Rockpool Pavilion

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1. K

   Kate

   Sydney

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Polite, helpful and respectful staff who looked to be enjoying being there.

   Report
2. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food3service1ambience2

   Terrible service. Not checked on once by staff. Didn’t ask if we wanted drinks when we sat down took 10 mins for staff to come to table to get first round. Never returned once to ask if we wanted more drinks. Never came to the table to ask if we wanted desserts.

   Report
3. SB

   SuzanneB

   1 review

   5.0

   1 review

   Dined on 8 May 2022

   overall5food5service5ambience5

   Very friendly staff on arrival and through the duration of our visit. Friendly and efficient service of meals and drinks. Beautiful setting.

   Report
4. RC

   RyanC

   Deactivated - Far North Queensland

   2 reviews

   4.0

   2 reviews

   Dined on 7 May 2022

   overall4food5service5ambience4

   Pretty good place to sit by the Strand and eat. We had friendly staff, although the service was a little slow, and meals did not come out together. We celebrated mother's day and everybody agreed the food was very good. Coffee was fairly generic though, if you're just looking for a good coffee then look elsewhere. I would say 4 out of 5 stars, it's a lovely setting and the ambience was quite nice and partially alfresco (very open air dining)

   Report
5. AM

   AnneM

   Deactivated - Far North Queensland

   1 review

   5.0

   1 review

   Dined on 7 May 2022

   overall5food4service5ambience5

   Service was fantastic. They were busy because of mothers day but managed it well.

   Report
6. S

   Sarah

   1 review

   1.0

   1 review

   Dined on 7 May 2022

   overall1food2service1ambience3

   After poor lunch service a few weeks ago, we tried again for Mother’s Day breakfast but were disappointed in the service and food again, There was 45 minutes between the first and lasts meal coming out and some people didn’t receive their coffee after others had finished their meal (everyone ordered at the same time). The eggs were undercooked and the gluten free variation was disappointing. Staff were friendly but seemed frantic and didn’t have an organised approach to serving or clearing tables. The food and service doesn’t live up to such a beautiful location!

   Report
7. MC

   MelanieC

   1 review

   2.0

   1 review

   Dined on 7 May 2022

   overall2food1service3ambience2

   Meals and drink order was "lost" my 2 year old was the last to get her meal (15mins after everyone got theirs) our pastas where absolutely tasteless. Good size meals but rubbish in every other way. Bar man was absolutely by far the rudest person I have ever met. Will not recommend and will not be back. Lift your game guys. Not good enough.

   Report
8. NC

   NatalieC

   Tropical North Queensland

   9 reviews

   vip
   5.0

   9 reviews

   Dined on 7 May 2022

   overall5food5service5ambience5

   Best breakfast on the waterfront. Rockpool rolls are a favourite along with the granola. Staff are super friendly and helpful.

   Report
9. a

   amkea1

   Melbourne

   1 review

   5.0

   1 review

   Dined on 6 May 2022

   overall5food5service5ambience5

   Very attentive staff, great spot, beautiful fresh food!

   Report
10. T

    Thirsty

    1 review

    2.0

    1 review

    Dined on 4 May 2022

    overall2food2service1ambience3

    I feel terrible writing this review because I really want to support local business and I have had a really pleasant lunch at this venue after it initially opened… however dinner last night was not what I expected. We had a booking and were seated promptly. We were then asked what we would like to drink. Unfortunately we did not have a drinks menu. When we requested one the waitresses were unfortunately chatting and did not return for our order so we had to capture their attention. I ordered a glass of wine and was served it in a champagne glass half filled. The steaks were served without steak knives. The food seemed dry. It was not by any means a busy night. This restaurant has a beautiful fit out and location and so much potential but for the price I was expecting better service and food. I hope it continues to improve and this was just a hiccup

    Report
11. F

    Fitgirls

    Deactivated - Far North Queensland

    1 review

    4.0

    1 review

    Dined on 3 May 2022

    overall4food3service4ambience4

    Barramundi & chips were lovely but could have been hotter

    Report
12. 2

    2022travellers

    Tropical North Queensland

    1 review

    1.0

    1 review

    Dined on 1 May 2022

    overall1food1service1ambience1

    Wasn’t impressed with service, got bumped from a table and then left to hang around in the middle of the restaurant whilst they fumbled around. Only looks to have been one girl on that evening. Wouldn’t go again..further review on trip advisor

