Lobby Lounge - The Westin Melbourne

4.6
84 reviews
$41 to $100
Australian

Top tags:

High Tea
Afternoon Coffee
Soak up the polished atmosphere of the Lobby Lounge complete with open fireplace and comfortable club chairs. Known for its crafted cocktails and all-day (and night) bar bites, take your seat amongst the showpiece spiral staircase and gallery-esque art collection.

Indulge in High Tea as you savour three tiers of sweet and savoury treats, paired with the finest tea and coffee blends or glass of bubbles. Look out for popular seasonal promotions such as High Seas and High Cheese. During the day relax with a special brew from Jing Tea and order your favourite from the lunch menu offering an enticing array of options with thoughtfully considered dishes committed to seasonality and locality.

A glamourous drinking space in the heart of Melbourne's CBD, the Lobby Lounge comes alive in the evening for aperitifs and nightcaps, with extensive beverage options such as the signature Espresso Martini.

Experiences

  • A La Carte Dining

    Multiple dates available

    For casual dining, the Lobby Lounge serves up bar snacks and light meals in an elegant city setting. In the evenings, the bar comes to life with a menu of creative cuisine and specially crafted cocktails on offer.
  • High Tea

    A$59.00 per person

    Multiple dates available

    Experience indulgent seasonal high tea in the sophisticated surrounds of the Lobby Lounge, including free-flowing Vittoria Coffee blends Jing Tea herbal infusions. Please advise of any dietary requirements at the time of booking.
  • Megan Hess - High Fashion High Tea

    A$130.00 per personPrepaid

    Nov 15 - Nov 21, 2021

    To celebrate the launch of Christian Dior: The Illustrated World of a Fashion Master, a stunning biography by renowned fashion illustrator Megan Hess, take your seat in the Lobby Lounge at The Westin Melbourne and indulge in a special high tea during Melbourne Fashion Week. Includes a flute of Moët & Chandon champagne on arrival and free-flowing herbal tea and coffee blends plus, an exclusive Megan Hess gift bag featuring a copy of the book Christian Dior: The Illustrated World of a Fashion Master and a fine art print to take home.

Safety precautions

Cleaning & Sanitising
  • Surfaces sanitised between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitised menu provided
  • Sanitiser or wipes provided for customers
  • Contactless payment available
Physical distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective equipment
  • Waiting staff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
  • Proof of vaccination required to dine indoors
What 84 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
Food
4.5
Service
4.4
Ambience
4.3
Value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
BL
BrendaL
1 review
Dined on 2 August 2021
Overall5Food5Service5Ambience5

The "High Cheese" was wonderful. Really innovative menu with amazing variety. The little extra macarons and cupcake for my husband's birthday were greatly appreciated.

s
sooz
Hawaii
2 reviews
Dined on 31 July 2021
Overall5Food5Service5Ambience5

High Cheese was absolutely fantastic. All staff were knowledgeable and friendly. Great atmosphere.

KQ
KimQ
1 review
Dined on 14 July 2021
Overall5Food5Service5Ambience5

Amazing variety of treats and high quality tea, definitely coming back!

NA
NiesylA
1 review
Dined on 11 July 2021
Overall5Food5Service5Ambience5

Delicious. We enjoyed it quite a lot. So satisfying.

WE
WendyE
3 reviews
Dined on 4 July 2021
Overall5Food5Service5Ambience5

lovely afternoon having High Tea. Food, staff, ambience all ver high quality

OT
OpenTable Diner
1 review
Dined on 3 July 2021
Overall5Food5Service5Ambience5

We enjoyed the High Cheese dining option on Saturday. The service was excellent, from the doorman to the waitstaff; Jan, Chris and Pradeep. The food was delicious, however we did run out of crackers and ordered more. The ambiance was pleasantly quiet so my partner and I could converse without shouting. We have recommended this experience to others. Thank you:)

C
Courtney
1 review
Dined on 28 June 2021
Overall5Food5Service5Ambience5

Delicious food and a lovely atmosphere. Really enjoyed all the treats on offer.

FM
FionaM
1 review
Dined on 27 June 2021
Overall4Food5Service3Ambience4

The food served at high tea was lovely. The service staff were friendly, but I do not feel they were very attentive in replenishing our glasses of sparkling, despite the 'free-flowing' option having been ordered. Also, the lounge chairs we were seated at were a very awkward shape. It was not possible to sit back comfortably in them, so my friend an I had to perch on them for the 2 hour session.

