Wickens at Royal Mail Hotel

4.8
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101 reviews
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$101 and over
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Australian
Enjoy views of the Grampians while enjoying innovative, nature driven food at Wickens at Royal Mail Hotel. The menus are dictated by the produce harvested from the hotels organic Kitchen Garden, the largest of its kind in Australia. The home grown fruit, vegetables, nuts and herbs are teamed with the Royal Mail’s own beef and lamb and the best from other local producers.

The signature experience is the multi course tasting menus. An internationally recognised award winning wine collection allows sommeliers to match wine with each course. You can choose wines from the list by the glass or bottle to complement your meal at Wickens at Royal Mail Hotel.
What 101 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
Food
4.8
Service
4.8
Ambience
4.4
Value
Noise · Quiet
97% of people would recommend it to a friend
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OT
Dined on 11 January 2020
Overall5Food5Service5Ambience5

We dined at "chef's table" and had an extraordinary experience. We highly recommend Wickens and its team - from the food, to the wine and the service - every element is first class.

OT
Dined on 11 January 2020
Overall5Food5Service5Ambience5

Every part of dining at Wickens was perfect! I have dietary requirements and although the chefs had pre-prepared the menu, it was no issue to alter it so I could still experience everything. The food was cooked to perfection with everything balanced and presented perfectly. The matching wines my husband had was an experience within its self. The knowledge of the staff on each wine presented and the stories behind each winery was a beautiful experience in itself. We can’t wait to go back!

OT
Dined on 3 January 2020
Overall5Food5Service5Ambience5

We had a wonderful night at Wikens, couldn't have been better - 10 is not high enough a score!

OT
Dined on 28 December 2019
Overall4Food4Service5Ambience4

I had the vegetarian 8 course menu and was a little underwhelmed by it. The dishes looked great but there was not enough textural variation between them (critical for vegos so that they don't feel like they've just eaten a variations on pureed vegies) and most were lacking in 'wow factor' in the mouth. I understand the focus on produce from the kitchen garden and the simplicity angle (letting the produce speak for itself etc), but feel that some greater intensity could be sought along the way

OT
Dined on 23 November 2019
Overall5Food5Service5Ambience5

Thank you so very much to the whole team. From start to finish it was the best experience and a perfect way to celebrate a wedding anniversary.
The food was exceptional and the service the same. The staff are just lovely, and very knowledgeable. The setting breathtaking.
We couldn’t recommend it enough.

OT
Dined on 14 November 2019
Overall5Food5Service5Ambience5

To all the little foodies and big foodies out there ,Wickens at Royal Mail hotel by Robin Wickens is a must visit spot.The menu is very well thought out to showcase the seasonal produce and is bursting with fresh flavours from the garden.The restrained use of oil and fat in cooking and only as needed is a refreshing change from many other restaurants I have been to.Each dish hence left your mouth clean and ready for the next flavour explosion.This will be definitely a spot I will return to

M
Melbourne / VIC
9 reviews
Dined on 8 November 2019
Overall4Food2Service5Ambience4

The place looked fantastic. Very nice design for the restaurant, taking full advantage of the views of the Grampians. The service was great. All the wait staff was very friendly and knowledgeable. The food was a bit disappointing. Everything was very, very salty. Bread, fish and most of the dishes. It was like the kitchen staff didn’t even tasted to food before it went out. Had to have a glass of water with every dish. Overall was a good experience all thanks to the staff and the dessert. The dessert was the best part of the night. For a fine dining experience, I was left disappointed.

OT
Dined on 26 October 2019
Overall5Food5Service5Ambience5

Loved the whole experience. Food was plentiful and delicious; staff were lovely, attentive, & knowledgeable; the restaurant was beautifully appointed with a spectacular rural view.
Highly recommended. Dunkeld is a lovely little town and worth a visit, capped off by the magnificent offerings at the Royal Mail Hotel.

OT
Dined on 5 October 2019
Overall5Food5Service5Ambience5

From the moment you walk down the steps on the way in until the moment you are waved farewell, this is one of the most special dining experiences you will have in Victoria. The service is attentive and generous, with the fine details exemplified. We felt welcome and part of the family from the first moment. The food is incredible, clearly designed around local and fresh ingredients, and presented in novel and impressive ways. The perfect place for a special occasion or celebration

OT
Dined on 5 October 2019
Overall5Food5Service5Ambience5

An exceptional dining experience, which made our weekend trip to the Grampians extra special.