    Report
13. c

    carolannej

    1 review

    1.0

    1 review

    Dined on 1 May 2022

    overall1food1service1ambience1

    Food was terrible wasn’t worth it at all both parties did not enjoy there meals at all

    Report
14. SS

    SallyS

    Tropical North Queensland

    8 reviews

    vip
    1.0

    8 reviews

    Dined on 1 May 2022

    overall1food1service2ambience3

    First time here. We frequent Shorehouse and love it there so thought we would venture here being that it is owned by same people. Very disappointed. Was excited about what we ordered which was seafood bisque. It was gritty and had a sandy texture. Not nice at all. Notified manager at end of meal and although he thanked us for the feedback and apologised he also proceeded to blame it on a lack of management. No refund was offered or even a discount to entice us back. This was a bad customer experience and I doubt we will return to this restaurant.

    Report
15. A

    Angie

    Seattle

    6 reviews

    5.0

    6 reviews

    Dined on 29 April 2022

    overall5food5service5ambience5

    The food is lovely and the view amazing! I highly recommend this place!

    Report
16. RC

    RachelC

    Brisbane

    1 review

    4.0

    1 review

    Dined on 23 April 2022

    overall4food3service5ambience4

    Steak was great, but seafood bisque was not up to standard, especially given the price. It as overly salty and had none of the creaminess you would expect in such a dish. The seafood was tasteless and bland. Service was very good

    Report
17. S

    Saturday

    Tropical North Queensland

    1 review

    4.0

    1 review

    Dined on 23 April 2022

    overall4food4service5ambience5

    We had an enjoyable night and the service staff were exceptional. Food was good but I have to be really honest in the I had the seafood bisque and I would not order it again. It was a bit salty for my taste and I think a little over price for what I was served however all other guest enjoyed their meals. Thanks for having us.

    Report
18. RD

    RonnieD

    Brisbane

    1 review

    4.0

    1 review

    Dined on 22 April 2022

    overall4food5service5ambience3

    Food was great as were the staff. Unfortunately the position if of our table (would you believe table number 13) was ordinary…..totally blocked the beautiful view from the 50cm pillars. I would definitely go back as the food was lovely but would request a table where the view to be unblocked.

    Report
19. PH

    PatriciaH

    1 review

    4.0

    1 review

    Dined on 22 April 2022

    overall4food4service4ambience4

    Party of 5 adults. Started with the bread selection & the hummus which was so good. Found out there is also a kiosk menu so one chose to have a chicken burger whilst the rest of us ordered from the lunch menu. Food was very good with the only criticism was that the burger came out way before the rest of the order. Love the atmosphere and we will definitely be back

    Report
20. DA

    DonA

    Tropical North Queensland

    3 reviews

    4.0

    3 reviews

    Dined on 22 April 2022

    overall4food5service5ambience5

    A well kept culinary secret in Townsville. If your view of the Rockpool Pavilion is overshadowed by negative thoughts from the past, SHAKE IT OFF! This is a quality venue with excellent value for money and that nuance that is unique to Townsville's seaside venues. Give the new Rockpool Pavilion a go, for sure!

    Report
21. j

    jeffrey

    Tropical North Queensland

    9 reviews

    vip
    5.0

    9 reviews

    Dined on 15 April 2022

    overall5food5service5ambience5

    This is a great restaurant, with excellent service

    Report
22. NC

    NatalieC

    Tropical North Queensland

    9 reviews

    vip
    5.0

    9 reviews

    Dined on 14 April 2022

    overall5food5service5ambience5

    We had breakfast with the family. Rockpool rolls are always good and the Musli and fruit plate delicious. It can be a bit sunny and hot in the mornings but we had a table in the shade with a nice view .

    Report
23. LL

    LouiseL

    Tropical North Queensland

    3 reviews

    5.0

    3 reviews

    Dined on 9 April 2022

    overall5food5service5ambience4

    A lovely night weather wise and our view over the Rockpool was stunning. Welcoming staff, prompt ordering and service of food & beverages. Large meal sizes and food very well presented and delicious. Our food octopus salad, rigatoni, steak, house bread, house salad. No room for dessert. Good choices for wines. A lovely dinner for two.

    Report
24. AS

    AlexS

    1 review

    5.0

    1 review

    Dined on 9 April 2022

    overall5food5service5ambience5

    Absolutely loved it. Perfect breakfast spot and very nice staff

    Report
25. T

    Trix

    1 review

    3.0

    1 review

    Dined on 8 April 2022

    overall3food4service3ambience3

    Food was good., however slow coming out after we ordered. Though staff were on the move around us, our finished plates remained on the table and were not cleared before we left.

