Persone Italian Restaurant
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On New Years Eve I enjoyed the best food and most wonderful service at Persone. I could not wait to return on Valentines Day with a very special lady in my life and impress her.
Simply stated the food was atrocious, saved only by the dessert.
The service was a mix of being ignored and frantic. Only one young lady made the effort to provide some qualitative service and for that I am grateful she allowed me to salvage some value from the. Persone experience.
As far as ambiance is concerned Persone need to seek some professional advice, they have missed a sense of ambiance by miles.
What was wonderful about the evening was that the Lady I was with still appreciated our time shared - it would have been better if I could have shared with her the food and service that I experienced in my previous visits to Persone
Overall we had a negative experience at Persone. We went for a valentines meal. Food was average. We paid and left. When we had left we checked our bank account to notice we had been charged for the meal twice. We went back and the manager said this is probably an error and you shouldnt have been charged twice, she passed her number in case the money hasn’t cleared and appeared in our account by next day (Saturday). We checked the bank the next day and we saw the money was still not in our bank and we had still been charged double the amount. We reached out to the manager to inform her of this. To which we got a call later in the day asking us to wait until Monday to see if it was back in our account. The meal wasn’t cheap and cost us around $230, so it has really cost us $460. We hope to have this money back ASAP. But I am not happy with the time this is taking to resolve. For a restaurant who only takes card, you would think they would have better facilities!
The French Maître de was fabulous. Warm and welcoming so set the tone to be a relaxed and enjoyable evening. How far from the truth this was. We were a party of 4 who had hoped to have a unique dining experience on a Friday evening. Yes it was Valentine’s Day. Yes there were couples all around. However that only added to the presumed enjoyment. How wrong we were....
Our waiter John was timid, spoke so quietly that after two of us repeatedly said, “sorry what was the special?” and “what was the market fish?”, that both our husbands chose to sit back and tune out till John left the table so they could then ask us what he is said. Neither of us could confirm it either. Drinks took forever to come and when we did manage to pin down the sommelier she was helpful and did pick a lovely red, however the onus was on us to refill our glasses as well wave madly for attention for other drinks for our husbands. With regards ambience, we could not have been seated in a worse position. Jammed into the corner, a view of nothing other than direct exit to outside veranda - so we not only endured the heat of the evening as the door remained open but also multiple staff walking repeatedly back and forth all night.
Entrees were oysters and stuffed zucchini flowers. Group gave the oysters 8/10 (there was no explanation from the waitress as to what the accompaniment was with them), and the zucchini was passable 6/10 (not as fresh or lightly tempura as I had in Melbourne at Grossi Florentino in December 2019.) One group member is GF, and our waiter struggled to be convincing as to the ability of the kitchen to provide GF. Since the lighting was so dim it was difficult to see “GF” on the menu however I assured her there would have to be options since a girlfriend of mine had eaten there and she is GF. Mains were Fish, steak, pappardelle and GF seafood pasta. None were standouts to be honest and I had so been looking forward to eating the ragout which left me disappointed. 3/10
When we arrived we were seated outside, with the sun beating down on us. Peak hour traffic hummed in the background. Summer afternoons in QLD are hot, especially in direct sunlight. There was no mention of this when booking. We asked to be moved inside but to no avail. We ordered crumbed veal that was inconsistently cooked, and quite fatty for veal. Service was ok but I had to pour my last glass of wine. Definitely better italian options around Brisbane.
Bit stale and clinical. Wine list was disappointing, not enough Italian reds by the glass and bottle prices too high.
It was really bad experience i have ever had before in fine dining in brisbane. Food was served with cold condition and taking more than 1 hour. Server was no care with empty drinks, however, manager dealt with our complain with good manner and giving other options since we mentioned. Im the one who enjoys experiencing fine dining every weekends but i will not recommend this place to go for special day.
Fantastic food and service, have been a few times now and will be going back more for sure. Great food, Great service great view over the river.
This is my favourite restaurant and it didn't disappoint. I went with my family to celebrate my birthday and everyone commented on the superb the food, service and ambiance! Highly recommend.
Beautiful views. Food is amazing, especially love the desserts as they are very creative and are balanced perfectly. Service is outstanding. Will be back.
Food was amazing especially the ragu and scallops - the presentation and taste was beautiful fine dining compliments to the chef. However the service, presentation and atmosphere let you down :(
I would like to suggest white table clothes and candles instead of placemats and bright lighting. Esp in the five star W hotel building.
We were served by many different waiters, which is ok but not ideal if they don't communicate with each other, and we were served from the left, right, middle no consistency but the restaurant was busy.
Lastly there was wine from Clare on the wine list that was from the Barossa which was misleading.
