P.F. Chang's - Atlanta - Cumberland

3.8
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92 reviews
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$30 and under
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Asian
P.F. Chang's is a restaurant concept that honors the 2,000-year-old Asian tradition of wok cooking and believes in making food from scratch every day in every restaurant. With a Farm to Wok™ food philosophy at its core, P.F. Chang's chefs hand-roll dim sum, hand chop and slice all vegetables and meats, handcraft every sauce and wok-cook each recipe, every day in every restaurant using wholesome, fresh ingredients. With roots in Chinese cooking, the culinary landscape at P.F. Chang's now stretches across Asia with diverse, culturally inspired recipes including hand-rolled sushi, Vietnamese-style soups and bowls, traditional Chinese dim sum, wok-fired chicken and beef entrées, and family style noodles and rice. All made from scratch every day.

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What 92 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.8based on recent ratings
4.0
Food
3.6
Service
4.0
Ambience
3.8
Value
Noise · Moderate
67% of people would recommend it to a friend
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OT
OpenTable Diner
Tampa
1 review
Dined on 7 March 2020
Overall1Food5Service1Ambience4

We spent almost 3 hours here because the food took forever to come out. The server was great but manager and bartender were not. The hostess working the front did it seem to care about or understand customer service. The food when we finally got it was greasy and good but way too long to have to wait on food and drinks. Will not return here ever again.

P.F. Chang's - Atlanta - Cumberland
Responded on 17 March 2020

We are sorry to hear about your experience. We will share it with our team. If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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O
vipOktoberfest
Chicago
396 reviews
Dined on 25 February 2020
Overall5Food5Service5Ambience5

6:30pm reservations seated promptly. Convenient location short commute from the hotel. Good food & service.

KW
KarenW
Atlanta
1 review
Dined on 9 February 2020
Overall5Food5Service5Ambience5

PF Chang’s provide gluten free options and are happy to leave out other ingredients that a person may be sensitive to. Thank you PF Chang’s for enabling people with food issues to enjoy your cuisine!

M
vipMike
Atlanta
14 reviews
Dined on 22 January 2020
Overall1Food1Service1Ambience5

Good evening

First off let me say we love P.F. Chang’s and have enjoyed every other visit but first time at this particular location. WISH I had better news about our visit started off waiting in lobby for about 10 minutes before seeing any staff. Finally we were met by the manager and he told us that the menu had a few new items we might like to try and seated us. We were waited on about 10 minutes later buy a clearly annoyed waiter and placed our drink orders. Almost 20 minutes later goodbye no drinks and a new waiter comes over telling us that the other waiter has left and offers to take our drink order. We inform him we had already placed an order for drinks and we went ahead and added some appetizers at that time. About 10 minutes later once he figured out what happened to our drink order he delivered them promptly. Not sure what the drinks were but what we ordered didn’t seem too complicated they were supposed to be a diet cove with vodka and a tanqueray and tonic...pics below. Notice they were about 3/4 full. The new waiter was even confused by this and he apologized and tried to make amends. Just then one of the two appetizers came out at this point we decided to cut our losses and eat somewhere else after spending about one hour to receive two basic drinks and one appetizer. Terrible terrible customer service EXCEPT for the second waiter who apologized offered to find the manager and even tried to box up appetizers for free. We declined and thanked him sincerely.

E
Earlylunch
Atlanta
5 reviews
Dined on 11 January 2020
Overall4Food5Service3Ambience5

Not bad, except for a rude hostess.

P.F. Chang's - Atlanta - Cumberland
Responded on 18 January 2020

Sorry to see your experience wasn’t what we had hoped it would be! If you would like to discuss your feedback with us further, please reach out to us at 480-888-3100.  Thank you!

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OT
OpenTable Diner
1 review
Dined on 30 December 2019
Overall2Food2Service2Ambience3

1st - the service was very poor, we had our table full of plates. The waitress never removed and they kept passing our table. We had to ask for refills. We had to ask them to remove the excess plates that were on the table.
2nd - the food was sub-par. The separate servings were delivered sporadically not together. So, we weren’t able to eat as group.

