The Bank on Collins

4.2
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82 reviews
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$40 and under
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Modern Australian

Top tags:

Casual
Sitting on the corner of Collins and Queens Street in the heart of the Melbourne CBD, The Bank on Collins is housed in a heritage listed building which used to be home to the Bank of Australasia. Now, The Bank is a stunning restaurant and bar popular with locals and tourists alike.

The Bank has a flexible layout that is suitable for large sit down lunches/dinners, or stand-up cocktail functions. Perfect for your next birthday, engagement, wedding or corporate function.

Menu choices include; Lunch, A La Carte, Bar, Kids, $69 Set Menu, as well as dedicated Gluten Free and Vegan menus. Daily Happy Hour and food promotions.

Collins Street tram stops directly in front, while the convenience of Melbourne Central and Flinders Street Train Stations only a short stroll away.
What 82 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
Food
4.3
Service
4.3
Ambience
4.1
Value
Noise · Moderate
89% of people would recommend it to a friend
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SG
SeanG
1 review
Dined on 20 March 2020
Overall5Food5Service5Ambience5

I have visited The Bank on at least 15 occasions over the past 3 years. I dine there regularly because the enjoy the venue very much. I will continue to enjoy The Bank going forward.

BF
BrendyF
1 review
Dined on 12 March 2020
Overall5Food5Service5Ambience5

Fabulous and has now become a regular spot for all my work functions!

t
talax93
1 review
Dined on 7 March 2020
Overall4Food2Service5Ambience5

Great drinks, great service and reasonably priced. The food was average though!

The Bank on Collins
Responded on 13 March 2020

Thanks for leaving a review. If you have more specific feedback we would love to hear from you manager@thebankoncollins.co m.au

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M
Mellie
1 review
Dined on 4 March 2020
Overall5Food5Service5Ambience5

Excellence service .... when I arrive they even know my name

The Bank on Collins
Responded on 13 March 2020

Thanks for the 5 star review Mellie! Look forward to seeing you soon

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K
Kbuz
Melbourne / VIC
1 review
Dined on 3 March 2020
Overall5Food5Service5Ambience5

Wonderful night! Delicious food! Great atmosphere!

The Bank on Collins
Responded on 13 March 2020

Thanks for the 5 star review!

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SS
SujitS
1 review
Dined on 3 March 2020
Overall4Food4Service3Ambience4

The food was good and the atmosphere was nice, but the service could have been better. We saw staffs walking around while no one greeted us (which is fine) but we have had a reservation and we at least expected someone to come to us and let us know where the table is. We kept waiting at the sign that said “please wait to be seated” but thankfully we saw our friends who were there before us so we proceeded to the table.

I don’t gave any complain about the staff, they were very nice, but a little bit of change in process is required. Maybe I felt that way.

The Bank on Collins
Responded on 13 March 2020

Thanks for the review Sujit and sorry to hear there were issues on your arrival. We will definitely pass this on to management as we take a lot of pride in our service and always looking after customers. Hopefully we see you again soon!

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ES
EstelleS
1 review
Dined on 25 February 2020
Overall5Food5Service5Ambience5

Excellent food and service. The pulled lamb shoulder salad is highly recommended.

A
Ange
1 review
Dined on 25 February 2020
Overall4Food3Service5Ambience5

Great table service, however my medium rare Porterhouse steak was overcooked to Medium. If it wasn't lunchtime I would have sent it back.

TG
TimothyG
1 review
Dined on 22 February 2020
Overall5Food4Service5Ambience5

Very good service and the history of the site hits you whilst you sit and look around. Lovely place.

AB
AnnieB
1 review
Dined on 19 February 2020
Overall5Food5Service5Ambience5

We had a lovely meal. The booth was great! The meals all came at the same time and none of us could complain at all about anything. The atmosphere was really good. I'll definitely be back.

EG
EmilyG
1 review
Dined on 14 February 2020
Overall4Food4Service4Ambience4

First time visiting the restaurant. Location was great. To find somewhere that offers happy hour in such a great location was amazing. We dined longer than we had planned but nobody pressured us into having to leave for the next seating. In fact nobody asked us to leave at all. Service was prompt and we had our meals within 15minutes. Great pricing on the menu as well. I would definitely be back !

LF
LukeF
1 review
Dined on 29 January 2020
Overall4Food4Service4Ambience4

I think the easy and method of booking and confirming is excellent. A very nice venue that caters will. All participants indicated that their meal was very good and they enjoyed the experience.

The Bank on Collins
Responded on 7 February 2020

Thanks for leaving a review Luke. We are glad everyone enjoyed their meal and that bookings was so easy. We look forward to seeing you again soon!

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CS
CollinsS
Melbourne / VIC
7 reviews
Dined on 28 January 2020
Overall4Food5Service3Ambience5

Service was a little slow and staff tend to be a little rude.

