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This restaurant now offers Takeout

This restaurant now offers Takeout

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Sugar Factory American Brasserie - Theatre Box

3.3
3.3
2268 Reviews
$31 to $50
American

Sugar Factory is known the world over for its celebrity-endorsed Couture Pops, which have turned sweets into the latest designer accessory. We now have locations in some of the world’s most cosmopolitan cities, including Las Vegas, New York City, Bahrain, Chicago, Miami, Dubai, Orlando and Manila. Iconic superstars including Kylie Jenner, Kendall Jenner, Britney Spears, Drake, Nicole Scherzinger, Kim Kardashian, Eva Longoria and Rupert Grint are just a few of the celebrities who have either endorsed or have been spotted with the sparkly lollipops. Sugar Factory’s loyal celebrity following has received widespread media attention from People Magazine, the Daily Mail, US Weekly, Entertainment Tonight, Extra and more.

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2 people

May 2022
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7:00 pm


Booked 27 times today

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Delivery

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Private dining

Private dining

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Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American

  • Hours of Operation

    Lunch
    Daily 12:00 pm–4:45 pm
    Dinner
    Mon–Thu, Sun 5:00 pm–10:00 pm
    Fri, Sat 5:00 pm–11:00 pm

  • Phone number

    (619) 814-2225

  • Payment Options

    AMEX, Discover, MasterCard, Visa

  • Dress Code

    Business Casual

  • Private party facilities

    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.

  • Private party contact

    our Events Department: (877) 915-3903

  • Area

    Downtown / Gaslamp

  • Parking Details

    Street Parking

  • Additional

    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeaway, Wheelchair Access, Wine

Offers

  • Happy Hour

    Multiple dates available
    Mon - Fri - 12:00 pm - 4:00 pm
    50% off all alcoholic drinks ( Beer, wine, cocktails, liquor ) 50% off appetizers (excluding the sampler and rainbow sliders)

Popular dishes

Menu

Sugar Factory Appetizers

  • Basket of FriesUSD 8.00

    Delicious and fried to perfection

    • GuacamoleUSD 12.00

      House made tortilla chips

      • Buttermilk Onion RingsUSD 12.00

        Chipotle mayo dipping sauce

        • Chicken FingersUSD 13.00

          Crispy chicken served with classic ranch sauce

          • Fried Macaroni & Cheese PopsUSD 16.00

            Homemade macaroni and cheese, breaded and deep fried, served with creamy marinara basil sauce

            • QuesadillasUSD 15.00

              Street quesadillas, Oaxaca cheese, guacamole, and pico de gallo

              • Buffalo Chicken WingsUSD 15.00

                Tossed in buffalo sauce, topped with green onions, celery sticks and served with ranch dressing

                • MeatballsUSD 15.00

                  Housemade Italian meatballs, baked and simmered in marinara sauce, topped with shaved Parmesan and toasted breadcrumbs

                  • House Made Spinach Artichoke DipUSD 16.00

                    Melted mozzarella and Parmesan cheese, served with warm tortilla chips

                    • Beer Battered CalamariUSD 17.00

                      Served with marinara sauce

                      • Popcorn ShrimpUSD 17.00

                        Delicately battered shrimp served with marinara sauce

                        • Grilled Mini BurgersUSD 18.00

                          Three angus sliders, pickles and melted American cheese on a toasted brioche roll topped with sugar factory's special sauce

                          • Sugar Factory Rainbow Sliders*USD 25.00

                            Our classic cheese burgers served on colorful buns with American cheese, pickles, crispy onions, and our signature sauce. Accompanied by a complimentary duck to take home

                            • Sampler PlatterUSD 28.00

                              Buttermilk onion rings, crispy chicken fingers, buffalo wings, and mac & cheese pops, served with dipping sauces

                              Soups & Salads

                              • Tomato BisqueUSD 9.00

                                Creamy tomato soup, served with garlic parmesan toast

                                • Classic French OnionUSD 13.00

                                  Rich beef broth, caramelized onions, and a Swiss cheese crouton

                                  • Mixed Greens SaladUSD 12.00

                                    Red onions, basil, tomatoes, cucumbers with balsamic vinaigrette

                                    • Caesar SaladUSD 14.00

                                      Romaine hearts, shaved parmesan cheese, brioche croutons, parmesan crostini with creamy caesar dressing