So with that, I’m totally disappointed with the service and the food preparation and delivery.

Thank you.

P.F. Chang's - Atlanta - Cumberland
Responded on 6 January 2020

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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l
lovefood
Atlanta
4 reviews
Dined on 29 December 2019
Overall5Food5Service5Ambience4

Our waitress was outstanding. We had a large group and she handled it beautifully

P.F. Chang's - Atlanta - Cumberland
Responded on 6 January 2020

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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OT
OpenTable Diner
Atlanta
1 review
Dined on 19 December 2019
Overall3Food4Service5Ambience3

They gave away our reservation through open table. Had to wait an extra 30 minutes with my 9 person group, but the manager redeemed it by seating us in the overflow section.

LV
LoVeNyC
Las Vegas
2 reviews
Dined on 1 December 2019
Overall4Food3Service3Ambience3

The food was not exceptional. I got the Mongolian beef “potstickers “which were not potstickers at all. The dough was very thick and I didn’t like it. They are now doing a thing where you would literally have to check yourself out. They put a little device on your table and you have to do everything. Slide your credit card, etc. I tipped less because of it so I’m sure the servers aren’t too happy about it either.

LE
LizE
Atlanta
7 reviews
Dined on 30 November 2019
Overall5Food5Service5Ambience5

Great for a casual get together

OT
OpenTable Diner
Atlanta
1 review
Dined on 20 November 2019
Overall5Food5Service5Ambience5

Great service

OT
vipOpenTable Diner
Atlanta
6 reviews
Dined on 18 November 2019
Overall5Food5Service5Ambience5

Erin was so nice and informative. She learned it was our first time and reviewed the menu and desserts with us. She made recommendations and showed us the specials and the food was so good!

P.F. Chang's - Atlanta - Cumberland
Responded on 25 November 2019

Thank you for sharing! We'll be sure to pass this along to our team! We hope to see you again soon!

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H
vipHermanv
Atlanta
1 review
Dined on 8 November 2019
Overall1Food2Service2Ambience1

Lackluster in everything

OT
OpenTable Diner
Atlanta
9 reviews
Dined on 31 October 2019
Overall5Food5Service5Ambience5

Went to PF Changs for lunch and decided to schedule via Open Table since I didn't know if it would be crowded or not. I arrived right at 11:30am with no wait. The hostess was polite and ready to seat me.
Waiter came by immediately for introductions and took the drink order. He explained the menu items where questions arose and took my rewards number to obtain points.
Service was perfect for the occasion and the California Roll I had was very tasty. If you eat breakfast from 7-9am, you might be okay with just a California Roll by itself...I was.

S
Sherylc
Atlanta
2 reviews
Dined on 19 October 2019
Overall3Food3Service3Ambience2

The service was slow. The kitchen seemed backed up and the host kept over seating our server. He was running around.

P.F. Chang's - Atlanta - Cumberland
Responded on 23 October 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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D
David
Atlanta
15 reviews
Dined on 18 October 2019
Overall4Food5Service4Ambience4

Food was good but was surprised by $3 surcharge for fried rice. Most restaurants offer white, brown and fried rice included with the cost of the entree.

OT
OpenTable Diner
1 review
Dined on 12 October 2019
Overall1Food1Service1Ambience3

Food was disgusting and has declined

P.F. Chang's - Atlanta - Cumberland
Responded on 23 October 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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k
kennethj
Los Angeles
3 reviews
Dined on 21 September 2019
Overall1Food4Service1Ambience3

Service was horrible. Hard to eat when your thirsty. Just because you show up to work doesn't mean you automatically get a tip. Lucky I gave you $5.

P.F. Chang's - Atlanta - Cumberland
Responded on 27 September 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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OT
OpenTable Diner
Atlanta
1 review
Dined on 20 September 2019
Overall5Food5Service5Ambience4

Had a double date and it was awesome

D
vipDebbie
Atlanta
6 reviews
Dined on 14 September 2019
Overall4Food4Service3Ambience4

Great place for gluten free Chinese. The kitchen prepares gluten free food in a separate area.

