Neptune Food & Wine
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- Surfaces sanitised between seatings
- Digital, disposable or sanitised menu provided
- Contactless payment available
Lovely service, delicious food, good vibes. Had a really lovely dinner on a Tuesday night.
Restaurant was busy, not enough staff. Food was okay, quite salty. But great wine!
Dinner with 5 friends. I had a sea food pasta, it was very underwhelming, and served at luke warm temperature. The texture was quite “gloopy”
wine and overall ambience was lovely. Shame about the food.
We had the saganaki, crab spaghetti and the mushroom risotto. My favourite was the spaghetti, the risotto was too muddled and a bit soft. Would definitely be going back as the service was pretty good.
Had a great time! we dine at the bar, the staff was really friendly and attentive. Food was great! Wish we stayed longer
Having recently been to Neptune and enjoyed ourselves we were looking forward to another nice experience. Unfortunately, this was not to be. We arrived for our booking and the table was not ready, so had to awkwardly stand in the doorway for 5 minutes in the way of incoming and outgoing patrons. When we were seated, we had a brilliant server, however they were changed with a different server once our order was taken, and this new server did not seem to want to check on us at any point, which resulted in our food being and hour and a half late, repeatedly brushing off our requests on the food with the comment "it's almost ready" and never once coming to see if we needed more drinks. Then we finally got our food and one of the main meals was wrong. The real highlight off the evening was when we went to pay our bill and the manager (?) was incredibly defensive when we mentioned the long wait for food (his response was "You didn't wait that long"...um ok!) and then instead of just apologising, he made excuse after excuse about how he wished there had been better communication between his staff and himself. So did we buddy! There was never any apology, which is actually all we wanted as we paid our bill in full, and the bartender (who had overheard this entire conversation) was the one who actually apologised for the poor service. So will probably give this place a miss in the future!
Fabulous food and service as always!
Delicious food, good atmosphere and service. Loved the crab spaghetti dish and the mocktails!
Always lovely food, wine and atmosphere at Neptune.
My partner and I had dinner at Neptune for our first anniversary, returning to the place we met. Walking in, the music playing was some of my favourite tunes – it was like the guy at the bar knew. We both ordered the Barra and it was one of the best we'd ever had. The wine was top notch. Our server was friendly and attentive. Neptune's class, so it makes for great for a special night or celebration.
The food was incredible, however the male floor manager was incredibly rude to us. It overall made the experience disappointed and will not be coming back.
Great food, service and even better wine! Highly recommended!
Lovely atmosphere and amazing drinks. Also a tasty menu!
Lovely bar with beautiful lighting - perfect for a first date. Attentive service and a menu with plenty of variety. Great dirty martini too. Will be back.
Always a great spot with excellent service, ambiance and food.
Awesome food and great atmosphere. Staff were really helpful with wine selection too!
The food was absolutely awful, especially the orecchiette and mussels, which were totally unedible. The menu is inaccurate and I was not served what i ordered and expected to get. The saganaki was bland and disappointing. Yes it's a lovely looking place filled with glamorous looking people. But the quality and taste of the food was poor and not what I expected to be served in a classy restaurant. While the service was good and the cocktails were fine, the food and beverage staff did not question how the meals were or why the orecchiette and mussels were left uneaten. I regret paying the $200 bill, I should have just stayed home and had a sandwich.
Sunday lunch with 2 starters & 2 seconds & 2 glasses of wine each with endless sparkling water. Ample food for 2 - delicious too. Attentive service & quiet. Sat by the open street window & watched the world go by. It was recommended to me, I recommend it to you.
We had an 8:30 booking yet didn’t get seated til 9, then ordered but our food didn’t arrive until 10:15pm... way too late. Food was delicious though
Refer to the email i sent through Friday night poor service
What a shame Neptune turned out to be. Beautiful venue shame about the service and lack lustre food.
Waiting about 7 mins to be acknowledged even with several staff walking past us and even whilst stood next to a staff member who wasn’t in the slightest bit interested to even ask about our booking. Then was told that the manager would be out soon, another 5 mins- even though we had a booking.
Staff seem disinterested and like waiting on their customers was an annoyance rather than their job.
All of this could have been forgiven if the food was decent. Sadly it wasn’t. Fresh ingredients, but lacking in seasoning and bland.
The only positive point was the barman who did mix up a great cocktail.
Won’t be back
Please do try simple short menu but FAB
happy hour good value and staff great
Had a lovely work dinner here, the Spanner crab pasta is amazing along with some great wines to choose from.
It was a really nice venue and the service was great. Unfortunately I ordered the risotto dish which was extremely salty and not much other flavour. I usually don’t leave anything on the plate but I couldn’t finish this dish as I didn’t enjoy it at all. I think the recipe needs to be changed.
Lovely Sunday lunch. Lovely decor and delicious food. Attentive and friendly staff
Wonderful venue, food, wine! We had such a great time.
Great environment, friendly staff and delicious food!
It was a quiet night (Sunday) and we felt it to be a little obvious that our initial waiter was pushing us to order more as a way of us spending more and we did not appreciate this. Also a minute after being offered another alcoholic drink and saying no, another waiter came to ask the same question. This can happen but overall we had waiters around a little too much.
Loved the food and ambiance and enjoyed otherwise
Beautiful restaurant with a great ambience. The staff were very attentive and friendly. We ordered several entrees, mains and wine and it was all reasonably priced. Criticisms: we got our mains pretty late (around 10pm) and the noise levels were very high so we we’re all shouting at each other in conversation. Also the pastas we ordered were very rich and oily. I recommend just getting either mains or entrees not both. This place is nice for a group catch up but wouldn’t come here for a date because it’s so loud. The ambience more suitable as a bar rather than a restaurant.
First time visiting Neptune and it was fantastic. The service was great and our waitress was so attentive and funny. The eggplant dish was the highlight of the night followed by the two young ladies next to us taking selfies every 3 seconds of themselves and their food which made for amazing entertainment. Would highly recommend to anyone wanting some great food and wine!
I had a lovely dinner at Neptune with my wife last Saturday night. While we had an early (6.30pm) sitting, the restaurant/bar was buzzing when we arrived. The food was delicious as were the cocktails and wine. Definitely a glamorous crowd who were there for a fun night. Service was prompt and friendly! We will definitely be coming back!!!
Favorite local date night, thanks for taking care of us!
Unfortunately a really disappointing night for us. We had heard excellent things from friends who had been before but were really let down by our experience.
It took over half an hour for the wait staff to take our order and a a further 45 minutes before any food arrived. We had an 8.30 booking, so our mains did not arrive until after 10pm.
I also noticed the wait staff mistakenly dropped our mains off at the table behind us, before realising and bringing the food over to us. Whilst the other table had not touched the food it was a little off putting given the circumstances at the moment.
The food was okay but unfortunately quite cold by the time it arrived. Very hard to get staff’s attention which was strange considering the venue did not appear to be very busy.
Underwhelmed and won’t hurry back
Love this place!
Enjoyed the food but a little disappointed at the limited menu. Having said that, our meals were very tasty and enjoyable.
Amazing food and well priced menu, wines are pricy by the bottle. Great vegan options, doesn’t feel as though it’s just reductive.
Great wine, great food, great service!
Definitely recommend this spot and will be back soon again!
Great food, beautiful surrounds
Definitely go there again
Super yummy food. Share style. Highly recommend for date night or catch-up with friends. The wine is absolutely amazing.
Neptune Food & Wine is rated 4.6 stars by 155 OpenTable diners.