Sloppy Crab Restaurant

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1. P

   Prettybaby

   1 review

   1.0

   1 review

   Dined 2 days ago

   overall1food4service2ambience2

   Let’s start with we made 4pm on Sunday reservations, only to be told when we arrived we couldn’t order or have any food for 45 minutes as they were “changing over from Brunch to Dinner”. They served cocktails out of dollar tree clear plastic glasses. Then when we did order the waiter came back in 15 minutes to say that I couldn’t have what ordered as they were “…out of CRAB…”! Dinner service had just begun, Crab isn’t even on the Brunch menu, and you’re out of CRAB!? The manager was curt and unapologetic and worse yet, they charged 20% gratuity on each individual bill of each of the four of us! Oh, and the music was so loud my party just stopped trying to converse and sang…..aloud. I will NEVER go there again!

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2. OT

   OpenTable Diner

   Detroit

   4 reviews

   2.0

   4 reviews

   Dined 3 days ago

   overall2food3service1ambience3

   A friends birthday. The service was slow, our waitress appeared to not know how to manage a large party and she dropped the ball on placing our dinner orders. Waited almost 2 hours to receive a main course. The food was just alright but high prices. Too much cheese in the macaroni like more cheese than noodle.

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3. OT

   OpenTable Diner

   Wexford

   1 review

   1.0

   1 review

   Dined 7 days ago

   overall1food3service1ambience1

   Decent food but poor service, poor ambiance, and poor bar service. One person in our party did not get his meal at the same time as everyone else. Everyone else else was done eating before his meal came. They did nothing to comp us for the poor service.

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4. KM

   KellyM

   Grand Rapids

   1 review

   3.0

   1 review

   Dined on 11 May 2022

   overall3food3service5ambience2

   The service was great, attentive and prompt. Some of our food was cold and the rest was ok.

   Report
5. RN

   RickN

   1 review

   1.0

   1 review

   Dined on 10 May 2022

   overall1food1service1ambience1

   It was closed. Very embarrassing to have a customer show up to a closed restaurant when I had a confirmation from opentable.

   Report
6. VM

   VictoriaM

   1 review

   1.0

   1 review

   Dined on 9 May 2022

   overall1food1service1ambience1

   Reservations were canceled 20 minutes before I was supposed to arrive.

   Report
7. TG

   TawanaG

   1 review

   2.0

   1 review

   Dined on 8 May 2022

   overall2food2service1ambience4

   I made reservations for Mother’s Day/ Birthday For brunch not knowing it would be buffet style. I had eaten here several times and always enjoyed myself. This particular was a different experience. The waitress never gave water we had to ask for that and condiments. Never asked if you e wanted drinks he’ll she only came took money n left. I had my family either h me and was very disappointed. The food was mediocre beside omelette the fruit was gone, i hope this isn’t a regular tradition…

   Report
8. HT

   HeatherT

   Detroit

   1 review

   5.0

   1 review

   Dined on 19 April 2022

   overall5food5service5ambience4

   The FOOOD!! Delish! Kudos to the Chef! The services was great, very attentive. I will definitely be back.

   Report
9. AM

   AmyM

   Detroit

   11 reviews

   vip
   5.0

   11 reviews

   Dined on 17 April 2022

   overall5food5service5ambience5

   We had an excellent Easter dinner with family. The team that took care of us was first class. The food exceptional.

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10. OT

    OpenTable Diner

    Detroit

    4 reviews

    5.0

    4 reviews

    Dined on 10 April 2022

    overall5food5service3ambience3

    Our food was excellent. Like we ordered food to go! Wait was long but not bad considering the crowd and that no wait staff showed up to work. Definitely going back soon!

