Santoni Pizza

Amazing pizza!! Absolutely delicious. Service was very slow but they were extremely busy and seemed short staff. Staff were very friendly and were as attentive as possible. Will 100% be back. Thank you!

Thank you for accommodating us early on the rooftop on Wednesday evening as I got time wrong & for organising the lovely impromptu birthday cocktail with sparklers and song for my daughter. All the staff were divine.💕
Thank you again.

Really enjoyable and beautiful spot on roof top to catch up with friends

Lovely rooftop aspect. The lunch menu was limited with several options unavailable. Unless you wanted pizza.
The low rating was the inconvenience of not being able to split the bill.
During Covid, we are not using cash so that did cause annoying complications for our party when paying. On a positive note, I did appreciate the booking system and not being required to place a deposit.

Friendly staff and overall great environment. Thanks!

Beautiful food and good service!

Great venue and we were lucky enough to be on the rooftop however I booked and let them know it was a birthday occasion and we were put on a wobbly high table in the corner by the toilet when there were larger tables available on our arrival. Not enough room to put the plates on for dinner and was a constant juggling battle. Food was excellent but cocktails over priced and not worth the money. Will return but be more selective in ordering.

Loved the food, the vibe and the customer service!

Make sure you ring up and specifically ask for a rooftop table because I booked online 2 weeks beforehand for the rooftop for 10 people and my rooftop request wasn't given. We were made to sit inside in a room by itself on the middle level which was quite disappointing.

The entree’s were amazing, but the pizza’s were a bit soggy in the middle, it was hard to eat without the pizza flopping everywhere.

I ordered the crab spaghetti and there was not a single bit of crab in the dish! I asked the waitress to check my order as it looked very different from instagram. She came back and told me their recipe had changed.....definitely not worth $35 very disappointing.

Great atmosphere.
Disappointed with the pizza - Completely soggy base. Was not offered Parmesan with pasta dish.

Food was delicious, the pizzas are great. Santoni was very accommodating and moved us from outside (in the rain) to a table inside.

The night was cold and rainy, and a lot of the customers were freezing on the rooftop. Thankfully we got a sheltered seat.

The staff on the rooftop were very accomodating and attentive.

Food and drinks were great.

Lovely friendly staff and great pizza. Rooftop is great!

I’ve been to Santoni a few times, however I was a little disappointed after my recent visit this week. I understand restaurants had just opened again after the ease of COVID restrictions, however the food was quite disappointing and the service too. Staff were friendly and pleasant, however they seemed disorganised and we had to wait 10 minutes after our food was delivered for cutlery to be given to us which meant our food was cold by the time we ate it. I’m also aware restaurants want to accommodate as many people as possible, however the table we were given was extremely small for three people and we could not fit our food, drinks and cutlery on it.

Food was great, service was patchy, got given a wine glass for champagne and then a dirty glass with lipstick stains - was really annoyed at the $40 surcharge which was not disclosed when booking. It appears the venue was trying to recoup from diners because there were restriction on numbers. Considering it wasnt full, it felt like price gouging

As a very regular customer of Santoni, our experience was terrible on Monday. We booked for 8.30pm, got seated on 2 tiny round tables at 8.50pm for 5 people. We ordered drinks and food as we sat down.
Sold out of a few items (food and drink) that we wanted to order. One drink took 1 hr to come as the “bar was getting slammed”. We were never asked again if we wanted a second round of drinks. Food is always good but the overall experience couldn’t have been much worse. Won’t be returning.

Rooftop is not COVID safe.... there were a lot of people there and no social distancing. Staff did not wear mask.

And the food was not very nice. I will not be going back there again.

Nice food and staff were friendly, but they weren’t following covid safe plans. Way too many people in the room (guests were leaving as they felt uncomfortable) & there were no QR code’s to scan. Individual guests weren’t asked to scan in

Santoni was definitely not following covid safety procedures due to the fact that the room we were seated in was completely full (regular amount of tables) and we were pretty much sitting shoulder to shoulder with the next table. The food and the service were good but it was disappointing to see that they don't care about the safety of their patrons.

