Nara Hibachi & Sushi Lounge

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1. CR

   CarmenR

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food4service3ambience3

   We have been to many hibachi restaurants over the years. The food and service were good but I didn't appreciate the "uncharging " . Waitress asked white rice or fried rice as if it were just an option. Fried rice was an xtra $6 on meals that were already as high as $42. Rubbed me the wrong way!

   Nara Hibachi & Sushi LoungeResponded today

   Thank you for sharing your comments, we value you your feedback.

   Report
2. JB

   JessicaB

   Detroit

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   overall4food4service4ambience4

   We love hibachi. It’s my daughters favorite. The food is good and there is always so much!

   Nara Hibachi & Sushi LoungeResponded 1 day ago

   We are so happy to hear that you love Nara Hibachi! We look forward to your next visit.

   Report
3. J

   Jodi82474

   Detroit

   29 reviews

   4.0

   29 reviews

   Dined 2 days ago

   overall4food5service4ambience4

   We enjoyed our experience at Nara. Our chef was spectacular as was our waitress. Food was a bit salty but healthy portions and very tasty and hot. There is quite await before your chef arrives but it looks like there are only four service all hibachi tables. Nara is a lovely restaurant. My two negatives is that they appeared to have only one hostess who was taking carry-out orders and seating patrons. We waited quite a time for her to get off the phone and check us in/seat us. Not her fault at all. It was frustrating having others walk up to tell us she'd be with us. And watch the manager wandering around but not stepping in to assist. Only other comment is that it's extremely loud and difficult to hear members in your party or carry on a conversation in the down time.

   Nara Hibachi & Sushi LoungeResponded 1 day ago

   Thank you for sharing your honest feedback. We value your comments and appreciate you taking the time to share.

   Report
4. S

   Sadie

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Food was great definitely had a great birthday dinner

   Nara Hibachi & Sushi LoungeResponded 2 days ago

   We sincerely appreciate the fantastic review and are glad you had a wonderful dining experience. We want all our guests to have the best 5 star experience and we are thrilled by your feedback.

   Report
5. PG

   PassionateGourmetGirl

   Detroit

   18 reviews

   2.0

   18 reviews

   Dined 4 days ago

   overall2food2service1ambience2

   I wasn't expecting the food and drinks to be so expensive. The shrimp appetizer was good but they weren't whole shrimp, they were split in half to give the appearance of more. The drinks were weak, had the Hendricks cocktail and it tasted like lemonade. They added 20% gratuity to a two person check and the service was subpar. And there is mandatory valet service after 6pm. Just a rip off sitting in the bar area. And no happy hour specials. Just an overpriced menu.

   Nara Hibachi & Sushi LoungeResponded today

   Thank you for leaving your feedback. Depending on the type of drink you order, prices will vary and our menu states that gratuity is added to all parties. We do this to ensure that our staff is properly taken care of. Thank you for taking the time to share your feedback.

   Report
6. CF

   CindyF

   Detroit

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   We celebrated an event with a party of 9. We sat at a hibachi bar. The waiter was attentive, the chef was entertaining and interactive with our party guests, and the food was excellent. Prior to coming, someone called me to confirm our reservations and made sure we were seated where we wanted to be. This attention to detail wasn't unnoticed. I would highly recommend Nara and we will definitely be return customers!

   Nara Hibachi & Sushi LoungeResponded 7 days ago

   Thank you for dining with us and celebrating. Hibachi adds a special memory to any celebration and we are glad your group enjoyed themselves. We look forward to hosting you again.

   Report
7. OT

   OpenTable Diner

   Detroit

   1 review

   1.0

   1 review

   Dined on 15 May 2022

   overall1food4service1ambience3

   Horrible service

   Nara Hibachi & Sushi LoungeResponded on 17 May 2022

   Thank you for sharing your review with us. It is always helpful and we want you to know we value your feedback. We are always looking at our reviews to strive and do better. Thank you again for taking the time to share your experience with us.

   Report
8. K

   Kfall

   Detroit

   1 review

   5.0

   1 review

   Dined on 14 May 2022

   overall5food5service5ambience5

   Another great night!!! You never disappoint!! We brought another couple to try it and they loved it too!!

   Nara Hibachi & Sushi LoungeResponded on 16 May 2022

   It was a pleasure to host your group and we want you to know that we are thrilled by your feedback and sincerely appreciate you taking the time to post this lovely review for us. We are very much looking forward to your next visit.

   Report
9. M

   Michael

   1 review

   1.0

   1 review

   Dined on 14 May 2022

   overall1food2service5ambience1

   Service was great,food was not. It was also very loud, measured it at 105 decibels with my phone app.

