Shoreline Restaurant - Sea World Resort

3.7
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39 reviews
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$41 to $100
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International
Our delicious buffet is served daily and features a range of cuisine, desserts, fresh fruit and live-cooking displays, plus a sensational seafood buffet on Friday and Saturday nights.
What 39 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.5
Food
3.8
Service
3.5
Ambience
3.5
Value
Noise · Moderate
72% of people would recommend it to a friend
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FW
1 review
Dined 5 days ago
Overall 2Food 2Service 1Ambience 2

I was a bit disappointed with the food selection. I didn’t think there was enough choices or variety and what was there was mediocre in flavour. There was also very little to suit young children. The desserts seemed like it was just ordered in and tasteless. We were sat for 15 minutes before someone took our drink order. It wasn’t a very busy night and yet the staff seemed overwhelmed with clearing plates to the point that they were piled up on multiple tables. I’m just glad we went on a night when it was discounted.

DG
1 review
Dined on 12 October 2019
Overall 4Food 4Service 4Ambience 4

Great variety of food and good quality, only thing required is more attention to benches as they were very messy due to other customers making a mess.

Shoreline Restaurant - Sea World Resort
Responded on 14 October 2019

Thank you for your positive feedback Dominic, I am happy to hear you enjoyed your recent visit to the Shoreline Buffet and hope to see you and your family again soon! Thanks, Management

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PM
Brisbane / QLD
1 review
Dined on 30 September 2019
Overall 1Food 1Service 1Ambience 1

Limited food variety, poor quality in the buffet. Hot food was warm at best. Certainly way to expensive for this average food.
Poor service. They try but way below acceptable levels of average service in this day of age.
Think twice before putting yourself through an awful experience.
Pick up your game. Way down on previous years. Won’t be coming back.

Shoreline Restaurant - Sea World Resort
Responded on 14 October 2019

Hi Peter, Thank you for your feedback. I am sorry to hear that on your recent visit you did not have an enjoyable experience. I encourage you to contact us directly to discuss your review further. Kind regards, Kaiytlyn Martin Food and Beverage Captain

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BO
Sydney / NSW
2 reviews
Dined on 29 September 2019
Overall 3Food 3Service 3Ambience 3

Food selection wasn’t too bad, the kids liked it. To be expected there is a lot of families which is fine, just the noise level and some unruly kids left to poke around at the food. It could justify if it was cheaper but there’s better places to go outside of the resort for the value.

Shoreline Restaurant - Sea World Resort
Responded on 6 October 2019

Dear Brandi, Thank you for taking the time to give us your feedback. I regret to hear that on your most recent visit to the buffet you did not have an enjoyable experience. All children at the resort require to be supervised by an adult and this is something that we continue to monitor. If you would like to discuss your review further please contact us directly at the resort. Kind Regards, Management

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KO
1 review
Dined on 28 September 2019
Overall 4Food 5Service 2Ambience 5

I would recommend, although the service was non existent on the Saturday night. We were offered no drink service at all for the entire time we were there. On the Friday night, we were offered one drink and that was it. Unfortunately, although the restaurant was really great, the service was terrible.

Shoreline Restaurant - Sea World Resort
Responded on 30 September 2019

Hi Kaylene, Thankyou for taking the time to give us your feedback. I am sorry to hear that on this occasion we did not meet your expectations. We normally pride ourselves on our fantastic staff and are saddened to hear that you did not get to experience this on your recent visit. We are however delighted to hear that you enjoyed the food, and we encourage you to return so that we can provide you with a more enjoyable evening. Thanks, Management

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OT
Brisbane / QLD
1 review
Dined on 26 September 2019
Overall 4Food 4Service 4Ambience 3

Breakfast and dinner was very good. Food was excellent with good service. Nice scenery.

Shoreline Restaurant - Sea World Resort
Responded on 30 September 2019

Thank you for your great feedback, We are glad to see that you enjoyed the buffet on your most recent visit with us and we look forward to seeing you soon. Thanks Management

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H
1 review
Dined on 26 September 2019
Overall 4Food 3Service 4Ambience 2

Great for familieS, easy option when staying st the resort.

Shoreline Restaurant - Sea World Resort
Responded on 30 September 2019

Thank you for your great review. We are glad to see you and your family enjoyed dining with us on this occasion and look forward to welcoming you back soon. Thanks, Management

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l
1 review
Dined on 26 September 2019
Overall 4Food 4Service 4Ambience 4

I enjoyed it mostly because my kids did. They loved the desert bar most of all. I didn’t think there was enough variety but would still return.

