    We came with high expectation but was rather disappointed of its selection and quality of food. Online reviews were raving how great and best brunch buffet it was supposed to be, but to be honest, it was rather the opposite. There were good ones like its fresh oyster and lobster meat, but that was it all. We were served with not so fresh quality of cheese, some part was so hard to cut it through. one of the main reasons we came because how my daughter loves her cheese, but she didn't had much of it. We requested freshly made pasta but it came not fully cooked, it's not al dente doneness, it was rather hard. Presentation of food was also quite sad, it didn't prompt us to try the lamb & turkey. The salmon didn't taste fresh either. Black coffee was on the sourish side, again, not to my liking but the fresh coconut was really good. Ambience and setting were of course top notch.

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31. OT

    OpenTable Diner

    Orlando

    1 review

    5.0

    1 review

    Dined on 12 June 2018

    overall5food5service5ambience5

    Great service and food top top

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32. LH

    LyeH

    1 review

    5.0

    1 review

    Dined on 3 April 2018

    overall5food4service5ambience5

    I really had a wonderful time. I was really happy that the staff allowed us to confirm if we wanted a 2 or 3 course meal after we had our mains. We were not really sure if we could have finished desserts as we were small eaters but they told us we could decide later. Thank you for the excellent service and food!

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33. AT

    AliceT

    1 review

    4.0

    1 review

    Dined on 18 March 2018

    overall4food5service5ambience5

    The food was fresh and well prepared! Wines were well chosen to pair with the food. Service was amazing. You really feel pampered!

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34. KM

    KarinaM

    Exclusive

    1 review

    2.0

    1 review

    Dined on 14 March 2018

    overall2food1service1ambience2

    Sorry but everything was just overpriced and choice at lunch was very limited. Even then the side salad with the appetiser was not even dressed. Coffee order got so mixed up it was a bit ridiculous.

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35. PC

    PatrickC

    London

    2 reviews

    2.0

    2 reviews

    Dined on 25 February 2018

    overall2food3service2ambience4

    Attended Sunday Roast and Brunch. Food good but at the Roast Beef carving station, had to wait for service and the server will cut the meat into really small bite size pieces and put only 3 thumb size pieces on your plate. It's embarrassing that you have to ask the server to give you a little more beef slices considering the premium price charged. Meat and soup were cold. Ordered foie gras from the cooking station; reminded twice and it never came so gave up. Floor staff not familiar with the Brunch package and had to check if soft drinks and coffee were included; it was stated on their pamphlet and website. Underwhelming experience, food good buy service was patchy and attention to detail wanting. Poor value for price charged.

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36. c

    chienlkc

    1 review

    5.0

    1 review

    Dined on 13 February 2018

    overall5food5service5ambience5

    非常感谢当晚（13/2/2018）的服务员和厨师 谢谢服务员帮我们拍下美丽的照片 谢谢厨师特制的Keto Lava Cake满足我男友的胃 :)

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37. ME

    MELL

    Malaysia

    1 review

    5.0

    1 review

    Dined on 6 January 2018

    overall5food4service5ambience5

    Beautiful setting, complimented by good food and great service. Dining here felt like a TREAT! Our waiter Farid looked after us very well as did the rest of the crew and we were caught off guard when a birthday cake was brought out for the birthday guest. The only down for me was that the King Alaskan crab although very tasty was a tad too salty.

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38. RS

    RogerStephens

    London

    8 reviews

    3.0

    8 reviews

    Dined on 25 December 2017

    overall3food2service5ambience4

    Christmas Day Buffet and so maybe not representative but the food was really quite poor. Not just my opinion, but also most of my guests, and other customers seemed to say the same. Almost all the starters and a lot of the main courses were seafood based, which ruled me out and another guest with gout. We were left with a dry block of Salmon En Croute, the remains of a decimated turkey and a Cottage Pie. Very little in the way of vegetables in a traditional sense. I ended up eating 2 portions of what was a motorway service station standard pie, and some warm desserts (cakes etc not on ice.) The senior staff were excellent, the waiters also, but the staff behind the carvery seemed to have little idea about serving meat. Overall, I was very disappointed for the considerable cost. The most positive thing is that it wasn't as bad as Lafitte Shangri La the previous year.

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