Steak House SHUNSAI in season - The Kiroro a Tribute Portfolio Hotel Hokkaido

3.5
44 reviews
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¥5,001 to ¥10,000
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Steakhouse
Top tags:
  • Casual
  • Child Friendly
  • Quiet Conversation
Shunsai, a steakhouse where the ingredients are carefully selected and char-grilled. With a variety of beef, seafood and seasonal vegetables, you can choose your preference of meat part, portion, sauce and side dish.
What 44 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.5based on recent ratings
3.4
Food
3.6
Service
3.5
Ambience
3.3
Value
Noise · Moderate
81% of people would recommend it to a friend
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OT
1 review
Dined on 9 March 2019
Overall 1Food 3Service 1Ambience 2

お肉は美味しかったけど、スタッフが最悪。

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TT
1 review
Dined on 5 March 2019
Overall 4Food 4Service 5Ambience 4

Thé farm beef steak is very recommended. You must try

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VM
1 review
Dined on 20 February 2019
Overall 2Food 1Service 3Ambience 3

We both asked for medium rare and one came as medium and mine well done. Heard so much about Japanese beef but the quality is just average. At a resort I fully expect the price to be expensive but if the quality is good then I do not mind. Unfortunately it is very average.

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s
1 review
Dined on 14 February 2019
Overall 5Food 5Service 5Ambience 5

Service as always stunning
Steaks were super tasty

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CK
2 reviews
Dined on 11 February 2019
Overall 3Food 3Service 2Ambience 2

Food was decent and the ambiance was not that all great. As for the food it wasn’t really medium steak some parts were medium rare. For service we would have to call to be serviced. So overall it was just okay.

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LL
1 review
Dined on 5 February 2019
Overall 5Food 5Service 4Ambience 4

Great food, just that I ordered an extra salad with my set dinner and not very good to have my extra salad with appetitser and soup all arrived at the same time. Apart from that, food was delicious and restaurant is reasonably quiet.

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OT
3 reviews
Dined on 4 February 2019
Overall 4Food 4Service 4Ambience 4

Good food but very pricely!

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AC
1 review
Dined on 28 January 2019
Overall 5Food 5Service 5Ambience 4

Great beef quality and good variety of wine/beer. Will come back again!

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SH
2 reviews
Dined on 22 January 2019
Overall 5Food 5Service 5Ambience 5

Been to Kiroro so many times, Shunsai’s food quality could be the best among all

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OT
1 review
Dined on 16 January 2019
Overall 5Food 4Service 4Ambience 4

I went there with my brother and my mom. We had such a happiness time.

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k
1 review
Dined on 3 January 2019
Overall 3Food 2Service 4Ambience 3

ステーキの下処理が手が抜けていて肉の筋が残っている。噛みきれないので筋の部分を吐き出した。ワイン提供を始めサービスは良かった。

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A
7 reviews
Dined on 3 January 2019
Overall 3Food 3Service 3Ambience 3

毎年正月に行っていますが、行く度にサービスがこなれてきて良くなっています。料理も待たせることがなくなり、全体でぐっと良い店になりました。本来の料理の良さを楽しめるようになりました。

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OT
1 review
Dined on 31 December 2018
Overall 2Food 1Service 3Ambience 3

肉が硬く、脂身も多い。

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t
1 review
Dined on 27 December 2018
Overall 3Food 3Service 4Ambience 3

普通に食事できてよかったです。
がもう少しモルトのバリエーションがあるととても嬉しいと思いました。
宜しくお願い致します。

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OT
1 review
Dined on 22 December 2018
Overall 4Food 4Service 4Ambience 4

Good food and wine

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E
1 review
Dined on 11 December 2018
Overall 3Food 3Service 4Ambience 3

I would hope for more beef selections but what they offer now are good quality steak for the price nonetheless. It is more of a causal dining than a formal steakhouse.

