Portals Restaurant

3.5
454 reviews
icon/ic_price_rangeCreated with Sketch.
$31 to $50
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Northwest
Top tags:
  • Scenic View
  • Good for a Date
  • Bar Seating
Due to a kitchen fire, food service at Portals Restaurant at the Lodge has shifted to a Chef-crafted home style custom buffet for a few months. Buffet includes non-alcoholic beverages and pricing is:
Breakfast Buffet $20 adults and $12 kids 4-12yrs
Lunch Buffet $24 adults and $13 kids 4-12yrs
Dinner Bufet $29 adults and $14 kids 4-12yrs

Due to the same circumstances, we unfortunately are currently unable to offer in-room dining services.

At The Lodge at Suncadia, Portals offers breakfast, lunch and dinner, and features an ever changing menu of sophisticated, home style cuisine with fresh, local, and organically grown ingredients, made even more enjoyable by the incredible, panoramic views of the Cle Elum River and Cascade Mountains.

Fifty-6 Degrees Lounge at The Lodge is your friendly connection spot, serving a diverse selection of local, handcrafted wines and microbrews. Mingle, unwind, and share the best of Northwest inspired pleasures for the palate.

Special Offers

1,000-Point Tables

See availability for 1,000 point tables

Sun - Thu 5:00PM - 6:00PM
Fri - Sat 9:00PM - 10:00PM

What 454 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.5based on recent ratings
3.4
Food
4.1
Service
4.0
Ambience
3.2
Value
Noise · Quiet
56% of people would recommend it to a friend
5
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LS
Seattle
5 reviews
Dined on 3 July 2019
Overall 3Food 3Service 4Ambience 4

Views are breathtaking and the restaurant was quiet in early evening. Only four items on menu really... pasta, chicken, fish and steak. Three children’s items spaghetti and meatballs, salmon and something else. Husband got the steak which he said was good but had odd mushroom bunch grilled in the side.. I opted for the salmon which was good sized but not really seasoned only dripping in butter over what was supposed to be a potato salad. Potato salad was just sliced and grilled potatoes. My son ordered and liked the children’s salmon with portion practically as big as mine with grilled carrots and mashed potatoes. Dessert options were cheesecake and flourless torte which we passed on. Service was prompt and friendly but menu needs more options.

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RM
Seattle
1 review
Dined on 28 June 2019
Overall 3Food 3Service 5Ambience 5

Because of the October kitchen fire, the menu was very limited. If we had know, we would have not eaten there. The salmon was good, but the baked chicken was dry and bland.

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JC
1 review
Dined on 28 June 2019
Overall 3Food 1Service 3Ambience 3

Food was terrible. Chili didn’t taste good and my organic chicken was cold inside of it.

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TS
1 review
Dined on 20 June 2019
Overall 2Food 2Service 2Ambience 5

We had a horrible visit. Reservation at 7:15 for four, wife and our friends celebrating 25 years of marriage. We were Seated, there was a table of 10, otherwise no other guests.

Took a while to get bread, and water. Menu had four entree items, chicken, pasta. Rib thing and Salmon. of which I didn’t want any all priced 35-50. Plus I had a late lunch and so I had chili and corn bread as did another in our party. My wife had chicken, the other had the pasta choice. It took 45 minutes to get our food as another large party came in and got their food before we did as did the party of 10 that was there. They were VERY loud. It was hard to carry on a conversation.

We waited to have drinks refilled. They served three of us our dinner and the salad for our fourth, whose entree baked pasta, took another ten minutes. So we were well into our meals when she finally got our food.

The chili was so spicy that we could barely eat it. It was awful. Like they tripled the chili powder. The cornbread was three mini sized like a quarter pieces of bread. We both ate it, didn’t want to make a scene and there was nothing else on the menu...and our wives were eating.

The sever had vanished. We mentioned the spice to the server and they comped is a pice of cheesecake. The manager never came over, no apology. It took us one hour and 45 minutes to be served two entrees and 2 bowls of chili which cost $100.

This is a nice resort, the view was great, but at every level the service was lacking and Portals was the worst. There were a number of better options in town. Save your money and do t go to Portals.

