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Venue - Rockpool Pavilion, Townsville, AU-QLD

Rockpool Pavilion

3.8
3.8
82 Reviews
$40 and under
Modern Australian
Rockpool Pavilion is a modern, casual & family friendly restaurant and takeaway located overlooking the waterfront at the Rockpool on Townsville's The Strand.

Make a reservation

2 people

7:00 pm


Booked 7 times today

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Modern Australian, Seafood

  • Hours of Operation

    Tue–Thu 11:00 am–8:00 pm Fri–Sun 7:00 am–8:00 pm

  • Phone number

    (07) 4771 3474

  • Payment Options

    AMEX, Contactless Payment, MasterCard, Visa

  • Dress Code

    Casual Dress

What 82 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 3.8Food
  • 3.9Service
  • 4.2Ambience
  • 3.7Value

NoiseModerate

Loved For

  • Tropical North Queensland

    Group Bookings

  • Tropical North Queensland

    Lunch

  • Tropical North Queensland

    Outdoor Eating

  • Tropical North Queensland

    Scenic View

  • Townsville

    Most Booked

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Filters

  1. AB

    AB21

    Tropical North Queensland

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience3
    Great food and service, though ambiance needs some improvement. It was hard to talk and be heard.
  2. SB

    SamB

    1 review

    5.0

    1 review

    Dined 3 days ago

    overall5food5service5ambience5
    Second time we have been here as a group. Even though the menu is minimal we all seemed to have enjoyed what we had chosen. The view is to die for. Nothing better anywhere. Now let’s talk about the staff. Nothing short of amazing. Each of them so friendly. Nothing too much trouble for any of them. Made us all feel very welcome
  3. OT

    OpenTable Diner

    New South Wales

    1 review

    4.0

    1 review

    Dined 6 days ago

    overall4food4service3ambience5
    First time there, loved the food. Had a booking at 1.00pm Sunday and were greeted very warmly and they was thankful that we booked. I asked what time kitchen closed as we had an issue at shore house week before, was advised it’s open till 8.00 pm on , all good as we were only there for lunch. Unfortunately the staff went missing around 2ish, had to chase for service multiple times, then was ordering dessert, and advised kitchen closing (2.30 ish) Paying bill just asked re kitchen and was advise short staffed, While I don’t have an issue with all of the above, honestly is so important as I asked straight up,we are all in the same boat with staff shortages across many businesses , be upfront, best policy I will be back as it is nice there, just sort your communication to customer a little better Cheers Brad
  4. JH

    JudiH

    1 review

    4.0

    1 review

    Dined on 24 June 2022

    overall4food4service5ambience4
    Lovely spot for a relaxing lunch. Not an extensive menu however good selection. Staff were lovely. Friendly and helpful. Beautiful outlook on an awesome Townsville day🙂
  5. A

    Angie

    Seattle

    7 reviews

    5.0

    7 reviews

    Dined on 19 June 2022

    overall5food5service5ambience5
    Everything was excellent! My partner and I visit regularly for lunches and dinners, and are always very happy! We have family coming to visit Aussie soon and we already have Rockpool as a destination for them to experience!
  6. LD

    LocalDiner

    1 review

    4.0

    1 review

    Dined on 17 June 2022

    overall4food4service2ambience4
    Food was nice, however the over an hour wait just for bread starter to arrive was a bit much. And then the steak came out almost 10mins before the rest of the meals. Kids meals were delivered last.
  7. RG

    RobertG

    Gold Coast

    3 reviews

    3.0

    3 reviews

    Dined on 17 June 2022

    overall3food3service2ambience3
    I like this place, great location, but sorry to say the service could be better, ordered our drinks and didn’t get them for over half an hour, after reminding the waitress. Food was ordinary for the price, could have got the same steak, chips and salad at the local pub for less than half the price. To their credit though, they did take the drinks off the price for their lack of service.
  8. MR

    MeganR

    1 review

    3.0

    1 review

    Dined on 17 June 2022

    overall3food5service3ambience4
    Everything was good, was a 45 minute wait for our meals to arrive though, which was frustrating. I tried to make eye contact with wait staff and got avoided, so I only had one drink. The food was delicious.
  9. JB