The Bank on Collins
Responded on 13 March 2020

Thanks for taking the time to leave a review Collin. We will definitely pass on the feedback to management as we take pride in the service our staff provide. We hope you will come back again soon

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MH
MichelleH
1 review
Dined on 11 January 2020
Overall5Food5Service5Ambience5

Great food & Service! My husband and I very much enjoyed our dining experience at The Bank on collins.

The Bank on Collins
Responded on 16 January 2020

Thanks for the 5 star review Michelle! Glad you both had such a great time with us. Hopefully we see you again soon!

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LW
LindaW
1 review
Dined on 9 January 2020
Overall5Food5Service5Ambience3

Probably not the right venue for a quiet conversation. However, it is a stunning building.

The Bank on Collins
Responded on 17 January 2020

Thanks for taking the time to leave a review Linda! Hopefully we see you again soon

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OT
OpenTable Diner
1 review
Dined on 4 January 2020
Overall3Food2Service5Ambience3

Had the gnocchi and it was terrible! Husband had the classic burger and he said it was bad also! The service was great through

The Bank on Collins
Responded on 17 January 2020

Thanks for taking the time to leave a review. We hope the staff on the day were able to help with any issues you had with your meals. If you have more specific feedback we would love to hear from you manager@thebankoncollins.co m.au

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PR
PeterR
San Diego
4 reviews
Dined on 4 January 2020
Overall5Food5Service5Ambience5

Really peaceful for lunch not like when you go for dinner

The Bank on Collins
Responded on 17 January 2020

Thanks for the review Peter! Hopefully we see you again soon!

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BM
BeauM
Hawaii
1 review
Dined on 31 December 2019
Overall5Food5Service5Ambience5

Great location, great service, great food, reasonably priced! Love it

AN
AngelN
1 review
Dined on 31 December 2019
Overall4Food2Service4Ambience4

I always wants I go back to the banks especially with group of people.
Nice place serve snd food is goodb

OT
OpenTable Diner
London
1 review
Dined on 28 December 2019
Overall1Food1Service1Ambience1

Reservations cancelled by the restaurant at short notice.

CK
vipCarolynK
Gloucestershire
16 reviews
Dined on 24 December 2019
Overall1Food1Service1Ambience1

It’ was terrible. Bland, overcooked food and sticky tables that hasn’t been cleaned!! Would not recommend at all.. plastic chairs. Shocking. So disappointed. They lied about having a gluten free and vegan menu too!!

LL
LyndalL
1 review
Dined on 24 December 2019
Overall2Food2Service2Ambience2

We always go there for drinks after work and we love the venue, so we thought we would try it out for a meal. Very disappointing both in quality and in quantity. Especially for the price you pay.

M
Melv
1 review
Dined on 14 December 2019
Overall1Food3Service2Ambience1

We were very disappointed overall. The waitress didn't get our wine order correct, the creme brûlée was terrible and we had to order dessert and coffee before we even had our mains served as the kitchen was closing. One of our tables was really sticky as the serviette would stick to it so we asked to get it changed. There was no ambiance considering it was a Sat night and close to Christmas. We were embarrassed that we took our friends to the Bank, as our previous experiences, one for lunch and an overnight stay was pleasant. The manager also told us that she too was embarrassed and that she put in her resignation the day before. Take this as constructive feedback as the architecture of the place is impressive, hopefully the service, food, cleanliness and professionalism of staff will match the architecture.

MM
MarilenaM
1 review
Dined on 13 December 2019
Overall4Food4Service4Ambience4

A great place to meet friends and have a drink or dinner.

The Bank on Collins
Responded on 17 December 2019

Thanks for the review Marilena!

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PM
PatriciaM
1 review
Dined on 9 December 2019
Overall4Food4Service5Ambience4

$22 daily special is very good value and offers a range of dishes for the fussy eater. Staff on day were very accommodating and patient. Thank you.

T
Tanya
1 review
Dined on 6 December 2019
Overall5Food5Service5Ambience5

Great food. Great service. Value for money. Would definitely recommend.

The Bank on Collins
Responded on 10 December 2019

Thanks so much for the 5 star review Tanya - we hope to see you again soon

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HM
HeatherM
Melbourne / VIC
1 review
Dined on 6 December 2019
Overall4Food4Service4Ambience4

The food and service are both excellent. The only negative is the noise level. It was particularly busy on Friday last and we could barely hear each other 's conversation until those who had dined left to go back to work.

The Bank on Collins
Responded on 10 December 2019

Thanks for the review Heather! We will definitely pass on the feedback to management - hopefully we can organise something in the new year to assist with the noise!

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KT
KelvinT
1 review
Dined on 3 December 2019
Overall5Food5Service5Ambience5

Nice ambience and great dining experience. Kudos to the waiters and waitresses.

