Morton's, The Steakhouse - Arlington
- Surfaces sanitised between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitised menu provided
- Sanitiser or wipes provided for customers
- Sick staff prohibited in the workplace
A bit pricey which is why it’s a good place for a special occasion
Half of the reason you go to a top steakhouse and agree to pay top prices is for the experience and quality service. Although the food was above average, the experience was awful. We waited 30 minutes for cheesecake after telling the waitress we would have loved the chocolate cake but did not have time to stay for the 25 minute wait she said it would take t prepare it. The whole evening was like that. I understand there are staffing shortages everywhere, but patrons should be warned. Don’t go here thinking you will have a standard Morton’s dinner experience.
Perfection in the making.
Ordered the $120 porterhouse for two and ask for medium, was told medium was bright pink center. Steak came out over cooked, at least medium well or more. Was dull pink and barely at that. The hostess tried to convince us this was actually medium, seriously!!! Not at any steak house I have ever eaten. The very begrudgingly cooked a second steak, it came back between medium rare and rare. Was deep purple /red on inside. They took it back and cooked it longer. Even properly cooked the steak was a disappointment, lots of gristle on the strip side. A $120 steak and lots of gristle, unbelievable. I get better quality steaks at Costco! I had read reviews where other diners had similar issues with the preparation of their steaks, but we had eaten at this location before and had a good experience, so I figured we would be ok. I was wrong. Not sure how this place stays open, high end prices but decor is aged and the steaks leave a lot to be desired. Save yourself $200 and go to Texas Roadhouse or longhorn, you will get a better steak for considerably less money 👎👎
Great evening thanks to the quality of the staff, atmosphere, and food.
The steaks are great…just wish one side or a salad was included. Michelle and Willa were terrific with the service. We were celebrating a birthday and were allowed to pick one dessert. The sundae is was SOOOO GOOD. It’s the legendary chocolate molten cake topped with ice cream and whipped cream. Morton offers special menu nnights and restaurant week which are always a good deal for the money.
I would definitely return.
The Morton's in Arlington (Crystal City), VA is awesome!!! The best Morton's experience I've had in years....
Never disappointed visiting Morton’s! Fantastic service, great food! Pablo always brings his A game. David and Bill are outstanding managers. Looking forward to going back in two weeks!
Felt like we were being rushed all night despite the place being not even half full. Plates were removed before we were done and they brought a birthday surprise dessert to the birthday person at the table without asking everyone else if they wanted any dessert. Food always good at a Morton’s but not sure I’ll use this particular location again.
This was our second trip to Morton’s since the pandemic began to ease. We have my wife - a meat lover, our friend - a veggie, and me - a steak once in a while. Everyone’s order came out timely, everyone was pleased with their plates, the service was excellent - prompt but not cloying. This is our go-to Steak Place.
Professional and proficient service. Attentive, knowledgeable and courteous service. Well done.
This was my first time at Mortons and it definitely won't be my last! Everything was great! I just wish they served lamb lol
caught a late night dinner. No disappointments here...excellent!
I have to say after dining at Morton’s many times that the food quality and standards are definitely going down. They ran out of their Morton’s bread and it was clear that the steaks were not the same cut as have been in the past. The menu is severely reduced and the service is not very good. The old days of “we will do whatever we can to make the guest happy” have been replaced by “ it’s not on the menu”
One bright star is their management. Both the general manager and the front house manager are extremely top rate
We thoroughly enjoyed the food, but we were placed in the front of the restaurant which would normally be fine except that we were completely forgotten about during this dining experience.
We asked for numerous different things during our experience that we did not get. We asked for more butter 4 times before we gave up, our drinks were consistently empty (we waited on a refill for 20-30 minutes), our salad did not come out until after the food, we did not get all the sides we asked for with our food order, and on top of that we asked for a manager and one did not come to our table.
Our waitress came to our table maybe twice within the first hour. She acted bothered whenever we asked for anything and did not return to our table until we asked for a manager. We had to ask another server (who was very pleasant) for assistance when we had no steak knifes, the missing side, and no one had asked about how our steaks were cooked.
I know this seems trivial because it is just food, but when you are paying high dollar for food, you are also paying for a high dollar experience. We will from now on, be hesitant to return to a Mortons after the dining experience we encountered.
Great appetizers and a superior Bloody Mary!!
Food was delicious ; service attentive. Only complaint was the Augratin potatoes were chunky and undercooked . Steak was spot on
As a result I got the 8oz filet it was very good but not as tender as a burger, the truffle butter really made it though.
Great atmosphere for my 37th wedding anniversary. Everything was delicious. The appetizers were awesome and the steaks were cooked perfectly. Topped off with a delicious piece of cheese cake. Thank you
My family and I celebrated a birthday at Morton's The Steakhouse- Arlington last weekend. Unfortunately I have to give this visit 1 star.
We arrived at the 6pm reservation on time and placed our orders within 30-45 minutes of arrival. Our entire table's food did not arrive to our table until 8:15pm.
From 6:30/6;45 until the time we received our food at 8:15pm, ZERO updates or communication was given on the status of our food. Also throughout our time at the table, empty cups and plates were not taken. We asked our server for a managers presence; a manager did not visit our table until 30-45 minutes. The manager (Ms. Haileyesus) was very snobby and acted completely oblivious as to our reason for requesting her presence. Once the food delay was mentioned, she indicated that a large party before us was the reason for the delay. Coincidently we knew the family in the large party who indicated their food was also very delayed as well. Outside of the "very large party" the restaurant had maybe two other tables occupied (this was also a Sunday night). No other reasons were given for the delay.
