Sugar Factory - Foxwoods
Giant Scoops of Strawberry, Chocolate, Vanilla Ice Cream with Caramelized Bananas, Strawberry Preserves and Chocolate Malt Balls topped with Candied Pineapple Sauce, Caramel Sauce, Pure Melted Chocolate, Whipped Cream, Toasted Walnuts and Powdered Sugar with a Cherry on Top!
Sauted Gulf Shrimp, Fresh Spinach, Sun-Dried Tomatoes, Bchamel Sauce and Asiago Cheese served with Mixed Greens, Tomato and Balsamic Vinaigrette
waiter took to long when it wasn’t busy but overall it was good
Very nice staff! The food was so delicious and fresh . Enjoyed the whole experience.
The experience was very fun and good The big drinking bowls had a lot of alcohol in it the milkshake was very good and the food was not all that in my opinion
First time having it, definitely coming back without a doubt. Burgers were cooked perfectly and the drinks are delicious.
Outstanding service, drinks, and food! Will definitely go again.
I took my daughter there to celebrate her 10th birthday, and she loved it. The rainbow burger sliders were so cute and colorful. The staff sang Happy Birthday to her and made her feel extra special.
My family and I had an amazing time. The food is always amazing and the service was even better. Every time we visit Foxwoods we eat in the Sugar Factory.
I loved it so much I enjoyed my birthday there With you guys it was amazing everything was so good
First time here. It was pricey but worth it. We will be back for sure.
Food was not too good and the price was expensive. Burger Kings burgers are better and way less money.
Overpriced. Food should be way better for the price.
I think it’s extremely overpriced for the service, The food was very good but they messed up our order then when they fixed it and brought us our food we had to ask for napkins and utensils Which took a while to get someone’s attention. Then when we were done and ask for our bill we were charged for an extra shrimp Alfredo entrée. The waitress adjusted the bill but yet my debit card was still charged for it.
Waited over an hour in June with no one checking on us or others in line once. Waiter was barely in attendance didn’t only seem one or two times.
Drinks and food are pretty pricey. Also a very noisy restaurant... waitress though was nice and quick to serve you.
Best wings and fries I’ve ever had in my life !!!
It was fun drinks were bomb but for the price I’d expect more than .1 of alcohol to be in them 😭
Music was fantastic. Great atmosphere. I had a reservation, but still waited 30 minutes as other groups who had no reservation was chosen before us. The service was delayed and not personable. Drink was really cool, but alcohol content was minimum. Did not feel much effect. For a $36 drink, I should have felt a little effect. Food was good, particularly the burger which was excellent. The layout and the interior of the restaurant is stunning.
Listen to me! You will not be disappointed. The food was delicious! Customer service is on point. Although we are still going through the Pandemic, the waitresses were all very efficient and quick. The table help were great with keeping everything clean. I spilled a drink all over the table it was cleaned in 2 seconds. No one made me feel bad.
The restaurant was clean and the music was lively.
I made reservations so I did not have to wait in the line. Thank God. So they do stick by the reservations made.
The food was brought out in decent time too. I had my appetizers and entree all at once.
The size was jaw dropping. Very enjoyable time. The price was expected. 135 for two adult meals. An appetizer that could feed the table. Desert. Drinks. It was worth it.
It had music that was just blaring actually harming your ears. Ut was almost dark there you had to use your phone to see. Awful atmosphere
It was a great place some of the best salmon I have ever eaten it was easy to find but it was very very loud and that was a huge turn off about it other than that it was great
the services was great, the food was amazing . nice and quiet the staff was great I got there 20 mins early and they took me right in. was my boyfriend birthday the staff was great .
Excellent!! It was wonderful and the kids loved the special drinks.
My opinion is that Drinks were too expensive. Overall it was good
I have been to many Sugar Factory restaurants and always am impressed. Sugar Factory at Foxwoods didn't impress me at all. The staff was no fun and our specialty drinks were boring. There was no effort put into anything. There were 2 birthday celebrations and it was horrible to watch. I'm well aware of the Covid19 issues, but really??
loved the food and drinks, everything was very good and the service was amazing.
From start to finish with the hostess all the way thru the meal was amazing! I have an allergy and our waitress was on point and not irritated with the allergy I have. Thank you for making it such a great experience!
The reservation and check in process was quick and easy. We were seated as soon as we arrived. We were sat in a very dark corner and had to use my phone flashlight to read the menu.
The restaurant was loud and unfortunately we had two obnoxious guests right near us.
The drinks were good however, very expensive. The food was delicious and worth the price. Food arrived quickly. Waiter was not very friendly or attentive. Overall it was an ok time.
The food was all amazing my kids enjoyed it . A bit pricey but def worth it
The FOOD SUCKS!!!!!! It is frozen food that comes out dry and is tasteless. Our server was nice and overwhelmed bc of short staff. She maintained a positive attitude even though the restaurant was not setup for success.
Worst experience I have ever had at a restaurant at Foxwoods Casino. Traveled over 2 hours to bring a friend here for a 21st birthday celebration and was denied a drink due to an expired license. I understand that the ID was expired but due to COVID-19 the RMV is closed and you are unable to obtain a new ID. This was the only restaurant or bar at the WHOLE entire facility that this was a problem. I wish they were more understanding with this issue. It was only 2 days expired. Not like it was even a week. Don’t plan on returning here again.
Father’s Day Dinner has fun great service. Waitress was amazing.
The food at this place is BAD. I've been here on 2 occasions. The first time I had a terrible burger that tasted frozen. The second time I had a buffalo chicken sandwich that looked like two tyson buffalo strips stacked ontop of each other and put on a stale brioche bun. Service is good and ambiance is okay. They charge a lot of money for frozen food. Would not recommend.
We made reservation for Father’s Day, staff were very nice and attentive! You can tell our waitress for some reason was the bartender and she went above and beyond on giving us a five starts service even though she was doing 2 jobs! Food was delicious and well cooked, awesome taste and flavors! We definitely enjoyed our visit, our food, the service and will definitely recommended! 🥰
Overall was great! Although our waitress treated our group like we were not paying or something. Definitely felt discriminated.
Considering the situation of covid19 they did an excellent job providing the best possible experience. Food was delicious.. Drinks were a little off from their usual quality, but still good. Look forward to visiting again as they strive to improve in this time of craziness.
The atmosphere was great! We enjoyed the food and the staff were excellent! I would highly recommend going and enjoying the experience!
Loved it! Wish the music was louder. But overall it was so wonderful and incredible service.
My boyfriend and I both really enjoyed the whole experience that Sugar Factory provided. We will definitely be back.