    JohnB

    1 review

    3.0

    1 review

    Dined on 12 June 2022

    overall3food2service4ambience4
    We were disappointed that the crumbed Barramundi didnt come with salad and the Shellfish Bisque lacked volume. We were there just before 12 but were told, we could only order of the Lunch Menu. I was happy with that but others in our group weren't, we asked if it was possible to stay where we were and order of both, but were told no we had to move and sit on the tables reserved for the Café. Which created a little bit on angst in the group and which probably spoilt a nice lunch.
  10. OT

    OpenTable Diner

    Tropical North Queensland

    1 review

    5.0

    1 review

    Dined on 11 June 2022

    overall5food5service5ambience5
    Service was friendly and fast
  11. RG

    RachelG

    1 review

    5.0

    1 review

    Dined on 5 June 2022

    overall5food5service4ambience5
    The food was delicious; the menu a little hard to understand but a quick google cleared things up! Would dine there again for a special occasion
  12. W

    Wowlunch

    New York Area

    3 reviews

    3.0

    3 reviews

    Dined on 3 June 2022

    overall3food3service3ambience5
    The Rockpool Pavillion is in a beautiful spot. The staff tries to oblige in any way they can although the training is sadly missing.
  13. NO

    NOrthwardlical

    Hawaii

    2 reviews

    3.0

    2 reviews

    Dined on 3 June 2022

    overall3food4service3ambience3
    Nice setting beside the water with generous serve of quality fish . This was spoilt however by smelly untidy toilets minus both hand towels and hand wash !
  14. S

    Stuart

    1 review

    2.0

    1 review

    Dined on 1 June 2022

    overall2food2service4ambience4
    Was disappointed with the food. The lobster entree is a side-plate style bread roll filled with an oversauced mix of unidentifiable lumps, which appeared bulk-produced and perfunctory. The broccolini green vegetable was unavailable (which is acceptable) but no alternative green vegetable was in its place. The corn was heavily over buttered. The seafood linguine was heavily sauced and over-seasoned, there was no subtle flavor of the primary seafood ingredients at all. The service was great and the setting was very nice as well. Thank you.
  15. MG

    ManonG

    1 review

    2.0

    1 review

    Dined on 31 May 2022

    overall2food2service3ambience3
    Bisque sauce thick and too strong. Salt decoration for oysters was poured over the oysters as well as under. Prawns languini served in a nasty strong Chili orange sauce ,Chili or other hot ingredient not mentioned on menu. $14 glass of champagne only had 2 mouthful as glass much narrower and smaller than wine glass was same level as wine
  16. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on 29 May 2022

    overall3food2service3ambience3
    Everything just average…food, service, ambiance.. Would I return…this is my third visit…so probably not. There’s better venues out there.
  17. OT

    OpenTable Diner

    Tropical North Queensland

    2 reviews

    2.0

    2 reviews

    Dined on 28 May 2022

    overall2food2service2ambience3
    Beautiful location. Food was very poor. The Seafood Bisque was basically a muddy tasting salty brine, the fresh oysters were not cold. After our initial drink order we were not asked for our drinks order again. No desserts were offered. We left and went down the road for drinks.
  18. JS

    JaniceS

    Brisbane

    2 reviews

    5.0

    2 reviews

    Dined on 28 May 2022

    overall5food5service5ambience4
    Lovely first time experience, we did have two plant based ppl in our company and the choices weren’t great as there was no meal for plant based just sides to be put together for them, this is feedback not a complaint. The food was beautiful and service when we arrived to ordering was very good. We will be back and we would highly recommend especially with that view it’s so beautiful.
  19. JS

    JamesS

    1 review

    3.0

    1 review

    Dined on 27 May 2022

    overall3food2service3ambience2
    Beautiful entree, to only be sadly dissapointed by the mains.
  20. LM

    LM39

    Tropical North Queensland

    1 review

    4.0

    1 review

    Dined on 24 May 2022

    overall4food4service4ambience5
    A friendly COVID safe venue with a very good menu, and wonderful views.
  21. GY

    GailY

    1 review

    5.0

    1 review

    Dined on 22 May 2022

    overall5food5service5ambience5
    My friends and I really enjoyed our meals and the atmosphere looking over the water with the sea breeze was enjoyable. All the staff friendly and helpful. We had a wonderful afternoon.
  22. JE