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h
Seattle
5 reviews
Dined on 7 June 2019
Overall 3Food 3Service 4Ambience 4

Unfortunately they had a kitchen fire recently, reducing the menu options. The short rib melted in your mouth and the salmon was equally good. However, the temperature of the food when served was not very warm. Also my wife who eats fish and is otherwise vegetarian was very disappointed with the veggie options. Not just at this eatery, but Suncadia in general. They need to try harder in this regard. Service was good and wine / cocktail options were very good.

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JS
Seattle
1 review
Dined on 5 June 2019
Overall 3Food 3Service 5Ambience 2

Portals has always been a favorite at the Suncadia Lodge. I was surprised on this visit by a very abbreviated menu. It turns out they had a kitchen fire in the fall and the kitchen is still on only limited operations. Granted it was lunch on a weekday but the dining room was empty and lonely. At this point, I would not recommend going there without reading the menu first. I had a salad which was fine. My companion ordered a sandwich that had great ingredients (ham, fig, brie) but was served on a sliced baguette with the ham on one side and the other items on the other. There was really no way to get a single bite with all the flavors. I saw another sandwich that was served on thick focaccia so, again, no real way to eat it like a sandwich. The servers were lovely and the ingredients were all delightful. The home made potato chips were addictive. Just a lonely, limited experience right now.

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OT
1 review
Dined on 1 June 2019
Overall 2Food 2Service 2Ambience 2

Grossly overpriced for a very mediocre buffet only menu.

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L
Seattle
4 reviews
Dined on 30 May 2019
Overall 4Food 3Service 5Ambience 3

Not until kitchen is back and fully functioning. Wish I had the heads up on that. It was like a ghost town and very limited menu.

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MM
1 review
Dined on 14 May 2019
Overall 4Food 3Service 5Ambience 4

Our food was tasty but all our entrees came on the cool side. The service was great

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OT
Seattle
1 review
Dined on 12 May 2019
Overall 5Food 5Service 5Ambience 5

Mothers Day Brunch

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A
Vancouver
5 reviews
Dined on 30 April 2019
Overall 2Food 1Service 4Ambience 4

Their kitchen burnt down last year and no one told us. They are still rebuilding and the menu is limited . The food was tasteless and not hot.

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h
Seattle
1 review
Dined on 13 April 2019
Overall 2Food 2Service 3Ambience 3

It is not a buffet as stated due to the fire. There is a menu, but is very short. The food is fine, but uninspired. Service was OK, but slow and not great. One expects better for the price.

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OT
Seattle
1 review
Dined on 10 April 2019
Overall 5Food 4Service 5Ambience 5

Our food arrived quickly, service was great, and we eat here frequently because of the amazing atmosphere.

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DC
1 review
Dined on 9 April 2019
Overall 5Food 5Service 5Ambience 5

Excellent service and food in a beautiful and warm environment. Stunning views and quiet enough to have conversation or just enjoy the peace of the surroundings.

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PF
Seattle
7 reviews
Dined on 11 March 2019
Overall 1Food 1Service 1Ambience 1

They were closed and I got no notification of that! 😖

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LW
Seattle
1 review
Dined on 9 March 2019
Overall 3Food 3Service 5Ambience 5

Since the restaurant is in repair from a fire that occurred last year, they have buffet style dining for $30pp. We had read the reviews of others that mentioned to quality of the food, so we weren't terribly surprised and went in with realistic expectations. The food was adequate, unfortunately a little on the cold temperature side. The salads were wonderful, prime rib, pasta bar was decent. Overall not too many options for the price though. However, I must say the staff was wonderful and the view was truly amazing and the best part of the dinner. Nice ambiance. So overall a little pricey for what you get, but the view, comforts and convenience make up for it.

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OT
San Diego
5 reviews
Dined on 1 March 2019
Overall 3Food 3Service 4Ambience 3

Only option was a buffet? Prime rib was very good but the rest was not. 3 little kids, just doesn’t work. And the bill was over $150? Not the best experience we’ve had at the Lodge. Too bad, hope they redirect

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OT
Seattle
4 reviews
Dined on 17 February 2019
Overall 3Food 2Service 4Ambience 4

We didn’t love the buffet that they are currently offering. Looking forward to them getting their kitchen and full menu back.