It took 30 mins for my first drink to come out and I had to remind them for it three times. Not COVID SAFE - The person who brought the wine wasn’t wearing a mask, no questions upon arrival, my friends details were not collected, tables too close - they do not appear to have moved any tables to meet rules.

Food is delicious. Crowded but yummy! Not any social distancing between parties.

Delicious food!

Great food, excellent hospitality. We will definitely be doing back soon!

Always love me some Santoni. Great vibes, service and food. Can’t wait to be back after lockdown 2.0 :(

The service was so lovely and the music playlist was so fun and upbeat. I really felt I could relax and have fun while there. Food and cocktails were also so delicious. I will be back.

Great food and a lovely place. We had a great time!

We had a tasty dinner on the rooftop - perfect for social distancing and not cold outside (even on a freezing winter night)

Always great food and service, would highly recommend

Awesome food, especially the spaghetti with spanner crab!

Under the most difficult of situations, a power outage as we walked in .
We had a fun filled night.
Service was outstanding and nothing was a problem.

I was very disappointed at Santoni on the weekend. My boyfriend and I are regulars there and were excited to go back after isolation. As a manager in hospitality, I am completely aware of the restrictions and restaurant requirements/procedures due to COVID. I was shocked when we arrived that no one asked us to sign in or even direct us to a place that we could sign in (as Covid regulations require), i was then further surprised that we were sat on a tiny round table (rooftop) squished between 2 other tables where we were not socially distanced at all. We really wanted to be on the rooftop and wanted to enjoy our meal and not make a fuss so we decided to stay at the table and just move closer together/a little further away from the other tables. As I said, we are regulars at Santoni and know their usual service standard and food quality is quite good. A lady came and took our drink order (whisky sour - our usual) and walked away. After 10 minutes another man came up and told us that she didn’t understand what we asked for and asked to confirm. After another 10minutes the drink came and it was awful. It was watery and the whisky tasted cheap, not what we usually experience there! After our food came out we waited 10 minutes for someone to then bring us cutlery (we were trying to find a staff member to get us some but no one seemed to be around). After we ate my boyfriend and I agreed that the food lacked flavour compared to usual (popcorn chicken especially). I then went up to pay sneakily while my boyfriend was in the bathroom and was charged $128 for 1 whisky sour, 1 coke, Santi Greco pizza, popcorn chicken and chips. I didn’t realise until I sat back down and a man came over to tell me that He charged me for a different table and gave me $30 change in CASH. By this stage I just wanted to get out of there as the night we were so excited for did not go to plan. I realised in the car I was short changed me again $10, also, where am I suppose to spend cash now!?

Great first night out with 4 friends since COVID hit . Italian Waiter fantastic and so friendly. Santoni is strictly a no bill split restaurant....Our divine Italian waiter acknowledged that cash is not the thing at the moment and allowed us to pay separately... common sense prevailed :)

Booked a table, get to the restaurant to find we’ve been place outside on the rooftop in the middle of winter on a 10°C night. Barely any outdoor heaters. Requested several times for an available table inside, which staff always very nicely responded too saying they would get back to us, but never did. Obviously staff were under pressure, as many surrounding parties were complaining about the same thing. Had we known we were outside we would have brought a warm coat, but both me and my friend were in jumpers which did little to nothing in such cold. Let people know if they’re going to be placed outside, which you may not do as this will obviously equal less pax in attendance, or at least provide somewhat adequate outdoor heating.

Excellent food and great friendly staff. One of the best restaurants in Hawthorn!

Pizza below average. Topped with chunky prosciutto uncooked and base was uninspiring.
The ragu pasta was nice.

Lovely food and service to celebrate a team’s achievement

Really nice atmosphere and fantastic food, the funghi pizza is especially amazing!!

Tasty food for but $70 for a pizza, a salad, a glass of wine and a glass of Coke seems a bit steep. Aware of the public holiday surcharge, that wasn’t an issue. Caprese salad was delicious - mixed tomatoes with mozzarella. Capricciosa pizza with added anchovies was tasty, if a bit wet in the centre, making it difficult to eat without resorting to cutlery. Wait staff were accommodating and helpful. Probably won’t rush back, due to the perceived lack of value for money.