Rokai - Cuauhtémoc

4.6
253 reviews
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MXN500 and over
icon/ic_cuisineCreated with Sketch.
Japanese
Top tags:
  • Authentic
  • Fit for Foodies
  • Casual
Restaurante de Comida Japonesa
What 253 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
Food
4.4
Service
4.4
Ambience
4.3
Value
Noise · Moderate
94% of people would recommend it to a friend
5
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GS
Monterrey
2 reviews
Dined 3 days ago
Overall 5Food 5Service 5Ambience 5

Como siempre, un placer comer en Rokai, ya sea para degustar ramen o el completo omakase, una gran opción con mucho sabor.

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OT
New York Area
2 reviews
Dined 4 days ago
Overall 2Food 3Service 3Ambience 1

La comida está pasable. El chef nos hace concesiones. Pedimos un rollo con el Nori por dentro porque a mi hija le cuesta trabajo masticarlo y no quiso hacerlo. Dijo que va por fuera

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MJ
1 review
Dined 4 days ago
Overall 5Food 5Service 5Ambience 5

El concepto esta lindo, la comida deliciosa, gran variedad en el menú.

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OT
Detroit
1 review
Dined 5 days ago
Overall 4Food 5Service 5Ambience 5

It was really good! I highly recommend this Japanese restaurant.

OT
Las Vegas
1 review
Dined on 15 August 2019
Overall 3Food 3Service 1Ambience 2

El servicio con poca preocupación por el cliente

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OT
New York Area
1 review
Dined on 15 August 2019
Overall 5Food 5Service 5Ambience 5

I just adore this restaurant!

OT
Yucatán
1 review
Dined on 11 August 2019
Overall 5Food 5Service 5Ambience 5

Todo estuvo muy bien , un único detalle: reservamos a las 16:30 y es la segunda vez que ya no tienen Ramen veggie. Gracias.

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RA
Chicago
1 review
Dined on 10 August 2019
Overall 5Food 5Service 5Ambience 5

La comida es riquísima, su fuerte es LA FRESCURA Y CALIDAD de los mariscos. Sentarse en la barra complementa la experiencia. La Hostess muy desagradable (Martina). El servicio excelente! Un lugar de primer nivel :D

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OT
Las Vegas
1 review
Dined on 4 August 2019
Overall 3Food 3Service 4Ambience 4

Sentí que los sabores ya no son los mismos en las ramen quizás cambiaron de cocinero

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P
Mexico City
3 reviews
Dined on 3 August 2019
Overall 5Food 5Service 5Ambience 5

Outstanding quality in foods! The eel with fois is out of this world.

AC
1 review
Dined on 3 August 2019
Overall 5Food 5Service 5Ambience 5

Delicious meal. I can’t recommend this place enough.

OT
1 review
Dined on 3 August 2019
Overall 2Food 1Service 3Ambience 2

Comida salada

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OT
Mexico City
1 review
Dined on 3 August 2019
Overall 4Food 5Service 3Ambience 4

El servicio fue lo que podría ser mejor - algo tardado y el mesero hacía las preguntas de la forma poco amable. Al final mejoraron la actitud

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OT
Mexico City
3 reviews
Dined on 2 August 2019
Overall 3Food 4Service 1Ambience 3

Food was good, just surprised that they don’t leave the Soy Sauce on the table, they pour and take the bottle with them, as an example we order Edamames as starter and no Soy Sauce was given. Service from waiters lacks synchronization and somehow slow. Overall the place is good, just need to improve service levels.

N
1 review
Dined on 31 July 2019
Overall 5Food 5Service 5Ambience 5

Lugar muy japonés, un poco caro, pero lo vale. Valor por tu dinero.

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OT
Mexico City
6 reviews
Dined on 29 July 2019
Overall 5Food 5Service 5Ambience 5

Delicioso!

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OT
Mexico City
1 review
Dined on 28 July 2019
Overall 4Food 5Service 4Ambience 4

Súper rico. auténtico sushi y súper fresco. Algo caro y súepr chiquito, lo que lo hace incómodo porque escuchas las conversaciones de todos. Imperdible el tiramisú de matcha y sake.

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a
1 review
Dined on 22 July 2019
Overall 4Food 5Service 4Ambience 5

Muy buen sashimi, fresco y buena variedad. Los nigiris son muy ricos también. El servicio fue bueno. Me pareció bastante caro y en la cuenta nos quisieron cobrar de mas, revisen su cuenta. Fuera de eso, el lugar es bueno y rico.

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OT
Mexico City
3 reviews
Dined on 21 July 2019
Overall 5Food 5Service 5Ambience 5

Excelente!

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OT
Mexico City
2 reviews
Dined on 20 July 2019
Overall 4Food 3Service 3Ambience 3

Es muy rico, recomiendo que cuando se reserve en linea, se ponga si se quiere sushi o ramen

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OT
Mexico City
1 review
Dined on 19 July 2019
Overall 5Food 5Service 5Ambience 5

Excelente Sake y Ramen

OT
Los Angeles
7 reviews
Dined on 19 July 2019
Overall 5Food 5Service 5Ambience 5

Amazing omakase experience and so reasonably priced at only 1800 pesos per person for the top tier option. My omakase experience included wagyu, black truffles, uni, foi gras, and numerous other delicious fish.

a
1 review
Dined on 15 July 2019
Overall 5Food 5Service 5Ambience 5

Great! Great! Great! Great! Great! Great! Great! Great!

