Raíz

4.6
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298 reviews
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MXN500 and over
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Mexican
Raíz Restaurant: The philosophy of this new project intertwines two visions. Inspired by the same values and ideas: respect for nature and take care of environment, applying sustainability in the creation of our value chains.

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What 298 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
Food
4.6
Service
4.5
Ambience
4.3
Value
Noise · Quiet
91% of people would recommend it to a friend
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HB
Washington DC
9 reviews
Dined on 14 March 2020
Overall5Food5Service5Ambience5

All the food was excellent, staff was very friendly, really enjoyed.

AU
Mexico City
1 review
Dined on 29 February 2020
Overall3Food4Service3Ambience3

El lugar está bonito y bien localizado, pero está vacío. Fuimos en sábado y a las 2.30 pm eramos la única mesa. Cuando nos fuimos alrededor de las 4, únicamente había otras dos mesas ocupadas.
La comida nos gustó mucho!

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OT
Mexico City
1 review
Dined on 26 February 2020
Overall2Food2Service2Ambience2

La comida es muy pequeña, el sazón no es nada extraordinario al igual que la presentación. Hay mejores para el precio

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c
New York Area
12 reviews
Dined on 20 February 2020
Overall4Food4Service3Ambience4

Very original, good food, yet expensive for what it is. It was very cold and they wouldn’t close the door. And the wine options were limited and expensive

OT
Toronto
1 review
Dined on 14 February 2020
Overall5Food5Service5Ambience5

Booked this restaurant for our last evening in Mexico City which coincidentally was Valentine’s Day without realizing they had a set menu. Booked the last seating and enjoyed the fact the restaurant wasn’t full anymore. Music wasn’t loud which was great to have comfortable conversations. We were offered Champagne to start which they kept refilling. Staff explained each dish as it came and we switched to red wine before ending with a spectacularly well balanced dessert with top notch Mexican coacoa nibs and tequila to sip on. By far our best meal of the entire week in Mexico and a perfect way to end our week long stay. It was fabulous from start to finish! I can’t wait to go back 😃

OT
1 review
Dined on 14 February 2020
Overall5Food5Service5Ambience5

Delicioso y bonito lugar, súper atención y el chef muy atento. En general excelente

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MS
San Francisco
2 reviews
Dined on 13 February 2020
Overall2Food3Service1Ambience1

El servicio fue lentísimo, la comida bastante regular y el precio muy muy muy elevado.

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j
Mexico City
5 reviews
Dined on 13 February 2020
Overall5Food5Service5Ambience5

La comida deliciosa, el servicio extraordinario. Las porciones son chicas, puedes pedir varios platos, todo lo que probamos estaba buenísimo. El sobreprecio de los vinos está algo exagerado.

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OT
1 review
Dined on 6 February 2020
Overall1Food1Service1Ambience1

Tiempos larguísimos de espera
Baño en terribles condiciones
Precio del plato muy elevado para lo que obtienes
El lugar tiene linda pinta

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DB
New York Area
4 reviews
Dined on 31 January 2020
Overall5Food5Service5Ambience5

A casa vez que vamos, Ruiz nos impresiona por su calidad y su validez, sus sabores.
Each time we go, Raiz continues to impress us with its quality, warm atmosphere and deliciousness.

CJ
Chicago
1 review
Dined on 21 January 2020
Overall5Food5Service5Ambience5

Excellent and original food — especially loved the pate and the rice pudding but everything being served around us looked wonderful! Service was friendly and attentive and our waiter eve gave us a tour of the kitchen and the prep kitchen after or meal.Loved it!

a
New York Area
12 reviews
Dined on 20 January 2020
Overall5Food5Service5Ambience5

so much to like . . . starting with the room. Very nicely separated tables, very calming space that somehow manages to have both an exposed kitchen and black walls. Somehow it totally worked.

Very professional old-school service without being stodgy, just the right number of table touches.

Great food! plenty of good choices, very innovative. Can't compliment enough - we were thrilled!

C
Mexico City
1 review
Dined on 20 January 2020
Overall5Food5Service5Ambience5

Siempre excelente opción para reuniones de negocios

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OT
Mexico City
6 reviews
Dined on 18 January 2020
Overall5Food5Service5Ambience5

Excelente restaurante y sugerencias en el menu, muy buen ambiente y también buena carta de vinos. En resumen un excelente lugar

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IM
1 review
Dined on 13 January 2020
Overall5Food5Service4Ambience5

Todo en general muy bien, la comida es excepcional, el motivo por el que no le doy excelencia es (como muchos casos) el servicio y en especial de uno de los "capitanes" des afortunadamente no pregunte el nombre, pero no es Víctor quien por el contrario nos atendió muy bien, que triste que no se tenga actitud de servicio.

