Rainforest Restaurant

Review summary

1. K

   Kerry

   San Francisco

   1 review

   4.0

   1 review

   Dined on 27 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We were a party of 6 adults and 4 children under 10. The service was warm, and efficient. Children were served quickly and given colouring pencils and picture to occupy them. Food was fresh and tasty and interesting.
   

   Rainforest RestaurantResponded 6 days ago

   Thank you for the great feedback Kerry :)
   

   Is this helpful?

   Report
2. B

   Ben

   Gold Coast

   1 review

   5.0

   1 review

   Dined on 20 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful place, lovely food and very good service.
   

   Rainforest RestaurantResponded on 24 September 2024

   Thank you for the lovely feedback Ben :)
   

   Is this helpful?

   Report
3. N

   Nina

   Brisbane

   2 reviews

   4.0

   2 reviews

   Dined on 6 September 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   It’s a beautiful restaurant with a relaxing outlook. Loved the pork tacos and steak. Staff were great, especially with a new menu. I ordered the pork cutlet and didn’t enjoy the flavouring on it. Special mention to Richard who handled everything seamlessly and replaced my meal. The bar doesn’t open till 5pm but we were very impressed with one of the ladies came over to us at 2.30pm and made me a wonderful espresso martini.
   

   Rainforest RestaurantResponded on 9 September 2024

   Thanks so much for your kind words! I’m thrilled you enjoyed the pork tacos and steak, and that Richard took such good care of you. I’m sorry to hear the pork cutlet wasn’t to your liking, but I’m glad we could make things right. I’ll be sure to pass on your compliments to Richard and the lady who made your espresso martini! We’re always working to enhance our guest experience, and feedback like yours helps us a lot. Hope to see you back soon!
   

   Is this helpful?

   Report
4. G

   Grace

   Gold Coast

   1 review

   4.0

   1 review

   Dined on 1 September 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   Food was very nice. priced fair I guess. Service was a bit poor, waited a solid 20 minutes for our drinks which isn't smart from a business point of view. The eye fillet was cooked perfect and the outdoor dining area is beautiful.
   

   Rainforest RestaurantResponded on 9 September 2024

   Thank you for your feedback! I’m pleased you enjoyed the eye fillet and the outdoor dining area. I apologise for the delay with your drinks; the high volume of walk-ins that day impacted our service times. While this isn’t an excuse, I wanted to provide some context. We’re actively working to enhance the experience for all our guests. We appreciate your comments on the food and pricing and hope to offer you a smoother experience on your next visit.
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Gold Coast

   1 review

   5.0

   1 review

   Dined on 29 June 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our family reunion group of 10 + dog were well looked after in a nicely heated enclave just outside the restaurant dining room. Food was quite good too
   

   Rainforest RestaurantResponded on 10 July 2024

   Thanks for the great review!
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Tasmania

   1 review

   5.0

   1 review

   Dined on 27 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maddy was amazing - it was the small things and she looked after us made our stay thanks so much Maddy you’re a gem 💎 plus the barramundi was delicious 😋
   

   Rainforest RestaurantResponded on 29 June 2024

   Thanks for the lovely review I'll be sure to pass on your kind words with Maddy.
   

   Is this helpful?

   Report
7. TL

   TammyL

   Sunshine Coast

   6 reviews

   5.0

   6 reviews

   Dined on 8 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful experience! Delicious food with amazing service.
   

   Rainforest RestaurantResponded on 11 June 2024

   Thank you Tammy! Looking forward to your next visit :)
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Gold Coast

   1 review

   5.0

   1 review

   Dined on 25 May 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   absolutely recommend rainforest restaurant wonderful food, service was amazing, didn't have to wait long for any of the food and drinks highly recommend
   

   Rainforest RestaurantResponded on 27 May 2024

   Thank you for taking the time to post about your experience and we look forward to welcoming you back :).
   

   Is this helpful?

   Report
9. C

   Chloe

   Adelaide

   6 reviews

   3.0

   6 reviews

   Dined on 19 May 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Limited menu. Nice environment. Service OK. An ok option for lunch after a walk but nothing to rave about.
   

   Rainforest RestaurantResponded on 24 May 2024

   Thank you for your feedback! We're always looking for ways to improve, so your comments are valuable to us. If you have any specific suggestions on how we can enhance your experience, please feel free to share. We hope to have the opportunity to impress you more on your next visit!
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Brisbane

    1 review

    3.0

    1 review

    Dined on 19 May 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 5

    Very slow service. Had 3 waitresses/ 2 of which were nice the other…. Not so much and no knowledge of what a piece of lemon in a Corona meant. Another waitress came back with 3 Shandys of corona made with lemon soft drink. They were sent back and what we asked for was sent. Just noticed unfortunately after we left that we were charged for the incorrect ones. Will be calling them. Food average- not sure how you can mess up a garden salad but my vegetarian daughter ordered one and the lettuce was old and limp and tomatoes old as well. She sent it back and did not want another one. This was taken off the bill. Fries $16.00!!! All in all - very disappointed.
    

    Rainforest RestaurantResponded on 24 May 2024

    We're deeply sorry to hear about your disappointing experience at our restaurant. Upon investigating further, we are unable to comment on the garden salad as three quarters of it was already eaten before it came back. We apologise about the confusion with the Shandys. There are a few ways of making those including the traditional British one being a mixture of beer and lemon soda. As for the fries, these are $14 (please note we have an industry standard surcharge of 10% on Sundays, which brings the fries to $15.40). Please do not hesitate to reach out to us directly so we can further address your concerns.
    

    Is this helpful?

    Report