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GH
Seattle
6 reviews
Dined on 16 February 2019
Overall 1Food 1Service 2Ambience 2

We've dined at Portals perhaps 5 times during 3 different visits to Suncadia. Last winter, we found it to be mediocre, breakfast was overpriced and underwhelming. Dinner suffered from slow service and lackluster food. A visit over the summer yielded a very different experience, the food was good, the service was acceptable. So we decided to dine there again on our recent winter trip to Sundcadia. We were staying in the lodge, it's right there, we didn't want to eat at Hoist House two nights in a row, or drive into Roslyn. Upon checking in at the hotel, I saw that there was a buffet dinner and assumed it was an option, not the only option, but it listed a salmon dish that seemed similar to the good one I'd had over the summer so I wasn't concerned. Our reservation was for 7PM. We were shown to our table at the far far end of the restaurant (after being walked past multiple empty tables of the same size), seated by the hostess, and told our server would be with us shortly. He was, he asked for our drink order, told us about the salmon dish and the carving station. We went to the buffet only to find that there wasn't any salmon, just a sad looking mahi mahi in a lemon butter sauce, overcooked vegetable medley, soggy tater tots, a make-your-own pasta option, some baked potatoes and a few salad options, in addition to chicken strips and prime rib. Being that we don't eat meat, that left us the option of the mahi mahi, salads, and make your own pasta. I tried the mahi mahi which was bland and uninspired. The salads were fine. The make your own pasta was nothing to write home about and none of it, none of it was worth the price of the Buffet ($30 for an adult). Service was slow by just about any standards, which I've come to expect at Portals from my previous experiences there.

Next time we visit Suncadia, we will skip the meal at Portals and make other plans.

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OT
1 review
Dined on 26 January 2019
Overall 4Food 2Service 5Ambience 5

Not the greatest buffet especially for the price. Frozen pizza, really!

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CM
1 review
Dined on 1 January 2019
Overall 5Food 5Service 5Ambience 3

We went to Suncadia to play in the snow, ice skate and celebrate the New Year and my 60th birthday with our kids and grandkids. What a blast. We went to the Gas Lamp Grill because it was in Suncadia and have been here before for after golf libations.

I have to say the food was INCREDIBLE! Everyone enjoyed their food tremendously--even the Grandkids! The service was outstanding as well. Very attentive and very friendly. Great dining experience and I will be sure to include the Gas Lamp Grill next time we're in Suncadia.

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NT
Seattle
8 reviews
Dined on 31 December 2018
Overall 5Food 5Service 5Ambience 5

Excellent food & service! Our fist time giving this place a try (after several bad food & service experiences at nearby winery restaurant), and the food and service exceeded our expectations! We'll be coming back here again for sure.

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CS
1 review
Dined on 16 December 2018
Overall 1Food 1Service 1Ambience 1

It was closed when we arrived for our 1130 reservation which was confirmed the day before.

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t
Seattle
11 reviews
Dined on 8 December 2018
Overall 2Food 2Service 3Ambience 2

Not a fan. Seemed more like a banquet room than a restaurant worthy of upscale restaurant pricing. Food was mediocre at best.

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OT
Philadelphia
1 review
Dined on 24 November 2018
Overall 4Food 5Service 5Ambience 4

Food quality is excellent and service from start to finish was impeccable. My only complaint is that there’s literally 3 dishes for a vegetarian to choose from and two of them are salads.

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S
Seattle
3 reviews
Dined on 17 November 2018
Overall 4Food 4Service 5Ambience 3

Great service. Food was typical hotel food. Good beverage selection. Other guests were loud with less than behaved kids crawling under tables and yelling. Next time we’d arrive later and avoid the family dinner hours.

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SR
Panama
8 reviews
Dined on 5 October 2018
Overall 5Food 5Service 5Ambience 5

Our server was James and he was absolutely delightful!

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M
Phoenix
10 reviews
Dined on 25 August 2018
Overall 3Food 2Service 4Ambience 4

Had heard really good things but was disappointed in the meal itself. The plate was hot and the fish entree was hot, but for both my wife and me the starch/vegetables/accompaniments to the entree were barely warm. The fish itself (I had the special Sea Bass and my wife had the King Salmon) was excellent and otherwise it was a nice evening. Excellent guitarist and soloist in the lobby who we enjoyed listening to after dinner. We did breakfast there the next morning and it was excellent.

