New York Kitchen
Great food, ambiance, and service! A spectacular dining experience.
I love NYK. Food is always good, but this time the service was really bad. We had a reservation at 7pm for
New years eve. We arrive on time, they served us water and bread and then they forgot about us. 35 minutes after my husband went to talk with the hostess and just then we realized that they totally forgot our table! the waiter came immediately and apologize but still I believe that for the price you pay here, service should be exceptional.
Good food and great menu for those with dietary restrictions. Our service, however, was awful.
A nice place for brunch -- could use more non-alcoholic and non-caffeine beverages (juices, milk,...) on the menu.
The meal was very good, and their homemade bread is excellent. There was only one waitperson on staff for the evening which made service slow.
We eat here regularly. Unfortunately, this meal wasn't up to their standards. It may be related to multiple events occurring downstairs, but overall, the experience was disappointing.
The mussels we ordered were sub par. So small that they almost qualified as sea monkeys. Our entrees were both luke warm and overcooked. The only thing that was tasty were the french fries. Kind of sad that the best part of our meal was the fries. For the money, I thought the meal left way too much to be desired.
This was our second visit to New York Kitchen. The food was delicious and service was great. We especially enjoyed the live music by Red Means Go. Great band.
I'm not sure why my reservation was confirmed because we got there and the restaurant was closed. Unfortunately we are not able to dine here this night
They closed due to snow and other restaurants in town open
Good place for dinner but way too slow for lunch especially when there were very few tables occupied.
In the spirit of helping NYK improve: Poor (no) signage so we didn't know where to parking in the large area on 3 sides of the building. Once out of the car, no visible entrance (it is around front, not visible from the parking area) and closest door we tried was "Emergency Exit Only." Walked all the way around the building in a cold wind. Found the door, yay! Big beautiful building, gorgeous! No one at podium in front of door. I paused, wondering where to go ... staff on far right at another podium said "Here to eat? It's upstairs!" So I hustled upstairs. Hostess had our reservation. And waved us to a table across the room without leaving the podium. There were about six empty tables in the direction of her wave. We guessed right, luckily! The table was visibly sticky. No placemats. Our waitress Amanda was super, friendly, knowledgeable, attentive! The menu has a great selection of sandwiches and some pizzas and appetizers, and truly the food was very good. Weird that no farm sources are mentioned in any item description, I wanted more of that information.
There are Campbell's Soup posters as the sole wall art in the restaurant. I get the nod to Warhol, but these were not that. Seems a weird choice in a restaurant branding itself as the headquarters of New York State farm-to-table fare.
Downstairs we wanted to explore the tasting room and classrooms. On a Friday in early November, though, nothing was going on, and it was deserted. The tasting room was a disappointment, small and mostly wine. The website describes "shopping" and "products from all over NYS." No one offered me a taste or sample of anything, although I asked questions and spent $40 on small spirits bottles and novelty cork lights.
Good service,food was OK but nothing special. Had cast iron pork few apples and onions no potatoes or vegtables? No bread or rolls or salad to begin with. On the pricy side $10 for a glass of wine? Can get whole bottle at my local liquor store! Would probably not to back.
It's difficult to satisfy my vegan wife but she was very happy with her entree. My club sandwich with delicious chips was also good.
All in all it was a pleasant meal and experience. There were a few details that could have been tweaked. My 3 brunch companions and I all ordered the quiche, but only 3 orders were left ( which was no problem for us). I ordered the wrap.
Honestly , the quiches were closer to a generous appetizer size than a full meal size. Perhaps if there was a side or two included, it would’ve been a more satisfying meal for them. Additionally, it was served on a large white dinner plate with only some apple slices and grapes which made the food look even more scarce. Perhaps include at least one side option next time? Flavor wise, my friends were very complimentary. I can say the same for the wrap I ordered, which, ironically, had a more than plentiful serving.
Our waitress was very good and prompt. However, when asked how large the apple fritters were, she described them as being just a bit larger than the quiche. Since we wanted to share an order, we immediately knew we would need to order 2 for the 4 of us to share. But when they were served, they were huge! And each one had a candle for our 2 birthday friends, which was sweet. We could have easily shared one. Certainly not a complaint - we had a laugh over it, as it kinda went along with the questionable quiche serving size.