    Report
26. A

    Angie

    Seattle

    7 reviews

    5.0

    7 reviews

    Dined on 7 April 2022

    overall5food5service5ambience5

    Wonderful food, service and ambiance! As per my usual, the Atlantic Salmon, was perfect. My partner and I love this place!

    Report
27. RL

    RebbeccaL

    1 review

    4.0

    1 review

    Dined on 2 April 2022

    overall4food4service5ambience4

    The staff were very attentive and always making sure we were happy with our food and drinks. It is a bit pricey for what it is. Had great food and would go again

    Report
28. BB

    BobB

    1 review

    2.0

    1 review

    Dined on 1 April 2022

    overall2food3service2ambience4

    Initial welcome and seating was pleasant and professional. Ambience was great, cleanliness was excellent. However had to wait 20 min for initial drink order once we were seated. Entrée was good, but no individual plates or cutlery, which took a bit of time to find. Mains were good. Service for further drinks was non-existent. Overall our dining experience was nice but way overpriced.

    Report
29. SK

    SharonK

    Tropical North Queensland

    1 review

    3.0

    1 review

    Dined on 1 April 2022

    overall3food3service4ambience5

    A little disappointed in the mains,

    Report
30. k

    keightem

    Tropical North Queensland

    2 reviews

    5.0

    2 reviews

    Dined on 1 April 2022

    overall5food5service5ambience5

    Dougly our waiter was the best. Felt so comfortable and the kids even had colouring in to keep them entertained. The batter on the barramundi fish was incredible 🐟We will be back!

    Report
31. A

    Angie

    Seattle

    7 reviews

    5.0

    7 reviews

    Dined on 1 April 2022

    overall5food5service5ambience5

    Took visiting Project Manager from Canada to Rock Pool for dinner! Great food, great service! Have been there personally for lunches and dinners, so we were confident of the place!

    Report
32. K

    Kendall

    1 review

    5.0

    1 review

    Dined on 30 March 2022

    overall5food5service5ambience5

    My family and I came for a late lunch and the whole experience was incredible. The staff were lovely, the food was TO DIE FOR, and the cocktails were exceptional. They have done the place up perfectly, cannot find a single fault. I loved it.

    Report
33. J

    Joybelles

    Tropical North Queensland

    2 reviews

    3.0

    2 reviews

    Dined on 25 March 2022

    overall3food2service2ambience4

    The menu was limited and the flavours just weren’t there. The oysters killpatrick weren’t great they sghave had a char grill on top. the barramundi was great but looked the plate should have had a bit of salad not just chips and a pickle. The best part was the mango dessert.

    Report
34. SW

    ShontayeWehrman

    1 review

    5.0

    1 review

    Dined on 23 March 2022

    overall5food4service5ambience5

    Staff were so amazing and meals and cocktails taste great !

    Report
35. AP

    AnthonyP

    London

    1 review

    5.0

    1 review

    Dined on 19 March 2022

    overall5food5service5ambience4

    A slightly similar menu. Like eggs your way and bacon. Also, gluten free options are limited

    Report
36. GL

    GraceL

    Tropical North Queensland

    1 review

    5.0

    1 review

    Dined on 16 March 2022

    overall5food5service5ambience5

    We had a wonderful experience and can’t wait to go back!

    Report
37. JJ

    JoJo

    Tropical North Queensland

    1 review

    3.0

    1 review

    Dined on 16 March 2022

    overall3food4service3ambience4

    Lovely food and great service. Will definitely be back again 😊

    Report
38. D

    Debbie

    Tropical North Queensland

    2 reviews

    4.0

    2 reviews

    Dined on 5 March 2022

    overall4food4service5ambience5

    Great Breakfast eggs cooked really well the bread awesome!

    Report
39. AC

    AllanC

    Tropical North Queensland

    1 review

    4.0

    1 review

    Dined on 3 March 2022

    overall4food4service3ambience4

    Great night only criticism I have is that we had to wait too long for drinks once ordered.

    Report
40. NC

    NatalieC

    Tropical North Queensland

    9 reviews

    vip
    3.0

    9 reviews

    Dined on 27 February 2022

    overall3food2service4ambience5

    The venue itself is super nice and the sea breeze and view were gorgeous. The staff are very friendly and helpful. We have enjoyed the breakfast but the lunch was very average for the price of meals. They do great coffee and were able to whip up some non alcohol mocktails.

    Report