Moxi - Hotel Matilda

4.3
56 reviews
MXN310 to MXN500
International
Cocina Mexicana Contemporánea, basada en producto

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 56 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
Food
4.2
Service
4.3
Ambience
4.0
Value
Noise · Moderate
70% of people would recommend it to a friend
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l
viplynnv
Charleston
37 reviews
Dined on 15 July 2021
Overall3Food2Service2Ambience3

Overall, mediocre at best. The service was very casual, which was surprising, as we were the only people in the restaurant. The food was okay- certainly not one of the best restaurants in SMA.

A
vipAndres
Mexico City
21 reviews
Dined on 11 July 2021
Overall4Food4Service2Ambience3

The food at Moxi was quite good, the place is nice. The one thing that I disliked was the service, starting from the welcome staff at Front Desk that asked if we had a reservation to eat at Moxi, they followed us to the restaurant where they asked the host about our reservation, who actually denied they had our reservation, and the Front Desk agent who was assisting told us in somewhat rude manner that the restaurant is only available for Matilda Hotel Guests... when we explained that we made the reservation through OpenTable they looked for an iPad and then could see that we actually did book a table. Then our waiter brought food that was not for us and was kind of hard to get his attention when needed something as he was chatting with other waiters and bartenders... I'm a hotelier and I know for a fact that this is not the service you should provide at a restaurant of this level, also, not the way you treat your walk-in guests to eat at the restaurant...

PS
vipPSfoodie
Palm Springs
8 reviews
Dined on 12 June 2021
Overall3Food5Service2Ambience4

5 stars to the chef who puts out a creative and delicious menu worthy of tasting and experiencing. However I think there are plenty of other restaurant options in San Miguel where you’re paying the same high plate prices but getting better service. The wait staff were very friendly but perhaps just lacking in adequate training.

OT
OpenTable Diner
Kansas City
2 reviews
Dined on 1 June 2021
Overall2Food2Service3Ambience4

Service of cocktails was extremely slow for 6:30 on a Tuesday. Waiter completely forgot our appetizer. Short ribs were dry and stringy.

OT
OpenTable Diner
Mexico City
1 review
Dined on 29 May 2021
Overall3Food4Service1Ambience1

Pésimo servicio baños fuera de servicio bebidas calientes en lugar de frías una hora en servir guacamole sin ninguna consideración con sus clientes

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g
gperalta
Chicago
1 review
Dined on 15 May 2021
Overall4Food3Service4Ambience4

La lubina medio medio...

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MO
vipMOISESRACU
Mexico City
7 reviews
Dined on 30 April 2021
Overall3Food2Service3Ambience3

I went to the restaurant when Enrique Olvera was collaborating with the hotel and the service, food and experience were pretty good, after a couple of years I went again to try the menu of the new chef and I was really disappointed, quality and presentation of the food were not good.

Small details make the difference
Trained and happy staff will make your customers happy

PE
PalomaE
Baja California
3 reviews
Dined on 20 April 2021
Overall5Food5Service5Ambience5

Todo excelente, la comidq deliciosa y el servicio perfecto.
Me dieron anillo de compromiso y hasta nos regalaron una botella de champagne para celebrar, excelente experiencia.

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OT
vipOpenTable Diner
El Paso
36 reviews
Dined on 17 April 2021
Overall5Food5Service5Ambience5

Es una garantía, es delicioso

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c
carevs
Guanajuato
1 review
Dined on 3 April 2021
Overall4Food4Service3Ambience3

es un lugar excelente , con un buen servicio y trato , la comida tiene un sabor diferente , agradable pero sobre todo exuberante

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OT
OpenTable Diner
Mexico City
1 review
Dined on 20 March 2021
Overall1Food2Service1Ambience3

Mal servicios, fuimos a desayunar y la carta esta limitadísima. Quizá la comida sea mejor.

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OT
OpenTable Diner
San Diego
1 review
Dined on 19 March 2021
Overall4Food5Service4Ambience4

Cumpleaños hermana

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OT
OpenTable Diner
Mexico City
3 reviews
Dined on 14 March 2021
Overall5Food4Service4Ambience5

It was good.