   Nara Hibachi & Sushi LoungeResponded 7 days ago

   Dear Michael, Thank you for sharing your review with us. It is always helpful and we want you to know we value your feedback and your business. Your review will be addressed with management.

   Report
10. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on 14 May 2022

    overall1food1service1ambience1

    The waitress wasn’t attentive. The chef seemed like he did not want to work at our table. 20% gratuity was enforced even though my food was taken off my bill and the service was horrible.

    Nara Hibachi & Sushi LoungeResponded 6 days ago

    We sincerely hope that you will give us another try and allow us the opportunity to receive a glowing 5 star review.

    Report
11. MW

    MikeW

    Detroit

    1 review

    5.0

    1 review

    Dined on 14 May 2022

    overall5food5service5ambience5

    The food is fresh and cooked to perfection (they didn't overcook the salmon, steak, or lobster. This is the second time we've come in a week. Friday night was a whole vibe, the lively atmosphere added to the enjoyment of the food.

    Nara Hibachi & Sushi LoungeResponded on 16 May 2022

    Thank you Mike! Nara certainly knows how to keep their guests happy. Great service, Great food, Great drinks and Great atmosphere! Please come back and join us again soon.

    Report
12. AA

    AlexA

    1 review

    5.0

    1 review

    Dined on 13 May 2022

    overall5food5service5ambience5

    Joe was great and hilarious. Put in a great show while cooking our food.

    Nara Hibachi & Sushi LoungeResponded on 15 May 2022

    We will be sure to share your praises with Joe. Thanks for taking the time to leave your comments.

    Report
13. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on 11 May 2022

    overall4food5service4ambience5

    We went out for a birthday dinner. It was a fun experience and the food was delicious.

    Nara Hibachi & Sushi LoungeResponded on 17 May 2022

    Thank you for celebrating with us. Hibachi adds a special memory to any celebration and we are glad your group enjoyed themselves.

    Report
14. DP

    DanielleP

    1 review

    1.0

    1 review

    Dined on 10 May 2022

    overall1food2service1ambience2

    I would recommend the owner to protect their assets . Shut this place down and retrain the entire team . Management definitely needs training . I had 9 guest with me for a 33 year anniversary . I have never been treated so bad or embarrassed . This was the worst dining experience I’ve ever had in my 46 years of living. Never asked would we like a beverage . We were seated for 1hour 15 mins before placing an order . Asked to speak to a manager she told me that she was short a cook and server. However the table connected to us were served and finished and came 45 mins after us while we were still waiting . I don’t know who owns this place but you definitely need to address guest relations and ownership .Guest can understand mistakes however when a servers starts calling people disrespectful ;quitting in the middle of servicing us . Unacceptable

    Nara Hibachi & Sushi LoungeResponded on 13 May 2022

    Dear Danielle, We are sorry to see your comments. As you can see from our other reviews, your situation is far from our usual high standards. We understand how frustrating bad service can be and we will address your review with our staff and management.

    Report
15. WS

    WalterS

    Charleston

    3 reviews

    5.0

    3 reviews

    Dined on 8 May 2022

    overall5food5service5ambience4

    We thoroughly enjoyed our Dining experience. The menu had many options and the food and table service was excellent. Our waiter, Juliano, was very professional and did an excellent job of taking care of us. We would definitely go back.

    Nara Hibachi & Sushi LoungeResponded on 9 May 2022

    Its always nice to see such a great review. Thank you for taking the time to share your comments. We will be sure to share your praises with Juliano.

    Report
16. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on 8 May 2022

    overall2food3service1ambience3

    Had a reservation set for 8:30pm. Upon getting there early, waited 15 minutes to be seated, and then an HOUR and 30 minutes before the chef finally finished at his other grill station, and made it over to ours. It was 10pm before we got food…..at which point my husband was starving (since we’d said no to appetizers, not knowing it was going to take THAT long & anticipating the food quantity to be large per usual), only to get the smallest portions at the table. The chef had clearly drank quite a bit of sake prior to finally making it to us & though seemingly innocent/ not purposeful, gave the smallest spatulas of food to us, while overflowing the other guests’ plates. Overall, a very bizarre, unimpressive experience - especially considering the $100 price tag. Not worth it & would not return.

    Nara Hibachi & Sushi LoungeResponded on 10 May 2022

    Thank you for taking the time to share your comments. We value your feedback and are sorry you had such a frustrating experience. We value your business and sincerely hope that you allow us another opportunity to serve you.