OT
Dined on 27 September 2019
Overall5Food5Service5Ambience5

Amazing food and service - great for a special occasion or weekend away

OT
Dined on 21 September 2019
Overall5Food5Service5Ambience5

Wickens was the best dining restaurant I have experienced. The food was exceptional & the staff were great. I would definitely eat there again and enjoy the friendly locals in Dunkeld. Go the chef’s table in the kitchen.

OT
Dined on 21 September 2019
Overall5Food5Service5Ambience5

Just “wow”. We had a fabulous lunch on Saturday, taking the entire afternoon. A relaxed four and a half hours for the eight course menu, which also included petit fours, an amuse bouche, and a pre-dessert, so really could have counted as eleven courses. We also went for the matching wine option, and they all beautifully complemented the food.
One of the best, most relaxing meals I’ve had in a long time. All the food was fabulous and beautifully presented, and the service impeccable.

OT
Dined on 17 August 2019
Overall5Food5Service5Ambience5

You can’t get much better than this. 5 star food; exquisite and creative. Together with the outstanding service and killer view, I would recommend this place to anyone. Well worth the long drive from melbourne

OT
Dined on 16 August 2019
Overall5Food5Service5Ambience5

We had the most delicious dinner at Wickens. The team at Wickens we’re professional and knowledgeable but it was a lovely, relaxed and unpretentious dining experience.
A great place for a special occasion dinner or for anyone who loves food and wine. A real experience! We will be back!

OT
Dined on 15 August 2019
Overall5Food5Service5Ambience5

We both enjoyed the relaxed feel of Wickens Dunkeld - warm and cozy. Each table was spaced with enough distance to give you privacy.

The degustation menu was amazingly good, fantastic.

We hope to return for lunch and try more dishes.

Wickens' staff were delightful. Service was well-timed and friendly. We could not fault the staff.

The choice of French champagne and Australian wines, exceptional.

OT
Dined on 26 July 2019
Overall5Food5Service5Ambience5

A food and service experience that is unique. It is a testament to Victorian hospitality having no equal world wide.

OT
Dined on 10 July 2019
Overall5Food5Service5Ambience5

warm welcoming and wonderful.

Superb cuisine , excellent wines & well matched, staff full of savoir faire

OT
Dined on 3 July 2019
Overall5Food5Service5Ambience5

Fabulous interesting food with great stories attached. Staff are lovely. Wine is spectacular. Well worth making the trip out.

OT
Dined on 28 June 2019
Overall4Food4Service4Ambience4

The way food was very good, but for me, it lacked the 'wow' factor I expected. The wines from the 'cellar' were ok overall. A couple were very good, and a couple were not to our taste. The amount poured for each glass was small, and there was a distinct reluctance to 'top up' glasses. Given the amount of money that is charged, I was impressed with being made to feel that we shouldn't ask for an extra bit of wine either during the courses or in between.Apart from that, the service was very good

OT
Dined on 19 June 2019
Overall5Food5Service5Ambience5

Everything about our dining experience was superb. It was a very special experience.

OT
Dined on 12 June 2019
Overall3Food4Service2Ambience1

Our food, an 8-course meal, was very good. But the ambiance was poor, despite a beautiful room, because the heating was not working and no portable heaters were provided. We ate in overcoats. The sommelier spoke too loudly and often at an adjacent table; one of the waiters was difficult to understand; the bill was inaccurate and was amended down. There was no real attempt to apologise for the heating problem.

OT
Dined on 25 May 2019
Overall5Food5Service5Ambience5

The atmosphere is relaxing and the views are spectacular. With front view of the Grampians, an 'open' view of the kitchen to the right and the amazing wine cellar to the rear. We did the 5 course menu and each dish was absolutely divine especially as it's locally source produce. The staff were professional and friendly and ensured we were comfortable at all times. The kitchen staff were clinical and watching them prepare the meals showed their true craft and we will be coming back!

OT
Dined on 18 May 2019
Overall5Food5Service5Ambience4

A stunning degustation experience, matched with aged first-class French wines. We could not fault it. The best meal during two weeks of eating our way around country Victoria.

OT
Dined on 11 May 2019
Overall5Food5Service5Ambience5

While not generally a big fan of set menu, we were wowed by the breadth of the offerings. There was no fuss in switching a couple of plates for us and the wait staff and sommelier went above and beyond. Make sure you don’t eat before coming here as the dishes are generous and plentiful. Timing of the plating could not be faulted and 3.5 hours went like a snap.
Thank you for a wonderful evening!!

OT
Dined on 1 May 2019
Overall5Food5Service5Ambience5

The matching wine & food option we chose was both very interesting and educational as we were taken around the world with the wine. The atmosphere & elegance of the dining room added to the experience

OT
Dined on 27 April 2019
Overall5Food5Service5Ambience5

We enjoyed my wife's 40th birthday here, selecting the 8-course degustation. We matched wines; one each of the Australia and French pairing.