A
vipAdrian
New York Area
15 reviews
Dined on 14 March 2021
Overall5Food5Service5Ambience5

Omisa de aniversario

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AB
AnaB
Mexico City
1 review
Dined on 6 March 2021
Overall4Food5Service5Ambience5

Lo único que falló fue que nunca me enviaron el código QR. Tuve que estar llamando para recibirlo y las personas que contestan o no escuchan bien o algo pasa pues fue un problema y tuve que hacer la cola en el retén 3 veces hasta recibirlo.
En el restaurante tanto la comida como el servicio espectacular!!!!

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BG
vipBGDallas
Dallas
27 reviews
Dined on 27 February 2021
Overall4Food4Service3Ambience5

Absolutely gorgeous restaurant (inside) and patio (outside). Menu is a bit limited and food wasn't quite as good as I had hoped, but still enjoyable.

JR
JuanR
Mexico City
3 reviews
Dined on 18 February 2021
Overall4Food4Service5Ambience5

Gran Lugar al Aire libre.
Tienen buena dotación de bebidas, y buen menú.

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OT
OpenTable Diner
Mexico City
1 review
Dined on 16 February 2021
Overall5Food4Service5Ambience4

Festejamos el cumpleaños de mi esposa

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EA
vipElenaA
Mexico City
12 reviews
Dined on 6 February 2021
Overall5Food5Service5Ambience5

Súper recomendable. Comida y bebida deliciosa, lugar muy tranquilo. Todo acompañaba para relajarse y comer bien. El Mejor sitio de San Miguel de Allende

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L
Luz1
Mexico City
19 reviews
Dined on 23 December 2020
Overall5Food5Service4Ambience4

El servicio fue medio lento, pero la comida es ESPECTACULAR; vale la pena totalmente

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LV
LorenaV
1 review
Dined on 4 December 2020
Overall4Food5Service5Ambience4

Buen servicio y alimentos pero podría mejorar la coctelería.

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MR
vipMrRA
Mexico City
13 reviews
Dined on 20 November 2020
Overall5Food5Service5Ambience5

Excelente servicio y atención. He ido a desayunar, comer y cenar a este lugar por que de verdad todo lo que pidas está delicioso. Siempre es una buena idea para comer en San Miguel. Que lastima que el bar en estos momentos por la contingencia no está prestando servicio en la parte de arriba.

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OT
OpenTable Diner
Mexico City
2 reviews
Dined on 20 November 2020
Overall5Food5Service5Ambience5

Excellent!

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CR
CRHMO
1 review
Dined on 17 November 2020
Overall1Food1Service1Ambience1

Pésimo lugar. Excesivamente caro para la porqueria de comida que sirven, carne de mala calidad, pescado de mala calidad. Servicio muy lento y mala atención. He comido en lugares mucho mejores que tienen mejor relación calidad/precio. Simplemente me estropearon un día de comida.

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AV
AngelicaV
Mexico City
1 review
Dined on 7 November 2020
Overall5Food5Service5Ambience5

Excelente experiencia! Muy recomendable y el lugar es super lindo.

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OT
OpenTable Diner
Guanajuato
1 review
Dined on 7 November 2020
Overall5Food5Service5Ambience5

Excelente servicio

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M
Maria
Mexico City
3 reviews
Dined on 31 October 2020
Overall2Food3Service2Ambience1

Este lugar no es ni cerca lo que solía ser.
Paso de ser la opción para una comida espectacular a un restaurante cualquiera.
Por la relación precio/beneficio hay muchas mejores opciones en SMA.

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LB
LorenaB
1 review
Dined on 30 October 2020
Overall5Food5Service5Ambience5

Les recomiendo el pan francés de desayuno. La atención excelente, el lugar super bonito.

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a
vipannimina
Montreal
9 reviews
Dined on 22 October 2020
Overall5Food5Service5Ambience5

Precioso lugar, excelente servicio y los platillos muy ricos!
Sin duda lo recomiendo.

