The restaurant offers both cozy booths and intimate tables for couples, as well as a communal sharing table, casual counter dining and a private dining room seating 16.
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All the staff we encountered were amazing, there was hand sanitizer available on the bar as you walk in. Our waiter said it had been quiet due to the virus that day. The food was amazing, the duck bun, salmon tacos and most of all the iberico pork.
Great deal, nice wine, the service is great, the staff are perfectly attentive.
Brunch was delicious and excellent value! Highly recommend the prawn toast, chicken wings and Irish beef
The rabbit katsu, sukiyaki and french toast were standout. We ordered about a third of the whole menu between and it was all very good. The sushi was good but nothing special.
Get. The. Dessert. You will not regret it, I promise you
Always amazing and the French toast is insane. We’ll be back as soon as possible.
Incredible food, although one of the Iberico Katsu dishes ordered had severely overcooked pork and quite burned panko breadcrumbs. This was swapped to another load of meat but it was still the same.
Crab and hot rice dishes were fantastic! I love all the side dishes and the bao buns, too.
Everyone else really enjoyed their meals, too, aside from that pork.
Friendly staff and was treated to a free french toast, as it was my birthday. I don't have a huge sweet tooth but the toast was incredible!!
Overall absolutely incredible food and friendly staff, this is my second trip here but tonight I feel like I'd been tricked, there was a party of 3 of us who'd arrived with the intention of getting the tasting menu x 3 at £35 each. The waiter explained that because of the number of the part against the portion numbers he could 'sort us the same food from the tasting menu from the a la carte menu and save us some money' so we obliged. We'd had this food plus a cocktail each and ended up with a bill of£186 as the portion prices were different?. We were absolutely astounded at how this had flown above the estimated price.
So I'm torn in my review. The food was fantastic, everything delicious but the price was eye wateringly high from what we'd expected and essentially been ushered into by the waiting staff.
Excellent food like Japanese tapas. Good service. Great atmosphere. Not cheap a great and enjoyable meal.
Dear Guest, Thanks for leaving a review for us and letting us know you enjoyed your recent visit to Shackfuyu. I'd suggest coming back at try our amazing 3-course Pre-theatre menu available daily until 18:45pm for only £22 per person. Looking forward to welcoming you again soon. Kind Regards,
We had the tasting menu and the food was fantastic. But the service was awful - we were served by various staff and they all just rushed past, dumping things on the table. Our order was not listened to properly so the sake flights we asked for didn’t arrive. At over £100 for two I expect much better, I don’t care how tasty the miso aubergine is.
Dear Guest, Thank you for taking the time in sharing your review with us. It is certainly disappointing to hear your experience was overall not very satisfying. Shack Fuyu is certainly committed to providing its guests with the highest quality of customer care. Apologies for the inconvenience caused, I have investigated and addressed the issues you have raised with the team. Hopefully we will see you in the near future.
A group of six of us had a bottomless brunch last Sunday afternoon. Not only it was a great value for money but also had a outstanding time there. It started with a welcome drink of Strawberry bellini or Yuzu Kosho Bloody Mary, then bottomless white, red wine or prosecco throughout the meal. They have plenty of interesting small dishes to choose from before a main plate. The food was really good but service was even better! The staff was so friendly and attentive. Our glasses were never empty. Also we were all big eaters but the staff were so lovely Also they let us stay a lot longer than we were supposed to! Everyone in my group thanked me for finding this amazing place. We are all definitely going back bringing different friends or families next time. Highly recommend this restaurant.
Dear Guest, Thank you for taking the time in sharing your review with us and letting us know that you experienced a lovely service and enjoyed the quality of our brunch menu. I will be sharing your amazing feedback with the team. Kind Regards,
Server told us to order 3-4 dishes per person (there were 5). She did not mention that all the food would arrive simultaneously including hot & cold food. No room on the table for everything and drinks! The food itself was underwhelming (I have eaten at other Bone Daddie venues). Pork belly dry not crispy, squid pieces tiny and overcooked. Other than the cerviche, really disappointing.
Dear Guest, Thanks for sharing your review. It certainly saddens me to hear your experience hasn't met our usual high standards on this occasion. I will definitely take your comments on board and highlight them to our Head Chef and the Team who will look into a much better execution of the food next time. We would like to apologise for the inconvenience this has caused to you and your guests. Kind Regards,
Excessive table turning (we were there for little over an hour) despite there being plenty of free tables. Hurried us along half an hour before our table was up and then brought the bill without us asking for it.
Dear Guest, Thanks for sharing your review, I was very sorry to hear that you had a bad experience with us, please be rest assured it is not our intention to make you feel rushed, as we always strive to be attentive to every guests needs. Unfortunately our Restaurant policy is very strict in terms of timing as we always get extremely busy. I truly hope this hasn't affected your overall view of Shackfuyu. Kind Regards,
Food was decent, could have been given a bit more advice on portion size as the starter was very small. Bao bun was delicious but served on a paper that stuck to the bun so that was disappointing (just put it on a plate) I think our server was new so I was a little flustered. Overall was nice and pleasant. Would go again.