FS
FionaS
1 review
Dined on 27 June 2021
Overall5Food5Service5Ambience5

All the staff were beautifully friendly and obliging. The food was delicious with special mention of the light fluffy scones. I found the tea selection delicious and was happy to try a few different types.
My friends and I had a wonderful morning. Thank you

AG
AlesyiaG
1 review
Dined on 25 June 2021
Overall4Food4Service4Ambience3

High Cheese at The Westin was great - highly recommend.
I appreciated the additional 'Happy Birthday' dessert they included for my friend, as I'd noted the occasion in my booking - that was a very nice touch.
In future, I would request to be seated in the area by the fireplace which has more ambience than the rather cavernous lobby where we were seated, but we were very happy with the overall experience.

KM
KarynMcv
1 review
Dined on 23 June 2021
Overall5Food5Service5Ambience4

A must for cheese lovers, fabulous tastes and plentiful ❤️

OT
OpenTable Diner
1 review
Dined on 21 June 2021
Overall5Food5Service5Ambience5

Thank you so much. I love High Tea and that was so lovely. My friend and I had a lot of fun and the service was high class.

MC
MichaelaC
1 review
Dined on 13 June 2021
Overall5Food5Service5Ambience5

This is the second year we have had the cheese high tea at The Westin. The cheese treats are still absolutely delicious and well worth the visit- but what really makes this such a lovely experience are the staff. They are so consistently friendly, accommodating and professional both on the phone and in service which seems so rare these days and makes the whole experience a real treat!!

E
Ellen
Hong Kong
8 reviews
Dined on 13 June 2021
Overall5Food5Service5Ambience5

Celebrate my daughter birthday, we try the High Tea set. Food are yummy and delicious. Super friendly service. Strongly recommend

KC
KathC
1 review
Dined on 13 June 2021
Overall5Food5Service5Ambience5

Fabulous High tea highly recommend the Westin Hotel Melbourne great food offer and value amazing.

D
vipDuck21
London
43 reviews
Dined on 13 June 2021
Overall5Food5Service5Ambience5

Had a lovely afternoon tea this afternoon at the Westin. The food was delicious and filling and lovely tea was free flowing. My daughter loved all the special treatment from the wonderful staff and especially her Westin Teddy! Nice to be able to celebrate the end of lockdown in a bit of style.

HG
HelenG
1 review
Dined on 21 May 2021
Overall4Food4Service5Ambience4

Lovely staff! Excellent service!
Only a little cold as staff kept main door opened too often for our table. Thank you

MR
MeaganR
1 review
Dined on 20 May 2021
Overall5Food5Service5Ambience5

Great experience in the lobby lounge! Amazing service great coffee and food. Very comfortable chairs great ambiance. Would recommend!

SH
SharrynH
1 review
Dined on 17 May 2021
Overall5Food5Service5Ambience5

Lovely atmosphere, decadent food accompanied by endless coffee and assorted teas including a glass of champagne. A beautiful setting to enjoy your high tea.

LF
LinF
1 review
Dined on 16 May 2021
Overall5Food4Service5Ambience4

We had a very enjoyable experience at the Lobby Lounge section and the staff looked after us very well. The Summer Menu has a few good desserts (yum!) and the scones were not too dense or gluggy which is the way I like them.
And a very special thanks to Eloise for accommodating us as we had forgotten to request a gluten free meal prior upon booking. We really appreciated your help.
Thank you Westin for making it a great 21st birthday celebration for our family!

k
kellyc
1 review
Dined on 15 May 2021
Overall5Food5Service5Ambience5

Wonderful high tea. Ate way too much.
The lobby lounge was a nice experience.

OT
OpenTable Diner
1 review
Dined on 9 May 2021
Overall5Food5Service3Ambience5

Beautiful experience. Delicious food.

H
Harry
1 review
Dined on 8 May 2021
Overall5Food5Service5Ambience4

Great service. Tea range was good and coffee free flowing. the food was better than expected and overall it was good value for money.

KK
KazuyoK
1 review
Dined on 6 May 2021
Overall5Food5Service5Ambience5

We had so much fun!! Drinks and sweets are very tasty. Thank you so much.

MR
MaiR
4 reviews
Dined on 2 May 2021
Overall5Food5Service5Ambience5

The staff were so friendly and helpful. They're an asset to the hotel.

CT
CathyT
1 review
Dined on 2 May 2021
Overall5Food5Service5Ambience5

This was such a lovely experience, friendly wait staff and prompt service. I would recommend High Tea at the Westin for all of the above and the Lobby Lounge was able to cater to a gluten free guest so all in all a great experience

OT
OpenTable Diner
Hong Kong
1 review
Dined on 1 May 2021
Overall4Food3Service4Ambience4

High tea for a city day out

SC
SharonC
1 review
Dined on 12 April 2021
Overall1Food2Service3Ambience3

I was disappointed that my Marriott Rewards Voucher was not accepted. I was informed that as the High Teas was a "promotion" the discount could not be applied.When booking online there was no mention of the event being promotional.i have revisited the online site and the afternoon tea is advertised as a seasonal high tea-no mention of a promotion.
This placed me in an embarrasing position with the guests I had invited to attend.
After some discussioin with the staff member I was offered a 25% on the food content which I accepted.
I have been a Marriott Rewards member for over 10 years and this was not acceptable.

