- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Staff temperature check required
Fantastic evening. Attentive staff. Great atmosphere. Highly recommended.
Such a good night
Really well organised, beautiful setting/layout, cocktails were fab and really well priced and the young lad who served us really made the night he was fab!
Can't wait to return
We had a lovely evening at rickerby retreat last night. Staff were all friendly and welcoming, lovely and chatty and couldn't do enough for you. We visited a few times last year and couldn't wait to get back! They even offered to make our favourite cocktails even though they weren't on the menu. I can't really comment on food as we didn't eat but from what I could see from other tables the food looked fab and everyone enjoyed it. Atmosphere was great too and I think you would struggle to get the same service and atmosphere anywhere else in Carlisle. We will be back very soon I'm sure! Thankyou for a lovely evening.
Second visit in 6 days! Wouldn’t part with my money elsewhere at the mo. Fantastic venue, great atmosphere and wonderful staff. Cocktails are super - and I am a harsh critic! I know my cocktails! Professional, polite service. Highly recommend.
Not the best welcome and not given any information about the limited menu. Mixed service from the staff on duty, one was okay the other didn’t seem bothered.
First time coming here and will definitely be back
Excellent service in a beautiful setting. Loved our bank hol Sunday cocktails and sharing platter. We will be back!
The drinks were lovely and the service was brilliant. The menu could have been more varied offering more nibbles
Great service, would definitely come again. Thank you.
The venue is lovely. My only complaint is that it took 40 minutes to get our first drink. Considering we only had to leave the table after 2.5 hours that’s pretty rubbish. My last drink took so long to come I had to leave half of it as we were told our time had run out. I understand it’s difficult under the current rules but I think if people are restricted to 2.5 hours the service needs to be excellent
Very nice views of the park and great in the sun, once it got cold they shut the canopy which kept the heat in.
Having been to rickerby in the past and experienced excellent service, my friends and I booked for celebratory drinks. Whilst the area we were seated in was lovely, there was a substantial wait for two rounds of coffees, which we had to chase up, and also an incorrect order, where only one drink out of three was brought to the table (again, we had to chase this up)
Whilst it was a lovely occasion to celebrate with friends, I would be rather hesitant to return, but fully acknowledge the demands and challenges of Covid restrictions.
Lovely to get out to one of our fav places! Hopefully you will offer a fuller menu soon.
Lovely visit in afternoon, sunny day and beautiful setting. Very smart and good service. We only had tea and coffee and the one fault was that mint tea came in pot which had been used for black tea which was unpleasant.
Lovely atmosphere weather glorious roof back sat in sunshine service first class, cold meat platter needed more cold meat but good cocktails yummy!!
Lovely late afternoon drinks and nibbles ,great polite staff. Good experience and will be back thanks
We loved our visit to the bar and terrace. The sharing boards were delicious.
The staff and service were very warm and attentive.
We will definitely return.
Amazing cocktails in a lovely setting & we were well looked after by the staff!!!
A lovely and inviting place- calm, serene atmosphere, excellent service and drinks.
Food was also of a very good quality.
Will be back.
Enjoyed a lovely evening having drinks on the terrace overlooking Rickerby Park... good atmosphere and staff very friendly and attentive.
Excellent evening spent at rickerby retreat. Staff were attentive &: the drinks & good were delicious. Would highly recommend, lovely environment & atmosphere.
Lovely chilled out place thoroughly enjoyed it - would definitely come again 🙂
Excellent service and hospitality. The only negative was it was too noisy to have conversations due to being close to others
Really lovely atmosphere and felt very relaxed, it’s a shame there isn’t more snack and cocktail options but other than that we had a fab time!
It's not cheap, but its a fantastic experience and loved every minute of our visit.
Very basic sharing platter...needs more variety end better quality charcuterie & the sausage rolls & quiche not great.
As always fantastic service, the two gentlemen who work there are always so friendly and helpful. There was a young gent on a trial shift and he was also friendly definitely deserves a job. It’s mine and my Dads favourite place to go and he likes to go by himself as he always gets so well looked after. I don’t know if you are able to have some tables on the lawn so my Dad could bring his dog with him. Keep up the good work and we will see you soon.
Food was poor. Told not many scones left, although gluten free scones were offered. When served they were no bigger than a fifty pence piece. Muffins were ordered, one blueberry, one lemon. When they were eventually served, after asking where are the muffins we ordered, there was not a lemon flavour to be seem. They were also very stale, and we're identical to a local supermarket product. It was not great value for money at all. Very disappointing.
Lovely experience and great sausage rolls! I booked a morning slot as part of my husband’s birthday treat and it was such a lovely break from the norm! We will be back soon!
Fantastic place! We really enjoyed ourself last it was just great! Would defiantly recommend anyone else to go!
Lovely roof terrace, especially on a beautiful sunny day. Could have sat for longer but slots are limited but a lovely place to enjoy the time you have.
Excellent chilled venue with attentive staff, great food and drink at a reasonable price, always worth a visit
This was just what we needed after months of not socialising! The staff were friendly and nothing was too much trouble, the food was very nice as was the wine and the cocktails! We fitted a lot in in the 2 hour slot and can’t wait to go back
Really lovely service. Staff all happy to be back at work. Masks worn, hand sanitiser present. Tables distanced. Noise levels fine. Looking forward to visiting again
We waited 45 mins for our table to come available. We did get a complementary drink because of this. People weren’t getting told to leave their tables after 2 hours which was making new customers coming in having to wait for a table. Staff seemed very flustered because of this.
Fantastic sharing platter & excellent service. Would highly recommend. 👍
Really lovely evening here. Lovely food and cocktails. Highly recommend!
Really enjoyed lunch time mezze. The staff were friendly but a little under pressure which is probably to be expected . Lovely atmosphere and just happy to get out and see other people. The terrace is great as there is a roof if raining or heaters if it is cold. Very enjoyable. They are only serving mezze boards and afternoon teas at present which is a shame as under normal circumstances the food is amazing. Still worth going though
Had a wonderful day at Rickerby Retreat for prosecco afternoon tea. It was a gorgeous day and everyone was in good spirits after the loosening of lockdown restrictions. Alex, our server and the manager could not have been more helpful and the food was delish! Thoroughly recommend a visit.
Rickerby Retreat is rated 4.6 stars by 62 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.