                                      • Chopped SaladUSD 14.00

                                        Romaine lettuce tossed with diced tomatoes, cucumbers, celery, avocado, white beans, cheddar cheese, basil, herbed croutons, lemon vinaigrette

                                        • Chinese Chicken SaladUSD 20.00

                                          Shredded cabbage, julienned carrots, water chestnuts, green onions, basil, toasted sesame seeds, roasted peanuts, cilantro, and crispy wontons with ginger sesame dressing

                                          • Pan Roasted Salmon Salad*USD 28.00

                                            Slowly cooked Ora King salmon filet, cooked medium, chopped romaine hearts, avocado, mango, cucumbers, roasted bell peppers, red onions, cilantro, basil, toasted pine nuts, lemon vinaigrette

                                            Sandwiches

                                            Served with Signature Fries

                                            • Grilled Cheese SandwichUSD 14.00

                                              Artisan white bread, aged cheddar cheese, griddled golden brown, served with creamy marinara

                                              • The Sugar Factory ClubUSD 18.00

                                                Roasted turkey breast, crispy applewood bacon, provolone, cheddar, romaine lettuce, pickles, avocado,vine ripened tomatoes and herb mayo on toasted artisan white bread

                                                • Grilled Chicken Breast SandwichUSD 18.00

                                                  All natural slow roasted chicken breast, melted Swiss cheese, sliced avocado, romaine lettuce, sliced tomato, and herb mayo, served on a toasted French baguette

                                                  • Buffalo Chicken SandwichUSD 18.00

                                                    Crispy breaded chicken breast tossed in buffalo sauce, shredded romaine lettuce, vine-ripened tomatoes, and herb mayo on a brioche bun

                                                    • Prime New York Steak Sandwich*USD 24.00

                                                      Seared and thinly sliced prime New York steak with sautéed onions and mushrooms, on a toasted baguette, topped with melted provolone and parmesan cheese, mustard aioli and served with roasted onion broth

                                                      Monster Burgers

                                                      Handmade with 8oz Angus Beef and Served with Signature Fries

                                                      • The Signature Sugar Factory Burger*USD 18.00

                                                        8 oz Certified Black Angus beef, shredded lettuce, tomato, pickles, crispy onions, Sugar Factory sauce with cheddar cheese on a toasted brioche bun

                                                        • The Big Cheesy*USD 20.00

                                                          8 oz Certified Black Angus beef, topped with creamy mac & cheese, tomato, shredded lettuce, pickles, American cheese, applewood bacon, served with BBQ sauce on a toasted brioche bun

                                                          • Donut Burger*USD 20.00

                                                            8 oz Certified Black Angus beef, sandwiched between a freshly made glazed donut, topped with a grilled cheese sandwich, pepper jack cheese, applewood bacon and dusted with powdered sugar

                                                            • Waffle Breakfast Burger*USD 21.00

                                                              8 oz Certified Black Angus beef, classic vanilla bean waffle, fried egg, melted cheddar cheese, hash brown, country sausage, applewood bacon, and gravy served with warm maple syrup

                                                              • Blue Cheese Bacon Burger*USD 18.00

                                                                8 oz Certified Black Angus beef, crispy applewood bacon, lettuce, tomato, pickles, blue cheese crumbles, sautéed mushrooms, caramelized onions, Sugar Factory sauce, and crispy onions on a toasted brioche bun

                                                                • Turkey Melt Burger*USD 18.00

                                                                  All natural turkey burger, lettuce, tomato, pickle, topped with roasted turkey, Swiss and cheddar cheese, mushrooms, sautéed onions, crispy onions, and sugar factory sauce served on a toasted bun

                                                                  • California Veggie Burger*USD 18.00

                                                                    All natural vegan patty, melted provolone cheese, sliced avocado, lettuce, tomato, crispy onions, and herb mayo served on a toasted brioche bun

                                                                    • The South Beach Flair*USD 19.00

                                                                      8 oz Certified Black Angus beef, with chipotle mayonnaise, lettuce, tomato, pickles, pepper jack cheese, and chimichurri topped with sweet plantains, on a toasted brioche bun, served with extra plantains on the side

                                                                      Pastas

                                                                      Served with Toasted Garlic Bread

                                                                      • Fettuccine AlfredoUSD 19.00

                                                                        Garlic, butter, cream, parmesan and romano cheese. Add Lobster Tail - MP

                                                                        • Chicken AlfredoUSD 24.00

                                                                          Garlic, butter, cream, parmesan and romano cheese. Choose between both additions: Lobster - MP