    JENNYM

    Queensland

    1 review

    5.0

    1 review

    Dined on 21 May 2022

    overall5food5service5ambience5
    Delicious meals. Service was excellent. Views across to Magnetic Island are just beautiful on sunset. We had a very relaxing dinner and would recommend this restaurant. We will return.
  23. KD

    KarenD

    1 review

    5.0

    1 review

    Dined on 21 May 2022

    overall5food5service5ambience5
    The food was fantastic and the service was great too. Thank you.
  24. AS

    AllisonS

    Brisbane

    2 reviews

    1.0

    2 reviews

    Dined on 20 May 2022

    overall1food3service1ambience3
    Most of the younger staff had none or little customer service skills , standing around oblivious to our table ready to order. When I asked for cracked black pepper I was given fresh table pepper in a bowl from the kitchen! The wine was not adequately chilled . When we asked for the menu for desert , the young lady proceeded to clear tables and we did not receive our menus ! Quite overpriced For the lack of quality service I was expecting ! Disappointing .
  25. SS

    ShellS

    1 review

    4.0

    1 review

    Dined on 20 May 2022

    overall4food5service3ambience4
    We attended for a date night. Overall we had a lovely time. Food was amazing and such great value. Portion sizes were perfect. Drinks were reasonably priced. Staff were friendly. Only downside for us was that we constantly needed to repeat everything. We arrived early to have a few drinks on the deck before our reservation. We had to tell 3 different staff members that we weren't ordering yet and were just having drinks before our reservation. Our second round of drinks were forgotten about and only provided to us when we asked about them when moving to our reserved table. When we ordered our meals and third round of drinks the waiter took our order but then returned about a minute later to double check it. It got frustrating having to repeat everything so many times but we did have a good time
  26. K

    Kate

    Sydney

    1 review

    5.0

    1 review

    Dined on 12 May 2022

    overall5food5service5ambience5
    Polite, helpful and respectful staff who looked to be enjoying being there.
  27. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on 11 May 2022

    overall1food3service1ambience2
    Terrible service. Not checked on once by staff. Didn’t ask if we wanted drinks when we sat down took 10 mins for staff to come to table to get first round. Never returned once to ask if we wanted more drinks. Never came to the table to ask if we wanted desserts.
  28. SB

    SuzanneB

    1 review

    5.0

    1 review

    Dined on 8 May 2022

    overall5food5service5ambience5
    Very friendly staff on arrival and through the duration of our visit. Friendly and efficient service of meals and drinks. Beautiful setting.
  29. RC

    RyanC

    Deactivated - Far North Queensland

    4 reviews

    4.0

    4 reviews

    Dined on 7 May 2022

    overall4food5service5ambience4
    Pretty good place to sit by the Strand and eat. We had friendly staff, although the service was a little slow, and meals did not come out together. We celebrated mother's day and everybody agreed the food was very good. Coffee was fairly generic though, if you're just looking for a good coffee then look elsewhere. I would say 4 out of 5 stars, it's a lovely setting and the ambience was quite nice and partially alfresco (very open air dining)
  30. AM

    AnneM

    Deactivated - Far North Queensland

    1 review

    5.0

    1 review

    Dined on 7 May 2022

    overall5food4service5ambience5
    Service was fantastic. They were busy because of mothers day but managed it well.
  31. S

    Sarah

    1 review

    1.0

    1 review

    Dined on 7 May 2022

    overall1food2service1ambience3
    After poor lunch service a few weeks ago, we tried again for Mother’s Day breakfast but were disappointed in the service and food again, There was 45 minutes between the first and lasts meal coming out and some people didn’t receive their coffee after others had finished their meal (everyone ordered at the same time). The eggs were undercooked and the gluten free variation was disappointing. Staff were friendly but seemed frantic and didn’t have an organised approach to serving or clearing tables. The food and service doesn’t live up to such a beautiful location!
  32. MC

    MelanieC

    1 review

    2.0

    1 review

    Dined on 7 May 2022

    overall2food1service3ambience2
    Meals and drink order was "lost" my 2 year old was the last to get her meal (15mins after everyone got theirs) our pastas where absolutely tasteless. Good size meals but rubbish in every other way. Bar man was absolutely by far the rudest person I have ever met. Will not recommend and will not be back. Lift your game guys. Not good enough.
  33. NC