Shoreline Restaurant - Sea World Resort
Responded on 30 September 2019

Thank you for your review Leash, We are glad to hear that you and your children love the buffet and that you will be coming back to visit us again. We try and change up the buffet daily so that there is a lot of variety for returning guests but we apologize that it did not meet your expectations on this visit. We look forward to seeing you again soon. Thanks, Management

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M
1 review
Dined on 25 September 2019
Overall 2Food 1Service 2Ambience 2

Unfortunately this was not a nice buffet. I'm glad we at least went while it was $20 off per adult for dinner. I would not go back and dinner turned me off trying the breakfast buffet.

Shoreline Restaurant - Sea World Resort
Responded on 14 October 2019

Dear Mel, Thank you for taking the time to leave us your feedback. I am sorry to hear you did not enjoy your recent dinner with us. Please contact us directly at the resort so that we can discuss your review further. Thanks, Management

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VH
1 review
Dined on 25 September 2019
Overall 4Food 4Service 3Ambience 4

Great food and atmosphere, would have been nice to have more floor staff for drink orders, we didn’t have enough cutlery on table either or scrap basket for seafood scraps, we had to try find someone to assist with this

Shoreline Restaurant - Sea World Resort
Responded on 30 September 2019

Hi Victoria, Thank you for taking the time to give us your feedback, Glad to see you enjoyed the food and the atmosphere. Sorry to hear that on this visit our service did not meet your expectations, normally scrap bowls and finger bowls are placed on every table prior to your arrival so we apologize that on this occasion this was not the case. Thanks Management

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BP
1 review
Dined on 25 September 2019
Overall 3Food 2Service 5Ambience 5

Great service, clean restaurant and buffet kept clean. Variety of food for breakfast was great, variety for dinner not as good as breakfast. The hot food wasn’t hot even when freshly refilled. Cold bacon and cold scrambled eggs aren’t real nice. Kids prices fair but adults prices probably a bit high for dinner considering the quality and variety of food. Would have breakfast here again, maybe not dinner though.

Shoreline Restaurant - Sea World Resort
Responded on 30 September 2019

Hi Belinda, Thank you for your feedback. We are sorry to see on this occasion you did not have the greatest experience with our dinner buffet. Please contact us at the resort if you wish to discuss this further. Thanks Management.

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k
Brisbane / QLD
3 reviews
Dined on 22 September 2019
Overall 5Food 5Service 5Ambience 4

Staff are unbelievable, so kid friendly. Lots of fun, great for a birthday

Shoreline Restaurant - Sea World Resort
Responded on 30 September 2019

Thanks Kajt for your excellent review! We are pleased to hear that on your recent visit you had lots of fun. We pride ourselves on our amazing staff and are happy to see that you enjoyed the buffet immensely. We look forward to welcoming you back soon.

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OT
Brisbane / QLD
1 review
Dined on 21 September 2019
Overall 5Food 5Service 5Ambience 5

We always enjoy dinning at the shoreline. The food is delicious, the service is great and staff are friendly and helpful. Will definitely be going back.

Shoreline Restaurant - Sea World Resort
Responded on 30 September 2019

Thanks for the amazing review! We are so glad that on your recent visit you had an amazing time and enjoyed the food and the staff. We look forward to seeing you again soon. Thanks, Management

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OT
1 review
Dined on 13 September 2019
Overall 3Food 3Service 3Ambience 3

Not as good as we had remembered it previously, sadly. Actually for a seafood buffet there was nothing special 2 hot dishes (1 fish & 1 rice) rather bland in flavour and oysters, mussels, prawns and sushi cold dishes. You would expect this at any buffet, however we did get $20.00 off per head (special deal) so that made up for it. There were lots of breads and desserts to choose from. This was a big birthday celebration and I feel like we just had an average evening. I don’t think we would bother again.

DJ
1 review
Dined on 4 September 2019
Overall 4Food 4Service 3Ambience 4

Good selection of food in a friendly and well lit restaurant! Could have had more variety in the adult hot food section. Kids disliked the kids bolognaise however they loved the better chicken in the adults section.

Fantastic selection on desserts!

Service for drinks was terrible having only been asked near the end of my meal if any one at the table would like a drink, when water requested a water jug placed on the table, no glasses and had to ask for them only to be told we had to collect them our selves!