    Report
11. SJ

    SakiiJ

    1 review

    1.0

    1 review

    Dined on 10 April 2022

    overall1food1service1ambience1

    Our reservations were for 10 PM, we waited 30 minutes for someone to come greet us at the table another 30 minutes for our drinks, another hour for food. Another 25 to pay our tab. Not to mention our waiter didn’t tell us they were out of shrimp or food period. The manager took forever to come. The least she could of did was discount our drinks, instead she bought one person at our table a shot. I will not go back there. The staff walked around like zombies or stood around while guess was trying to get their attention

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12. OT

    OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on 7 April 2022

    overall1food1service2ambience1

    Food was terrible. We ordered fried lobster tails ($60 each plate) and it was so salty that it couldn’t be eaten. And this is coming from a person that likes salty foods. Everyone at the table left without eating. Our bill for 4 people was $354 which is included the mandatory 18% they add to each bill for tips. I was ok with that because the server was nice. It’s not her fault the food was bad. REALLY BAD. Also the ambience was bad as well. The TVs were so blurry you couldn’t see what was playing. And the tables and menus were filthy. Avoid this place and thank me later.

    Report
13. FM

    FoodieMD

    Detroit

    11 reviews

    vip
    3.0

    11 reviews

    Dined on 3 April 2022

    overall3food4service2ambience1

    Too noisy!! Food not commensurate to price

    Report
14. OT

    OpenTable Diner

    Detroit

    2 reviews

    vip
    1.0

    2 reviews

    Dined on 3 April 2022

    overall1food2service3ambience5

    They charged me $25 for two Corona beers. The steak was applebees quality at best. The lobster was good but this place is wayyy to over priced for the quality of food. The staff was friendly, the mood of the resturant was great but the price doesnt fit. The owner really needs to sit down and reevaluate these price points because they cannot be sustainable. I mean you can eat at ruths chris for what they charge but the food a portions dont match up.

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15. OT

    OpenTable Diner

    Detroit

    2 reviews

    1.0

    2 reviews

    Dined on 3 April 2022

    overall1food3service1ambience2

    Terrible service. Took 30min before we even got a drink and 45min for app. We wanted to leave after our appetizer and they gave us a hard time telling us several times our food was on its way and an hr later no food! Place is trash to say the least. Has a lot of potential but clearly needs a new owner or management that has some sort of experience in the restaurant and hospitality industry.

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16. OT

    OpenTable Diner

    Chicago

    3 reviews

    vip
    5.0

    3 reviews

    Dined on 1 April 2022

    overall5food5service5ambience5

    Nissan was a great server. Food was great!

    Report
17. OT

    OpenTable Diner

    Detroit

    3 reviews

    3.0

    3 reviews

    Dined on 27 March 2022

    overall3food3service2ambience3

    It was okay..

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18. OT

    OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on 27 March 2022

    overall1food3service1ambience2

    We made reservations in advance but there was no appropriate seating available when we arrived, so we had to sit at the bar. Once we sat down, the waiter rushed us to order within 5 minutes within seating in order to out our order in. The waiter told us our food would be out within 15/20 mins because they were done serving the regular menu. We waited for over an hour for our food. We had to ask for a manager to request an update because our waiter never came back to the bar to check on us or give us any updates. The manager lacked empathy and said she noticed that we were waiting for awhile, but never approached us to ensure that our meal was still coming. Their were multiple people that came in after us who received their food before us. In the end, one of our dinner mates were pregnant and starving so she just left out because of the wait. They only gave us 15% off and still attempted to keep the food on the receipt for the person that left, so we had to speak to the manager again. After they gave us our receipt.. the waiter disappeared again so we left the money on the counter and left. NEVER AGAIN!!

