Lai Heen - The Ritz-Carlton Macau
My family came here for a Christmas dinner and the food was elevated and didn't disappoint. Must try: barbecued iberico pork in honey sauce, braised seasonal vegetables with crabmeat and egg white. However, at the end of the meal I wanted to treat my family so halfway through our meal I discreetly went to the front of the house to ask to pay privately. Instead of handing the bill to me, a waitress who wasn't even serving our table went over and gave the bill to my father. Imagine his surprise to receive the bill when he wasn't even done eating. It was quite a mood killer and really ruined the surprise and vibe of the night.
Service is excellent but food is ok. Decor and scenic view is very nice.
Booked for lunch.
Before the time, they shared seats for waiting.
I chose Signature lunch.
Service was good, food was tasty, and good view on the 51st floor.
Simply great. This is my second time in this restaurant. When I come to Macau, I will definitely go to eat there again.
Unbelievably good restaurant: perfect food, better than perfect service, unbelievable view from the 51st floor.
What a fantabulous restraunt is. We were at the by window table that has great view. We ordered two seperate dinner course. One is michelin star menu and the other one is chef's gourmet dinner course. I prefer michelin one but both course were great overall. I booked again one week later and i can't wait. i will have the dishes that i havent had.
Amazing food and services. Will definitely visit again.
Service was one of the most attentive I have ever experienced. The reservation once made, was acknowledged by open table and the restaurant via email followed by a phone call. Pleasant surprise to see how 'on the ball' the restaurant is. Food is good though prices are towards the high side. We had such a great experience we went back the next day and were greeted with the same warm service!
Very good service !!!
Attention to detail service and fabulous dim sum
Amazing service, food and view. We had a late, big lunch so the 3 of us opted to share several dishes. None disappointed. Wine was fabulous too. Staff was very attentive, friendly and accommodating. Highly recommend this restaurant.
Bloody amazing food, wonderfully nice staff.
We visited Lai Heen on Jan 17, 2017. It was a great experience. Service was attentive and thoughtful. We ordered Crab Cake to start, followed by Hot & Sour Soup, Braised Seafood Broth with Bean Curd, Wok-fried Prawns with Salted Egg Yolk, Seasonal Vegetables with Conpoy and Pan-fried Scallops, Sauté Wagyu Beef, Deep-fried Bean Curd with Mushroom and Garlic in Piper Style, and Fried Rice with Crabmeat, Tobiko and Crispy Garlic. We loved most of the dishes, except the Deep-fried Bean Curd (which was not what we expected) and Fried Rice (which we found quite bland). I didn't care much for the Braised Seafood Broth but the Hot & Sour Soup was great. My most favourites were the Prawn and Wagyu Beef.
The Chef treated us each with a sampler desserts which were quite nice. After dinner, we were given a tour of the restaurant, where we visited different rooms put aside for private dinner party. All these rooms are nicely decorated with excellent view. We wish we lived in the area to be able to try out these rooms as our weekly family gathering can use these rooms on special occasion. All servers are nice, and Laeticia (I hope I spell her name right), the Service Supervisor I think, made our visit extra special and memorable. We definitely will visit again whenever we are in Macau.
Tasty Chinese food with inspiration of Modern touch! They might have Michelin stars soon!
The restaurant is beautifully appointed, I felt like a queen dining there. Martin our server was amazing and the food was exceptional.
Upscale Chinese restaurant. Good dim sum, great char siu, and their wine list is comprehensive