Permanently Closed - Puerto

4.2
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246 reviews
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$41 to $100
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Spanish
This restaurant is permanently closed. Cuisine plays an essential part of the daily life of the Spanish.
Whether it be a simple tapa and glass of wine with friends or a more elaborate fine dining experience, all of the five senses are used and attention to detail is paramount. Puerto has a selection of classic Spanish dishes inspired from various regions across Spain.
Using fresh local ingredients whenever possible, our menu is designed to be shared as we believe all beautiful experiences should be!
What 246 People Are SayingWrite a review
Overall ratings and reviews
4.2based on recent ratings
4.3
Food
4.2
Service
4.4
Ambience
3.9
Value
Noise · Moderate
89% of people would recommend it to a friend
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S
Savk
1 review
Dined on 11 March 2020
Overall4Food4Service5Ambience5

Service and ambiance was amazing. Perfect for occasion dining. Only downside was food portion sizes considering the price. Food was good but not mindblowing. Best dish was probably the fish of the day. All tapas was really nice.

OT
OpenTable Diner
Melbourne / VIC
2 reviews
Dined on 23 February 2020
Overall5Food5Service5Ambience5

I have the garlic prawns for entree and snapper for main,I’m a very fussy person,
EVERYTHING WAS DELICIOUS
VERY IMPRESSED

S
Shimmer73
Melbourne / VIC
3 reviews
Dined on 20 February 2020
Overall5Food5Service5Ambience5

Always enjoy coming here ! Fabulous food that has an amazing array of tastes and flavours , and a wide range of cocktails and wines . The views are also a bonus as well as the staff are really friendly and knowledgeable.

GB
GloriaB
1 review
Dined on 14 February 2020
Overall5Food5Service5Ambience3

Food was delicious and service was attentive. Good location overlooking the lakes.

AF
AshleighF
1 review
Dined on 29 January 2020
Overall5Food5Service5Ambience5

Excellent food. Great ambience and very friendly staff.

OT
OpenTable Diner
1 review
Dined on 18 January 2020
Overall1Food1Service3Ambience4

The food was very bad. This was a booking on Saturday night for 6.30pm they ran out of 2 dishes and mineral water.
Not going their again

d
debbien
1 review
Dined on 20 December 2019
Overall1Food2Service1Ambience1

Air conditioner not working on a 45 deg day and not even warned before we arrived. No fans bought. Was stifling. No service even after 20 mins waiting. Had to ASK for water! Service was average to poor all night really. Ordered 4 rib eye at a ridiculous price , then waiter came back to say they only had 2! Ridiculous!
Food was average. Broccoli nearly broke my teeth it was that raw. Waiter came to take order for dessert. 2 people wanted to order citrus dessert and was told sorry there is none - only chocolate. OMG 😮
We asked if there was any discount for having to sit in our own sweat and there was a stern NO sorry!
Wouldn’t return even in an ambient temperature now...

TZ
Tex260Z
1 review
Dined on 14 December 2019
Overall2Food4Service1Ambience2

Food is good, service is appalling.
Got a good Martini to order, then had to go to the bar and ask for someone to take our for order after waiting 30 mins. Not sure if staff are regulars, but they are poorly trained, no scanning for eye contact with customers when leaving the kitchen, returning empty handed, and too many chit chats whilst ignoring customers.
Good wine list and good beers on tap.
Too noisy for normal conversation, (like most restaurants with all hard surfaces now).

AA
AnneA
1 review
Dined on 30 November 2019
Overall4Food5Service4Ambience4

Even though it says Spanish Restaurant, it didn't reflect Spanish. BUT
the food was excellent and we will definitely go back again. The service was also great with very helpful staff.

EM
ElizabethM
1 review
Dined on 29 November 2019
Overall4Food4Service4Ambience4

My dining companion and I ordered the same dish (duck pate) and opted to share the potato 'side'. Not being aficionados of Portuguese style dining, we realised in retrospect, that we should have ordered different tapas/raciones to share and so would have enjoyed three rather than two dishes each! Perhaps an introductory note about the Portuguese style of eating would have been helpful?

The food was delicious, and the service excellent - our waiter was attentive and willing to pursue options we suggested.

E
Ersie33
1 review
Dined on 23 November 2019
Overall3Food4Service2Ambience5

Food was great and friendly staff. Service was quite slow.