    Report
17. N

    Nicky

    Detroit

    1 review

    1.0

    1 review

    Dined on 7 May 2022

    overall1food1service1ambience1

    Had reservations had to wait additional 20 minutes we we’re separated from our party we basically was sitting in kitchen all we could smell was dirty mop food wasn’t seasoned cook forgot to cook all our order shrimp fried rice was literally rice n 2 pieces of shrimp no veggies in rice salmon dried out never will return

    Nara Hibachi & Sushi LoungeResponded on 10 May 2022

    Nicky, we are truly sorry for your overall experience at the restaurant this weekend. We are working on improving the waitstaff and sincerely hope that you do not allow this isolated issue stop you from coming back for dinner. Thanks for your feedback. We are always looking at our reviews to strive and do better.

    Report
18. k

    karac

    New York Area

    4 reviews

    vip
    2.0

    4 reviews

    Dined on 7 May 2022

    overall2food2service2ambience4

    My food was served after everyone was served and almost finished. I didn’t get my entire order and what came out came out in two parts about 10 minutes apart. Expensive and they automatically add 20% gratuity-and offer of yours like to add more.

    Nara Hibachi & Sushi LoungeResponded on 10 May 2022

    All feedback is important to us and we're sorry to hear that you had such a frustrating experience. This is defenitely not the service we normally provide to our customers. Thanks for taking the time to share and allowing us the opportunity to do better.

    Report
19. c

    celiaf

    Chicago

    1 review

    5.0

    1 review

    Dined on 5 May 2022

    overall5food5service5ambience5

    We eat at Nara a lot and this was a special occasion - my son's birthday. The staff was great and we all had a wonderful time. Everyone is just so happy and it made for a truly enjoyable evening. The food is always great!

    Nara Hibachi & Sushi LoungeResponded on 7 May 2022

    We are so happy to hear that you had another wonderful dining experience with us. Thank you for being such a loyal customer. We truly value your business and sincerely appreciate your review.

    Report
20. OT

    OpenTable Diner

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on 5 May 2022

    overall5food5service5ambience5

    Benjamin is the nicest waiter!!

    Nara Hibachi & Sushi LoungeResponded on 7 May 2022

    Thank you for highlighting how great Benjamin was. We will be sure to share your praises with him.

    Report
21. M

    Marie

    1 review

    1.0

    1 review

    Dined on 1 May 2022

    overall1food2service1ambience2

    First and last time there. The waitress suggested a sushi and I ordered it didn’t like it tried to change it the manager came out very rude and unprofessional and said to me this is not a taste fest I will box it up for you to take home. The waitress was unorganized and all over the place. He customer service was horrible and our cook was hung over

    Nara Hibachi & Sushi LoungeResponded on 3 May 2022

    Hello Marie, We are sorry that you did not like the recomended sushi roll. We work hard to make all our guests happy and we are sorry we missed the mark for you.

    Report
22. SG

    SamG

    Atlanta

    2 reviews

    5.0

    2 reviews

    Dined on 29 April 2022

    overall5food5service5ambience5

    This place is always a good time. Delicious food, good service, fun chefs, and a great vibe.

    Nara Hibachi & Sushi LoungeResponded on 30 April 2022

    Thanks so much for sharing your experience with us. We hope to see you again soon.

    Report
23. B

    Brianna

    1 review

    5.0

    1 review

    Dined on 29 April 2022

    overall5food5service3ambience5

    The cooks are very entertaining and service is good. It’s definitely worth the money!

    Nara Hibachi & Sushi LoungeResponded on 30 April 2022

    We’re so grateful that you took the time to share your feedback with us.

    Report
24. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 28 April 2022

    overall5food5service5ambience5

    I love this place Good food Can’t complain

    Nara Hibachi & Sushi LoungeResponded on 30 April 2022

    Thanks for the awesome review. We value your business and feedback.

    Report
25. TF

    TriceF

    1 review

    5.0

    1 review

    Dined on 24 April 2022

    overall5food5service5ambience5

    Everything was perfect th waitress was amazing and the chef was awesome

    Nara Hibachi & Sushi LoungeResponded on 25 April 2022

    Thank you for sharing how perfect your experience was at Nara Hibachi. We are greatful we had the opportunity to serve you. Please come back soon.

    Report
26. K

    Kfall

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on 23 April 2022

    overall5food5service5ambience5

    This place exceeded all expectations!! Everything was perfect ! Food was delicious. The entertainment was lit! The staff was accommodating and lots of fun!

    Nara Hibachi & Sushi LoungeResponded on 25 April 2022

    Thanks so much for your positive feedback and good vibes. Your review literally put a huge smile on our faces so thank you very much for this awesome testimonial.