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D
1 review
Dined on 22 August 2018
Overall 3Food 2Service 5Ambience 5

Wait staff was great and tentative. Food was comparable to an Applebee’s and overpriced. Good kid options. I had the red pepper linguine and it had no taste and had a few macaroni noodles mixed in which makes me wonder how they prepare the food. I prefer the winery which is expensive but so worth it.

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OT
Seattle
7 reviews
Dined on 16 August 2018
Overall 3Food 3Service 4Ambience 3

Incredible views from the dining room. The menu isn’t anything to write home about.

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JL
Seattle
1 review
Dined on 15 August 2018
Overall 4Food 4Service 4Ambience 4

We had an excellent dinner and the waitstaff was fabulous. They also have a wonderful kid’s menu for those 12 and under. It was a fantastic meal with an awesome view!

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SC
Los Angeles
162 reviews
Dined on 5 August 2018
Overall 3Food 4Service 3Ambience 3

Food was good service a bit slow and forgetful wait staff. You don’t have a selection of good teas on hand decaf is not good when one asks for earl gray. Water was not refilled and wrong food brought to table. Clearly a lot of confusion

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AA
Phoenix
4 reviews
Dined on 28 July 2018
Overall 3Food 3Service 3Ambience 4

View is unbeatable, giant windows overlook gorgeous scenery

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OT
Seattle
2 reviews
Dined on 26 July 2018
Overall 4Food 4Service 4Ambience 4

Food was good. Service was great, and the view was amazing.

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L
Las Vegas
9 reviews
Dined on 20 July 2018
Overall 2Food 1Service 2Ambience 3

We visit Suncadia twice a year and I was very disappointed in the change change in quality of the food. The prices have stayed the same but the quality of the food has gone down to what you would except from a fast food drive thru.

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ML
1 review
Dined on 15 July 2018
Overall 5Food 4Service 5Ambience 5

The service was very attentive and friendly and we were seated near the window with an outstanding view of the area. The drinks were very prompt and well made and accommodated my wife's health issues. The food was very tasty and a nice portion of everything. The restaurant was not crowded when we were there so there was no noise issue at all. A nice venue for a well made dinner!

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JS
Seattle
1 review
Dined on 29 June 2018
Overall 2Food 2Service 4Ambience 5

The window table with the view was excellent. All four meals were fair at best. Would probably never return. Our experience was a very noisy atmosphere.

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RS
1 review
Dined on 17 June 2018
Overall 5Food 5Service 5Ambience 5

Completely enjoyed our experience, The staff were ver attentive.

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MM
1 review
Dined on 17 June 2018
Overall 2Food 2Service 1Ambience 4

We arrived to Portals with a reservation that I had booked about a month in advance. Check in was very unorganized. They were not prepared to seat us and it took some time to figure this out. We were even escorted to a table only to be turned around and said it was a mistake, and we needed to wait in the lobby until our true table was ready. We were visiting on Father's Day and anticipated things would be busy, so we were understanding of the small delay in being seated. However, the experience did not get better. My mug for coffee had a lipstick stain on it from a previous diner. They also would not serve breakfast to us since the morning rush was too busy and they essentially ran out of food (our reservation was for 11:00am on a Sunday, we certainly assumed breakfast or brunch would be an option at this time on Father's Day). We were pointed towards the lunch menu. Then, our food took a VERY long time to arrive and one of the food items was completely burned and inedible so this needed to be reordered. Our server was great, very apologetic and was admirably trying to turn around our experience. However, I was very underwhelmed by Portals. The experience and food were disappointing and this is not my first time feeling this way. As my last several dining experiences have been similar to this, I am now taking the time to right a review. Portals is in a fabulous location and the restaurant is beautiful. I remember visiting for the first time in 2012 and the meal was truly phenomenal. I'm not sure what the cause of the downturn is but I'm really hoping things shape up.

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MN
1 review
Dined on 16 June 2018
Overall 4Food 3Service 5Ambience 5

I was taken there for my 50th Bday dinner. I had the salad that had the prawns and salmon in it and it was very mediocre and my dad had the buffalo that was very grissley, so not really impressive at all. While the brussel sprout appetizer was amazing as was the birthday dessert that was recommended by our server was soooooo good. The bread at the beginning was the best ever. So, while the meals themselves were not that great, so many other things were. The service, the view, the ambiance and the appetizers and bread will bring me back, I just now know the items on the menu I wont order. Thank you.

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