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y
1 review
Dined on 26 March 2018
Overall 3Food 3Service 3Ambience 3

昨年とメニューが変わり残念だった。
単品利用したのですが、サラダは品切れ、ワインも数本しかなく、楽しみにしてたので少しがっかりしました。

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OT
1 review
Dined on 24 March 2018
Overall 3Food 4Service 3Ambience 3

総じて美味しいのだがグラスワイン1500円で頼んだワインが(プラチナメンバー割りでも1300円)、市販価格1000円の程度なのはちょっと残念。バランスが悪いと思う。あと火によって肉の焼き方にムラがあるように感じた。

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t
1 review
Dined on 27 February 2018
Overall 3Food 2Service 3Ambience 3

お値段の割にお肉の質もイマイチ。ソースの味が薄すぎて意味がないし、ソースの量も少な過ぎる。
レアとミディアムを頼んだが、どちらもレアで焼き加減に大差なかった。
スープも美味しくない。

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G
1 review
Dined on 26 February 2018
Overall 2Food 2Service 4Ambience 2

Was looking forward to a good steak, but it was pretty average. For the price paid, I would have expected higher quality. Will not return.

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OT
6 reviews
Dined on 24 February 2018
Overall 1Food 1Service 1Ambience 2

Expensive but mediocre overcooked steak. Server did not ask us for set meal options and assumed for us. Terrible experience all around. Buffet is better than Shunsai.

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OT
1 review
Dined on 20 February 2018
Overall 4Food 4Service 4Ambience 5

It is the best place to eat at Tribute hotel

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y
1 review
Dined on 19 February 2018
Overall 1Food 2Service 1Ambience 2

キロロリゾートは夕食の選択肢が少なく前日にビュッフェを利用したので、数店舗のレストランからまともそうなレビューのこちらをチョイス。コースを注文。横で中国人の8名くらいが騒いでおり、子供が走り回ったり叫んだりしているが、店員も中国語で一緒に談笑しており、他の客を気遣う素振りもない。前菜が運ばれ、食べ終わるとすぐに「下げていいですか」と聞かれるが、答える前にすでに手は食器へ伸ばされている状況。間髪なく「ステーキは今持ってきていいですか」と片言の日本語で男性スタッフから聞かれ、「はい」と答えてから10分ほど来ず。到着したステーキは生ぬるく、油が出てしまい、全く美味しくない。肉自体も塩・胡椒の下味を付けてないのか、テーブルで自分で足してようやく一般的なステーキの味に。ソースも申し訳程度にかかっているだけで、最後、肉が残ってソースが足りない状態に。もちろん、食べ終わるとほぼ同時に「下げてもいいですか」と早々に皿を下げられる。デザートを持ってきたが、フォークもナイフも全部片付けられているので見るだけの状態。見かねて、「これは手で食べるものですか」と嫌味を含めて言ってみたが「あ」と言っただけで、フォーク・スプーンセットを持ってきただけ。デザートにはバニラアイスがあり、持ってくるまでの間、溶けているのは気にもしない。会計もテーブル会計かレジかと聞いたら「こちらのレジでお願いします」と言うだけで場所を示さないし、説明しない。他のテーブルにはデザートが運ばれてから少しすると会計伝票(黒のホルダー)が運ばれていたが、当テーブルにはないので、そのまま支度をしてレジに向かうと「伝票は」と聞かれる始末。「ないけど」と言うと、別の店員が慌てたように持ってきたが、振り向けばレジの位置なのにこちらに手渡してきて、まるで『これを持って行け』と言わんばかりの顔つき。出し忘れたのであれば普通はレジまで持って行くか、すみません、こちらをお持ちくださいくらいは言うのでは。味は普通だが値段の価値はない。サービスは全くないどころか嫌がらせをされているレベル。日本人の感覚で利用すると落差にガッカリします。いろいろなレビューを見て、まだマシな店舗がコレなので、他はもっとダメでしょうね。幻想的な雪景色のみが利点です。

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P
54 reviews
Dined on 13 February 2018
Overall 3Food 3Service 4Ambience 2

One of the restaurant of the Kiroro Tribute hotel.

Watch out you need to get outside of the hotel 2nd floor to get into the restaurant. So be week covered in winter time.

The young guy who served us was very nice, and speak very well English.

Food was good not exceptional but the marinated salmon was sold out.

Better than the Italian restaurant of the same hotel

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N
1 review
Dined on 13 February 2018
Overall 4Food 4Service 3Ambience 4

Overall wonderful dining experience - thank you very much. Took longer to be served than expected. Senior staff (?) can be more smiley....