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JG
vipJessicaG
Houston
10 reviews
Dined on 10 October 2020
Overall1Food1Service1Ambience1

Sad decline of this restaurant. Won’t be back until I hear they’ve had a total revamp.

OT
OpenTable Diner
Mexico City
2 reviews
Dined on 8 October 2020
Overall3Food1Service2Ambience4

Fuimos a probar el rammen y fue una decepción total, solamente éramos 2 mesas y el servicio fue extremadamente lento, la comida súper insípida, de verdad esperaba algo mucho mejor.

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OR
vipORLANDOMEXICO2018
New York Area
4 reviews
Dined on 6 October 2020
Overall1Food1Service1Ambience1

Hicimos y confirmamos la reservación, incluso nos comunicamos al hotel y cuando llegamos nos dijeron que había un evento privado y no nos podían recibir. Terminamos en The Restaurant y fue una gran experiencia

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AM
AMCG
Querétaro
3 reviews
Dined on 1 October 2020
Overall2Food2Service2Ambience2

Deficiencia en sabor de los platillos. Lamentablemente esperé más del lugar por ser del Chef Enrique Olvera.
Pocos platillos. Sin gran sabor. Atención regular. Muy mala experiencia sobre la sanitización en estos tiempos de pandemia.
En general, esperaba más del lugar.

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AR
AlejandroR
Guanajuato
2 reviews
Dined on 13 September 2020
Overall5Food5Service4Ambience5

Excelente vista
Comida muy rica
Servicio de meseros bueno

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MI
MICHELLER
Guanajuato
1 review
Dined on 21 August 2020
Overall3Food2Service3Ambience4

El lugar bonito pero pretencioso, comida sin mucho sabor y servicio x

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J
Juriquillo
Querétaro
1 review
Dined on 18 July 2020
Overall4Food4Service5Ambience4

It’s a nice place with generally outstanding food and service. I went there once, maybe 3 years ago. And I recalled a crowded place, noisy, with outstanding food. This time I’d say that there were few customers, very low ambient noise, which I like. I was not particularly impressed by the main courses we ordered, my wife’s order (rib) wasn’t very tender. And my fish with beans was so so (mostly beans, they looked like just broiled beans).

MT
vipMTGA
Los Angeles
6 reviews
Dined on 7 March 2020
Overall4Food5Service4Ambience4

The ambience and setting were superb though the table set up was a bit shoddy. I had a party of five and three inside tables needed to be placed together. Two of which were uneven.

OT
vipOpenTable Diner
Houston
2 reviews
Dined on 15 February 2020
Overall1Food1Service1Ambience1

This was THE WORST experience of our entire lives. We have eaten all over from street food to Michelin and this is the worst food/experience we have ever had. I have never in my life left a review for anything (food or other), and would gladly warn anyone coming here from coming here. Worst service, worse food, and I would comment a hundred times over on the service. Ruined our night.

s
sergiou
Monterrey
1 review
Dined on 14 February 2020
Overall4Food3Service3Ambience4

Desde la llegada nos trataron con prisa ? , mesa solicitada no lista , acabamos en una esquina no grata , servicio para el nivel de restaurante y ni el de hotel deja mucho que desear !! , la comida buena pero a destiempo ! Botella de champagne envinagrada , y caliente , tuvieron que tirarla y hacer un cambio , en fin detalles que realmente te quedan en la mente para no regresar , teniendo tantas opciones culinarias en San Miguel !

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MG
vipMarcG
Atlanta
4 reviews
Dined on 8 February 2020
Overall5Food5Service5Ambience5

Outstanding, creative food in an attractive dining space. This is an excellent restaurant.

FAQs

Moxi - Hotel Matilda does offer delivery in partnership with Uber Eats. Moxi - Hotel Matilda also offers takeaway which you can order by calling the restaurant at 415 152 1015 ext. 1013.

Moxi - Hotel Matilda is rated 4.3 stars by 56 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.