                                                                          • Spaghetti MarinaraUSD 19.00

                                                                            Shaved parmesan, garlic bread, basil. Choose between both additions: Lobster - MP

                                                                            • Spaghetti and MeatballsUSD 25.00

                                                                              Spaghetti with marinara, roasted garlic, parsley, and parmesan cheese

                                                                              Sugar Factory Grill & Entrees

                                                                              • Fish and ChipsUSD 24.00

                                                                                Beer battered cod fish served with signature fries, tartar sauce, and lemon

                                                                                • Chicken ParmesanUSD 24.00

                                                                                  All natural chicken breast, breaded and served with our spaghetti marinara, melted mozzarella, parmesan and basil

                                                                                  • Fish TacosUSD 25.00

                                                                                    Three corn tortillas stuffed with beer battered cod, chipotle slaw, served with limes, homemade tortilla chips, and guacamole

                                                                                    • Chicken and WafflesUSD 28.00

                                                                                      Buttermilk fried chicken served over our classic vanilla bean waffle with whipped butter and warm maple syrup

                                                                                      • Brick ChickenUSD 35.00

                                                                                        All-natural chicken breast, slow roasted and basted with thyme and garlic, served with Yukon Gold mashed potatoes, green beans almondine, and lemon-herb sauce

                                                                                        • New York Strip Steak Frites*USD 27.00

                                                                                          Buckhead prime beef, pan roasted with garlic and thyme, green beans almondine, and signature fries

                                                                                          • Pan Roasted Ora King Salmon*USD 35.00

                                                                                            Slow roasted salmon filet, Yukon Gold mashed potatoes, grilled asparagus, and bacon herb sauce

                                                                                            • 12 oz NY strip*USD 45.00

                                                                                              12 oz Grilled Buckhead prime New York Strip, Yukon Gold mashed potatoes, green beans almondine, and Café de Paris butter

                                                                                              • 8 oz Black Angus Filet*USD 48.00

                                                                                                8 oz Grilled Buckhead prime filet mignon served with Yukon Gold mashed potatoes, green beans almondine, and Café de Paris butter

                                                                                                • Black Angus Fillet & Lobster Surf and Turf

                                                                                                  8 oz Buckhead prime filet and fresh baked lobster tail, warm melted butter, Yukon Gold mashed potatoes, and green beans almondine

                                                                                                  • Market Price

                                                                                                Sugar Factory Sides

                                                                                                • Signature FriesUSD 8.00

                                                                                                  • Grilled AsparagusUSD 8.00

                                                                                                    • Yukon Gold Mashed PotatoesUSD 8.00

                                                                                                      • Onion RingsUSD 8.00

                                                                                                        • Green Bean AlmondineUSD 8.00

                                                                                                          • PlantainsUSD 8.00

                                                                                                            • Macaroni & CheeseUSD 8.00

                                                                                                              Last updated: 1 February 2022

                                                                                                              What 2,268 people are saying

                                                                                                              Overall ratings and reviews

                                                                                                              Reviews can only be made by diners who have eaten at this restaurant

                                                                                                              3.3
                                                                                                              3.3 based on recent ratings
                                                                                                              • 3.3Food
                                                                                                              • 3.3Service
                                                                                                              • 3.5Ambience
                                                                                                              • 2.9Value

                                                                                                              NoiseModerate

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                                                                                                              1. JS

                                                                                                                JessicaS

                                                                                                                1 review

                                                                                                                5.0

                                                                                                                1 review

                                                                                                                Dined 5 days ago

                                                                                                                overall5food5service5ambience5

                                                                                                                Pablo was the best server ever!!! Would definitely recommend and go back!

                                                                                                              2. KA

                                                                                                                KathyA

                                                                                                                Palm Springs

                                                                                                                7 reviews

                                                                                                                2.0

                                                                                                                7 reviews

                                                                                                                Dined 7 days ago

                                                                                                                overall2food2service4ambience3

                                                                                                                The restaurant was not very clean, they have a lot of construction going on and the food was not very well prepared, ours looked like it had sat awhile before being brought out to us. The only thing that was good was the waitress and the Milk Shake that was brought out.

