Rockpool Pavilion

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1. CM

   ChrisM

   1 review

   5.0

   1 review

   Dined on 28 July 2022

   overall5food5service5ambience4

   Food was fantastic, the service was excellent. Had a nice quiet meal with a good view of the Rockpool and ocean. Had a really nice time with my girlfriend and little boy. Will definitely come back another time. The only thing I can say is the menu was a lot smaller than I expected but that’s ok.

   Report
2. JM

   JulieM

   1 review

   4.0

   1 review

   Dined on 27 July 2022

   overall4food4service4ambience4

   A little slow to clear in between meals. Loud at times, food beautiful 💕

   Report
3. IC

   IanC

   1 review

   5.0

   1 review

   Dined on 21 July 2022

   overall5food5service5ambience4

   Our lunch for my wife's birthday was great. Food and service...excellent and of course the view from our table was great too. As visitors to Townsville we recommend this Restaurant and would return if in the city again.

   Report
4. TM

   TraceyM

   Tropical North Queensland

   1 review

   4.0

   1 review

   Dined on 20 July 2022

   overall4food4service5ambience4

   Pleasant night out with visiting work colleagues. 5 Star Fitness discount greatly appreciated.

   Report
5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on 17 July 2022

   overall5food5service5ambience5

   The staff were welcoming and attentive. The food was delicious and the views out over the rock pool were very pretty.

   Report
6. L

   Local

   Brisbane

   1 review

   4.0

   1 review

   Dined on 16 July 2022

   overall4food4service5ambience4

   Beautiful views and the most attentive friendly service. Meals were served with right timing. Loved the Red Corvette cocktails but they ran out of ingredients and couldn't keep up with a second round 😥 Look forward to visiting again and enjoying an outdoor table as Townville starts to warm up. Nice to have another place on the water to enjoy.

   Report
7. d

   dani

   1 review

   4.0

   1 review

   Dined on 15 July 2022

   overall4food5service2ambience4

   Food and view is outstanding. I can’t say that about the customer service.. order was wrong, food came out at all different times ( so we couldn’t eat together) … and trying to order more drinks was impossible as the waitress wouldn’t look over the tables

   Report
8. T

   Tourist

   1 review

   3.0

   1 review

   Dined on 10 July 2022

   overall3food2service4ambience4

   The food was average, not bad but very simple. It is a great location but there are many places in Townsville that offer better food.

   Report
9. D

   Danni

   1 review

   3.0

   1 review

   Dined on 9 July 2022

   overall3food2service5ambience4

   Great atmosphere and beautiful location. Food however was very average and my meal (and the others at my table) were served cold. I ordered the blueberry hotcakes and I found them to be very dry.

   Report
10. BP

    BelindaP

    1 review

    4.0

    1 review

    Dined on 7 July 2022

    overall4food4service4ambience4

    My family and I dined at The Rock Pool Pavillion for a birthday celebration. We had been before and knew what to expect. We enjoyed the experience again with the only disappointment being that there was no ice cream for the dessert options - which ultimately cost the restaurant as we went elsewhere. Perhaps a sign or a mention by the wait person at the commencement of the sitting would have helped. We will dine again as it is a lovely venue with polite staff and high levels of cleanliness and class.

    Report
11. BD

    BrianDA

    1 review

    3.0

    1 review

    Dined on 6 July 2022

    overall3food3service3ambience5

    The pork was fantastic, the battered fish was great, the entree scallops and bread were well over priced and the potato salad needs a lot of work. Lovely view.

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12. C

    Coraliee

    1 review

    5.0

    1 review

    Dined on 5 July 2022

    overall5food5service5ambience5

    A beautiful place to dine as the sun is setting over the Rock Pool. We enjoyed our meals celebrating a birthday. The oysters we shared as a starter were fresh and divine, and we all enjoyed our main meals. The restaurant was very accommodating and allowed us to bring our own small birthday cake, even lighting the candles and bringing it out afterwards. The staff were lovely and friendly, which added to the calm and serene ambience of the restaurant which made it even more enjoyable.

    Report
13. CR

    CamillaR

    Tropical North Queensland

    3 reviews

    5.0

    3 reviews

    Dined on 3 July 2022

    overall5food5service5ambience5

    Amazing. Food was a knockout! Great service. We will be back!

    Report
14. OT

    OpenTable Diner

    Tropical North Queensland

    2 reviews

    5.0

    2 reviews

    Dined on 2 July 2022

    overall5food5service5ambience5

    Great service and great food

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15. AB

    AB21

    Tropical North Queensland

    1 review

    5.0

    1 review

    Dined on 30 June 2022

    overall5food5service5ambience3

    Great food and service, though ambiance needs some improvement. It was hard to talk and be heard.