Shoreline Restaurant - Sea World Resort
Responded on 13 September 2019

Good Evening Donna, Thank you for taking the time to leave feedback regarding your recent dining experience with us. I apologise for the lack of service you received when ordering drinks. Great to hear you enjoyed the food on offer! We hope to be seeing you back soon. Jake

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JF
1 review
Dined on 3 September 2019
Overall 3Food 4Service 4Ambience 3

Good value for the children and the buffet was reasonable value for the adults. Great range of food and drink prepared well. The drinks (house wine) were expensive for what they were. Dessert was great. Service was good.

Shoreline Restaurant - Sea World Resort
Responded on 6 September 2019

Good afternoon Jane, Thank you for taking the time to give us some feedback. We are glad to hear that you and your family had an enjoyable time in the restaurant on your recent visit. We look forward to seeing you back soon. Duty Manager

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BW
1 review
Dined on 29 August 2019
Overall 4Food 3Service 5Ambience 3

The food selection was ok, great if you want a plate of prawns! Staff were friendly and understanding when the barcode of the Groupon voucher didn’t get sent to us. Was very noisy atmosphere. Reasonable price for a buffet.

Shoreline Restaurant - Sea World Resort
Responded on 6 September 2019

Good afternoon Bridgette, Thank you for taking the time to give us with your feedback. We pride ourselves on our friendly staff and are glad to hear that they were able to help you out on this occasion. We look forward to welcoming you and your family back soon. Duty Manager

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KM
1 review
Dined on 18 August 2019
Overall 3Food 3Service 4Ambience 2

A convenient option for in-house dining. But theres something about a buffet that brings out the worst in people though.... waste, crassness & foul manners! It was like some people hadn't seen food before. I'd skip the pre 7pm sittings if you're not into chaos.
Food was ok, a good variety. Bread basket looked like the leftovers from the breakfast buffet though.
Would have loved a bit more fruit in dessert section.

Shoreline Restaurant - Sea World Resort
Responded on 26 August 2019

Dear Kylie, Thank you for taking the time to leave a review about your recent dining experience at Shoreline Restaurant. We appreciate your feedback and suggestions to other diners. Warm Regards, Duty Manager

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RK
1 review
Dined on 17 August 2019
Overall 5Food 5Service 5Ambience 5

It was amazing loved the food. Easy to move around and get to food.

Shoreline Restaurant - Sea World Resort
Responded on 26 August 2019

Dear Rachel, Thank you for taking the time to leave a review about your recent dining experience at Shoreline Restaurant. We appreciate your wonderful feedback. Warm Regards, Duty Manager

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SM
1 review
Dined on 11 August 2019
Overall 3Food 3Service 2Ambience 3

Table plates not cleared often enough. Understaffed. Staff were very friendly but not many of them on roster

Shoreline Restaurant - Sea World Resort
Responded on 16 August 2019

Dear Sarah, Thank you for taking the time to provide us with a review from your dining experience with us at Shoreline Restaurant. We appreciate your feedback and we are working to improve on this. Warm Regards, Duty Manager

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YS
1 review
Dined on 6 August 2019
Overall 3Food 3Service 2Ambience 3

Food was good and great value for kids. Service was lacking - wait staff were cleaning empty tables around us while we had a pile of plates on our table. They only cleared our table once in the 1.5 hours we were there, and didn’t ask if we wanted more drinks after our initial order. We were sat next to a table with screaming toddlers (which I know no one can control), but was a bit disappointing as we were celebrating our wedding anniversary with our own older children. We dine there quite regularly and usually have much better experience. Hopefully next time is better.

Shoreline Restaurant - Sea World Resort
Responded on 12 August 2019

Dear Yasmin, Thank you for taking the time to leave a review about your recent dining experience at Shoreline Restaurant. We appreciate your feedback. I am very sorry to hear you had this unpleasant experience and I apologise our staff were not helpful in this way. I hope we can impress during your next visit with our usual outstanding service. Warm Regards, Duty Manager

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JW
Brisbane / QLD
1 review
Dined on 6 August 2019
Overall 4Food 4Service 4Ambience 3

Great , food a bit salty for me but kids loved it.!!!!!!