                                                                                                              3. OT

                                                                                                                OpenTable Diner

                                                                                                                San Diego

                                                                                                                1 review

                                                                                                                5.0

                                                                                                                1 review

                                                                                                                Dined 7 days ago

                                                                                                                overall5food2service5ambience2

                                                                                                                The service was great and of course the delicious drinks were fabulous but the food was not worth the price this would be a fun birthday venue but that’s about it

                                                                                                              4. DN

                                                                                                                DaveN

                                                                                                                San Diego

                                                                                                                2 reviews

                                                                                                                2.0

                                                                                                                2 reviews

                                                                                                                Dined 7 days ago

                                                                                                                overall2food3service2ambience2

                                                                                                                Reservation was set for 10am, but they didn't open even 1 minute early, so had to stand in the wind/cold for 10 minutes. When we went in, they sat us close to the door, but our downtown concrete buildings created a whirling cold wind that blew right on us, so we asked them to close the door (denied) or move tables (to the back). Okay, so the wind whipped through the entire restaurant so we ordered a hot chocolate to keep mama and kid warm...10 minutes later they said there were no hot drinks because their steamer broke last night. Asked if they could modify and at least warm up some drink in the microwave (denied). The "adult" meals came (chick/waffles and steak/eggs), but my kids pancakes didn't come out. Requested to get an ETA of the pancakes when we could, but they kept saying it will be out any minute now...20 minutes later (yep), his cakes come out. It looked really nice, but by then our meals were all cold and the stack had some plastic piece in it that turned my wife's time from moderate to low. The strawberry cheesecake pancakes were missing the strawberries (they used cherries instead), the shortcake, and some other ingredients listed on the menu, so it was extremely disappointing (although there was still plenty of food). Wife's steak was overcooked and chewy as well. I don't think she's going to let us go back there! :)

                                                                                                              5. EG

                                                                                                                ElijahG

                                                                                                                1 review

                                                                                                                1.0

                                                                                                                1 review

                                                                                                                Dined on 8 May 2022

                                                                                                                overall1food1service1ambience4

                                                                                                                Service was awful. Not sure if it was understaff that night but it was very slow. Food was not the best.

                                                                                                              6. OT

                                                                                                                OpenTable Diner

                                                                                                                Denver

                                                                                                                1 review

                                                                                                                1.0

                                                                                                                1 review

                                                                                                                Dined on 8 May 2022

                                                                                                                overall1food1service1ambience1

                                                                                                                Made a reservation at 8, checked in there at 745 and they said they were running behind. Checked in with the hostess 3 times between 8 and 9 and kept getting told that there were 2 tables ahead of us and they will call my name both inside and outside when they got to my name. Mind you, stood at the door next to their stand the entire time, no names were ever called. Finally at 9 we told the hostess they could just take our name off and they tried telling us they called our name already lol we tell them they most certainly didn’t as we are standing directly behind them for the past hour and they tried arguing with us about it. Needless to say, we went elsewhere and were handled both professionally and with great service. Will never go back here.

                                                                                                              7. SY

                                                                                                                SYND

                                                                                                                1 review

                                                                                                                1.0

                                                                                                                1 review

                                                                                                                Dined on 8 May 2022

                                                                                                                overall1food2service1ambience1

                                                                                                                It was the worst experience ever! Never have we felt so unwanted. I would never return.

                                                                                                              8. K

                                                                                                                Kraaz

                                                                                                                1 review

                                                                                                                3.0

                                                                                                                1 review

                                                                                                                Dined on 7 May 2022

                                                                                                                overall3food2service4ambience2

                                                                                                                20% mandatory fee where the company keeps 3% and only 17% goes to the server? This is not disclosed on the menu and is buried on the receipt itself. Incredibly shady practice, but I am not surprised given the quality and cost of the food.

                                                                                                              9. OT

                                                                                                                OpenTable Diner

                                                                                                                Las Vegas

                                                                                                                2 reviews

                                                                                                                5.0

                                                                                                                2 reviews

                                                                                                                Dined on 7 May 2022

                                                                                                                overall5food4service5ambience5

                                                                                                                My kids 14th Birthday !!! So much Fun, thank you!!

                                                                                                              10. YS

                                                                                                                YoyoSmash

                                                                                                                San Diego

                                                                                                                2 reviews

                                                                                                                2.0

                                                                                                                2 reviews

                                                                                                                Dined on 7 May 2022

                                                                                                                overall2food2service5ambience3

                                                                                                                Food on menu was unavailable. Price VS. Quality of the food is not at standards to pay. Our waiter Jose was excellent!