    Report
16. SB

    SamB

    1 review

    5.0

    1 review

    Dined on 29 June 2022

    overall5food5service5ambience5

    Second time we have been here as a group. Even though the menu is minimal we all seemed to have enjoyed what we had chosen. The view is to die for. Nothing better anywhere. Now let’s talk about the staff. Nothing short of amazing. Each of them so friendly. Nothing too much trouble for any of them. Made us all feel very welcome

    Report
17. OT

    OpenTable Diner

    New South Wales

    1 review

    4.0

    1 review

    Dined on 26 June 2022

    overall4food4service3ambience5

    First time there, loved the food. Had a booking at 1.00pm Sunday and were greeted very warmly and they was thankful that we booked. I asked what time kitchen closed as we had an issue at shore house week before, was advised it’s open till 8.00 pm on , all good as we were only there for lunch. Unfortunately the staff went missing around 2ish, had to chase for service multiple times, then was ordering dessert, and advised kitchen closing (2.30 ish) Paying bill just asked re kitchen and was advise short staffed, While I don’t have an issue with all of the above, honestly is so important as I asked straight up,we are all in the same boat with staff shortages across many businesses , be upfront, best policy I will be back as it is nice there, just sort your communication to customer a little better Cheers Brad

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18. JH

    JudiH

    1 review

    4.0

    1 review

    Dined on 24 June 2022

    overall4food4service5ambience4

    Lovely spot for a relaxing lunch. Not an extensive menu however good selection. Staff were lovely. Friendly and helpful. Beautiful outlook on an awesome Townsville day🙂

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19. A

    Angie

    Seattle

    7 reviews

    5.0

    7 reviews

    Dined on 19 June 2022

    overall5food5service5ambience5

    Everything was excellent! My partner and I visit regularly for lunches and dinners, and are always very happy! We have family coming to visit Aussie soon and we already have Rockpool as a destination for them to experience!

    Report
20. LD

    LocalDiner

    1 review

    4.0

    1 review

    Dined on 17 June 2022

    overall4food4service2ambience4

    Food was nice, however the over an hour wait just for bread starter to arrive was a bit much. And then the steak came out almost 10mins before the rest of the meals. Kids meals were delivered last.

    Report
21. RG

    RobertG

    Gold Coast

    5 reviews

    3.0

    5 reviews

    Dined on 17 June 2022

    overall3food3service2ambience3

    I like this place, great location, but sorry to say the service could be better, ordered our drinks and didn’t get them for over half an hour, after reminding the waitress. Food was ordinary for the price, could have got the same steak, chips and salad at the local pub for less than half the price. To their credit though, they did take the drinks off the price for their lack of service.

    Report
22. MR

    MeganR

    1 review

    3.0

    1 review

    Dined on 17 June 2022

    overall3food5service3ambience4

    Everything was good, was a 45 minute wait for our meals to arrive though, which was frustrating. I tried to make eye contact with wait staff and got avoided, so I only had one drink. The food was delicious.

    Report
23. JB

    JohnB

    1 review

    3.0

    1 review

    Dined on 12 June 2022

    overall3food2service4ambience4

    We were disappointed that the crumbed Barramundi didnt come with salad and the Shellfish Bisque lacked volume. We were there just before 12 but were told, we could only order of the Lunch Menu. I was happy with that but others in our group weren't, we asked if it was possible to stay where we were and order of both, but were told no we had to move and sit on the tables reserved for the Café. Which created a little bit on angst in the group and which probably spoilt a nice lunch.

    Report
24. OT

    OpenTable Diner

    Tropical North Queensland

    1 review

    5.0

    1 review

    Dined on 11 June 2022

    overall5food5service5ambience5

    Service was friendly and fast

    Report
25. RG

    RachelG

    1 review

    5.0

    1 review

    Dined on 5 June 2022

    overall5food5service4ambience5

    The food was delicious; the menu a little hard to understand but a quick google cleared things up! Would dine there again for a special occasion

    Report
26. W

    Wowlunch

    New York Area

    3 reviews

    3.0

    3 reviews

    Dined on 3 June 2022

    overall3food3service3ambience5

    The Rockpool Pavillion is in a beautiful spot. The staff tries to oblige in any way they can although the training is sadly missing.

    Report
27. NO

    NOrthwardlical

    Hawaii

    2 reviews

    3.0

    2 reviews

    Dined on 3 June 2022

    overall3food4service3ambience3

    Nice setting beside the water with generous serve of quality fish . This was spoilt however by smelly untidy toilets minus both hand towels and hand wash !