H
Herllyn
1 review
Dined on 10 April 2021
Overall5Food4Service5Ambience5

They serve elaborate high tea and even provide delivery to your door via Providoor 😍Very sumptuous, elegant mean in a cosy yet spacious setting!Staff are very professional and friendly, as I love how comfy to communicate with them and their high attention to details.

AB
AnnB
1 review
Dined on 6 April 2021
Overall5Food5Service5Ambience5

This was a delightful place to sample the HIgh Seas afternoon tea, a really great combination of flavours and textures plus a great choice of cocktails to accompany. Excellent service and highly recommend.

RF
RobynF
6 reviews
Dined on 6 April 2021
Overall4Food4Service4Ambience3

Lobby is a bit plain and floral arrangement looked old

KM
KristyMelbs
New York Area
5 reviews
Dined on 5 April 2021
Overall5Food5Service5Ambience5

Fabulous service and a lovely Easter High Tea. Staff accommodated our request to be in a quiet area and we were delighted by the fare.

WF
WestsideFoodie
8 reviews
Dined on 5 April 2021
Overall5Food5Service5Ambience5

Great service, great food! As always, amazing ambience.

HB
HellsBells565
2 reviews
Dined on 5 April 2021
Overall5Food5Service5Ambience5

This is my 2nd High Tea experience this year (2021) and both times the food was fantastic (different menu each time) - very much value for money and the staff are friendly and eager to please.
The staff are happy for you to linger after your High Tea experience - no pressure to leave just because your timeslot has passed.
I will be back again.

KS
KimS
1 review
Dined on 4 April 2021
Overall5Food5Service5Ambience4

My companions and I enjoyed a wonderful High Tea. We had some dietary requirements that were easily accommodated. A very memorable Easter High Tea, highly recommend the Chocolate Martini 😎

OT
OpenTable Diner
1 review
Dined on 4 April 2021
Overall3Food4Service1Ambience3

When we arrived there was confusion regarding the number of people we had booked for. The waiter did not know how many people we had booked for. I showed this booking confirmation to the Manager, a lady with dark hair, who made no apologies and tersely responded that she had called yesterday to confirm numbers with me as they had issues with the booking system. Her response was so rude implying it was my fault that I hadn’t picked up the phone yesterday. Instead of apologising, I mean if you have an issue with your booking system then you should fix it. Given most people don’t pick up unknown numbers on their mobiles these days, surely if it’s a known problem they would text or email in advance. This could’ve been handled much better. So rude. Apparently it’s a big effort to accommodate two kids (although it HAD been booked!).
Service was also very slow. Had to repeatedly ask for all our drinks orders as they were so incredibly slow.

OT
OpenTable Diner
1 review
Dined on 4 April 2021
Overall5Food5Service5Ambience5

This experience here was perfect, great staff, the environment was beautiful and the kids loved it! Thank you for your fantastic service and experience!!

AD
AnnabelD
1 review
Dined on 3 April 2021
Overall5Food5Service4Ambience4

Fantastic food - catered for non red meat eater - so much I could hardly finish. Lovely Easter touches to make special
Service - was good but we had to flag staff to get more water - could do with a jug on the table - while the food was explained when brought to the table we had to double check which one was vegetarian
Time - we had 90mins which was about right
Environment- it is in the lobby - we had a seperate table in the window - hotel wasn’t too busy but could imagine it might be noisy

g
gsweets
1 review
Dined on 2 April 2021
Overall3Food4Service2Ambience4

The service was really disappointing. You want to feel looked after at a 5 star no matter what you go there for and the service was not at all up to standard.
Food and concept were great though.

OT
OpenTable Diner
New Zealand
4 reviews
Dined on 2 April 2021
Overall5Food4Service5Ambience5

Great experience, ambience and service. We went for the high seas high tea seasonal menu and it was all delicious especially the dessert and oysters

FAQs

You can order delivery directly from Lobby Lounge - The Westin Melbourne using the Order Online button. Lobby Lounge - The Westin Melbourne also offers takeaway which you can order by calling the restaurant at (03) 9635 2222.

Lobby Lounge - The Westin Melbourne is rated 4.6 stars by 84 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.