Shoreline Restaurant - Sea World Resort
Responded on 12 August 2019

Dear Julian, Thank you for taking the time to leave a review about your recent dining experience at Shoreline Restaurant. We appreciate your wonderful feedback. Warm Regards, Duty Manager

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EM
1 review
Dined on 6 August 2019
Overall 5Food 5Service 5Ambience 5

Family friendly, great atmosphere and affordably priced.... we always love the fantastic service and the seafood was amazing!

Shoreline Restaurant - Sea World Resort
Responded on 12 August 2019

Dear Erin, Thank you for taking the time to leave a review about your recent dining experience at Shoreline Restaurant. We appreciate your wonderful feedback. Warm Regards, Duty Manager

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LB
1 review
Dined on 5 August 2019
Overall 4Food 5Service 4Ambience 4

Great restaurant, lots of food with lots of choices. The only down side to it was that because it was so busy the food was only warm because lids were constantly being lifted up. Totally out of the restaurants hands though. Great place to for kids and the food was lovely. My grandson especially liked the chocolate milk and pancakes every morning.

Shoreline Restaurant - Sea World Resort
Responded on 12 August 2019

Dear Leanne, Thank you for taking the time to leave a review about your recent dining experience at Shoreline Restaurant. We appreciate your wonderful feedback. Warm Regards, Duty Manager

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LB
1 review
Dined on 4 August 2019
Overall 4Food 5Service 5Ambience 4

Staff were friendly and helpful and the food was lovely

Shoreline Restaurant - Sea World Resort
Responded on 12 August 2019

Dear Leah, Thank you for taking the time to leave a review about your recent dining experience at Shoreline Restaurant. We appreciate your wonderful feedback. Warm Regards, Duty Manager

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NH
Brisbane / QLD
1 review
Dined on 3 August 2019
Overall 2Food 1Service 3Ambience 2

Unfortunately the quality of the food wasn’t up to the normal standard of Shoreline. We have been over the last couple of years and really liked it.

Shoreline Restaurant - Sea World Resort
Responded on 5 August 2019

Dear Nicole, Thank you for taking the time to leave a review following your recent visit at Shoreline Restaurant. I am sorry to hear you were not satisfied with the quality of the food we have on offer, we are always wanting to improve and your feedback is valuable to us to do so. Warm Regards, Duty Manager

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KT
1 review
Dined on 29 July 2019
Overall 4Food 3Service 5Ambience 5

Service was great, staff are friendly and willing to help.
The food was good, not a lot of variety, I think is a bit pricey. I had a beef stew with rice that I would have paid $12 for at any other restaraunt, at the shoreline I paid $35, I could have got an eye fillet for that price. Also ordered a jug of lemonade which tasted like sugar flavoured water. It feels like a jail kitchen, the people act like it’s going to be their last meal, and there is a lot of pushing in, the place is quite big which means more people (tourists) with no common courtesy.

Shoreline Restaurant - Sea World Resort
Responded on 5 August 2019

Dear Kirsty, Thank you for taking the time to leave a review about your recent dining experience at Shoreline Restaurant. We appreciate your feedback. I apologise for your experience with other diners, I am glad our friendly staff were able to counter this experience for you. Warm Regards, Duty Manager

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BC
1 review
Dined on 28 July 2019
Overall 3Food 3Service 2Ambience 3

This is not a restaurant that I would recommend if you were not staying at the resort. The buffet is kid friendly but the variety was heavily indian and curry based and not to my liking. The posters around advertise a carvery but I did not see any sign of a carvery. The price was reduced to 29.50 so very reasonable but the food itself seemed like a curry and pasta buffet.

Shoreline Restaurant - Sea World Resort
Responded on 5 August 2019

Good Afternoon, Thank you for taking the time to leave a review following your visit to Shoreline Restaurant. We appreciate your feedback which is valuable to us when we consider how we cater to everyone. Warm Regards, Duty Manager

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NG
Brisbane / QLD
1 review
Dined on 27 July 2019
Overall 4Food 3Service 4Ambience 4

For the price you pay there are far better options on the Gold Coast.

TK
1 review
Dined on 23 July 2019
Overall 3Food 3Service 4Ambience 2

Reasonable food prepared for our discounted price. Soft drinks not included though which seems steep at the standard price. Children are paid by age which is great. Good selection of hot dishes along with salads and the dessert bar.
Our biggest let down was that only half the seating area was utilized with a large area of tables untouched which literally places everyone within breathing distance of other diners and made for a noisy dining experience. Our discounted rate was worth the cost but still over $100 for a family of 5.