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19. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on 19 March 2022

    overall5food5service5ambience5

    Birthday dinner was excellent…Excellent service, ambiance…everything was great…The food was delicious 😍

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20. D

    Datenight

    Detroit

    26 reviews

    vip
    1.0

    26 reviews

    Dined on 13 March 2022

    overall1food1service1ambience1

    The service was horrendous. Our server did not know the menu at all, as if they said here’s an apron and take that table over there. The food was cold and awful. The waffles were in a bussing container in the kitchen. That’s disturbing! The music was extremely loud and rude profanity with the music too. The prices were okay for cheese and eggs $6.00 and I didn’t even get cheese and it was still the same price. They couldn’t make any other kind of eggs. They started brunch due to the kitchen being closed until 2pm. We originally had a reservation at 11am so we wouldn’t have been able to eat until 2pm. The Buffet was $50 and there was only seven items on the Buffet and it had to be done in 45 minutes which was on the menu. They automatically charge 20% for gratuity which is fine however please provide excellent customer service for that. I will never give them a dime of my money ever again. Also they have another restaurant which is named sloppy chops which is excellent. We thought we were going to get the same experience from the lovely young lady from Sloppy Chops that we did at Sloppy Crab. I would never return there even for a complementary entree!

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21. CF

    CynthiaF

    Detroit

    17 reviews

    vip
    4.0

    17 reviews

    Dined on 10 March 2022

    overall4food4service5ambience4

    We were pleasantly pleased with Sloppy Crab. Not sure of what to expect, was happy with food. Everything we tried was tasty. Our waiter was very personable, he made for a good experience. I would recommend for anyone who is “unsure”, give Sloppy Crab a try!

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22. OT

    OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on 6 March 2022

    overall1food2service4ambience2

    Will never return. I don’t know if it was a restaurant, bar or club. There were girls dancing in the middle of the aisles. The music got louder and louder. The drinks were horrible. I ordered one of their signature drinks and it tasted like sprite. It was not at all worth the $100 I spent for myself. The food was okay, nothing spectacular. It’s not a place I would recommend.

    Report
23. YA

    YevoniaA

    San Francisco

    1 review

    4.0

    1 review

    Dined on 6 March 2022

    overall4food4service1ambience4

    food was delicious but the wait on food was terrible. we sat for over an hour before our food arrived, and some of the food was not hot.

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24. TK

    TheodoraK

    Detroit

    1 review

    4.0

    1 review

    Dined on 5 March 2022

    overall4food5service4ambience3

    Get food and good service. I highly recommend this place.

    Report
25. LF

    LindseyF

    Cincinnati

    1 review

    2.0

    1 review

    Dined on 5 March 2022

    overall2food4service2ambience1

    It was too loud in here to even hold a decent conversation

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26. OT

    OpenTable Diner

    Detroit

    1 review

    3.0

    1 review

    Dined on 4 March 2022

    overall3food5service2ambience4

    The wait to get service was 55min but the food was amazing I will try again because I went on Valentine’s Day so I want to give it a try on a regular day

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27. OT

    OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on 26 February 2022

    overall1food1service1ambience1

    The manager was rude!!!

    Report
28. LR

    LaRuth

    Detroit

    1 review

    5.0

    1 review

    Dined on 26 February 2022

    overall5food5service5ambience3

    The food was really good and the wait staff was very friendly

    Report
29. OT

    OpenTable Diner

    Detroit

    1 review

    2.0

    1 review

    Dined on 20 February 2022

    overall2food2service2ambience1

    Food was cold, service wasn’t good and i

    Report
30. T

    Tempestt

    Los Angeles

    1 review

    vip
    1.0

    1 review

    Dined on 20 February 2022

    overall1food1service1ambience1

    They made us wait for 30min before we could order a drink and food. We left because no one acknowledged us and we were sitting at the bar!

    Report
31. A

    Abby

    Detroit

    4 reviews

    2.0

    4 reviews

    Dined on 20 February 2022

    overall2food2service5ambience4

    Food was cold when served to us. There was hair in the food. And we were over charged

    Report
32. AS

    AprilS

    1 review

    1.0

    1 review

    Dined on 15 February 2022

    overall1food1service3ambience1

    Food was way over priced and you didn’t get much food. Seafood boil is $125 and it was extremely small and dry. Would not recommend nor will be back.