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OT
1 review
Dined on 12 February 2018
Overall 5Food 5Service 5Ambience 5

満足しました。
ワインのデキャンタは欲しかったかな。

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1
1 review
Dined on 11 February 2018
Overall 1Food 2Service 1Ambience 1

最悪。
高すぎ。
「リゾート価格」の範疇を大きく超えてる。
最早ボッタクリ。
料理も接客も全く価格に見合っていない。
キロロで行くべきではない店ランキング堂々ダントツブッチギリ1位

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OT
1 review
Dined on 8 February 2018
Overall 1Food 3Service 1Ambience 3

お肉につける岩塩やマスタードを、ほとんど食べ終えた頃に持って来るくらいサービス悪し。もう2度と行かないでしょう。

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KK
8 reviews
Dined on 3 February 2018
Overall 4Food 4Service 4Ambience 4

家族3人(夫婦・中学生男子)と食事。周りは全部外国人ファミリーでした。
子供の体調が悪く、2人分しか頼めないと伝えても快く了承していただき、うれしかったです。次回キロロに宿泊する際も絶対に食事に行きます!

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OT
2 reviews
Dined on 3 February 2018
Overall 4Food 4Service 4Ambience 5

ちょっとお高いことを想定して行ったのですが、コースで食べればキロロ内の他のお店と同じで満足したお料理が頂けました。お肉も300gとボリューム満点。

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OT
1 review
Dined on 28 January 2018
Overall 2Food 2Service 4Ambience 2

We ordered the Tomahawk steak medium and it came to the table clearly raw inside. They fixed it, but it was mostly without flavor as were the potato purée and mushrooms sides, which were also cold by the time the steak came back.
Absolutely not worth the prices.
Service was great though.

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LC
3 reviews
Dined on 25 January 2018
Overall 1Food 2Service 1Ambience 1

They have no idea how to serve. The meal is very expensive so you would expect if you order a starter and a main course .... the waiter would know where to place your food when it is served. The habitual who’s meal is this is embarrassing to watch. The wait staff missed serving one of our group completely and could not understand when we asked where his food was. Completely pathetic. To clarify I spent 5 years at wait staff so I find it completely rude when paying $50 usd plus a plate that the waiter can’t make a simple numbering system around the table so everyone is served with respect. The quality of the meat is mediocre as well.

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OT
5 reviews
Dined on 23 January 2018
Overall 4Food 4Service 3Ambience 3

Food was good and cooked as requested, menu somewhat limited and service was attentive enough. And decor was just so so

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s
1 review
Dined on 21 January 2018
Overall 4Food 4Service 2Ambience 3

Make sure the waiter/waitress repeat your order as they tend to miss. Not just one dish, but two. Maybe I’m just unlucky.

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a
4 reviews
Dined on 12 January 2018
Overall 2Food 1Service 2Ambience 2

コース料理にしちゃったけどあまり美味しいお肉ではなく量だけだった。デザートはお断りした。
がつかり。

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OT
2 reviews
Dined on 10 January 2018
Overall 2Food 2Service 3Ambience 1

Outrageously expensive. The set menu which cost less is sold out at 1830PM and we have to order A La Carte. We ordered two steaks and they don't come with any side dishes so we have to order rice and bread which is 500YEN EACH! The rice is with good portion and it's fine but there is only a small piece of bread and it's 500YEN! And it looks just like a bread which they can take from next door buffet. The steak is too salty and greasy, especially the sirloin. will definately not recommend.

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H
3 reviews
Dined on 7 January 2018
Overall 3Food 3Service 4Ambience 4

The steak is just so so versus much cheaper restaurant in Sapporo.

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t
1 review
Dined on 6 January 2018
Overall 2Food 2Service 3Ambience 3

子供用のセットがなかったので、注文が難しかったです。
ハンバーグを注文しましたが、付け合わせが全くありませんでした。
他の料理も付け合わせの野菜がもう少しあったらなと思います。
昨年は、付け合わせの蒸しジャガイモが美味しかっただけに残念です。

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t
2 reviews
Dined on 6 January 2018
Overall 2Food 1Service 2Ambience 2

クオリティーともかくとして、思ったより大きなお肉でした。ただし、かなりしょっぱいです。塩控えめとお願いすることをおすすめします。

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AL
2 reviews
Dined on 26 December 2017
Overall 3Food 3Service 1Ambience 1

白老和牛のテンダーロインを食べてみました。
前回は、品切れで、次回は事前に問い合わせて欲しいと言われ、そのようにしました。
柔らかくてとても味わいのあるお肉を堪能しました。
クリスマスだったので、店内は外国人で騒然としていましたが、また行きたいお店です。

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