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OT
Monterrey
8 reviews
Dined on 11 January 2020
Overall3Food3Service4Ambience4

Extremadamente caro un corte
3,500 pesos y no era extraordinario
Y las bebidas no hay variedad
En general malo

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FL
1 review
Dined on 2 January 2020
Overall2Food2Service3Ambience4

The beef tartar was excellent and the presentation and execution was very nicely done. The fois gras with cocoa was original but lost the fois. What was really disappointing was the fact tha we asked to split the steak and we asked if they could do that considering we wanted two terms (one medium rare and on med done) to which they agreed! We were pleased until we got the bill and they charged us for two main courses which we had clearly asked to split. We love to eat well and high end but we done like it when we are taken for a ride.
Heads up!!

OT
New Mexico
1 review
Dined on 31 December 2019
Overall4Food4Service5Ambience4

Other than the table that they put us in which was in front of a very busy place where they pour drinks and got cutlery the experience was wonderful. The table was quite hectic and they wouldn’t move us. That said the wait staff was lovely and the food quite good. We had a nice time but it could’ve been better if we had a better table.

OT
London
2 reviews
Dined on 30 December 2019
Overall5Food5Service5Ambience5

Fantastic food from appetizers to desserts. Wonderful atmosphere and great service too.

OT
Houston
2 reviews
Dined on 30 December 2019
Overall4Food5Service2Ambience5

Server was not helpful and rather grumpy.
Acted as if he was doing us a favor to attend to our requests.

OT
London
4 reviews
Dined on 16 December 2019
Overall5Food5Service5Ambience5

Absolutely beautifully presented dishes with the most wonderful flavour combinations. Good quality ethical food. Go there!

OT
Mexico City
2 reviews
Dined on 13 December 2019
Overall4Food3Service3Ambience2

Un capitán bastante apático, todos los demás amables. Solicite factura y ya pasaron 4 días y no la envían.

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HP
Phoenix
1 review
Dined on 29 November 2019
Overall5Food5Service5Ambience5

Great food, and service!

C
Mexico City
2 reviews
Dined on 25 November 2019
Overall5Food5Service5Ambience5

Lugar personalizado, concepto único y excelente servicio. El tener OpenTable hace muy fácil reservar en este excelente lugar. Cliente frecuente.

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JH
New York Area
1 review
Dined on 16 November 2019
Overall1Food1Service3Ambience3

The presentation was very nice, and the service was good. However, the food was not good. I would not go back nor would I recommend this. Definitely not worth the price.

OT
1 review
Dined on 16 November 2019
Overall1Food4Service1Ambience4

I’m dressed business casual, my girlfriend is getting directly off a flight (with suitcase and all, if it isn’t obvious, she’s in a sweater so a bit casual, sure), and we go straight to Raíz, arriving at 9:15 pm. I say this to the server’s benefit: maybe they thought we were not “high paying clientele.” Okay.

The waiters I speak Spanish with (my Spanish is not great, but passable) ignore me. An English speaking waiter interacts with me instead. He looks like the most unhappy person on earth. He is brusque and rude, not courteous at all. I order our drinks and notice one of them comes without espuma. No mention of this is made. When I ask if it was supposed to have it, they apologize and say they ran out.

Then I witness my waiter and the bartender get into a fight. A loud fight. Zero professionalism. If it was the bar I worked in, I would have been fired on the spot; in my experience I could never be interacting with another employee that way in front of guests.

Okay, it happens. Mistakes are made. Some nights are bad nights. A better employee helps my table. He also—when I order a $30 glass of wine—says, in Spanish, “Uh, you see the prices listed here?” as if I don’t understand what I’m paying for.

Yes. Yes, I can afford a $30 glass of wine, and that’s why I’m ordering it. I don’t understand why you’re trying to clarify with me, unless you think I’m poor.

I have been to the likes of Aviary and Boka and Momofuku restaurants in the states. I also understand that mistakes happen. I have been to Taco Bell, or KFC, or Wendy’s, and I understand I am paying for less, I do not expect stellar service.