CB
ColinB
Vancouver
1 review
Dined on 22 November 2019
Overall3Food3Service3Ambience3

Used to be one of our favorite places for taking visitors, but last 2 occasions have been disappointing compared to previous visits.

OT
OpenTable Diner
1 review
Dined on 14 November 2019
Overall1Food1Service1Ambience1

Lost it's complete dining experience, will probably never go back again.

NM
NyashaM
1 review
Dined on 26 October 2019
Overall5Food5Service5Ambience5

Had such an amazing experience. The food and the service was great. The view was amazing! Will definitely be back again.

MM
MadMac
1 review
Dined on 26 September 2019
Overall4Food4Service3Ambience5

Didn’t get a window seat as requested & told we couldn’t be moved even though there was empty window tables the whole time we were there but they did give us a complimentary glass of wine. Service was a little lacking, we had to grab someone for service a few times. Food came out within a good time and was great overall just got stale bread for our cheese platter so couldn’t eat it. Restaurant itself is lovely, nice atmosphere.

AJ
AnyaJ
1 review
Dined on 25 September 2019
Overall5Food5Service5Ambience5

The degustation menu was fantastic and ample.
Food was amazing, service was great and table for 2 by the window overlooking the marina was lovely.
Warm ambience, music was at a low level and relaxing. Great experience and will be recommending to friends and family.

A
Anon
1 review
Dined on 20 September 2019
Overall5Food5Service5Ambience5

great experience. friends and i agree that we will go back again

MB
MaryB
1 review
Dined on 1 September 2019
Overall5Food5Service5Ambience5

Absolutely brilliant, loved everything about our dining experience.
The food was delicious and the staff were wonderful in making sure I was looked after with gluten free options.
Highly recommend this restaurant.

B
Bernadette
1 review
Dined on 1 September 2019
Overall5Food5Service5Ambience4

Great food and service but no baby chair for my 2 year old and no changing table..

PO
PatriciahO
1 review
Dined on 31 August 2019
Overall5Food4Service5Ambience5

A beautifully designed restaurant coupled with excellent service.

R
Richardk
1 review
Dined on 24 August 2019
Overall5Food5Service5Ambience5

I had an amazing experience and could not fault a thing about this restaurant. Food was sensational. Diego (Manager) who catered for our table was so welcoming, fun and made our experience unforgettable. Highly recommended and one of the best restaurants along Bayside.

L
Leeanne
Melbourne / VIC
1 review
Dined on 24 August 2019
Overall4Food4Service3Ambience4

Too noisy but food was delicious. Service not great.. bok ok.. a little pricey. Would be worth it if they picked up service and lowered the noise.

TD
ToniaD
1 review
Dined on 17 August 2019
Overall5Food5Service5Ambience5

Lovely restaurant serving delicious Spanish Tapas & food at reasonable prices. Decor is pretty as is the view beside the lake. Will definitely eat here again😁

A
Adrian
1 review
Dined on 17 August 2019
Overall5Food5Service5Ambience4

We have been to Puerto several times and it never fails to impress. Great style of location, great atmosphere, very attentive and professional service, stunning food. We had some friends with us, so we had the full tasting menu and matching wines. It has evolves since the last visit, but still excellent. The wine selections are as good as the food, and perfectly matched. Our friends live in the CBD and love a restaurant night out, and were so impressed. City premium quality restaurant food, better view, fantastic service, and better price due to the Eastern suberb location. We'll keep coming back!

LG
LeonG
Melbourne / VIC
1 review
Dined on 17 August 2019
Overall5Food5Service5Ambience5

Lovely place, great service. Would be happy to eat here again

GD
GlenD
1 review
Dined on 3 August 2019
Overall1Food2Service1Ambience3

Arrived feeling good and received a warm welcome. Service started well. Warm and efficient. Courses arrived too fast. Quality ranged from very good to very poor. Mostly very average considering Puerto prices elude to quality and a high standard. Service disappeared. Unless we got up to go to the bar for a drink, we were ignored. The same went for dessert. Overall food was disappointing and service ended up worse. Before leaving at only 9.15, l visited the bathroom. I was disgusted and repulsed by both mens cubicles. Obviously staff don't check on this situation at all. It was more disgusting than a nightclub at 4.00am. I would not recommend Puerto. Travel to the city to Movida. Same prices but a world of difference.

