We had a large group and they were busy that evening but it was still a fun night!
Absolutely loved the hunter valley, however we found the Crown Plaza over priced for what we received, the rooms were not the cleanest and the food and drinks were way too dear.
The food was served quick and the staff were friendly.
It’s convenient location and pizza was nice especially the veg one but the meat meals were not that good. People on our table complained. Calamari was also nice and the pastas. Chips wedges also good.
Given it was a busy time, ANZAC Day, the service was great, food good and all the staff friendly and helpful. Our party of 17 was well looked after and we hope to arrange further gatherings in the future.
Dear JohnM Thank you for taking the time to share details from your recent dining experience with The Lovedale. We were so pleased to lean of your party's enjoyment of our venue. We'd love to welcome you back in the future and look forward to seeing you soon. Regards, Niall O'Neill Restaurant & Bars Manager
I’m sad to write such a bad review but I was really disappointed with the food and bad smell in the restaurant on Saturday night. We had a table of 13 and no one was happy with their meals either it being cold, not right (the squid entree coming out appearing to be frozen calamari rings), expensive and poorly put together. I personally had the Greek salad and found it very disappointing and not nice to eat.
Our stay at Crown Plaza on the other hand was lovely and we really enjoyed our accomodation and deals with reception staff.
Sorry again but hopefully this feedback helps.
HI Hannah, Thank you for sharing your comments with us. I was very disappointed to learn of your group's dining experience. As I'd very much like to learn more about what occurred, I'm pleased to invite you to contact me directly to discuss your experience in greater detail. I look forward to hearing back from you shortly. Kind regards, Peter Stanuovo Venue Manager
Need to seperate hotel pool guests from lunch bookings, difficult to have a conversation due to noise.
Dear WadeB, Thank you for taking the time to share details from your recent dining experience with The Lovedale. As a busy venue we appreciate your comments regarding ways in which we can enhance the our visitors experience while ensuring to cater for those accessing the adjacent pool facilities. While this can sometimes present us with a challenge we're confident that we're striking the right balance to ensure our venue is enjoyed by all that visit. Regards, Peter Stanuovo Venue Manager
Fantastic night. Catered for our table of 14 beautifully with a massive choice of affordable tasty, meals. Will definitely be back for next year's Christmas party. Thank you again.
Hi CassieF, Thanks for sharing feedback relating to your recent experience at The Lovedale. It's great to hear about your enjoyable experience. We love to host groups of friends and co-workers and appreciate receiving the positive feedback about our venue. Thanks again for sharing your experience. We look forward to the opportunity of welcoming you back to The Lovedale soon. Regards, Peter Stanuovo Venue Manager
Clean, spacious, long bar with quick service there and taking of food orders. We were a party of 10, placed order at 12:15 and food wasn't ready until 1:00pm. I realise there were 10 covers, but, what would have been the wait if order placed at busy time on a Sunday - say 12:45?
Some outdoor seating but pool as well so care required. Large games room for children but can't be seen from dining area so defeats the purpose in my opinion so our 4 had to stay with us all the way through the meal.
Good for a casual meal or beer after golf although not cheap.
Hi DavidH, Thanks for sharing feedback relating to your recent experience at The Lovedale. Your feedback is both valued and appreciated as it provides our team with a clear understanding on specific areas of our service that we can focus on in order to enhance our overall guest experience. Thanks again for sharing your experience. We look forward to the opportunity of welcoming you back to The Lovedale soon. Regards, Adam Deverson Director of Food and Beverage
Had a large group booked here. Food was great, good value. There was a long wait for food but we were told the wait time when we ordered so it was no problem and appreciated the good communication. Staff were friendly and the service good.
Dear MaxE, Thank you for recently choosing to visit The Lovedale. It's always great to to receive feedback such as yours and we appreciate you taking the time to share your experience. It's great to hear that our team was able to ensure your visit to The Lovedale was enjoyable. We hope to welcome you back soon! Regards, Adam Deverson Director of Food and Beverag
Menu was not what was advetised on website. Service was not great