Being able to use the app was terrific. It was a smooth and efficient process.
Excellent food, views and service!
We had a great time!
Nothing else to say. We just enjoyed the place, though the Andy Warhol giant soup cans are ugly and out of place.
We visited NY Kitchen last summer and had good food and good service. Brought our son and his girlfriend here for a birthday dinner last Saturday and unfortunately, our second visit was not as enjoyable. We were seated at a high top in the bar area - not what I requested on the reservation - but not a big deal. The lime wedge on my drink had brown spots and the sticker from the grocery store on the skin. The appetizers (calamari and buffalo cauliflower) were tasty and the portions more than enough for sharing. My son's burger was ordered medium and was closer to well done. My risotto, which I loved on our first visit, was luke warm and pasty. Food runners were coming out and taking food to the wrong table or standing around asking each other if they knew where the dishes went. We ended up being there for 2 1/2 hrs - although nice, our server was not very attentive. I do not know if there will be a third visit to this restaurant for us.
We are not regulars, but have dined here several times over the past 5 years. Our latest visit was "basically OK", but did not come close to our previous experiences.
We came back to enjoy a farm-to-table menu with culinary adventure combining seasonal choices that excited the chef and worked that day. The new reality was a standard menu and a fish-fry special.
We chose a shared appetizer and individual entrees from the standard menu. The appetizer and my entree were seriously overcooked.
We will keep watching and hoping what was so special before will come back.
The ambience and service was outstanding, even the bartender Rob brought me one if his signature cocktail personally. Amanda was a great on time, funny attentive server, waitress. Everyone has their own personal favorite foods, mine was great, my wife's was satisfactory, my son didnt touch his, but hes a picky eater anyway. Overall was a nice experience,
My girlfriend and I had been there in the summer time and it was a much enjoyable experience. We were able to sit on the balcony and overlook the lake. This time we had to sit inside which was fine, but it was very loud and we could barely understand the waitress as a result. One of our drinks was wrong and they didn't even have bread to give us with our dinner. Overall it was still a good experience, but certainly not as good as our first experience in the summer.
Never got bread with the meal (every other table did). Service was on the slower end and food did not come out hot
The food was excellent, but there was 4 of us and it took 2 plus hours for dinner seems a little long. It was also very noisy inside. I would recommend asking for a table outside when making a reservation.
Such beautiful scenery to dine over ! Loved our waitress Amanda as well!
Had high hopes for evening & it fell apart. 2couples, not a busy night
Starter was calamari & charcuterie board. Was informed no more calamari (res was at 6:30!)..so sub angry shrimp. They were awesome! But 15 mins later, they had calamari again!
Dinner. I had butchers cut pork chop with risotto and grilled peach. Pork chop was perfect, risotto was good but a bit over salted (was edible). $23 good value.
My hubby had special...chipotle spare ribs..good but looked like they had been taken from a package. Sauce was too perfect on the ribs. For $28 was expecting better.
My friend had walleye. Also good but thicker end of fish was undercooked. Did not complain since portion was huge & it was just a few inches on the end. $28, given potion size, good value.
Her hubby had lobster Mac & cheese.....INEDIBLE. Way over salted. I didn’t taste it but his wife did & when compared to my risotto (borderline on the salt) said the Mac was like eating pure salt. Sent plate back & split the other 3 plates to him. Our server did apologize.
Now in most restaurants, you send a dish back, the manager pays the table a visit. In good restaurants, the chef comes out. Nothing. My friends hubby sought out the manager after dinner to be sure she was aware of the issue & her response was “we didn’t charge you for it”…...WHAT? No apology at all. As we were sitting there finishing our wine, something must’ve clicked. Our server brought glasses of champagne & manager stopped by to apologize saying she had a rough day. She offered a gift card which we accepted. One thing she mentioned was the wait staff ate the dish we sent back & it seemed okay. DISGUSTING!