                                                                                                              11. OT

                                                                                                                OpenTable Diner

                                                                                                                San Diego

                                                                                                                1 review

                                                                                                                4.0

                                                                                                                1 review

                                                                                                                Dined on 7 May 2022

                                                                                                                overall4food4service5ambience4

                                                                                                                Overrated. Food so so. Drinks great but a lot of ice for $30

                                                                                                              12. B

                                                                                                                Brooke

                                                                                                                Mississippi

                                                                                                                1 review

                                                                                                                2.0

                                                                                                                1 review

                                                                                                                Dined on 3 May 2022

                                                                                                                overall2food3service2ambience2

                                                                                                                It was nothing like what we expected. Had a very odd vibe. Tables sat dirty, there were families trying to celebrate with small children (like us), while grown adults took shots at other tables as if they were at a club. It was just like, what audience is this place trying to attract, is this a club? Is it a family restaurant? It was so confusing. 😆 it was also being remodeled or something so there were areas closed off which made it feel even more weird. The food was decent. The dessert was amazing!! Which is all that mattered for us because that’s what we mainly wanted to get for our sons birthday! Would we go back? Definitely not. Did we make it the best time we could? Absolutely!! :)

                                                                                                              13. CT

                                                                                                                CourtneyT

                                                                                                                Vancouver

                                                                                                                1 review

                                                                                                                1.0

                                                                                                                1 review

                                                                                                                Dined on 3 May 2022

                                                                                                                overall1food3service1ambience3

                                                                                                                The candy store portion that is advertised on their website is no longer open so that was very disappointing. The service was awful - the waitress had an awful attitude and it made for a pretty poor experience. We went there with kids thinking it would be a fun experience, but with it not being as it was advertised on the website and poor service, it was a waste and not something I would recommend.

                                                                                                              14. OT

                                                                                                                OpenTable Diner

                                                                                                                Seattle

                                                                                                                1 review

                                                                                                                5.0

                                                                                                                1 review

                                                                                                                Dined on 2 May 2022

                                                                                                                overall5food5service5ambience4

                                                                                                                10th birthday in SD!

                                                                                                              15. OT

                                                                                                                OpenTable Diner

                                                                                                                San Diego

                                                                                                                1 review

                                                                                                                4.0

                                                                                                                1 review

                                                                                                                Dined on 2 May 2022

                                                                                                                overall4food3service4ambience5

                                                                                                                Really friendly staff. Food is not that good. Drinks are pretty amazing but mine was bitter.

                                                                                                              16. C

                                                                                                                Chris

                                                                                                                San Diego

                                                                                                                1 review

                                                                                                                3.0

                                                                                                                1 review

                                                                                                                Dined on 1 May 2022

                                                                                                                overall3food2service5ambience5

                                                                                                                Fun atmosphere but the salad could have been made better and actually look like what was pictured.

                                                                                                              17. AV

                                                                                                                AlexakaiV

                                                                                                                1 review

                                                                                                                4.0

                                                                                                                1 review

                                                                                                                Dined on 1 May 2022

                                                                                                                overall4food5service4ambience4

                                                                                                                Very fun place. Special drinks are pricey but overall worth it. took a while for the server to come say hi. Other than that, very pleasant visit. will come again.

                                                                                                              18. OT

                                                                                                                OpenTable Diner

                                                                                                                1 review

                                                                                                                2.0

                                                                                                                1 review

                                                                                                                Dined on 30 April 2022

                                                                                                                overall2food3service2ambience4

                                                                                                                Not pleased with our visit will not be returning

                                                                                                              19. o

                                                                                                                ozzy

                                                                                                                San Diego

                                                                                                                1 review

                                                                                                                2.0

                                                                                                                1 review

                                                                                                                Dined on 30 April 2022

                                                                                                                overall2food3service1ambience1

                                                                                                                We originally made our reservation for 10AM; we changed to 1030- and thankfully because when we arrived at 1030, the restaurant was closed ... finally someone stepped at at 1045 to say they didn't open until 11. At 11, they let us in to one of the filthiest establishments I have ever been in. It was evident our server was hungover....their coffee machine was down..the food was really good but the entire joint was filthy. If you come, come at night so you won't see the grime

                                                                                                              20. OT

                                                                                                                OpenTable Diner

                                                                                                                San Diego

                                                                                                                1 review

                                                                                                                4.0

                                                                                                                1 review

                                                                                                                Dined on 30 April 2022

                                                                                                                overall4food4service4ambience4

                                                                                                                Great desserts

                                                                                                              21. PB

                                                                                                                PattiB

                                                                                                                San Francisco

                                                                                                                1 review

                                                                                                                2.0

                                                                                                                1 review

                                                                                                                Dined on 30 April 2022

                                                                                                                overall2food3service3ambience3

                                                                                                                Terrible! Service was no good at all. Food was only average. Too loud to even have a conversation with someone across the table. Will not be going back.

