Morton's The Steakhouse - Los Angeles
I won't go on into why food was a three... but will say manager did a great job of addressing and managing the issue.
Service started out less then average but was made up for by our waitress ...
and cost...as much as i enjoy an overpriced meal... I cannot give them more then 3 stars in value... unless EVERYTHING was BEYOND... and unfortunately last night was not... took too much work by staff to fix the things that were wrong.
BUT LOVED MY BEURRE BLANC!
Unsure. The food was ok however I was not impressed with the service when compared with Ruth Chris. The server was friendly but not informative or accommodating. Just expected more from a fine dining steak house. I look for a dining experience in these types of settings. We received our food but no experience 😊
Took like 10 mins for our server to greet us, she didn't ask us for drinks, didn't give us the Dine LA menu until asked, I ordered the Key Lime Pie as dessert but she brought out both chocolate mousse which mom ordered and we have to hunt her down for the check for like 10 stagnant minutes
Food wise: we got their ribeye special for Dine LA and I didn't think it's better than Ruth's Chris Steakhouse and the quality is on par or worse than Outback imo
I would absolutely not recommend Morton's for future Dine LA events.
-Dine LA lunch deal $25
-rib eye steak
-key lime pie
-server was pro and polite
-ribeye steak was flavorless - I think kitchen forgot to season meat with salt and pepper
-no butter knife, had to use the ginormous steak knife to butter my bread (definitely not acceptable for a classy joint like this)
I have experienced Morton's famous steaks and services outside of Dine LA event and it was very good. They have some of the best steaks for a chain restaurant with outstanding services. However, I understand the low profit margin for Dine LA. But if you decided to show a glimpse of the excellent mark of Morton's. I think they have failed miserably.
What a wonderful lunch with twos great friends. Weird chose Morton's for their wonderful food. As it turns out they participated in Dine LA week. We Hadi lobster bisque irrelevant Morton's Salado, warm steak Salad, T-bone and 3 pieces of keywords limestone Pie for $25 each. Everything was great and looking four-wheeler return visit.
Went for lunch during DineLA and I have to say it's one of the best deals during event. It's amazing how you completely forget you are in the middle of DTLA when you are dining inside Morton's; all the hustle and bustle just seems to disappear. All of a sudden you are enjoying some jazz, a cold drink and a beautiful meal. Furthermore, the host and wait staff are very attentive.
Mariano was super fabulous and so attentive. He truly makes morton's shine with the stellar service supreme. Will ask for his table on my next visit.
Steaks were great but the lobster Mac and cheese stole the show. And the bread pudding. Get the bread pudding.
Good resturant for special time
We had the Dinela menu. One of us had the steak salad and the other the ribeye steak. It was okay but not great for both item.
Ordered from dineLA menu. Food was delicious. Service was very good. Received pictures of our visit for birthday lunch.
Great menu, great servers
I am not exaggerating, the lobster bisque and the key lime pie was the best I've ever had! The bacon steak was so good I wanted to cry! I am looking forward to going back!
Excellent meal. If you order rare your steak will be VERY rare, the fat in it will still be firm. I sent mine back and it was returned exactly the way I really wanted it.
Management staff as well as wait staff very attentive.
We thoroughly enjoyed the experience
The server was new and inexperienced. We were disappointed in the servers knowledge and abilities for this type of restaurant. Also they no longer offer valet parking which is unfortunate as this is a convenience they are no longer offering and a big reason we will not return as we typically like to eat at this restaurant before theatre performances.
Everything was perfect
My girlfriend and I was celebrating our four year anniversary and decided at the last minute to switch the restaurants we had reservations at to Morton’s.
Morton’s exceeded our expectations for making this night special.
Once we arrived there was a special booth for us, we were also given special menus that were printed for our anniversary! The hostess then took a picture of us. Really made us feel special and as if the night was only about us.
The waitress Lonnieka was so professional and helpful! She answered every question we had and also made recommendations!