Dear Guest, Thanks for your review and providing us with this feedback for us to use constructively and move forward as a business. On behalf of the restaurant, I do apologise, I will definitely take your comments on board and highlight them to our team. Kind Regards,
My friends and I love the dessert here. Fried squid was too salty though and sushi was ok nothing special.
Dear Guest, Thank you for taking the time in sharing your review with us. It is certainly disappointing to hear your experience was overall not very satisfying. I hope on your next visit you come away completely satisfied. Kind Regards,
Food was outstanding, service was quick and super friendly. Will defo come back again
Dear Guest, Thanks for your fabulous feedback and letting us know that you experienced a quick and super friendly service from start to finish and enjoyed the quality of our food. Looking forward to seeing you again soon.
We had a lovely time at a delicious brunch - great food, especially the temaki and buns, and great drinks!
Dear Guest, Thanks for your fabulous feedback and for letting us know that you enjoyed our delicious brunch. We hope to welcome you back soon to Shackfuyu.
Overall very good.
However, we were going to be late for our booking and I tried calling to say, but no one picked up.
We turned up and happily seated elsewhere given we were late, but had a frosty reception to say the least from the chap at the entrance.
We were late as we just got engaged, he didn’t seem to care!!!
Dear Guest, Thank you for taking the time in sharing your review with us. Unfortunately we get fully booked everyday, especially for brunch so our slots are very strict in terms of timing. We would like to apologise for the inconvenience this has caused to you and your guest and also to congratulate you both on your engagement and we wish this episode will not deter you returning to Shackfuyu again.
Great food choices, service was friendly but space was a bit limited in the restaurant though so kept being pushed by waiters and other diners as they walked past
Dear Guest, Thanks for sharing your review, I am sorry to read you had some negative aspects to your experience and I hope on your next visit you come away completely satisfied. Kind Regards,
Nice decor, slightly uncomfortable chairs, great food. Tuna Tacos were delicious, veggie katsu curry was great. Service very friendly but a bit slow for the mains. Would definitely recommend.
Dear Guest, Thanks so much for leaving such a lovely review, I will definitely take your comments on board and highlight them to our team. We look forward to welcoming you on another occasion so we can manage to fully exceed your expectations. Many Thanks,
Great meal as always!
Dear Guest, Thank you for your feedback, I'm so pleased to read that you've enjoyed your meal. We hope to see you again soon.
I am finally a convert to Japanese food - well, Shack-Fuyu style at least. Smart restaurant, friendly service, just off Charing Cross Road, close to Foyles Bookshop. Service was un-rushed & helpful. Great ambiance. The food? Loved the Hot Stone Rice - both the beef & the veggie. Also loved the Korean fried wings. Finished off with the legendary Kinako french toast & soft ice cream. Washed down with lovely plum wine. We'll be back!
Dear Guest, Thanks for leaving a review and for letting us know you had such a wonderful time. Our team at Shackfuyu, look forward to welcoming you back! Kind Regards,
One of my favourite restaurants in London. I would recommend it to all my friends
Dear Guest, Thanks for leaving a review and for letting us know we are one of your favourite restaurants in London! Come visit us again soon.
Service was attentive without making us feel like we were being watched, and the food was outstanding.
Dear Guest, Thanks for your fabulous feedback and letting us know that you experienced lovely service from start to finish. We hope to see you again soon.
We went to Shack-Fuyu for Sunday brunch and we absolutely loved it. Everything we ordered was absolutely delicious and cooked to perfection. Service was outstanding, super friendly and very helpful. We will definitely come back x
Dear Guest, Thank you very much for leaving us such a lovely review, myself and the team are very happy to hear we met your expectations. We hope to see you again soon.
food is always great, and the staff are cheerful and have a good knowledge of what they are serving
Dear Guest, Thanks for your fabulous feedback and letting us know that you experienced lovely service, I will be sharing your kind words with the team. We are looking forward to welcoming you back soon!
Amazing food and service was friendly and helpful in explain the menu to guide our choices
Dear Guest, Thanks so much for leaving such a lovely review and letting us know that all of our team at Shackfuyu provided a friendly and helpful service. We hope to see you again soon.
Food was delicious- highly recommend the rabbit katsu! Service was great and friendly!
Dear Guest, Thank you for your feedback. I'm so pleased to read that you've enjoyed your meal. I hope it wouldn't be long until you will visit us again. Kind Regards,
The food was delicious, service could be more attentive (especially greeting at front door).
Dear Guest, Thanks for sharing your feedback. I am sorry to read you had some negative aspects to your experience and I hope on your next visit you come away completely satisfied. Kind Regards,
After hearing about Shack-Fuyu on a podcast, I decided to try it out for myself. It did not disappoint! The staff were super lovely and the aubergine was so delicious. I will definitely be back for sure.
Dear Guest, I'm so pleased to read that everything has been up to expectations We hope to welcome you back soon to Shackfuyu. Kind Regards,
Dear Guest, Thanks for sharing your review. We are looking forward to welcoming you back soon!