Parkway Prime Steakhouse & Lounge

4
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142 reviews
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$31 to $50
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Steakhouse
The Parkway Prime is open 7 days a week serving breakfast, lunch and dinner from 6:00 AM - 9:00 PM Sunday through Thursday and 6:00 AM - 10:00 PM on Friday and Saturdays.
Currently we are in Phase 2 of operation which includes take out and seating on the patio with tableside service only. We look forward to phase 3 to serve you during the warm weather the option of indoor or outdoor dining. The Parkway Prime is a mid-priced Steakhouse. We also have 2 private dining rooms that can accommodate up to 24 - 45 persons. A full service lounge featuring local and favorite brews, all American wine list and beverage menu. We also feature the DoubleTree breakfast buffet and ala carte menus for all meal periods.
What 142 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.0
Food
3.9
Service
4.2
Ambience
3.8
Value
Noise · Moderate
84% of people would recommend it to a friend
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MB
MichelleB
1 review
Dined on 5 September 2020
Overall5Food5Service5Ambience5

Awesome food and the best waitress! She was very attentive and paid attention to little details.

OT
OpenTable Diner
Cleveland
1 review
Dined on 3 September 2020
Overall4Food5Service4Ambience4

Excellent food! Abridged menu but ever single options is 5 star!

OT
OpenTable Diner
Cleveland
1 review
Dined on 2 September 2020
Overall5Food4Service3Ambience5

Good and ambiance was great. We sat on the patio where there was more than ample spacing between tables. After dinner we took a short walk along the Niagara River to the brink of Niagara Falls. Perfect late summer evening

DM
DanielleM
1 review
Dined on 30 August 2020
Overall5Food5Service5Ambience5

We really enjoyed the atmosphere and the service and food were great too!

KB
KevinB
New York Area
1 review
Dined on 29 August 2020
Overall2Food2Service5Ambience3

On our visit they were so understaffed that our server was overwhelmed trying to keep up. When we got our food it was almost cold. The manager barely apologize for service. Would like to try again on our next visit hoping the situation is resolved

TB
TimmyB
New York Area
1 review
Dined on 28 August 2020
Overall5Food5Service5Ambience5

Overall very happy! Food was delicious and staff was very friendly

R
vipRaymond
Miami
28 reviews
Dined on 25 August 2020
Overall4Food4Service3Ambience4

Chicken Mac and Cheese ( I added shrimp too) was delicious. Penne with steak tips was good. Sat on the patio overlooking the Niagara River. Very nice.

Parkway Prime Steakhouse & Lounge
Responded on 29 August 2020

Thank you for your feedback. I remember your plate and was very inspirational!! Looked filling and delicious!! Cheers.

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D
Dave
New York Area
2 reviews
Dined on 24 August 2020
Overall5Food5Service5Ambience5

Roomy and comfortable. Great atmosphere. Staff very informative

Parkway Prime Steakhouse & Lounge
Responded on 29 August 2020

Thank you for joining us!! My favorite part of the roominess is our chairs!! Hope to see you soon!!

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JL
JoseLito
1 review
Dined on 24 August 2020
Overall5Food5Service5Ambience5

Brought my Family for the first time and it was a night to remember

Parkway Prime Steakhouse & Lounge
Responded on 29 August 2020

I am so happy you and your family had a wonderful time. Hope to see you again soon!!

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TS
TomS
1 review
Dined on 22 August 2020
Overall4Food5Service4Ambience4

The food was VERY good. We all had steaks and they were cooked perfectly. The service was good. They were a little understaffed but did their best. It was a very good evening.

Parkway Prime Steakhouse & Lounge
Responded on 25 August 2020

Thank you for joining us and I am glad to hear you had a nice evening. Our company is taking a hit in regards to staffing this year but our team is working very hard!! Very proud of them. We look forward to seeing you again!!

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JT
JosephT
New York Area
2 reviews
Dined on 16 August 2020
Overall2Food2Service1Ambience3

Food wasn't great, nor was it terrible. Service was dreadfully slow though.

JH
JasonH
New York Area
1 review
Dined on 15 August 2020
Overall1Food1Service2Ambience2

After checking in, we were never sat at a table. We waited for over 45 min before we sat at the bar. The food came out over 2 hours after we ordered. The steak that is over priced came out cool to the touch. I wouldn’t waste my money at this place for overpriced food.

Parkway Prime Steakhouse & Lounge
Responded on 19 August 2020

I sincerely apologize for your frustration with your dining experience. We strive to honor all reservations 1st. Unfortunately, with the torrential downpour that happened that evening and the 50% capacity NYS has imposed on restaurants, being able to accommodate all the reservations became a challenge when we had to move everyone off the patio into inside, creating longer wait times. We just hired a new Exec Chef this week who will oversee the execution of the food to ensure the highest quality.