But I have never been so insulted as when I went to Raíz. I saw service that was so unprofessional I was embarrassed for the staff. I was treated like a plebeian. And—because this is what I would want to know when considering a critical customer—yes, I smiled and said thank you and tipped 20%.

They didn’t earn it.

RB
Mexico City
8 reviews
Dined on 7 November 2019
Overall5Food5Service5Ambience5

Cumpleaños

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RB
Mexico City
8 reviews
Dined on 2 November 2019
Overall5Food5Service5Ambience5

Cumpleaños

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SC
San Diego
14 reviews
Dined on 1 November 2019
Overall3Food5Service1Ambience3

Food was fantastic! Loved the blending of flavors and creativity.

Did not like the 6 different wait staff hovering over us at ALL TIMES, seriously, back off!

No Bourbon 👎🏽 our server had to run back and check.
No Prosecco 👎🏽 again, our waiter didn’t know off hand so he had to run in back and check.
What they did try to PUSH was a $120 bottle of Taittinger several times, not appreciated.

The decor is dark and beautiful, the food is memorable but servers need to know the menu and what their bar stocks. They need to also observe their tables from afar.

Good luck 👍🏼

MK
Mexico City
55 reviews
Dined on 1 November 2019
Overall5Food5Service5Ambience5

Great food and service!

M
New York Area
21 reviews
Dined on 26 October 2019
Overall5Food5Service4Ambience5

Yes yes yes, as when Harry met sally. It was a wonderful decadent mouthwatering experience. We had the lobster tacos, the presentation of the sumptuous generous lobster tail and the fixings according to our hearts desire was perfect! I wanted slightly spicy, he al contrary! We had the ruby crab, the tortillas unnecessary however the presentation with the different corn nibs fenomenal! Followed by mouthwatering succulent bones ribs cooking and marinating for hours, explosive! Too finish, mouth cleansing arroz con leche, light airy and cleansing. The mango dessert was as engaging....soaked in a small moat of passion fruit delight! Will we revisit, most definitely!

K
Denver
36 reviews
Dined on 19 October 2019
Overall5Food5Service5Ambience5

Time and time again Raíz provides a fabulous dinning experience. Amazing new dishes developed over the last few months. And service continued to be tops
The only question I have is when will Raíz rise to the top 50 restaurants in the world

LH
Mexico City
21 reviews
Dined on 18 October 2019
Overall4Food4Service4Ambience3

Good food, average atmosphere and expensive.

M
Mexico City
31 reviews
Dined on 11 October 2019
Overall5Food5Service4Ambience4

Fantástico todo, como podemos hacerle para que los postulemos a las diferentes calificadoras, deben de estar en los top 10 latinoamericanos !!

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AM
Denver
1 review
Dined on 10 October 2019
Overall5Food5Service5Ambience5

Absolutely incredible tasting menu, perfect ambiance. Truly an amazing experience.

OF
San Francisco
7 reviews
Dined on 4 October 2019
Overall5Food5Service4Ambience5

We had a fantastic dining experience at Raiz and highly recommend it. The restaurant is small and cozy and not loud. The kitchen is in full view behind a window and it was fun and interesting observing the cooks at work. And the food..Oh the food. It was exquisite. The food was modern Mexican and the plates were unique. I’ll be back next time I am in the DF.

E
Chicago
5 reviews
Dined on 1 October 2019
Overall5Food5Service5Ambience5

Es un lugar de comida excelente.

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c
New York Area
18 reviews
Dined on 29 September 2019
Overall5Food5Service4Ambience4

La comida deliciosa, pero sacaron muy PR o to la ensalada y le falto al checo colocar los huevos de codorniz.
Al final de la comida había pocos meseros para atender, asumo que sería su hora de comer o cambio de turno.

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DB
New York Area
5 reviews
Dined on 24 September 2019
Overall5Food4Service5Ambience5

We very much enjoyed lunch at Raiz. The food was Mexican modern, gorgeous and delicious. The tables are spaced to give privacy and the service was attentive and professional. The menu is small, concentrating on local, seasonal products. I will definitely return!

MS
Las Vegas
2 reviews
Dined on 22 September 2019
Overall5Food5Service5Ambience5

La comida excelente, pero se me hizo sobre valuado en el caso del prime rib ya que si calidad no era la mejor, estaba bastante dura. Y estaría muy bien que tuvieran alguna opción sencilla los fines de semana para niños

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