Our table was booked for 8.15pm and had a drink in the bar first. Had to remind staff re our booking. Orders were taken promptly but had to wait for 50 minutes for our meals during which time we were offered bread while we waited. Food when arrived was first class and our waiter John, very attentive. Desserts arrived quickly. We told front of house staff 4 times that there was no toilet paper in ladies loos but nothing was done.
The decor and set-up of the restaurant was lovely. The ambiance was very welcoming and warm. The service of staff was great, it took about 10 mins to get our drinks list but that is only a very minor negative otherwise the rest of my experience was great!
'Persone' met all my expectations. Immediately when arriving at the restaurant I was blown away with the ambience and style. My partner and I were seated overlooking the most beautiful view of North Quay, Brisbane! The waitress was polite, on the ball and prompt. I would like to make a special mention to Claudia! I only briefly mentioned that it was my 21st and she made the night really special. I also loved her personality and bubbliness! Highly recommend the oysters! Most beautiful tasting and impeccable flavor (with the extras!!)… our main course meals were full of flavor and met all expectations. To top it off... the desserts!! I had a little extra message on mine in chocolate stating HAPPY BIRTHDAY!!! Big thank-you. Oh and also! The price points were terrific - definitely worth every cent.
Fabulous fresh food with fabulous views over the Brisbane River. Friendly, prompt service. Can’t wait to return!
Dined at lunchtime and loved the food and service. Great wine list and views over the river
Great place to celebrate NYE. Food, Service & location were amazing
The food was exquisite, service was personal and attentive and the location is second to none. I'll be back.
Service was excellent. Very friendly and professional staff.
The food was fantastic and the view amazing! The staff were friendly and helpful.
Located in the new Brisbane Quarter, Perone is a great venue for a business or small group lunch or dinner. Service was efficient and pleasant with just the right time allowed between seating and serving of beverages and food. Menu is typical good quality authentic Italian cuisine with generous servings for main course in particular. Ambience is quite lovely with an outlook over the Brisbane River. Restaurant was quite busy however the layout is excellent with nice spaces between other diners so that it still feels quite intimate. Would highly recommend.
Lovely ambience but the menu didn't really enthuse me, fairly standard options. Good wine list by the glass and good knowledge of team for recommendations.
Food was average compared to other Gambero restaurants.
I went to Persone earlier in the year and it was much nicer than December. Last week the place was packed and noisy, there was no toilet paper in the ladies toilets, the hand towels were all over the floor, there was cheap liquid soap put into another container to make it look good. The waiter was sub-standard.
I probably won't go back or recommend to friends.
our waitress Megan deserves a mention - she hit just the right notes.
Food overall was excellent - the dessert of eggplant, chocolate and goats cheese ice-cream deserves to stay on the menu.
Overall a restaurant we would certainly recommend to our friends.
For the price I expected the food to be nicer. The stuffed zucchini flowers lacked stuffing. Presented nicely though. Fish was a bit tasteless and the Canolli shells were a little dry and stale I thought however the filling was nice. Staff were friendly enough but it was too noisy from the traffic below. I won't go back and spend $90 per head.
Good location and views over the river and South Bank diminished by the noise levels from the city street below.
Attentive friendly service. Good food but not value for money.
Exceptional service and food. Will definitely go back!
We loved having our wedding anniversary here, great service, lovely view, we felt super special having Italian as we had our honeymoon in Italy and the food here was amazingly authentic !
Great outlook over Brisbane river. Not really an Italian restaurant more international. Very efficient service and well priced delicious meals
The entire evening was an absolute pleasure, the food, service and surroundings was exceptional. I will definitely been returning for my next special occasion.
It is a beautiful restaurant with incredibly attentive and knowledgeable staff. We enjoyed the restaurant and the food was good and expensive. The wines were great at good prices.
Attentive staff, delicious food with gluten free options. Really enjoyed
We were placed on a round table in the corner but still with a view of the river. As a family group out for a private birthday dinner it was lovely to have separation from other diners. That is one thing in particular that we noted. The tables were not too close together, which is hard to get nowadays.
My wife is a coeliac so having items on the menu listed as GF is a major plus. Having to always ask what is or is not GF makes her feel like she's disrupting everyone including the family/friends she is dining with.
She was very appreciative and surprised that there was a GF dessert option that was different, namely the pistachio and chocolate. It is rare to get interesting and different GF options on a menu. Thankyou. We will be back.
Great service, nice location, good food! We had such a nice night out at Personne.
We went for a special occansion and were treated with the up most respect and service by the staff! thank you for making it so special
Wonderful food and service with one of the best views in Brisbane.
Absolutely amazing experience. Food was divine, service was excellent and the lovely, thoughtful dessert to celebrate our wedding anniversary was very much appreciated.
Lovely place and staff are amazing just disappointed in the food.
Our first time at Persone was memorable. The food was great and the drinks exceptional. And so was the service