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M
Maskee
1 review
Dined on 15 August 2020
Overall1Food1Service2Ambience1

Waited and extra half hour after our reservation and then was told it was gonna be another half hour wait until I expressed my aggravation so they then put us at a big table. The service was slow, our waitress ended up being the bartender pulling double duty. The food from the kitten was subpar at best and arrived far too late into the whole process. Overpriced for what it is and I would never return.

Parkway Prime Steakhouse & Lounge
Responded on 19 August 2020

I sincerely apologize for your frustration with your dining experience. We strive to honor all reservations 1st. Unfortunately, with the torrential downpour that happened that evening and the 50% capacity NYS has imposed on restaurants, being able to accommodate all the reservations became a challenge when we had to move everyone off the patio into inside, creating longer wait times. We just hired a new Exec Chef this week who will oversee the execution of the food to ensure the highest quality.

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BF
BryanF
New York Area
5 reviews
Dined on 14 August 2020
Overall4Food5Service4Ambience5

Very nice meal. I know it’s hard to do anything about the bees but they were really bad

Parkway Prime Steakhouse & Lounge
Responded on 19 August 2020

Thank you for your feedback. Our engineering team is working hard to rid the bees. Thank you for the superior ratings!!

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P
Peter
Toronto
1 review
Dined on 14 August 2020
Overall1Food1Service3Ambience1

Filthy dirty with so many bees everywhere. I have 3 stars for our host-he was pleasant but the table was so dirty that we didn’t even sit down, or stay for that matter. Bar area was crowded and loud. Even more messy inside. I got anxious just being there so we left before our server even came to the table. 1 star for food but we didn’t order-it wouldn’t let me advance without rating it.

Parkway Prime Steakhouse & Lounge
Responded on 19 August 2020

Thank you for your feedback. I apologize for your unpleasant experience. Our engineering team is making the best effort to rid the patio of the bees. I will reiterate with my team in regards to the cleanliness of the restaurant and that a guest should never be taken to a dirty table.

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P
Paula
1 review
Dined on 8 August 2020
Overall1Food1Service1Ambience5

I was excited to try this steakhouse after being to several others in the area. To make a long story short, I was very disappointed... The service was terrible. The waiter only came to our table to take our order, serve the food, and drop off the check. She never asked how our food was or if we wanted a refill on our drinks. The food was way too expensive for the small portion size and the blah taste. I order the Broccoli and Steak pasta and it was not good. The crab dip was tasteless. Overall it was a bad experience. However, the view on the outside patio was beautiful. That's the only good thing about this restaurant... the outdoor dining. I will not be coming back.

OT
vipOpenTable Diner
Philadelphia
4 reviews
Dined on 31 July 2020
Overall5Food5Service5Ambience5

Excellent experience. The food was delicious and the staff was very friendly.

Parkway Prime Steakhouse & Lounge
Responded on 19 August 2020

Thank you for your feedback. Truly appreciate!!

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MH
MeritaH
1 review
Dined on 29 July 2020
Overall1Food3Service1Ambience3

Very rude personnel. I would never come back to this restaurant.

v
valenciaw
New York Area
2 reviews
Dined on 26 July 2020
Overall5Food5Service5Ambience5

Great place to eat for date night love love love the service the food was amazing will definitely return anytime I go back to Niagara Falls

Parkway Prime Steakhouse & Lounge
Responded on 19 August 2020

Thank you!!

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RW
RachelleW
1 review
Dined on 25 July 2020
Overall3Food4Service4Ambience5

Overall a good experience! I would definitely come back and recommend to others!

h
hazelo
1 review
Dined on 25 July 2020
Overall5Food5Service5Ambience5

We were in Niagara Falls for our 25th anniversary & decided to have our anniversary dinner here. The service & food were excellent! The steaks were cooked perfectly.

R
Royk
1 review
Dined on 25 July 2020
Overall5Food5Service5Ambience5

The staff was very friendly and accommodating even with the hard times during covid19. The food was very good and cooked to our specifications. We dined on the patio and the scenic view of the rapids leading to Niagara Falls was beautiful.

DB
DrewB
1 review
Dined on 18 July 2020
Overall4Food3Service5Ambience5

Place is good, but $43 ribeye steak was overcooked. I wasn't too upset because the on-line reviews said their meat was also overcooked so I sort of expected it. The meat was an excellent cut so it covered for the overcooking. Service was excellent.

OT
OpenTable Diner
Chicago
1 review
Dined on 11 July 2020
Overall4Food4Service5Ambience4

Place was nice, atmosphere was fine. Both steaks we ordered were overcooked and sides were cold when we received them. Crab dip was severely lacking in crab, might have been two pieces in the dip.