                                                                                                              22. OT

                                                                                                                OpenTable Diner

                                                                                                                San Diego

                                                                                                                1 review

                                                                                                                5.0

                                                                                                                1 review

                                                                                                                Dined on 29 April 2022

                                                                                                                overall5food5service5ambience5

                                                                                                                First time and it was great. Our waiter was awesome and very attentive. Just disappointed that there was no store but our waiter made it up for us and gave us each a duck. Already making plans to go back and experience the outdoor part of the restaurant.

                                                                                                              23. OT

                                                                                                                OpenTable Diner

                                                                                                                Los Angeles

                                                                                                                2 reviews

                                                                                                                4.0

                                                                                                                2 reviews

                                                                                                                Dined on 29 April 2022

                                                                                                                overall4food3service3ambience4

                                                                                                                The overall experience was ok. Upon approval we stood at the host stand for over 5 mins before we eventually sat ourselves. It took another 15 mins for our sever to come and greet us and then we when the food came I was underwhelmed although it was tasty. In all it was a good experience but I’m not entirely sure I will be back!

                                                                                                              24. AH

                                                                                                                AprilH

                                                                                                                1 review

                                                                                                                2.0

                                                                                                                1 review

                                                                                                                Dined on 27 April 2022

                                                                                                                overall2food2service2ambience1

                                                                                                                I had high hopes for this place. So much potential Under remodel. 25% was functional. Food overpriced. Server was blah. Knowing she was going to get 20% (mandatory) tip regardless of quality of service. I won't go back and would not recommend to a friend.

                                                                                                              25. RR

                                                                                                                RosieR

                                                                                                                1 review

                                                                                                                1.0

                                                                                                                1 review

                                                                                                                Dined on 26 April 2022

                                                                                                                overall1food1service1ambience1

                                                                                                                Requested a song for my daughters birthday, waitress had agreed but nothing was played when her shake came to the table. I was told only the gorila 100$ dessert could have a song request which I was not aware of eve though I purchased 5 shakes which was equivalent. I payed over 350$ for crappy food, service, and overpriced items only to leave disappointed

                                                                                                              26. OT

                                                                                                                OpenTable Diner

                                                                                                                Los Angeles

                                                                                                                1 review

                                                                                                                4.0

                                                                                                                1 review

                                                                                                                Dined on 24 April 2022

                                                                                                                overall4food4service4ambience3

                                                                                                                Everything was great just the place was under some sort of remod No candy store. Non alcoholic drinks were pricey compared to alcoholic ones. Good to go for splurge for special occasion.

                                                                                                              27. OT

                                                                                                                OpenTable Diner

                                                                                                                Kansas City

                                                                                                                6 reviews

                                                                                                                5.0

                                                                                                                6 reviews

                                                                                                                Dined on 24 April 2022

                                                                                                                overall5food5service5ambience5

                                                                                                                We were in town for a work function, decided to stop in. Completely worth it!

                                                                                                              28. OT

                                                                                                                OpenTable Diner

                                                                                                                Hawaii

                                                                                                                1 review

                                                                                                                vip
                                                                                                                1.0

                                                                                                                1 review

                                                                                                                Dined on 24 April 2022

                                                                                                                overall1food1service1ambience1

                                                                                                                Service was the worst food was inedible I mean for the price you pay this should be a way better experience

                                                                                                              29. LE

                                                                                                                LEXI

                                                                                                                1 review

                                                                                                                1.0

                                                                                                                1 review

                                                                                                                Dined on 24 April 2022

                                                                                                                overall1food2service3ambience3

                                                                                                                The restrooms were extremely dirty. I had a reservation for 8:00 PM and we got seated 15 minutes after. The prices were ridiculously expensive.