    Report
27. C

    Curlytop

    Detroit

    16 reviews

    4.0

    16 reviews

    Dined on 17 April 2022

    overall4food4service5ambience3

    Visited this restaurant for the first time on Easter. I was pleased with all of the important categories, ambiance, service and food. We had a reservation for 10 and was seated right upon arrival, and the restaurant was fairly busy too. Based on some reviews, I was expecting a little wait even though I had a reservation. Wait staff was very attentive, and our cook was entertaining and accurate with our various orders and he was generous with the servings. My family and I enjoyed our time there.

    Nara Hibachi & Sushi LoungeResponded on 20 April 2022

    Its so wonderful to hear such great feedback about our staff and service. We’re so happy to hear you had a great experience with us and we’re so grateful that you took the time to share your feedback with us.

    Report
28. OT

    OpenTable Diner

    Detroit

    8 reviews

    vip
    2.0

    8 reviews

    Dined on 15 April 2022

    overall2food4service3ambience1

    So loud we were screaming our orders to the waitress. People screaming out for more shots and spilling sake all over the place. When did this place turn into a night club.

    Nara Hibachi & Sushi LoungeResponded on 18 April 2022

    Thanks for taking the time to review us and sharing your comments. We want you to know that we will address your comments with management.

    Report
29. MW

    MonW

    Minneapolis

    1 review

    2.0

    1 review

    Dined on 10 April 2022

    overall2food3service1ambience1

    We came in with our two grandkids ages 2 and 9. The server was slow to bring drink orders. She took our food order and instructions which we assumed would be shared with the chef. The food was prepared well, but the instructions to not put shrimp, or any veggies on the 9 year olds' plate were not shared. We got over this as we just removed it. We asked for the tiger sauce from our server, but this too was not transferred to the chef. She told us we were to ask him for it. Only figured this out until the very end. My husband stepped away from the table with the 2 year old and as I was taking a bite of food, the server asked if she could box up my food. This was very rude as it was obvious we still had full plates and were in the process of eating our meal. Overall, it's tough with small kids, but they like the show. We spent $186.00 which is quite expensive for 2 adults and 2 kids. We most likely will not come back.

    Nara Hibachi & Sushi LoungeResponded on 18 April 2022

    Thank you for your feedback. We take feedback seriously and we strive to provide an experience that is unmatched. I want to assure you that your experience is not common, and I will do everything I can to make sure we do better in the future.

    Report
30. R

    Reese

    Detroit

    1 review

    4.0

    1 review

    Dined on 10 April 2022

    overall4food5service3ambience5

    The chef was great. Food was amazing. Service could’ve been better.

    Nara Hibachi & Sushi LoungeResponded on 12 April 2022

    Thanks for taking the time to review us and sharing your comments. We are always looking at our reviews to strive and do better.

    Report
31. SS

    SandraS

    Detroit

    22 reviews

    vip
    5.0

    22 reviews

    Dined on 9 April 2022

    overall5food5service2ambience5

    Food and ambiance great...service was fair...expensive drinks...

    Nara Hibachi & Sushi LoungeResponded on 11 April 2022

    We are glad you enjoyed the food and ambiance. Please come back and join us again soon so that we can deliver the service you deserve.

    Report
32. SP

    SammyP

    Detroit

    1 review

    5.0

    1 review

    Dined on 6 April 2022

    overall5food5service5ambience5

    Everything was good

    Nara Hibachi & Sushi LoungeResponded on 8 April 2022

    Thank you for your review. We take pride in the quality of our food and service and hope that we can continue delivering great-tasting meals. If there is anything else we can do for you, please let us know!

    Report
33. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on 3 April 2022

    overall5food5service5ambience5

    Everything was amazing the service was amazing

    Nara Hibachi & Sushi LoungeResponded on 4 April 2022

    Thank you for your feedback.

    Report
34. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on 3 April 2022

    overall2food1service2ambience3

    Out of the 4 visits to this location, the time that i decided to host my moms birthday dinner with 7 other guest, we got subpar service! We had to wait approx 15-20 minutes between each of our appetizers (soup & salad & water refills). To make a long story short, our lethargic chef bragged about his sake intake & having a hangover while making our dinner. Him saying this explained why he was so sloppy plating our food, burning/over cooking majority of our food, and adding sauce onto entrees that was not requested. I provided a cake to be served after our dinner & it was brought out while we still had a tabletop full of dirty dishes. We had to wait an additional 10 minutes after singing happy birthday before we received saucers or a knife. After this was complete, i raised concerns to the manger & he responded “well we are busy”. Which in no way explains a chef being drunk, ruining a $700 meal experience for my family.

