Sugar Factory - Foxwoods
This is my 4th time and service and food is always amazing.
The food was ok, the goblets are good just overpriced for the amount you actually get. The service was not very good. Our waiter took a long time to come over and wait on our table. It was not busy at all. Then after our food arrived he never can back to check if we need anything.
The drinks are the best part, a bit pricey but so many fun and unique ones to choose from. The food and service were just ok. Recent reviews had me very concerned about the music volume for my autistic son, it turns out we didn't need to be concerned during our visit. Will go back but probably only to try the milkshakes.
Had a wonderful first visit to the sugar factory. Kids loves their goblet and milkshake and the food was very good. The staff brought out the incredible sundae at the end of the meal to celebrate an anniversary. Was delicious, but too big to finish after such a filling meal. Would recommend to anyone looking for fun and good food and drinks
Pricey but the kids really enjoyed it. It’s definitely a fun place to go occasionally.
service was bad!!! items that were ordered never came out and we had to ask the waitress to remove them from the bill. music was too loud, lights flashed on and off constantly. we couldn’t enjoy each other’s company.
Our waitress was pleasant and attentive.
Food was ok.
Drink was disgustingly sweet and heartburn inducing and not worth $36.
My biggest issue was the cleanliness especially in the ladies room. On the night we were there only 1 stall was somewhat acceptable to use the others were clogged. Toilet paper was thrown everywhere, both soap dispensers had no soap and there was trash piled up under the sink. Now I dont know about you but if I'm ordering 1 drink somewhere that costs $36 I expect the restrooms to NOT look like a truck stop.
The food was good but definitely not worth the price. Not to mention that we were charged extra to change fries to mashed potatoes... never had to pay a fee to substitute a side but whatever.
The sugar factory is so much fun! Unique menu from Super Cool Drinks to Super Food! Great Customer Service!! We will be back for sure!!
Not worth the hype and very overpriced for low quality food.
Food, service and special drinks were 👌🏽
The food and drinks are so overpriced. The salad I ordered iwas like $30 and it was like a bag salad from the supermarket. The waiter messed up two of our orders and one of our family members had to wait 15 minutes for their salad to come out after we had all been served.
Very loud music not appropriate for my family cuss words
A friend of mine is visiting from China. While the prices were a little on the expensive side, the food was amazing, portions fit the amount paid, and just an overall amazing experience. It was the perfect place to take him before he left to go home.
Too expensive and food was nasty. Mac and cheese balls were as hard as a rock. Sliders were hard
We had an unforgettable time and will never forget it!
I would recommend the Sugar Factory if you thing is paying $26 for soda with 6 pieces of penny candy in it ... very disappointed
Awesome staff! The bachelorette party next to us was super rowdy, using loud obscenities with young children present. But other than that it was a fun time!
So I took my daughter there for a late birthday present. The pictures on Instagram are so cool and the food looked great.
But, that’s all basically it is- pictures for Instagram.
Very overpriced and the food is not good.
I’d rather go to Chili’s
There are not enough signs to let you know how to get there-very irritating! The two hostesses, who are the first ones you communicate with, are not friendly and have no personality!
Wasn’t too busy when I went on a Friday around 7pm. I was seated immediately and my sugar factory came out to me fast and the food followed a couple minutes behind. I enjoyed everything. I got my money’s worth and my boyfriend had a great birthday. Definitely recommend if at Foxwoods.
I was a little upset that after listening to other waitresses at their table ours never asked if this was our first time and we sat at a table but preferred a booth and it was not busy at the time we were there.
The service was excellent and the restaurant is cute but it is way over priced for below average food.
This was my 2nd time and it was great again. I just wish prices were a little lower on food and drinks. This time I brought my daughter and her boyfriend and they loved it as much as i did when i went for the first time.
I just find it crazy that drinks are more then a dinner.
I brought my nephews, nieces and sons here for the first time and it was a pure blast. We will definitely be coming back. The awesome staff made the experience great! Thank you for a wonderful time.
Food was terrible. The dessert for birthdays is pitiful. Non dairy whipped topping on a quarter sized stale rice cereal piece! The food is way overpriced! The least they could offer is scoop of ice cream or a brownie.
It is a fun place, cool drinks this is the 2nd time I went for a 21st birthday, I put that on my reservation assuming they get looked at, but they didn't. The food is pretty good, with a reservation I assumed we would have a nice booth/ table not in the main aisle for walking, it was dead in there and we had 3 tables pushed together in the middle. The drink cost are insane, 6 people and $193.00 when only 1 had an alcoholic beverage that is a little too much!
A really great experience! We were running a few minutes behind (we had made a reservation) and as soon as we got there we were seated- no problem! Great service and a great staff!
We got the little colored sliders and a quesadilla and a Strawberry Lemonade Goblet.
The entire reason for planning a trip to Foxwoods all started when I saw a video of Sugar Factory's insane milkshakes, specifically the one topped with a mini cheese burger and piece of bacon. Everything was crazy filling and appetizing. Only one person out of our table of five finished there meal, the proportions are huge. I 100% recommend eating here and would absolutely go again.
This was my first time trying Sugar Factory. I absolutely love it. The drinks were amazing and the food was delicious. I love the atmosphere and the servers were friendly. I can't wait to go back again and try one of the Goblet drinks.
This was my first Sugar Factory experience and it was very pleasant! The food was delicious and well portioned. The drinks were out of this world — highly recommend the Cotton Candy Cosmopolitan martini! The ambiance, the food & drinks, and the overall experience 10/10.
He waiter we had was excellent He made the first experience a great one
What a fun and spectacular food experience. We did not expect the food to be so delicious, with all the sweet specialty items. Our burger and chopped salad and onion rings were scrumptious! Of course the shakes were over the top and they were so kind to indulge me in allowing me to substitute coffee ice cream for the chocolate. Our server was attentive and friendly and the service overall was excellent. We highly recommend this place!
Fun place. Huge menu. Fun drinks. Recommend for families as well.
Great server! Very large (almost insane) portions!
Prices are ridiculous. 26.00 for a fruity drink that is mostly ice cubes. The food choices are really limited and horribly over prices. The food was nothing special. I wouldn't recommend this restaurant.
Excellent service! Can’t say enough about our server Bronsen! Continually checked on us, very knowledgeable and great recommendations. Great special occasion restaurant! Food was surprisingly good. Loved the rainbow sliders! Wished we had saved room for dessert!