Now to the food:
My girlfriend ordered the Chicken Christopher, I ordered the Mixed Grills, Filet 6oz, 2 bacon wrapped scallops, 2 grilled shrimp. The chicken was nightly breaded, well seasoned, cook to perfection. The filet mixed grill was perfect!!! I wanted to add the topping for my steak but was happy I didn’t because it was marinated and cooked amazing! We also ordered the lobster Mac n cheese which we we’re big fans of. We’ve had better but the sautéed broccoli florets were seasoned and sautéed great. The crab cake that was ordered for an appetizer was fulfilling!
The only issue we had all night which I wouldn’t blame on Morton’s was another party that was sitting close to us that felt the need to yell while talking to each other the whole night!
Also big thank you Morton’s for offering free desserts to us! We were too full to enjoy one but still a very sweet gesture!
Overall this place was great!!! Amazing food and amazing service!
Everything was absolutely delicious!. The service was outstanding! Thank You
The air conditioning was out...that was the only negative. The service was superb as was the food.
For being Morton's this experience was off across the board. Our server Timothy may have been new or having a rough day, but he was really disappointing. The food all arrived Luke warm at best. My guest's steak was not butterflyed or cooked as requested. Being Father's Day I had a much higher expectation overall and it was apparent your location was no where near fully booked. It felt like the B team was running the show for the shift. Very disappointing.
Food, drinks and services was amazing.
Food was excellent as well as the service. I would come back.
Waiter food and service was on point
It was ok, not worth what we spent. Asked for medium and got rare. Once I got my steak back it was just ok, not much flavor. Wine selection was great. After dinner coffee was horrible - would recommend some where else for the price
Slow service, 15 minutes after being seated we were given menus. The medium rare steak was raw, and a little cold in the center.
Not accustomed to paying for a steak and not eating it or sending food back due to poor taste. Our waitress (Taryn) was friendly, but rushed through everything. No personalized service. Far too often, when we needed something, she was nowhere to be found although early in the evening and had to get from other servers.
The young man that poured water spilled a glass on my wife and the female across from her and I. All three of us were wet. Fortunately, it was only water. He apologized profusely; his sincerity and manner made us feel bad for him since he was so genuine. Towels were provided for us all and both ladies continued to dine soaking wet. He said he would let our servers know.
Our waitress, Taryn, never acknowledged the event, whereas we don't know if the other server did.
We ordered the Cajun Ribeye and Brussel Sprouts as recommended. The vegetables were overcooked and the meat we had a few bites of, took home and discarded. We were so disappointed in the meal, we didn't order dessert and just wanted to get out.
We paid $180 for a nominal dinning experience at best.
We enjoyed our food. We ordered our drinks and they took quite a while to get to the table, but we understood that they were super busy. We had a little hiccup with regard to a salad order, but it was not our waiter's fault, it was ours. The hiccup had our food come out a little too soon. My guests had steaks and all of them were cooked perfectly. I had the scallops and lobster dish and it was divine. Our server Leroi was great and very patient with us and even offered us a dessert on him even though it was not his fault for the hiccup on the salad. That's what I call great service.
The perfect place for a romantic dinner the staff is great and the food is amazing!
Our server, i believe his name was Angelo? FANTASTIC!! I would come here just here just for his service! The superb tasting food is just a bonus!!
Nice lunch specials excellent flavor and service
My eight year old daughter asks to go here every year for her birthday. She absolutely loves the steak and creamed corn. Our waiter made the evening extra special with the personalized service. We had a great time, enjoyed great food, and made lasting memories. Thank you!
Business meeting. Very attentive service. Great food and ambiance.
Very good, in a so-so kind of way. Excellent ambience, good food, OK service. If you want a deal, this place is not for you.
Our server wasn’t very attentive and the place was very warm and stuffy. Food was great and price was what I expected. The server left our plates on the table after we were done eating far too long and didn’t come back to check on drink orders after our first one. Waters were refilled and no offering of desserts.
Outstanding ambience and charm. We were basically ignored, however for a little while and had to waive down a waiter. The grilled salmon was quite yummy and the jumbo baked potato was HUGE! They could use a few more servers, however.
Steak was a disappointment
Noise level made it difficult to conduct conversations
Good as always
Morton’s is always good! Great stop before events downtown.