Not sure who is running this place but it is not a professional staff. There were other small issues as well. Not a cheap meal & we expected so much better. Won’t be back. Trip advisor reviews not good either. Wish I read them first.
Only for the other features of the Center, not for the restaurant. We enjoyed the wine tasting and seeing the classrooms. Food took a very very long time to arrive and was tepid when we received it. Our server was apparently overwhelmed by the number of tables he was assigned, because we observed the other servers bringing our orders in a timely fashion. Sandwiches were overpriced for the value.
We were greeted in a timely and friendly manner by our hostess, Olivia. The staff...Rob, Sean and Amanda were very welcoming as always. Amanda gave excellent table service and met all of our food requests. A very welcoming and enjoyable evening as usual. Thank you. Beth and Ed
Had the vegetable lasagna entree. One of the best meals I have ever eaten. Service and am since is always good. Have been coming to this restaurant for many years. Always first rate!
Awesome Food, great service, great ambiance. Crab lobster fondue was delicious. Walleye dinner was spiced with rosemary and chive and was delicious. Joe our waiter was on point and offered great service. Outside views of lake added to special dinner. Bourbon toffee creme brûlée topped off the evening with a constant background of great wine. Coming back soon.
Very nice, food took a long time to come out but was delicious when it arrived
Great outside dining with view of lake.
The clubhouse turkey sandwich is not the same as a club sandwich. The menu clearly states clubhouse. I shouldn't have placed the order on seeing that rather than club sandwich. Then too I shouldn't have been disappointed, because I understand the difference. Still in either case I expect turkey slices that don't look like they just came from a plastic package. The ultimate club sandwich would have turkey that is sliced from a roasted turkey breast. I guess plastic packaged sliced turkey was at some time sliced from a turkey breast but the difference between freshly extracted from a turkey breast or pulled out of a plastic package is obvious. ............... So my poor review is based on a sandwich made with thin slices of turkey that were very salty and I suspect came directly from plastic. An aggravating factor in my rating was that the bread was over toasted and crumbled in my fingers. I have had some excellent dinners here, but the lunch menu doesn't really distinguish it from other lunch places.
The food was delicious, and the staff were wonderful. We had several food intolerances/allergies at our table, and the server was very well-versed in what was safe to eat and what should be avoided. Everything was delicious, well-cooked, and perfectly seasoned.
We had a dinner at the NY Kitchen last week and were a little disappointed with the amount of noise in the restaurant. It was very hard to have a conversation. The food was good and service was fair.
Friendly service food was fresh and spiced correctly
Eating on veranda was a treat
My wife and I have taken two food preparation classes each in the past, and enjoyed the education and atmosphere. This time we decided to try lunch. I enjoy Reuben sandwiches and decided to have that. I was very disappointed. There was very little corned beef which I mentioned to the waitress. I don't usually complain about food, but given the reputation of New York Kitchen I expected better. I wouldn't recommend it and certainly wouldn't have it again. We dined on a gift certificate from one of our daughters and still have credit left over. The menu is fine, but I will hesitate on the next choice I make.
What a wonderful afternoon. We came from out of town, and were so lucky to have such great weather as well.
I was so excited to try this restaurant after all the changes and with the new name. The staff were friendly. The food was excellent but there was a verrrry lonnnng wait for our entrees to arrive. Also waited too long to order a second glass of wine because our waitress was nowhere to be seen. When the second glass of wine did come, we were already done eating. This might not seem like a big deal but when you're paying these prices you expect them to get the timing right. Noisy motorcycles because we were sitting outside, but inside was too cold with strong air conditioning.
There are some tables with a nice lake view. Ask for them.
Great restaurant with amazing food, great service and beautiful location. Large selection of beverages. Many vegetarian choices on menu,
SO HAPPY we found NYK. A bunch of us were visiting Canadiqua from all over the country (Boulder, Portland (OR), Chicago and Kalamazoo) and were so impressed with every aspect of this place. The food was totally wonderful, the service great, atmosphere awesome and most of all the mission statement and all of the cool things NYK is doing made this a great place to support. The buffalo cauliflower unbelievable. Would also recommend that everyone stop by the Tasting Room on the way out, and walk the beautiful garden outside.