The manager offered no monetary compensation, only a free dessert for the birthday girl. We had to ask! The manager indicated she would give us 20% off of our bill which ended being $700! When the bill came, only 10% was taken off. The manager indicated she "called the owner" and only 10% was authorized.
Outside of the horrible service received, the food was great. The delay of the food would've been understandable if communicated but we never received a real reason the food was delayed. As a restaurant of this caliber, the service received is just unacceptable. No one wants to spend $700 and receive such horrible service.
I will not visit this Morton's again and I do not recommend this location.
I had my birthday dinner here and was very impressed.
From the valet Parker to the servers, everything was first class.
Terrible experience! Not only did our food come at differing times during the dinner but three people received their meals when everyone else was already done! Service was slow, no attention paid to us the entire night. I wouldn’t return back ever. Go to other steakhouses for a better experience.
Food was as expected, very good. Service could improve on speed and caliber, mixed up steaks, food not coming out all at once , waiting long times for drinks ,nothing major. Reason for a 3 star rating is you can’t say that you have a dress code of “business casual” and let people roll in there looking any kind of way , sneakers, T-shirts , hoodies , ball caps. Cheapens the high-value ambience and leaves the patrons who do respect the dress code thinking it’s all a joke.
Point is standards should apply or else take the rules down. When you pay top dollar for a nice night out you don’t expect to be dining with people dressed like it’s a backyard barbecue.
Great night. Outstanding food, even better service!
One of the best places for an unhurried, exceptional meal. Filets, crab cake and pork chop dinners all cooked to perfection. Sides are large enough for 3-4 people to share. Staff is attentive and friendly, but not hovering. Their Manhattans and Sangrias are marvelous and generous enough to put other restaurants to shame.
I ordered the Prime NY Strip medium. It came out nearly raw (almost a bloody middle). To their credit they offered to reheat, however you shouldn’t have to at a fine restaurant. On a high note, The lobster bisque was fantastic.
The waiter was friendly and attentive. Her recommendations were great. Food was excellent and served as requested.
The staff was SO friendly and warm. It was my husband’s birthday and they took a picture and handed us a card. They also offered us free desert of our choice. Staff was attentive, drinks and food came out fast.
Steak was cooked perfectly and the food as a whole was delicious!
Our server Hanna was amazing. The food was great and the place was super clean and quite. I was able to enjoy my date.
Hannah was our server she was very professional and attentive. Made sure we were pleased with the entrees and appetizers. I was a very pleasant experience.
The credit card machine went down and the manager told us that all of our credit cards got declined. We told her it didn’t make sense and asked her to re-run it. She wasn’t happy and asked if we can pay by cash. We told her no and she re-ran our cards again. It took a while before the waitress came back to our table with the credit transaction slips. Yes
My husband’s birthday
Kitchen was behind on orders which caused 30 plus wait times for tables with reservations. The manager didn't have any urgency to fix the problem and didn't offer any customer a free beverage or dessert. Manager did not have any remorse or problem solving for the issues. I would love to try this restaurant again but the customer service and kitchen has to do better.
We had to wait a hour to be seated our reservation was at 545pm we did not get seated until 645pm. Having to complain to the from desk attendant she was not attentive to the main lobby the front of the house was over crowded. The reason was because they were over booked. I made my reservation a week in advance to then after getting seated to wait another 40 mins for food due to the kitchen being behind. It was my first time and I will not go back nor recommend this location to anyone. Total waste of money poor experience. My meat was supposed to be a prime steak I got filet mignon. The lobster Mac and cheese was not flavorful at all and I thought the lobster should have been all
Through the Mac and cheese not one piece of meat laid on top.
Restaurant goers: Don’t eat at Morton’s Crystal City.
This is by far my worst dining experience in the Washington DC area. Honestly, you need to work hard to make it that bad.
This restaurant turned my family’s Mother’s Day lunch into a nightmare.
It started at the reception: 10 minutes before anyone acknowledges you are there; then another 10 minutes to get to your table.
But the best of the best is: Getting your food 2 hours after you ordered it, cold, and unappetizing.
They only had 12 tables open but every table got its food roughly 2 hours later.
I don’t understand how this restaurant is still in business. It’s a culinary catastrophe!
At the end, you get your bill and you pay premium price for a cold, mid level dish, after 2 hours of starvation.
I could have had a better experience, with a faster service, half of that price, and with no hassle.
One advice, Morton’s: Fire everyone of your kitchen and service crew, cut your price by 30 to 50 per cent, then you’ll see.
Terrible! I hate to even leave this message but my Mother’s Day was ruined. Not only for me, but for my sons who saved their money to take me there. Our reservation was at 5:15pm, we finally left at 8:00pm after waiting almost 3 hours for our food. Horrible experience. I’m a local, I will never come there again.
Food 5 stars
Setting 5 stars
Had dinner on Mother’s Day. Made reservation for 5 pm, but didn’t get seated for another 20 min. We were waited on quickly, but once they brought out bread, we waited another hour before the main course arrived. The prime rib eye was cooked to my requested wellness, but it was extremely salty. The creamed spinach was not as tasty as I had hoped. My mother enjoyed the miso marinated sea bass. All in all, the dinner was good but not great. Considering the cost and the wait times, I would be inclined to go elsewhere for special occasions.
Morton's, The Steakhouse - Arlington offers takeaway which you can order by calling the restaurant at (703) 418-1444.
Morton's, The Steakhouse - Arlington is rated 4.2 stars by 1863 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.