AA
1 review
Dined on 14 July 2019
Overall 2Food 4Service 1Ambience 3

Tristemente este lugar ya no es lo que era. Anteriormente una joya escondida con un excelente "value for money", hoy en dia han elevado los precios cerca del 100%, la calidad del sushi se ha deteriorado y ni hablar del servicio.

En nuestra ultima visita nos entregaron mal la orden y nos indicaron que un platillo era lo que habiamos solicitado a pesar de que lo cuestionamos explicitamente. Una vez que consumimos el platillo, nos indicaron que no era nuestro platillo y nos entregaron el platillo correcto (eran sashimis de apariencia muy similar, por lo cual era dificil para nosotros distinguir a priori). Al momento de llegar la cuenta nos quisieron cobrar el platillo que nos habian entregado por error, argumentando que "nos lo comimos", como si no hubiera sido directamente debido a que ELLOS MISMOS nos indicaron que era nuestro platillo.

Si quieren buena comida Japonesa, recomiendo cualquier otro establecimiento del grupo. Rokai, el lugar que los hizo famosos, ya solo vale la pena para los que les importa mas donde son vistos que la comida.

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NG
Mexico City
3 reviews
Dined on 12 July 2019
Overall 5Food 5Service 5Ambience 5

Impeccable service and probable the most close to being in Tokyo that there is in Mexico City. I LOVE this place, it´s on my top 5 list of restaurants here and i do go out to eat a lot.

JD
Mexico City
3 reviews
Dined on 12 July 2019
Overall 4Food 4Service 3Ambience 3

Buena comida, servicio un poco lento

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RF
Mexico City
1 review
Dined on 11 July 2019
Overall 5Food 5Service 5Ambience 5

Great and authentic! Outstanding service! You can make reservations for either the sushi section or the Ramen. We tried both and loved the Ramen so much

R
1 review
Dined on 8 July 2019
Overall 5Food 5Service 5Ambience 5

Excelente comida. Los meseros se desviven por que estés cómodo y atendido. Buena relación calidad-precio. Lo único malo es que cierran unas horas y vuelven a empezar a las 7.

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Q
Mexico City
3 reviews
Dined on 8 July 2019
Overall 3Food 3Service 2Ambience 3

The food was good, although some low points during the evening. Their service was spotty even though they were not very busy. Also, we looked for as much information on this restaurant before hand and the consensus was that it was about $500MX pp price, however the Omakase we ordered turned out to be $1800 MX pp, a great deal more than shown and it would have been even more should we have ordered a la carte. While the fish quality was very good, it was not a good value at all with servings being extremely stingy, Nigiri portions are usually a minimum of 2 pieces per serving and this only gives you one small serving with even a minimum of Sushi rice, which we enjoy, we felt somewhat cheated to be truthful. We are Chefs and understand food, costs, service but this was just not very satisfying, we also heard comments from other diners as to this. Also for the prices, the place is super casual.

OT
Mexico City
1 review
Dined on 7 July 2019
Overall 5Food 5Service 5Ambience 5

Todo muy rico y el servicio espectacular

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CP
1 review
Dined on 6 July 2019
Overall 4Food 5Service 4Ambience 4

Los meseros no estaban del todo informados acerca de los platillos... unos sí, otros no. Buen lugar aunque un tanto caro.

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MM
New York Area
1 review
Dined on 5 July 2019
Overall 5Food 5Service 3Ambience 5

Siempre es una delicia comer en el Rokai. El servicio podría ser mucho mejor.

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OT
Miami
1 review
Dined on 4 July 2019
Overall 3Food 3Service 4Ambience 3

No me gustó!

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RC
London
5 reviews
Dined on 4 July 2019
Overall 5Food 5Service 5Ambience 4

Excelente comida y muy buen servicio. El ramen es delicioso!

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M
Mexico City
2 reviews
Dined on 4 July 2019
Overall 5Food 5Service 5Ambience 2

Excelente comida, servicio impecable y ambiente muy agradable !

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MD
Washington DC
1 review
Dined on 1 July 2019
Overall 4Food 4Service 4Ambience 3

La comida que sirven es totalmente original. Si prefieres sushi con un toque mexicano, éste no es un lugar para ti.

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RA
1 review
Dined on 30 June 2019
Overall 5Food 5Service 3Ambience 4

La mejor comida japonesa que he probado en México, por mucho.
Más allá de cualquier sushi, los platillos sí son una buena muestra gastronómica japonesa.
Tanto la parte del Ramen, como las degustaciones preparadas en la barra son experiencias culinarias que valen la pena totalmente.

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OT
1 review
Dined on 27 June 2019
Overall 4Food 4Service 5Ambience 4

Good place for Japanese food

OT
1 review
Dined on 26 June 2019
Overall 3Food 4Service 3Ambience 3

I made a reservation for 2pax, to have lunch with an old colleague. We both agreed Rokai was the right pick. When I arrived the waiter assigned a table that was too close to another one. Literally, it looked like we were going to eat together. I asked for another table, given that I saw plenty available with the sign “reserved”. The answer was “no, because they are all reserved”. I guess, as it often happens (sadly) in Mexico, my reservation was not as important as the other ones. In the end I asked to be sat at the bar.

Food was good, pricey, which I would not mind if I’d been treated right.

I’m open to trying it again. Hopefully this time having a reservation will be enough.

OT
Mexico City
4 reviews
Dined on 25 June 2019
Overall 5Food 5Service 3Ambience 5

Me cobraron menos, se los hice ver, y volvieron a cobrarme mal.
Absolutamente lindos pero perdidos, y neta cobrar por un caballito de Limón para el tequila me parece obsceno. Gracias

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