TGI FRIDAYS - Charlotte (University)
Hair on food bad customer service
Great experience as always.
Waited 30 mins for water and an hour for food. Other tables came in were seated and served within reasonable time. Had to keep asking for beverage refills. Food was either prepared incorrectly or just tasted mediocre.
No wait time. The waiter was lovely and the Food came fast an was delicious.
Service was good ,waitress was excellent food was good seating was good short wait time ...yes I would recommend your restaurant to other ....it was a great dining experiences,
The place was crowded with graduations. Food came fast.
The server was new but was very nice. She offered $5 LIT.
We had to ask several times for water w lemon,finally brought water never got lemon. When our food arrived my husband got my steak on his late and I got his. His steak was over cooked had to be sent back. Received New food it was ok. The food wasn't bad it was the service. They were a little busy but our waitress was not attentive to our needs. I have to say the manager came to our table and she resolved our issue and we also received free desert!
Seevice was horrible. We waited about 45 mins for our food. Our waitress took forever to refill our drinks. They also gave us the wrong order.
The restaurant was busy, and they didn't have enough wait staff. Lots of empty tables while the patrons waited to be seated.
Made a reservation online only to get there and the hosts tell me thst there was no point of making a reservation that the wait time is 30min to a hour smh it was pointless in a waste of time
This was for my birthday dinner and it was very good.
The restroom was dirty, the waiter was completely busy.
TGIF didn’t honor the reservation and had wait an hour to be seated
The experience was awful!! They had NO glasses we had to drink out of a child's plastic cup the food took 45 mins plus to come to the table a party of 20 turned into a party of 55 and unfortunately my party of 3 was right in the middle. We were there for a birthday dinner as well but this group was in the way of that celebration. Instead of the group waiting up front and waiting for the tables to be cleaned they stood at my table literally there was nothing but women butts all in my dates face!!! I stopped eating got a to go plate and ate in the car. Worst experience EVER!!!!! Parking lot and building was dark upon arrival as well.
No one, including the manager even knew what OpenTable was or how to check me in when I arrived. I had to go into my app and change my reservation time to a 'walk in' status. I had endless appetizers, which they downgraded to only 4 choices for $15. It was fine.
wonderful. great service got seated before reservation time
Experience was bad. I think it was all server error. I got the endless apps and my friend who got fried shrimp got his food and completed it before I even got my food. Meanwhile, a big party of like 12 came in, sat down after us, and they all got their food before me. In addition, the table in front of me was getting endless apps too and they kept getting their items while I was still waiting. Manager gave me my food for free, thankfully. I was starving and growing more and more hangrer by the minute. It took a long time for the server to bring our initial drinks but she was steady refilling drinks at another people. The food was good and I enjoyed it. I just think I got a bad waitress. She may have been new.
Bad service. It wasn’t even busy and the food still took a long time.
I wasn't satisfied with my meal . I dine at the Friday's in Charleston S.C. , which is where I live and I love the place. So, I was thinking., why not. I was wrong. On the other hand my husband enjoyed is meal. He had Salmon and I had fried shrimp.
The open table sucked we had to wait for a table and was told by manager , that app is not working and we will be seated when there were available table.We waited 26 more minutes
Love this place. The bar is my fav!
The hostess and the seating for this restaurant were extremely unprofessional rude and I would never return.
We went on Mothers day so it was super crowded and noisy. The service was good and endless apps were great
TGI FRIDAYS - Charlotte (University) does offer delivery in partnership with Uber Eats.
TGI FRIDAYS - Charlotte (University) is rated 4.3 stars by 24 OpenTable diners.