SS
ScottS
New England
1 review
Dined on 11 July 2020
Overall5Food5Service5Ambience5

Great food great service - Overall very good. Highly Recommended :-)

h
helene
New York Area
3 reviews
Dined on 6 July 2020
Overall4Food4Service4Ambience5

Very nice deck and view of park and Niagara river.
Good service and food

AS
AprilS
1 review
Dined on 4 July 2020
Overall5Food5Service5Ambience5

Awesome experience with amazing food and drinks. Birthday dinner was enjoyed.

OT
OpenTable Diner
New York Area
2 reviews
Dined on 27 June 2020
Overall4Food3Service4Ambience5

The views outside are awesome. My husband’s steak wasn’t cooked properly and we had to remind the server to refill our water. With Covid, there’s someways they can improve there cleanliness ways to assure safety. All in all. It was a good day

OT
OpenTable Diner
1 review
Dined on 27 June 2020
Overall1Food1Service1Ambience5

The place was beautiful, with patio, at the evening it was really nice, the service was ok, just ok, not professional, for the price they charge, the food was ok not super special, simple,
When we order dessert it was terrible, German chocolate cake tasted dry, they serve whipped cream that tasted from a can bottle, I love sweet, and that was super super bad, sweet salty in the same time, cookie with ice cream and whipped cream was tasted hard, and ice cream like seat there forever in freezer,
The high light of all this, I got sick that night from this meal!
I do not recommend this place .

JL
JosephineL
1 review
Dined on 21 June 2020
Overall5Food5Service5Ambience5

Wow. Very very nice restaurant. Quiet and beautiful view of the water. Food was delicious and service was good. Prices were typical of a steakhouse

OT
OpenTable Diner
New York Area
1 review
Dined on 20 June 2020
Overall1Food4Service1Ambience3

We got seat at 8:50 pm and the food was served at 10:45 pm... the restaurant was not busy ... waiting too long for the food... I don’t recommend this restaurant

JC
JayC
1 review
Dined on 20 June 2020
Overall1Food1Service1Ambience3

The service is terrible and the food is overpriced and not good. And we've been sick since we left there. It took the bartenders 3 times to make the drink we ordered.

OT
OpenTable Diner
New York Area
1 review
Dined on 16 June 2020
Overall5Food5Service5Ambience5

Given all the current restrictions it was so nice to be dining in again and everything was great from food service to food quality and was a great way to celebrate our daughter’s high school graduation

JG
JodiG
Indiana
4 reviews
Dined on 13 June 2020
Overall5Food4Service5Ambience5

Steak was perfect and service was amazing. Our waiter took very good care of us. The side dishes were ok but I would come back just for the steak!

MP
MichaelP
New York Area
1 review
Dined on 13 June 2020
Overall5Food5Service5Ambience5

Good food, Great Drinks, love the place. Service was excellent.

JM
JasonM
1 review
Dined on 8 June 2020
Overall5Food5Service5Ambience5

It was great to finally get out of the house and have a meal out. Restaurant was very busy and all the staff did a tremendous job especially with all the restrictions and new policies. Kudos!! We will be back!!

OT
OpenTable Diner
Montreal
1 review
Dined on 7 June 2020
Overall1Food1Service1Ambience1

It was literally closed. We showed up and there was no one there. What a disappointment.

WV
WayneV
1 review
Dined on 13 March 2020
Overall1Food1Service1Ambience1

We arrived at Parkway Prime around 6pm on a Friday evening. Given the issues with Coronavirus the restaurant was not that busy, We were seated at a table and waited an unusually long time. The bartender saw this and left the bar to take our drink order. The waitress finally came to the table and took our order. She never checked on us so my husband went to the bar to get another drink. The bartender said the drinks were on the house. He saw that we were getting inadequate service. One hour in and I still did not have my dinner salad. Mind you the waitress was waiting two tables next to us. Not one time did she look over or check on us. We walked out. On the way out the bartender wanted to get the manager, but we refused. We will never return and are making a point to tell our family, friends and co-workers not to go there.

CR
CarlaR
1 review
Dined on 14 February 2020
Overall4Food4Service3Ambience5

I had a wonderful time! Even though I made a reservation and got feed it a little late. Everything after that made up for it school was good, our server was excellent what topped everything off was the live performance by the saxophone player Standing Ovation for this guy. The atmosphere was relaxing call me my drink had me feeling very nice and cozy. Beautiful place

M
Mallory
1 review
Dined on 14 February 2020
Overall1Food1Service1Ambience2

It was just a bad experience overall. Waiter was very confused about the menu, food took forever to arrive and was very overcooked. Bill was incorrect and we were extremely displeased with the entire night.

FAQs

Parkway Prime Steakhouse & Lounge offers takeaway which you can order by calling the restaurant at (716) 524-3347.

Parkway Prime Steakhouse & Lounge is rated 4 stars by 142 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.