P.F. Chang's - Atlanta - Cumberland
Responded on 17 September 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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A
vipAtlanta
Atlanta
7 reviews
Dined on 13 September 2019
Overall5Food5Service4Ambience5

Colleague and I ate here for lunch. Good service and great food.

P.F. Chang's - Atlanta - Cumberland
Responded on 17 September 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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G
vipGigi
Birmingham
48 reviews
Dined on 8 September 2019
Overall4Food4Service5Ambience4

Converged with other family for a Braves game. Before leaving stopped in for an early lunch. Great experience. Diverse dietary requirements with our group - two vegans, a vegetarian and one who cannot tolerate onions. Every one was accommodated with tasty food and prompt service. Eric, our server took care of our diverse group with skill and grace. Highly recommend.

P.F. Chang's - Atlanta - Cumberland
Responded on 17 September 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
OpenTable Diner
Atlanta
8 reviews
Dined on 24 August 2019
Overall5Food5Service5Ambience5

Celebrated my good friend's bday at the Cumberland location. Everything was great. Or server James was amazingly attentive.

P.F. Chang's - Atlanta - Cumberland
Responded on 30 August 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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OT
OpenTable Diner
Atlanta
5 reviews
Dined on 12 August 2019
Overall1Food1Service1Ambience2

I've eaten at several Chang's. This one was terrible and I will never eat here again. I love the one in Dunwoody, Cumberland is much closer.
The service was slow and the food was not hot. We had to wait on the waiter to get sauces. Overall, a horrible experience

BW
vipBigWillieStyle
Charleston
55 reviews
Dined on 11 August 2019
Overall5Food5Service5Ambience4

Food was good
Malcolm best server ever at this restaurant

PH
vipPhilH
Atlanta
11 reviews
Dined on 13 July 2019
Overall2Food4Service1Ambience3

30 min wait from reservation and an additional 15 minute wait for server to greet after being sat

P.F. Chang's - Atlanta - Cumberland
Responded on 24 July 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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DL
DeborahL
Atlanta
6 reviews
Dined on 13 July 2019
Overall1Food1Service1Ambience2

I used to enjoy eating at PF Chang’s but the restaurant is not the same. The service was terrible. We did not have a reservation and were a party of six. The hostess left us standing at the entrance for more than 30 minutes and then seated us at two tables that had been sitting empty since we got there. The food was slow to come out of the kitchen and it was bland and tasteless. I asked the waitress if they were understaffed and she said no. I used open table to see if reservations were available while standing next to the hostess stand. I was able to make a reservation right there for our party. I showed my phone to the hostess and she said you can’t make a reservation because we are blocked. I said, I just did and showed her the reservation on my phone. They didn’t seat us until I did that. We will never go back. Too many good Asian restaurants to choose from.

P.F. Chang's - Atlanta - Cumberland
Responded on 24 July 2019

Thanks for this feedback. We'll be sure that your comments are shared with our leadership team. We're sorry that this was your experience and hope that you'll be back soon for a better experience. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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JM
vipJMAM
Atlanta
22 reviews
Dined on 11 July 2019
Overall4Food3Service3Ambience3

Our server had to tell us twice that they were out of unsweetened ice tea and white rice. What?

OT
OpenTable Diner
Atlanta
2 reviews
Dined on 28 June 2019
Overall3Food4Service3Ambience4

The food was great. The service could have been better...our server was quite slow and had to be prompted

P.F. Chang's - Atlanta - Cumberland
Responded on 3 July 2019

Sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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TB
TerryB
Atlanta
2 reviews
Dined on 16 June 2019
Overall2Food5Service1Ambience3

The preceding Thursday night I made our reservation for 6 pm Sunday night. Imagine our surprise when the 9 of us showed up at 5:50 & were told they had no record of our reservation. Since I had proof within the app & email, they eventually believed me and maybe 15 minutes after our reservation time seated us at tables that had been empty since we arrived. When we finally received our good, it was really good, but service stunk throughout our meal. It is doubtful we’ll go back to that location. Not sure I’ll use Open Table again either since I don’t know who is at fault for the lack of reservation showing up in their system.