All the staff were friendly and welcoming ensuring we had a wonderful night. The food was exceptional, and courses spaced well to ensure flow of conversation. The wines were incredible and pours generous. A complimentary glass of champagne and an additional course of pork loin helped make it a memorable night. Worth the 10 year wait to finally get there

OT
Dined on 25 April 2019
Overall4Food5Service5Ambience4

We chose the 8 course set menu ( you can choose 5 ) with matched Australian wines. There were also bonus dishes throughout the evening. Dish composition - outstanding. Service - first rate. The matched wines were well explained at the start of the course. Produce from their own garden and protein sourced as close to home as possible. Be prepared for a long sitting - ours was 4 hrs but they prepare you for that at the start. Not cheap but well worth the money. Overall as close to 10 as possible

OT
Dined on 27 March 2019
Overall5Food5Service5Ambience5

Our dinner at Wickens was one of the best high-end dining experiences we've ever had.

We chose the 8-Course menu matched with accompanying Australian wines.

The food was innovative and utterly delicious, the wine list extensive, the service impeccable and the ambience of the room just perfect.

For us, it rates on a level with the likes of Attica and Vue De Monde, comes close to The Fat Duck, and outshines Dinner by Heston in every regard.

Of course, it is expensive - but worth every cent!

OT
Dined on 27 March 2019
Overall5Food5Service5Ambience5

fabulous meal, probably best ever.
exceptional use of great ingredients.
no tricked up dishes just amazing food.
the wine list is extraordinary
staff were well informed, attentive and amusing

OT
Dined on 21 March 2019
Overall5Food5Service5Ambience5

Excellent food and service. I found the meat a bit underdone hence was chewy. The bread rolls were far too hard. Otherwise was a wonderful experience.

OT
Dined on 9 March 2019
Overall5Food5Service5Ambience5

This was an amazing dining experience. The food was exquisitely prepared and tasted fabulous. The wine pairing was lovely. The staff gave detailed explanations of where the wines came from and how they had been matched to the meal. The staff were extremely friendly and welcoming.

B
New York Area
23 reviews
Dined on 1 March 2019
Overall5Food5Service5Ambience5

Wickens at Royal Mail makes for a special evening.
We were treated with great service and some excellent food.
The Alphabet soup is creative, surprising, and tasty.
We both REALLY enjoyed our squab dish.
We had the 8 course menu, dishes were spaced out enough for us to enjoy the entire meal.
If you are able to visit, we recommend it.

OT
Dined on 16 February 2019
Overall3Food4Service3Ambience4

Good but not great. Expectations might have been a bit high. Service was a little slow and desserts were fairly ordinary

OT
Dined on 14 February 2019
Overall4Food5Service4Ambience5

A third time visitor just says it all ...
In three months.
We enjoyed all aspects of the experience.
Matthew the maitre d and expert sommelier brings a lovely warmth and professional feel to the space which offers a stunning view of the lower Grampians.
The food is innovative ... we have tried the five course plus numerous snacks and course size is bigger.
Yet really enjoyed the eight course as it had smaller tastes of more.
Make the visit, make a weekend ... we stayed four nights last time.

OT
Dined on 6 February 2019
Overall5Food5Service5Ambience5

Vegetarian friendly! And not just carrot ends and lettuce cups, real thought-out dishes where broccoli was treated as respectfully as duck breast. Everything was so considered. From seating, lighting, plating, wines, food; everything had a place and felt right. Knowledgeable and attentive waiters made it more of an experience than just a dinner. Every bite of every meal a treasure.

OT
Dined on 1 February 2019
Overall4Food4Service5Ambience5

The selection of wine by the glass was amazing. The sommelier was very good. Enjoyed the food, but it wasn’t as good as similar restaurants at the same level. The building and ambiance were great. The only thing that I would suggest to improve is the flavour combination with the food. More so with the initial starters.

OT
Dined on 17 January 2019
Overall4Food4Service5Ambience5

food was adventurous and modern. we had the 8 course menu and there was more than enough food. on a personal note, I found some of the courses a little out of balance with one strong element on some dishes.

OT
Dined on 11 January 2019
Overall4Food4Service5Ambience4

We had the five course meal but with the starters, bread and palate cleanser it was too bigger meal. Portions needed to be 10% smaller. The food was divine.

OT
Dined on 5 January 2019
Overall5Food5Service5Ambience5

An equisit experience