    Nara Hibachi & Sushi LoungeResponded on 5 April 2022

    Thank you for bringing this to our attention. I want to assure you that your experience is not common. Nara Hibachi is committed to providing the best Hibachi experience to all our customers. We are sorry we missed the mark for you. We appreciate your feedback and will do better.

    Report
35. OT

    OpenTable Diner

    Detroit

    1 review

    2.0

    1 review

    Dined on 2 April 2022

    overall2food4service2ambience3

    Reservation was for 6:30pm for a party of 4. We arrived at 6:25pm and we weren’t seated at our table until 7pm. Didn’t receive soup and salad for our meals until 7:45pm. We sat and watched as 5 tables were sat before us and received their soup, salad, and even hibachi meals even before our waitress took our drink order. The people who shared the table with us complained about every detail which made our chef no where near interactive. $200 and 3 hours later we’re finally going home, and don’t know if we’ll be going back.

    Nara Hibachi & Sushi LoungeResponded on 4 April 2022

    Nara Hibachi is committed to providing the best Hibachi experience to all our customers. We are sorry we missed the mark for you. We appreciate your feedback and will do better.

    Report
36. OT

    OpenTable Diner

    Detroit

    1 review

    1.0

    1 review

    Dined on 2 April 2022

    overall1food5service5ambience4

    Our reservation was at 6:30 pm we were not seated until 7 and chef didn’t show up to the table until 7:30. Will not return at all. Extremely unhappy with this experience. I wouldn’t recommend unless you have hours to sit waiting.

    Nara Hibachi & Sushi LoungeResponded on 4 April 2022

    We are sorry to hear about your recent experience with us. I want to assure you that your experience is not common, and I will do everything I can to make sure we do better in the future. We appreciate your feedback.

    Report
37. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on 2 April 2022

    overall5food5service5ambience5

    Very fun experience with a wonderful meal.

    Nara Hibachi & Sushi LoungeResponded on 4 April 2022

    We sincerely appreciate the fantastic review and are glad you had a wonderful dining experience. We want all our guests to have the best 5 star experience and we are thrilled by your feedback.

    Report
38. OT

    OpenTable Diner

    Grand Rapids

    3 reviews

    4.0

    3 reviews

    Dined on 1 April 2022

    overall4food4service5ambience5

    There for an early birthday dinner. Was extremely loud. Difficult to hear each other. Food was very good. Ordered the hibachi trio. Only received two of the meats - the third had been divided amongst the others already - blessing in disguise, really - it was so much food. Let the server know and she was more than happy to alter our bill. The service was fantastic. Our server was extremely attentive on top of refills, etc the entire time. Was extremely busy and looked to have a private party going on. Held the door for the manager as we walked out and he didn’t even acknowledge our presence. Found that a little surprising considering how much he was mingling with others.

    Nara Hibachi & Sushi LoungeResponded on 4 April 2022

    Thanks so much for your thoughtful and detailed review. This is incredibly helpful. I wanted to let you know we've taken the good and the bad elements you've mentioned in your review to heart. Thank you again for taking the time to share your experience with us. We're grateful for customers like you.

    Report
39. JD

    JanieD

    1 review

    3.0

    1 review

    Dined on 31 March 2022

    overall3food4service4ambience4

    I was a bit disappointed in my reservation as we reserved a 9pm time 2 hours prior to our arrival. Thus restaurant requires that you put a credit down to reserve your spot. This ensure that you hold your place in line and that you aren't a no show. We arrived at 8:45 and checked in by 8:50. We did not get our table until 9:25. When we were sat we waited an additional 10 minutes for a party of 2 (walk-in) to join us. There were walk-ins who were given a 5 minute wait and sat immediately. We were the last people in the lobby to be given a table. I would not recommend this location for the simple fact that even with a credit card and 2 hours notice they still cannot coordinate seating. It ruined the evening as we were celebrating a birthday and by the time we were sat and the table was filled we didn't order food until 9:50pm. The birthday girl who was turning 11 was tired and disinterested at that point. Im just happy it was spring break week and they were able to sleep in the next day.

    Nara Hibachi & Sushi LoungeResponded on 2 April 2022

    Dear Janie, We are truly sorry for your overall experience at the restaurant. Your honest feedback will make us better, thanks for taking the time to share.

    Report
40. OT

    OpenTable Diner

    Detroit

    2 reviews

    4.0

    2 reviews

    Dined on 26 March 2022

    overall4food4service5ambience4

    Our server was great he was very attentive, we ate at the bar. Food was great. Overall had a nice night!

    Nara Hibachi & Sushi LoungeResponded on 28 March 2022

    Thank you for sharing your review with us.

    Report