SB
SelinaB
1 review
Dined on 2 August 2019
Overall4Food4Service4Ambience4

Very nice food and enjoyed the atmosphere. If I had to say anything it would be the food came out too fast!

JP
JoPet
1 review
Dined on 31 July 2019
Overall5Food5Service5Ambience5

Comparable to Melbourne's landmark restaurants in Southbank. Probably better. Highly highly highly recommend in every regard.

AJ
AJ99
Melbourne / VIC
1 review
Dined on 27 July 2019
Overall4Food4Service4Ambience4

Lovely ambience, great food, attentive service. A very enjoyable evening.

MH
MonikaH
Melbourne / VIC
1 review
Dined on 27 July 2019
Overall5Food5Service5Ambience5

Was a lovely surprise to walk in and see the view onto the water. Food was outstanding and staff friendly. Thinking of having my sons 21st here. Recommend Puerto to anyone would enjoys tapas and great food.

SM
SeanM
1 review
Dined on 17 July 2019
Overall5Food5Service5Ambience5

Delicious authentic food, friendly service and good value for quality food.

RH
RachelH
1 review
Dined on 21 June 2019
Overall4Food5Service4Ambience4

Lovely ambience, comfortable surroundings, attentive staff, beautiful food. Will be returning and would definitely recommend to friends.

BP
BarryP
Melbourne / VIC
1 review
Dined on 8 June 2019
Overall5Food5Service5Ambience5

this was our first visit and will be back ... great place to dine
the staff were perfectly attentive to our requests
thank you and we shall be back

SK
SoniaK
1 review
Dined on 1 June 2019
Overall3Food2Service4Ambience4

Nice ambiance,romantic settings with the candle on the table but to dark for reading menu. Selection of food was small and prices not reasonable. Can’t say I would ever go again.

SG
SueG
1 review
Dined on 24 May 2019
Overall4Food5Service5Ambience4

My first visit to Puerto did not disappoint. Attentive service and the food was full of flavour and well presented. It was a great place to celebrate a birthday for my friends and will definitely be back.

JO
JohnnyO
1 review
Dined on 11 May 2019
Overall3Food4Service1Ambience4

Terrible service, we waited 30 minutes to order, waitress forgot about us as we where stuck in a corner, had to ask to move table as it was so cold. Understaffed.

SR
SharonR
1 review
Dined on 4 May 2019
Overall4Food5Service4Ambience5

Beautiful restaurant , the food was exceptional and the decor gorgeous. The service was little confused at some points however overall a most enjoyable evening.

SS
ShirleyS
1 review
Dined on 27 April 2019
Overall4Food4Service5Ambience5

The service and food was wonderful. The restaurant wasn't overly busy for a Saturday night. But the restaurant is sort of 'tucked' away from the main road. We found the restaurant through The Entertainment Book. Entree and main was very satisfying but the Affagato wasn't as nicely presented as I have has elsewhere. Atmosphere and decor is lovely, during the day the water view would be nice. Will recommend to friends.

AM
AmandaM
Melbourne / VIC
1 review
Dined on 13 April 2019
Overall4Food5Service3Ambience5

What a stunning restaurant. The wait staff were very knowledgeable and attentive but came across very rude when asking questions. They brought out a pitcher of sangria in a pitcher with a huge crack around the rim and when a guest went to pour it got a small piece of glass in their hand. When the wait staff were notified there was no
Apology just doubt - oh I got the bar staff to see if it was ok and they said it was but if you really want another jug I will change it, since the crack was also internal and I don’t like drinking tiny pieces of glass of course I wanted it changed.
We wanted to order tapas and then mains but were told if you could all just decide now it can go in one bill will be easier for us.
Then the sides of carrots that they were promoting as their special never arrived till we asked about them at the very end of our service because the second ticket didn’t print off - ironic yes how she was adamant to order all together but that the problem was it went onto 2 tickets and they couldn’t get that right!

Again the place is beautiful and the food was 10/10!
Wait staff need humbling; you are a waitress at a restaurant in Paterson lakes not Gordon Ramsay!

HC
HansC
1 review
Dined on 12 April 2019
Overall5Food5Service5Ambience5

Really good food, service and atmosphere. No need to say any more.

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Permanently Closed - Puerto is rated 4.2 stars by 246 OpenTable diners.