    Report
28. S

    Stuart

    1 review

    2.0

    1 review

    Dined on 1 June 2022

    overall2food2service4ambience4

    Was disappointed with the food. The lobster entree is a side-plate style bread roll filled with an oversauced mix of unidentifiable lumps, which appeared bulk-produced and perfunctory. The broccolini green vegetable was unavailable (which is acceptable) but no alternative green vegetable was in its place. The corn was heavily over buttered. The seafood linguine was heavily sauced and over-seasoned, there was no subtle flavor of the primary seafood ingredients at all. The service was great and the setting was very nice as well. Thank you.

    Report
29. MG

    ManonG

    1 review

    2.0

    1 review

    Dined on 31 May 2022

    overall2food2service3ambience3

    Bisque sauce thick and too strong. Salt decoration for oysters was poured over the oysters as well as under. Prawns languini served in a nasty strong Chili orange sauce ,Chili or other hot ingredient not mentioned on menu. $14 glass of champagne only had 2 mouthful as glass much narrower and smaller than wine glass was same level as wine

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30. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 29 May 2022

    overall3food2service3ambience3

    Everything just average…food, service, ambiance.. Would I return…this is my third visit…so probably not. There’s better venues out there.

    Report
31. OT

    OpenTable Diner

    Tropical North Queensland

    3 reviews

    2.0

    3 reviews

    Dined on 28 May 2022

    overall2food2service2ambience3

    Beautiful location. Food was very poor. The Seafood Bisque was basically a muddy tasting salty brine, the fresh oysters were not cold. After our initial drink order we were not asked for our drinks order again. No desserts were offered. We left and went down the road for drinks.

    Report
32. JS

    JaniceS

    Brisbane

    2 reviews

    5.0

    2 reviews

    Dined on 28 May 2022

    overall5food5service5ambience4

    Lovely first time experience, we did have two plant based ppl in our company and the choices weren’t great as there was no meal for plant based just sides to be put together for them, this is feedback not a complaint. The food was beautiful and service when we arrived to ordering was very good. We will be back and we would highly recommend especially with that view it’s so beautiful.

    Report
33. JS

    JamesS

    Tropical North Queensland

    1 review

    3.0

    1 review

    Dined on 27 May 2022

    overall3food2service3ambience2

    Beautiful entree, to only be sadly dissapointed by the mains.

    Report
34. LM

    LM39

    Tropical North Queensland

    1 review

    4.0

    1 review

    Dined on 24 May 2022

    overall4food4service4ambience5

    A friendly COVID safe venue with a very good menu, and wonderful views.

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35. GY

    GailY

    1 review

    5.0

    1 review

    Dined on 22 May 2022

    overall5food5service5ambience5

    My friends and I really enjoyed our meals and the atmosphere looking over the water with the sea breeze was enjoyable. All the staff friendly and helpful. We had a wonderful afternoon.

    Report
36. JE

    JENNYM

    Queensland

    1 review

    5.0

    1 review

    Dined on 21 May 2022

    overall5food5service5ambience5

    Delicious meals. Service was excellent. Views across to Magnetic Island are just beautiful on sunset. We had a very relaxing dinner and would recommend this restaurant. We will return.

    Report
37. KD

    KarenD

    1 review

    5.0

    1 review

    Dined on 21 May 2022

    overall5food5service5ambience5

    The food was fantastic and the service was great too. Thank you.

    Report
38. AS

    AllisonS

    Brisbane

    2 reviews

    1.0

    2 reviews

    Dined on 20 May 2022

    overall1food3service1ambience3

    Most of the younger staff had none or little customer service skills , standing around oblivious to our table ready to order. When I asked for cracked black pepper I was given fresh table pepper in a bowl from the kitchen! The wine was not adequately chilled . When we asked for the menu for desert , the young lady proceeded to clear tables and we did not receive our menus ! Quite overpriced For the lack of quality service I was expecting ! Disappointing .

    Report
39. SS

    ShellS

    1 review

    4.0

    1 review

    Dined on 20 May 2022

    overall4food5service3ambience4

    We attended for a date night. Overall we had a lovely time. Food was amazing and such great value. Portion sizes were perfect. Drinks were reasonably priced. Staff were friendly. Only downside for us was that we constantly needed to repeat everything. We arrived early to have a few drinks on the deck before our reservation. We had to tell 3 different staff members that we weren't ordering yet and were just having drinks before our reservation. Our second round of drinks were forgotten about and only provided to us when we asked about them when moving to our reserved table. When we ordered our meals and third round of drinks the waiter took our order but then returned about a minute later to double check it. It got frustrating having to repeat everything so many times but we did have a good time

    Report
40. K

    Kate

    Sydney

    1 review

    5.0

    1 review

    Dined on 12 May 2022

    overall5food5service5ambience5

    Polite, helpful and respectful staff who looked to be enjoying being there.

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