OT
OpenTable Diner
Atlanta
4 reviews
Dined on 7 June 2019
Overall1Food3Service1Ambience3

Waitress was rude, we don’t know why because we are super nice people.

l
viplovetoeat
Atlanta
89 reviews
Dined on 7 June 2019
Overall4Food5Service4Ambience4

Never thought of this place as a lunch place ... loved their options and will be back! Bubble beverage was a big hit.

P.F. Chang's - Atlanta - Cumberland
Responded on 3 July 2019

Thanks for sharing this! We’ll make sure to share this with our team! We hope to see you soon!

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ST
ShanicaT
Washington DC
1 review
Dined on 24 May 2019
Overall5Food5Service5Ambience5

Service and food was excellent! Our server was prompt.

DT
vipDiscriminatingTaste
Atlanta
9 reviews
Dined on 11 May 2019
Overall2Food2Service3Ambience3

Overrated and overpriced.

P.F. Chang's - Atlanta - Cumberland
Responded on 15 May 2019

We're sorry to see this. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

Report
OT
OpenTable Diner
Atlanta
1 review
Dined on 27 April 2019
Overall5Food5Service5Ambience5

Waitress was wonderful. Family enjoyed the meals

OT
vipOpenTable Diner
Atlanta
2 reviews
Dined on 17 April 2019
Overall3Food4Service3Ambience3

Could have been cleaner.... felt not as clean as it should be.

OT
OpenTable Diner
Orlando
4 reviews
Dined on 16 April 2019
Overall3Food2Service3Ambience3

Food was bland, and it didn't provide any similarities to Asian food

P.F. Chang's - Atlanta - Cumberland
Responded on 19 April 2019

We're sorry to hear about your experience and will share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100.  Thank you!

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CH
CarolynH
Atlanta
1 review
Dined on 11 April 2019
Overall5Food5Service5Ambience5

The food was delicious - Loved the Shrimp Tempura Bowl! Our server Raven was outstanding.
Thanks for a nice experience!

LT
LesleyT
San Francisco
1 review
Dined on 30 March 2019
Overall1Food1Service1Ambience3

Service was terrible, both at the bar and when we were seated. Hostess was not friendly. Bartender was overwhelmed. Table service took way too long for waitress to come wait on us and a ridiculous amount of time to get served. Food was mediocre and lacked flavor. I have never been to this PF Chang's but chose it based on positive experiences at the Perimeter location. I will never come back to this location and am not sure whether I will frequent any other locations as well. Very disappointed.

k
vipkatherinem
Atlanta
24 reviews
Dined on 24 March 2019
Overall1Food3Service2Ambience1

We will not be back. The hostess did not make eye contact with us when we arrived. She was smacking gum the whole time. She appeared to have no idea what Open Table was or where to find the reservation in her system. The manager came to her rescue, but did not greet us or look at us. The wait for our food was 45 minutes. Our server was very apologetic and said there was some staffing issues. She said the manager was helping in the kitchen and would be by our table to speak with us about it. He finally did come by, but he just asked how our food was. It was fine. He said good. That's it. No apology. No discount or coupon for future use. The chairs at our table were greasy. We traded them for other chairs. There were plenty of available tables, yet we were seated next to two young children who were crying. The other part of the restaurant was much quieter--at least at the time we were seated. The only positive was that our server was very nice, and the food was fine.

P.F. Chang's - Atlanta - Cumberland
Responded on 2 April 2019

We’re sorry to see your experience wasn’t what we had hoped it would be! We’ll be sure to share this with our team. If you would like to discuss your feedback with us in further detail, please reach out to us at 480-888-3100. Thank you!

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FAQs

P.F. Chang's - Atlanta - Cumberland offers takeaway which you can order by calling the restaurant at (770) 803-5800.

P.F. Chang's - Atlanta - Cumberland is rated 3.8 stars by 92 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.