TGI FRIDAYS - Hackensack
This restaurant don’t use Open Table
They will take the reservation online but don’t manage it.
Virtually empty, middle of the afternoon, still the service was painfully slow. Time to get food painfully slow and only 2 options on the menu for lunch. Balance of menu was dinner sized portions. Would have had drinks but the server disappeared. Really odd ball un-knowledgeable host, did not even acknowledge opentable when I mentioned we had a reservation. Won't be back.
It was fun
They said the open table wasn’t working. So we had to wait almost 45 minutes
Used Open Table to make reservation but when we got there... no one knew what Open Table was... luckily it wasn't too busy and seated right away.
Casual dining...tried their new veggie burger which was fine. Probably won't be back for a while.
Third time we've used open table at this venue and they still don't understand they are listed on the app or what the app is.
It took more than 25 minutes for management to organize a server to come to our table and over 40 minutes (total) to get our drink order delivered. We were a party of 8 (3 adults, 5 children ages 1-8). We asked several other servers and the seating staff for help to no avail.
The food is good but with service like this and a consistent attitude of apathy by the staff that we will not be going back.
Waitress was very prompt, food was good
Delay and confusion at the time we arrived due to poorly trained personnel that had no idea that the OpenTable application was being used for reservations at their restaurant
fine. but dirty bathrooms really put damper on experience.
The hostess was great!
We didn't have a server for at least 12 min( it was a Wednesday night and we were the only people in the large section). As we looked over the menu, there was very little vegetarian and healthier choices. When the server finally did come to get drink orders, we decided this wasn't the place to celebrate my 9 yr olds birthday. We took how long the server came to greet us and the menu into consideration and left.
Local place for good quick food