Neptune Food & Wine
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- Surfaces sanitised between seatings
- Digital, disposable or sanitised menu provided
- Contactless payment available
- Limited number of seated diners
- Extra space between tables
- Waiting staff wear masks
Favorite local date night, thanks for taking care of us!
Unfortunately a really disappointing night for us. We had heard excellent things from friends who had been before but were really let down by our experience.
It took over half an hour for the wait staff to take our order and a a further 45 minutes before any food arrived. We had an 8.30 booking, so our mains did not arrive until after 10pm.
I also noticed the wait staff mistakenly dropped our mains off at the table behind us, before realising and bringing the food over to us. Whilst the other table had not touched the food it was a little off putting given the circumstances at the moment.
The food was okay but unfortunately quite cold by the time it arrived. Very hard to get staff’s attention which was strange considering the venue did not appear to be very busy.
Underwhelmed and won’t hurry back
Love this place!
Enjoyed the food but a little disappointed at the limited menu. Having said that, our meals were very tasty and enjoyable.
Amazing food and well priced menu, wines are pricy by the bottle. Great vegan options, doesn’t feel as though it’s just reductive.
Great wine, great food, great service!
Definitely recommend this spot and will be back soon again!
Great food, beautiful surrounds
Definitely go there again
It wasn’t very busy but the waiter forgot to bring our drinks.
A fairly long wait for our main pasta dish because they decided to bring ours out with the customer on the table next to us who had ordered 10 minutes later, so ours were both cold
Super yummy food. Share style. Highly recommend for date night or catch-up with friends. The wine is absolutely amazing.
The starters were okay but the main pasta dish was horrible and we had to send two of them back
Acoustics aren’t great and so we pretty much ate and left because we couldn’t hear anything over the loud, drunk group next to us.
Neptune has a great space where you can sit and watch the world go by with a glass of wine it’s so lovely! Also the drinks are great!
Great service. Thorough explanations for celiac gluten free options!!
Great atmosphere and food. Will be back 👍
Service was chaotic. We were seated for 30mins before we even got a drinks menu. I had to physically call over a waitress to beg for them to please give us a drinks menu. They then forgot to give us a food menu and it was on from there...
It’s my second visit before lockdown was the first and is now my new fav local . Beautifully presented food
Great vibe love the option for a late night dine if you’re working etc 😊 happy days
Just limited due to covid seating. Would have preferred a both got better ambiance
Had a small work party here and the food was delicious and the atmosphere was perfect for a small gathering.
By far the best wine bar, dining and hospitality on the south side of Melbourne.
A fabulous find...amazing ambience, excellent wines and gorgeous food. Will be back!
Food absolutely amazing! A fantastic atmosphere and friendly service.
Such a great spot for a drink and a bite with friends or for date night. The food is always fresh and delicious and the wine selection is top notch.
Neptune has a great bar, a chilled dining area with cool atmosphere and a terrific, but simple menu. Dishes are fresh and light and don’t disappoint. Wine menu by the glass, or select your own bottle from a wall of choices that mainly include not your average run of the mill wines. Recommended.
All the food served was good especially the octopus and steak.
The crab spaghetti was so salty.
We had a wonderful lunch at Neptune, it's a beautiful venue, the food (especially the small dishes) was delicious and the wait staff were all very helpful and attentive. We also had 2 young babies and the staff were so accommodating - letting us sit and keep prams in another area separate to our table. Would highly recommend and will be back!
Fabulous restaurant. Been many times and will continue to come back!
The people and vibe are so welcoming. The food is just irresistible 👌🏽
Love Neptune. Brilliant food. Friendly staff and just an awesome night. Thank you!
Outstanding as always! I don’t normally order a scotch fillet steak but the steak we had was cooked to perfection and one of the best I’ve had in a long time!
Always exceptional service with insanely good wine recommendations.
Our go-to for a get together with friends or date night :)
Fantastic venue, lots of fun and interesting great food. Great place to go to and I am sure will be back.
Good experience! Love the ambient lighting, would go again.
Will come back for sure! Food and service exceeded expectations.
Excellent management of covid 19 social distance and cleanliness.
Food was great and team were super friendly!
We found the staff to be rude & overbearing. They were constantly at the table, trying to clear our plates while we were still eating. There was no opportunity to enjoy our food & dining experience. Regardless of the service, the food and atmosphere was great.
Great place and very cool food and wines to match
Was excellent however half the steak quite chewy and service became sloppy (plates not being cleared and cutlery being laid down carelessly) Besides that a beautiful night and would recommend!
Arrived for a 6:45pm booking and we were shown to a cocktail table as opposed to a seated table (?). Unfortunately this was also adjacent to a boorish and loud table that had obviously had a bit of a session, nothing wrong with that! We were on our date night so kindly asked if we could be moved to another table (venue was 1/4 full at this early stage of the evening).
Front of house said they'd see what they could do. Approx 10 minutes later with NO response to our request (i.e. front of house were too busy socialising with each other, see previous note: it was half-empty so they weren't being run off their feet) we decided to take out patronage elsewhere and were whimsically seen off with a "sorry 'bout that". We proceeded to enjoy our evening at another establishment in Windsor.
This is not a complaint about boorish or intoxicated patrons, I'm fine with that. This is directed at some pretty pathetic customer service from the front of house Neptune staff. To show a complete lack of care around a fairly simple request, even if it couldn't be fulfilled, is very poor, it's not hard and I'd expect a fair bit better from an establishment such as this. Management need to address this.
Refreshing to have such relaxed unpretentious service. Staff were so accommodating of dietary needs.
Food was fabulous and i cant wait to go back!
Cheers for your review! :) We'll be sure to pass your feedback on to our team. - NP
Consistently great food and service. Highly recommended.
Hey Julian, Thank you for your review! We're glad to hear you're a regular - looking forward to seeing you again soon. - NP
Had a lovely evening with girlfriends at Neptune. We selected the set menu and the staff happily modified the menu slightly for a non-seafood eater. Great wine, lovely service - and warm ambience.
Cheers for your review DeannaM! We're glad to hear you enjoyed your experience (and the menu!) We'll be sure to pass your feedback on to the team. See you soon for some more wines! - NP
Neptune Food & Wine offers takeaway which you can order by calling the restaurant at (03) 9533 2827.
Neptune Food & Wine is rated 4.6 stars by 123 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.