Shoreline Restaurant - Sea World Resort
Responded on 5 August 2019

Dear Tyson, Thank you for taking the time to leave a review regarding your time at Shoreline Restaurant. We appreciate your feedback which is valuable to us. Warm Regards, Duty Manager

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EW
1 review
Dined on 8 July 2019
Overall 3Food 3Service 2Ambience 3

Service is very slow, had to really hunt down a waitress after we had been there for 30 minutes to order drinks, nobody had even come near us, same as breakfast next morning, my husband had to leave the table to order coffees for us

TS
1 review
Dined on 8 July 2019
Overall 4Food 4Service 4Ambience 4

Lovely at dinner time. Very loud music at breakfast.

Shoreline Restaurant - Sea World Resort
Responded on 5 August 2019

Dear Terese, Thank you for the nice review regarding your experience at Shoreline Restaurant. We appreciate your feedback. Warm Regards, Duty Manager

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N
1 review
Dined on 7 July 2019
Overall 3Food 2Service 5Ambience 4

After having been here years ago I don't think the food variety or quality was as good. Bit disappointed.

Shoreline Restaurant - Sea World Resort
Responded on 5 August 2019

Good Afternoon, Thank you for taking the time to leave a review regarding your visit to Shoreline Restaurant. We appreciate your valuable feedback. Warm Regards, Duty Manager

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AP
1 review
Dined on 6 July 2019
Overall 4Food 2Service 4Ambience 4

Service was great. Seafood was fresh and tasty. Everything else was pre-cooked, dry and tough.

Shoreline Restaurant - Sea World Resort
Responded on 5 August 2019

Dear Adam, Thank you for taking the time to leave a review regarding your visit to Shoreline Restaurant. Your feedback is appreciated. Warm Regards, Duty Manager

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AW
1 review
Dined on 2 July 2019
Overall 5Food 5Service 5Ambience 5

Fantastic service. I watched how staff was so busy cleaning up and serving constantly yet they have a smile on their face, they are courteous, attentive and friendly. This resort is extra special because of these guys.
Food was great. A bit more variation from day to day would be nice but it was great.

Shoreline Restaurant - Sea World Resort
Responded on 5 July 2019

Dear Alice, Thank you for the great review following your recent visit to Shoreline Restaurant. We have loved having you! Warm Regards, Duty Manager

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CA
1 review
Dined on 1 July 2019
Overall 4Food 4Service 4Ambience 4

The restaurant was well run and the staff friendly. A good selection of food was available and provided value for money. My only suggestion is that perhaps the restaurant could open a little earlier as there were a lot of young children and tired parents waiting impatiently for the doors to open.

Shoreline Restaurant - Sea World Resort
Responded on 5 July 2019

Dear Carmel, Thank you for taking the time to leave a review following your recent visit to Shoreline restaurant. Your feedback is appreciated. Warm Regards, Duty Manager

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K
1 review
Dined on 30 June 2019
Overall 5Food 5Service 5Ambience 5

Amazing selection of food for both the adults and the kids. We will come again.

Shoreline Restaurant - Sea World Resort
Responded on 5 July 2019

Dear Kirsty, Thank you for the amazing review following your recent visit to Shoreline Restaurant. We can't wait to have you back. Warm Regards, Duty Manager

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CJ
1 review
Dined on 23 June 2019
Overall 2Food 2Service 3Ambience 2

Food needed seasoning. I don't think I actually loved anything I tried. The kids were happy with the ice cream station, but didn't eat much else. For the price I was expecting better, I think Sizzler has better quality food. I would avoid it for dinner. Was ok for breakfast.

Shoreline Restaurant - Sea World Resort
Responded on 30 June 2019

Good Afternoon, Thank you for taking the time to leave a review following your recent visit to Shoreline Restaurant. I am sorry to hear you were not satisfied with the food on the buffet, your feedback is valuable to us and we will use it to improve our restaurant. Please contact us directly to discuss your visit with us further. Warm Regards, Duty Manager

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MB
1 review
Dined on 22 June 2019
Overall 4Food 4Service 5Ambience 5

Great variety, shame some dishes were cold. One of the downsides of a buffet. Otherwise we loved it! Definitely be back.

Shoreline Restaurant - Sea World Resort
Responded on 30 June 2019

Good Afternoon Michelle, Thank you for taking the time to leave a review following your recent visit to Shoreline Restaurant. We appreciate your positive feedback and we look forward to having you dine with us again. Warm Regards, Duty Manager

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