Rainforest Cafe - Chicago Woodfield

4
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209 reviews
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$30 and under
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American
Part adventure, part restaurant and wholly entertaining for the entire family, the Rainforest Cafe captures the magic of a real tropical rainforest with its cascading waterfalls, lush vegetation, animatronic wildlife, and simulated rainstorms.
**We are keeping the adventure going during some mall construction, please use alternate mall entrances.**
What 209 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.7
Food
3.9
Service
4.3
Ambience
3.4
Value
Noise · Moderate
77% of people would recommend it to a friend
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CL
Chicago
7 reviews
Dined on 5 October 2019
Overall 5Food 5Service 5Ambience 4

Our server was great! Food was great! Seating was tight. 10adults squeezed into what we considered too small of a space. We had a reservation and priority was given to those with reservations at the check in station. Our visit was for a birthday celebration and options of special services were given at check in.

OT
1 review
Dined on 22 September 2019
Overall 3Food 4Service 3Ambience 3

Slow service

P
Chicago
1 review
Dined on 31 August 2019
Overall 3Food 4Service 3Ambience 4

The food was good, but was way over priced. I know you are paying for the experience as well but I still didn't see the total value. I'd like to see how the balloon animal team prioritized their tables, after visiting the table next to us, he told us it wasn't our turn yet and he would be back, but he never came back. Left our 3 year old fairly disappointed.

c
Chicago
19 reviews
Dined on 29 August 2019
Overall 3Food 4Service 3Ambience 5

Nice, fun place - good menu but when we were there they wer every short staffed and our server had to do triple duty. He worked hard being server, helper and bartender. Menu could use more vegetarian options.

MB
Chicago
2 reviews
Dined on 27 August 2019
Overall 3Food 2Service 5Ambience 5

We went to celebrate my 6 year old’s birthday. The atmosphere is great, and the kids loved seeing all the animals. The wait staff was very friendly, and even brought my daughter a cupcake to celebrate her special day. But the food was average at best. I enjoyed my fish tacos but all other meals that we ordered were very forgettable. The kids pizza was on crust that was tasteless. For the cost, it wasn’t worth it . It will probably be quite a while before we go back again.

OT
Chicago
5 reviews
Dined on 24 August 2019
Overall 3Food 3Service 2Ambience 4

We were seated at a booth and waited 35 minutes before a server actually came to bring some water and ask us our order. The food was alright, nothing great. Overall not a great experience.

OT
Chicago
1 review
Dined on 23 August 2019
Overall 1Food 1Service 1Ambience 3

Service was awful, food was served cold, we were ignored. We will not be going back.

OT
1 review
Dined on 23 August 2019
Overall 5Food 5Service 5Ambience 5

Great time as the summer is coming to an end.

M
1 review
Dined on 12 August 2019
Overall 2Food 1Service 3Ambience 3

Value of the food does not reflect the quality or the taste. Since this location is inside the mall you have other options of restaurants that might have better food than here and at lower prices. This is a place to go for the overall style and decorations but I was not impressed. The server was nice and the manager did come over to check up on us.

CY
1 review
Dined on 11 August 2019
Overall 3Food 2Service 3Ambience 5

Based on atmosphere only. Food is only okay, and very expensive. Service is on the slower side.

BS
1 review
Dined on 10 August 2019
Overall 5Food 5Service 5Ambience 5

I would definitely recommend this Rain Forest Cafe great service and great food. The manager Alex introduced himself to our table. My family is visiting from Mexico and were very pleased with service and amazed with the food.

JO
1 review
Dined on 8 August 2019
Overall 4Food 5Service 4Ambience 5

The ambiance and fun of the place are amazing. It's quiet enough that you can have a conversation, but pretty lively. Kids like the animatronics and special effects. The food is good, but the price is about twice what it would cost at a comparable sit down restaurant without the attractional extras. If you are willing to pay for it - and you think of it as dinner and a show - it is worth going here for special occasions or for the entertainment of it.

A
1 review
Dined on 7 August 2019
Overall 5Food 5Service 3Ambience 5

Loved the food and ambience, except the service guy was rude to give back the tip offered to him saying we disrespected him, tip is a tip could be anything and should be acceptable else put it on the check

CM
1 review
Dined on 6 August 2019
Overall 2Food 2Service 3Ambience 4

We have always liked going here with our Grandkids. This time the food was just OK. The price
of the food and drinks was on the high side. We probably wont go here again, as the food was
just OK and the Price on all the meals and drinks was way to high.

N
1 review
Dined on 5 August 2019
Overall 5Food 5Service 5Ambience 5

Nice place to eat and have a birthday party. The server was nice and kind to us.

OT
Chicago
6 reviews
Dined on 31 July 2019
Overall 3Food 2Service 4Ambience 4

They forgot about us having a bday , and food was just ok.
Alcoholic slush drink has no flavor. Prob will not return

EB
1 review
Dined on 30 July 2019
Overall 5Food 5Service 5Ambience 5

Great place to go! Friendly staff, very good food. Lots of choice.

OT
1 review
Dined on 27 July 2019
Overall 5Food 3Service 5Ambience 4

Service was good, food was ok not for the price u pay though for that price i would rather eat at Dell Frisco downtown and travel 30 more minutes out of my way to get there

KE
Chicago
1 review
Dined on 26 July 2019
Overall 2Food 3Service 1Ambience 1

The service was terrible, the food came out at all different times. The kids food came out before the adults drinks (just ice tea) overall experience was not good

SJ
1 review
Dined on 23 July 2019
Overall 4Food 4Service 4Ambience 4

Great fun for the kiddos to celebrate a birthday with great grandma. All of us enjoyed our food.