    NatalieC

    Tropical North Queensland

    9 reviews

    vip
    5.0

    9 reviews

    Dined on 7 May 2022

    overall5food5service5ambience5
    Best breakfast on the waterfront. Rockpool rolls are a favourite along with the granola. Staff are super friendly and helpful.
  34. a

    amkea1

    Melbourne

    1 review

    5.0

    1 review

    Dined on 6 May 2022

    overall5food5service5ambience5
    Very attentive staff, great spot, beautiful fresh food!
  35. T

    Thirsty

    1 review

    2.0

    1 review

    Dined on 4 May 2022

    overall2food2service1ambience3
    I feel terrible writing this review because I really want to support local business and I have had a really pleasant lunch at this venue after it initially opened… however dinner last night was not what I expected. We had a booking and were seated promptly. We were then asked what we would like to drink. Unfortunately we did not have a drinks menu. When we requested one the waitresses were unfortunately chatting and did not return for our order so we had to capture their attention. I ordered a glass of wine and was served it in a champagne glass half filled. The steaks were served without steak knives. The food seemed dry. It was not by any means a busy night. This restaurant has a beautiful fit out and location and so much potential but for the price I was expecting better service and food. I hope it continues to improve and this was just a hiccup
  36. F

    Fitgirls

    Deactivated - Far North Queensland

    1 review

    4.0

    1 review

    Dined on 3 May 2022

    overall4food3service4ambience4
    Barramundi & chips were lovely but could have been hotter
  37. 2

    2022travellers

    Tropical North Queensland

    1 review

    1.0

    1 review

    Dined on 1 May 2022

    overall1food1service1ambience1
    Wasn’t impressed with service, got bumped from a table and then left to hang around in the middle of the restaurant whilst they fumbled around. Only looks to have been one girl on that evening. Wouldn’t go again..further review on trip advisor
  38. c

    carolannej

    1 review

    1.0

    1 review

    Dined on 1 May 2022

    overall1food1service1ambience1
    Food was terrible wasn’t worth it at all both parties did not enjoy there meals at all
  39. SS

    SallyS

    Tropical North Queensland

    8 reviews

    vip
    1.0

    8 reviews

    Dined on 1 May 2022

    overall1food1service2ambience3
    First time here. We frequent Shorehouse and love it there so thought we would venture here being that it is owned by same people. Very disappointed. Was excited about what we ordered which was seafood bisque. It was gritty and had a sandy texture. Not nice at all. Notified manager at end of meal and although he thanked us for the feedback and apologised he also proceeded to blame it on a lack of management. No refund was offered or even a discount to entice us back. This was a bad customer experience and I doubt we will return to this restaurant.
  40. A

    Angie

    Seattle

    8 reviews

    vip
    5.0

    8 reviews

    Dined on 29 April 2022

    overall5food5service5ambience5
    The food is lovely and the view amazing! I highly recommend this place!

Safety precautions

  • Cleaning & sanitising

    • Surfaces sanitised between seatings
    • Digital, disposable or sanitised menu provided
    • Common areas deep-cleaned daily
    • Sanitiser or wipes provided for customers
    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace
    • Contact tracing information collected

FAQs

Rockpool Pavilion offers takeout which you can order by calling the restaurant at (07) 4771 3474.

Rockpool Pavilion is rated 3.8 stars by 82 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 pm


Booked 7 times today
Google Map for Rockpool Pavilion

54 Howitt Street North Ward Townsville, AU-QLD 4810

Dining areas

Additional information

  • Area

    North Ward

  • Hours of Operation

    Tue–Thu 11:00 am–8:00 pm Fri–Sun 7:00 am–8:00 pm

  • Cuisines

    Modern Australian, Seafood

  • Dining style

    Casual Dining

  • Dress Code

    Casual Dress

  • Parking Details

    Street Parking

  • Payment Options

    AMEX, Contactless Payment, MasterCard, Visa

  • Additional

    Beer, Cafe, Patio/Outdoor Dining, Takeaway, Vegan, View

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