The Bank on Collins
Responded on 10 December 2019

We are glad you had such great service Kelvin! Thanks for taking the time to leave a review

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FO
FiOK
1 review
Dined on 29 November 2019
Overall5Food4Service5Ambience4

Friendly welcome and great service, lunch food was lovely and a generous serve of sparkling made it fun. We were a large group of children and adults and were so very well treated. A call to confirm and pre-order availability made it so easy. Definitely recommend

The Bank on Collins
Responded on 10 December 2019

Thanks so much for the review Fi! We are glad you enjoyed your visit with us for lunch - hopefully we see you again soon!

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J
Jonnyc
1 review
Dined on 26 November 2019
Overall2Food2Service3Ambience2

Quite quiet when we went and the food selection I thought was quite poor. The venue itself is stunning and it should have been busier considering how cool it is.

The Bank on Collins
Responded on 10 December 2019

Thanks for taking the time to leave a review Jonny. We are always working on new and exciting menus so hopefully you will come back again soon

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MS
MelanieS
1 review
Dined on 22 November 2019
Overall5Food5Service5Ambience5

Great central location with exceptional service and value for money

The Bank on Collins
Responded on 25 November 2019

Thanks for the 5 star review Melanie! We are glad you enjoyed the visit - hopefully we see you again soon!

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AB
AmandaB
1 review
Dined on 16 November 2019
Overall2Food4Service1Ambience2

sounds harsh, I really wanted to say I booked a girls dinner after I heard the old bank was in tact, I found the safe covered over and some teller parts there.
We had sticky tables, we were not offered drinks and had to get up to get service, the girls were great that were there just a bit busy although the restaurant wasn't full.
No fork with desert, no sugar with coffee we all taxi to have a wine and cocktail but the offers were few and far between and no offers to both ends of the table when we called the hosts over - our bill was 3 course for 8

A
Anonymous
1 review
Dined on 15 November 2019
Overall3Food3Service4Ambience3

The place was too noisy for a chat. Food was at an average standard for the price. Service was good with polite staff.

AD
AnnD
Melbourne / VIC
3 reviews
Dined on 15 November 2019
Overall5Food5Service5Ambience5

I go to The Bank regularly. Their lunch express menu is perfect for meetings over lunch as they are quick, value for money and delicious.

The Bank on Collins
Responded on 22 November 2019

Thanks for the 5 star review Ann! We look forward to seeing you again soon

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BT
BettyT
Melbourne / VIC
1 review
Dined on 11 November 2019
Overall4Food4Service4Ambience4

We had a late lunch on a Monday so it was a quieter atmosphere, which meant we had a hearty conversation while enjoying good food. We ordered from the Express Lunch menu and enjoyed vegetarian and non-vegetarian dishes. The classic burger was a hit as too the couscous salad. Will be back to try other dishes on offer.

The Bank on Collins
Responded on 15 November 2019

Thanks for leaving a review Betty! We are glad you enjoyed the visit and we look forward to seeing you again soon

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LW
LynW
1 review
Dined on 9 November 2019
Overall5Food5Service5Ambience5

We had a lovely lunch at The Bank on Collins. Food was delicious and the decor superb.

The Bank on Collins
Responded on 15 November 2019

Thanks for the 5 star rating Lyn! The beautiful building always amazes us!

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G
Geenz
Los Angeles
1 review
Dined on 7 November 2019
Overall5Food5Service5Ambience5

Great food and cocktails. The service is really good, friendly staff. Beautiful decor.

The Bank on Collins
Responded on 15 November 2019

Thanks for the review! We are glad you enjoyed the visit - hope to see you again soon!

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KS
KathyS
Melbourne / VIC
3 reviews
Dined on 7 November 2019
Overall4Food3Service5Ambience4

Have been to the Bank on Collins many times but this is the first time since new ownership. Whilst the service was impeccable and extremely quick, i think the quality and choice of meals has gone downhill; there is a 'sameness' to the dishes and not much choice. making my recent trip feel bland and ordinary. Maybe a complete menu revamp could be in order?

The Bank on Collins
Responded on 15 November 2019

Thanks for taking the time to leave a review Kathy! We are always working on new and exciting menus so hope you will come back and try something else soon!

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OT
OpenTable Diner
1 review
Dined on 7 November 2019
Overall5Food4Service4Ambience4

Good for business lunch, great food and service. Regular customer

The Bank on Collins
Responded on 22 November 2019

Thanks for the review!

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L
Laurendn
1 review
Dined on 6 November 2019
Overall3Food3Service3Ambience5

It was a fantastic introduction for a new team member for us. The venue was beautiful and the food was lovely.

The Bank on Collins
Responded on 8 November 2019

Thanks for the review Lauren! We hope you come back again soon

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