BJ
Chicago
5 reviews
Dined on 22 July 2019
Overall 5Food 4Service 5Ambience 5

Great restaurant for those with children having food allergies. They take extra care to keep them safe

OT
1 review
Dined on 21 July 2019
Overall 5Food 5Service 2Ambience 3

It had a lot of food to choose from , very kid friendly and is cheap!

GP
Chicago
3 reviews
Dined on 17 July 2019
Overall 4Food 4Service 4Ambience 5

We went for our granddaughters birthday. She had a great time. A great place for kids.

JE
Chicago
1 review
Dined on 14 July 2019
Overall 1Food 1Service 1Ambience 2

Terrible service. Waited over 20 minutes for beverages and over an hour for food. The restaurant was empty and waitstaff was gathered around socializing instead of working. 0/10 would not recommend.

MK
Chicago
1 review
Dined on 9 July 2019
Overall 3Food 3Service 3Ambience 3

Kitchen was very slow. Food was OK once we were served.

SK
1 review
Dined on 9 July 2019
Overall 1Food 1Service 1Ambience 1

Food was salty covered in butter and disgusting. Staff was rude. Balloon man stood at our table asking for tips, after we apologized for not having cash. Overall disgusting. Table and chairs dirty and sticky.

OT
Chicago
1 review
Dined on 30 June 2019
Overall 5Food 5Service 5Ambience 5

Birthday! Balloon man walking around made the kids day!

MM
1 review
Dined on 29 June 2019
Overall 4Food 3Service 5Ambience 5

As a vegetarian I miss more variety but what I love about TRFC is the ambience so It is a tradition in our annual visit to Chicago!

M
Chicago
37 reviews
Dined on 28 June 2019
Overall 2Food 2Service 4Ambience 3

Salad was soggy and way overpriced at $17. Make prices more affordable for families!

OT
Chicago
4 reviews
Dined on 20 June 2019
Overall 1Food 3Service 1Ambience 3

Unfortunately we had a very terrible experience with the service. Our server was not very friendly and seemed to be annoyed with us the minute we sat down. She seemed to be very friendly to other tables but for some reason not to us, I have no idea why as I and my fiancé are always very polite to servers and I know how working in restaurants can be. It was the worst experience I ever had and was incredibly uncomfortable the whole time. The only reason we stayed was because my fiancé was very hungry and wanted to see if things would improve but never did. I will not be going back for a very long time. It’s upsetting because it was a place we used to like. The only one we will be going to is the one in Disney as I know they will provide exceptional service.

OT
1 review
Dined on 19 June 2019
Overall 5Food 4Service 4Ambience 4

Vacation stop in Schaumburg

C
Chicago
3 reviews
Dined on 19 June 2019
Overall 4Food 3Service 3Ambience 5

This was my grandson's first visit to the Cafe and he thoroughly enjoyed all the animals and storms.

NC
Chicago
11 reviews
Dined on 17 June 2019
Overall 3Food 4Service 4Ambience 4

The place is just dirty. Maybe take a rag to the booths chairs and tables. And clean the floor gross

BT
1 review
Dined on 14 June 2019
Overall 2Food 3Service 2Ambience 4

Fun for kids, but for how much you pay I would expect more quality and timely service.

SK
1 review
Dined on 8 June 2019
Overall 3Food 1Service 2Ambience 4

It’s a fun experience for kids. But the food is awful, our service wasn’t great (over 2 hours spent there) and it was quite expensive which was a bummer since the food was actually not good.

JP
1 review
Dined on 5 June 2019
Overall 5Food 5Service 5Ambience 5

Glow dinner night for kids was really nice! The staff was exceptional. Cha Cha took pictures with the children and everything was nice! Someone made balloon tiaras and that was really nice as well! The food is always good.

OT
Las Vegas
1 review
Dined on 27 May 2019
Overall 5Food 5Service 5Ambience 5

We always enjoy the rainforest cafe Woodfield. Evelyn has been our server twice and she’s great! Liza makes us feel like family.

KW
1 review
Dined on 26 May 2019
Overall 2Food 2Service 1Ambience 4

Poor service and mediocre food. The kids like the environment, but it's not worth the price.

KS
1 review
Dined on 19 May 2019
Overall 1Food 1Service 1Ambience 3

Outside of our server it was a horrible experience for my family. The ribs were partially frozen still and the steak was way over cooked. The server never put in my order for the appetizer. When I alerted the manager she insulted me with $10 off my bill. I didn’t make her aware for a discount I made her away because she was the manager. My party of 4 left with full plates on the table and I still tipped the waitress. Never again will I spend $125 for food like that.

BW
Chicago
3 reviews
Dined on 17 May 2019
Overall 3Food 2Service 4Ambience 4

For kids the animatronics and balloon guy were great. Drinks weren’t bad. Service has always been good. What I can’t get over is how bad the food is for such a successful restaurant. Tacos were pre-cooked and reheated, the side was reheated, and the kids pizza and nuggets were obviously frozen and microwaved. Anyways, it was for the kids. That’s about the best summary I’ve got.