                                                                                                              30. OT

                                                                                                                OpenTable Diner

                                                                                                                Seattle

                                                                                                                1 review

                                                                                                                3.0

                                                                                                                1 review

                                                                                                                Dined on 24 April 2022

                                                                                                                overall3food1service3ambience5

                                                                                                                The huge drinks were really good but the food (I got the steak sandwich) tasted like nothing.

                                                                                                              31. M

                                                                                                                Monica

                                                                                                                1 review

                                                                                                                3.0

                                                                                                                1 review

                                                                                                                Dined on 23 April 2022

                                                                                                                overall3food3service3ambience3

                                                                                                                The food is over priced. The burgers were disgusting. More like defrosted hockey pucks. The only thing good we’re the shakes.

                                                                                                              32. OT

                                                                                                                OpenTable Diner

                                                                                                                San Diego

                                                                                                                2 reviews

                                                                                                                vip
                                                                                                                3.0

                                                                                                                2 reviews

                                                                                                                Dined on 23 April 2022

                                                                                                                overall3food2service5ambience5

                                                                                                                Service was excellent food was mediocre ambience is great

                                                                                                              33. UT

                                                                                                                UnhappyTourist

                                                                                                                1 review

                                                                                                                1.0

                                                                                                                1 review

                                                                                                                Dined on 23 April 2022

                                                                                                                overall1food4service3ambience4

                                                                                                                My kids were excited to see the restaurant because of the great reviews. Especially the candy store, but when we arrived. We found out they had removed that section and was renovating it for another restaurant. This was not mentioned on the website. If the closure was on the website. We would not have gone to the restaurant. More transparency about what’s going on would’ve been appreciated.

                                                                                                              34. OT

                                                                                                                OpenTable Diner

                                                                                                                Los Angeles

                                                                                                                11 reviews

                                                                                                                vip
                                                                                                                5.0

                                                                                                                11 reviews

                                                                                                                Dined on 23 April 2022

                                                                                                                overall5food5service4ambience5

                                                                                                                It was good energy and portion was good

                                                                                                              35. n

                                                                                                                nobackstagepass

                                                                                                                Los Angeles

                                                                                                                1 review

                                                                                                                2.0

                                                                                                                1 review

                                                                                                                Dined on 23 April 2022

                                                                                                                overall2food2service4ambience1

                                                                                                                We reserved a table for 10 for my daughter's 13th birthday. When we arrived, there were 8 of us but they refused to seat us until the other 2 people were there. So we waited outside. Instead of 2 others, one of the parents joined giving us a total of 11. This seemed to frustrate the 2 hostesses. She rolled her eyes and said," one more person is fine, but don't invite anyone else because we won't allow them to be seated". This was quite embarrassing to my daughter and her friends and downright rude. Then, when they sat us, the table had chairs for 13 people. so, I'm not sure what the problem was with the hostess. They sat our group right in front of the DJ which was fine until we found out that they booked a sorority party in the open hallway that divides the restaurant from Wild N Out. I work in the music business and promote concerts for a living so this isn't a "Karen" complaint, but we had the restaurant DJ music on one side and then 101dB of completely different music coming from the party in the hallway. There were no walls to separate. When I say we could not talk to one another, we REALLY could not talk to one another! Then, we ordered the chocolate fondu along with everyone's dinners and the girls started yelping and jumped back. I went to see what was going on and there was a long bug crawling through the plate of food. Not sure what the bug was but it was easily 1"-1.5" long and not on the fondu list. The food came out and it was decent. Keep in mind that the table has ordered everything from the $150 lobster Mac & cheese to $40 non alcoholic drinks for the teens. This wasn't a budget party/ dinner. At those prices though, there are expectations. The positive was the service. Our server was great. So, on top of the automatically added gratuity, I still added another 20%. The mammoth King Kong Sundae for my daughter's bday was what saved the whole event in the end. They stopped the party DJ to bring it out to her so there was that.

                                                                                                              36. OT

                                                                                                                OpenTable Diner

                                                                                                                Washington DC

                                                                                                                1 review

                                                                                                                2.0

                                                                                                                1 review

                                                                                                                Dined on 23 April 2022

                                                                                                                overall2food3service1ambience3

                                                                                                                I was disappointed by the 25 minutes it took upon being seated before a waiter acknowledged us.