    Report
33. j

    jarredc

    Detroit

    10 reviews

    vip
    1.0

    10 reviews

    Dined on 14 February 2022

    overall1food1service1ambience1

    It was my wife’s birthday and Valentine’s Day. My reservations were at 06:30pm. When I arrived I did not receive water until 45 minutes later. I ordered food and drinks. The drinks took another 30 minutes. By 8:00pm I asked about our food order and they had not even put our order into the kitchen. I immediately asked for my bill. They added 20% gratuity to the bill. I told them I was not paying that and asked to speak to manager. Before that they brought the bouncer to the back room I guess for intimidation; which did not work. The manager only took 10% off the bill so I paid it and left and went to Views Bar and Grill on Grandriver and spent my wife’s birthday there. It was packed and I still received my food and drinks within a reasonable time. I called to complain three days in a row and was told one of the owners would call me back. I was trying to give them time to redeem themselves with at least an apology after giving my information before I left this review but they never did. I was looking for anything free because my party of 4 spend over $400 at the other restaurant with no problem. I have never had any issues at Sloppy Chops; I even had them cater my wedding last year but I will never support or step foot into Sloppy Crab again. Terrible experience

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34. OT

    OpenTable Diner

    Toledo

    1 review

    3.0

    1 review

    Dined on 13 February 2022

    overall3food5service2ambience4

    It was only 3 servers and it was Valentine’s Day weekend so we understood but the wait was 2hrs for all food including appetizers. When we were served everything before hand went out the door ,food was amazing the plating was cute and the vibe was cultural I loved it!

    Report
35. N

    Nays

    Detroit

    2 reviews

    3.0

    2 reviews

    Dined on 12 February 2022

    overall3food5service2ambience2

    The food at sloppy crabs was amazing the service however was terrible. I understand that due to the pandemic everyone is short staffed but our waitress was very unprofessional and left without checking on us multiple times. In the future I would only get a carry out.

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36. N

    Nicole

    Detroit

    1 review

    1.0

    1 review

    Dined on 12 February 2022

    overall1food1service1ambience1

    First off let me start off by saying the service was horrible! The waitress and owner were very rude! You got the cooks in the back playing around instead of cooking. On top of that we had been waiting for literally 3 hours just for them to bring out half of our dinners! After waiting another 2 hours still no food came out! The owner told one of my guest that they don’t have no more lobster tails. When clearly you can see right through the back near the bathroom that there were to big buckets of lobster tails back there!! I literally just had lamb chops and mashed potatoes! She never brung out my asparagus or my salad. Some of the people that came with me didn’t even get nun of there food! This was my birthday dinner and it was a total mess! From the waitress telling us that it’s the kitchen fault to the owner asking us what did we order and that she will accommodate us and take most of our bill off. Well that was a lie when we got the bill she charge us $500 for food we didn’t even receive. Then she told us that she never said she going to take off anything. Plus gratuity was 18% when we literally seen our waitress one time since we been there for a Total of five hours. Smh never again will I come hear y’all need to do better. Y’all need to be more professional!

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37. g

    ginze

    Detroit

    1 review

    2.0

    1 review

    Dined on 6 February 2022

    overall2food2service1ambience5

    1 waitress, food took too long to come out, it was cold, burnt and had missing items on it

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38. KR

    KreshiaR

    1 review

    3.0

    1 review

    Dined on 5 February 2022

    overall3food2service2ambience4

    Not much to choose from on menu which is ok but cold fried shrimp were brought out and when told about it they took them and put them in the microwave and brought me welted shrimp

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39. MK

    MKAY711

    Detroit

    1 review

    1.0

    1 review

    Dined on 3 February 2022

    overall1food1service1ambience1

    I made reservations for my partner and I on Tuesday 2/2/22...when we arrived to location restaurant was closed

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40. OT

    OpenTable Diner

    Detroit

    4 reviews

    vip
    1.0

    4 reviews

    Dined on 29 January 2022

    overall1food3service1ambience1

    Horrible service sucked

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