                                                                                                              37. P

                                                                                                                Pely

                                                                                                                San Diego

                                                                                                                10 reviews

                                                                                                                vip
                                                                                                                1.0

                                                                                                                10 reviews

                                                                                                                Dined on 22 April 2022

                                                                                                                overall1food2service4ambience3

                                                                                                                The service was good, but the drinks are undrinkable terrible flavor we tried two different , watermelon martini taste like mouthwash, and caramel macchiato martini and also terrible taste. Expensive for the quality of food it’s just good for Instagram photos .

                                                                                                              38. KA

                                                                                                                KuuA

                                                                                                                1 review

                                                                                                                3.0

                                                                                                                1 review

                                                                                                                Dined on 21 April 2022

                                                                                                                overall3food3service3ambience3

                                                                                                                Be aware of the 25% gratuity charged on your bill

                                                                                                              39. JH

                                                                                                                JasmineH

                                                                                                                New York Area

                                                                                                                1 review

                                                                                                                4.0

                                                                                                                1 review

                                                                                                                Dined on 21 April 2022

                                                                                                                overall4food4service4ambience4

                                                                                                                Visiting San Diego

                                                                                                              40. OT

                                                                                                                OpenTable Diner

                                                                                                                San Diego

                                                                                                                1 review

                                                                                                                5.0

                                                                                                                1 review

                                                                                                                Dined on 19 April 2022

                                                                                                                overall5food5service5ambience5

                                                                                                                Amazing and great staff! Really good place and fabulous environment!!

                                                                                                              Safety precautions

                                                                                                              • Cleaning & sanitising

                                                                                                                • Surfaces sanitised between seatings
                                                                                                                • Digital, disposable or sanitised menu provided
                                                                                                                • Common areas deep-cleaned daily
                                                                                                                • Sanitiser or wipes provided for customers
                                                                                                              • Physical distancing

                                                                                                                • Limited number of seated diners
                                                                                                                • Distancing maintained in common areas
                                                                                                                • Extra space between tables
                                                                                                              • Protective equipment

                                                                                                                • Waiting staff wear masks
                                                                                                                • Diners must wear masks unless eating or drinking
                                                                                                              • Screening

                                                                                                                • Sick staff prohibited in the workplace
                                                                                                                • Staff temperature check required

                                                                                                              FAQs

                                                                                                              Sugar Factory American Brasserie - Theatre Box does offer delivery in partnership with Uber Eats. Sugar Factory American Brasserie - Theatre Box also offers takeout which you can order by calling the restaurant at (619) 814-2225.

                                                                                                              Sugar Factory American Brasserie - Theatre Box is rated 3.3 stars by 2268 OpenTable diners.

                                                                                                              Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

                                                                                                              Make a reservation

                                                                                                              2 people

                                                                                                              May 2022
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                                                                                                              7:00 pm


                                                                                                              Booked 27 times today

                                                                                                              Order delivery or takeout

                                                                                                              Takeout from OpenTableNew

                                                                                                              This restaurant is currently not taking orders. Check back soon.

                                                                                                              View takeout menu

                                                                                                              Delivery

                                                                                                              • Logo image for Uber Eats
                                                                                                              Google Map for Sugar Factory American Brasserie - Theatre Box

                                                                                                              701 Fifth Ave. San Diego, CA 92101

                                                                                                              Additional information

                                                                                                              • Area

                                                                                                                Downtown / Gaslamp

                                                                                                              • Hours of Operation

                                                                                                                Lunch
                                                                                                                Daily 12:00 pm–4:45 pm
                                                                                                                Dinner
                                                                                                                Mon–Thu, Sun 5:00 pm–10:00 pm
                                                                                                                Fri, Sat 5:00 pm–11:00 pm

                                                                                                              • Cuisines

                                                                                                                American

                                                                                                              • Dining style

                                                                                                                Casual Dining

                                                                                                              • Dress Code

                                                                                                                Business Casual

                                                                                                              • Parking Details

                                                                                                                Street Parking

                                                                                                              • Payment Options

                                                                                                                AMEX, Discover, MasterCard, Visa

                                                                                                              • Additional

                                                                                                                Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeaway, Wheelchair Access, Wine

                                                                                                              • Phone number

                                                                                                                (619) 814-2225

                                                                                                              • Private party facilities

                                                                                                                Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.

                                                                                                              • Private party contact

                                                                                                                our Events Department: (877) 915-3903

                                                                                                              Copyright © 2022 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved.
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