View out to the Yarra was great, there were a couple of dishes on the set menu that weren’t to our taste though the others that were, were beautiful. If I went back I wouldn’t do the set menu but choose myself. That being said I tried a few things that I wouldn’t normally order and they were magnificent.
Beautiful views and lovely service and ambience and food
Very good food and environment. Girlfriend was impressed
The food was nice and the atmosphere lovely. The waiter seemed to be in a hurry!
Have been going to Koko for quite a few years.
Found with my most recent visit that the level of service from the staff has dropped pretty noticeably.
Upon arrival, there was not any proper acknowledgement from the staff at the entrance. She merely said "two people A La Carte?" after I said hello and provided her my booking name and time.
We ordered a chilled sake, and the waiter returned and proceeded with the sake and poured it into a sake warmer.
Food quality was still excellent.
Underwhelming experience. I specially chose this restaurant for the water garden expecting calm Japanese atmosphere. We were first placed at a table near a large family group with noisy children. We were moved at our request, to the main room near the pond but it was still quite noisy. Koko special was a huge disappointment - presentation was ordinary & the amount of fish was equivalent in all ways to a neighbourhood Japanese restaurant where the same dish would have been half the price.
Great and prompt courteous service by Watress Candy.
A delightful dining experience. Food was exceptional and service was outstanding. A must for lovers of fine Japanese cuisine.
Food was ok and service was ok
Expected more as it was pretty expensive
Doubt I would go bwck
Our waitress Candy was absolutely incredible!!! She was so so friendly and had the brightest attitude!
The food was spectacular as well, I can’t fault it.
We ordered the Indulgence set menu and felt the food had been prepared long before being served. The ingredients I.e beef was very tough and chewy(inedible) very mediocre dishes.
the manger’s voice is too loud when we are ordering food. And the responsiveness is slow
Beautiful resturant costumer service was 10/10 food was awsome and was brought out at a steady pace also all food was perfect loved it definetly recommend this place your staff were outstanding in there knowledge of your menu and there customer service thank you for a fantastic night out
SERVICE - host and waiters insistent, rushed, focused more on their schedule," get them in get out" attitude, haphazard service, customer not important attitude.
FOOD - poor quality ingredients, charge the most, provide the least quality
AMBIENCE - dated, and high noise level
VALUE - not worth the spend
Great night! We did the tasting menu. The food was fresh and very well prepared. The sushi and sashimi plate was sensational as was the main course. I don't normally do Japanese so not all the dishes were to my taste but that was no fault of the restaurant.
The pond is a nice touch.
Next time we'll try a teppanyaki table.
beautiful food, great service. 2nd time there in a few months and would definitely go back
Beautiful spot to spend an evening. Fantastic food and service.
A very bright space, not quiet what I expected. Food OK, can get very loud, which I think spoke the effect they were trying to achieve. Or, this maybe how the Melbourne dinning scene is
We've been there a few times and will return.
Menu is always a headache with such great choices and variety.
Service level generally excellent except for our last visit where we had to pass some gentle reminders.
Kids friendly place which is important for us and staff is very sensitive to their food allergies.
Sashimi is always a winner and the grilled marinated black cod was just sublime.
Will definitely visit again soon and highly recommended.
Despite requesting alterations 2 days prior to having lunch at restaurant they once again argued with me regarding omitting seafood from the set menu. This happened last time too hence why requesting at time of confirming booking to avoid this issue.
Too quiet for our group. Not suitable for large groups.
Won't dine here again. Too frustrating as they are not accommodating at all.
A wonderful dining experience
Had a lovely meal here, but I feel that the restaurant has lost a bit of the friendliness it used to have. We have been coming here for many years & feel its lost the charm it used to have. But the food is still great albeit a little on the pricey side.
Took 15 minutes to get a beer which came out with the entrees.
First impression, the place was really nice. We got a nice seat by the river and had a really nice view of the city. Fast forward through dinner, service was fast and efficient. Now I don't know if this is a common thing but when they clear away the plates you are done with, they will take your appetisers away without asking if you are done with it. Also, there is a hidden time limit of 2.5 hours so be wary of it else you will get asked to leave with 'someone else needs the table' *shrugs*
I have previously enjoyed Koko a great deal, however, today was a little different. The set menu was in fact a glorified bento box.... and not a great one (despite costing $60). The waiter got two parts of the order wrong and was hard to find st times. Overall disappointing, but prepared to say it may have been a one off for what is usually one of my favourite restaurants
The waitress is very impatient. Making me feel very unwelcomed. The food is ok
Great service and great dishes
Great service and the food was amazing. We had set menu and the food keeps coming at a different times, so you can enjoy at your own peace the dishes.
Excellent food, a good variety of Japanese dishes, perhaps a little rushed between a couple of courses but very worthwhile.
My whole expeirence was amazing. We took a deal that was $60pp which included Seafood and Beef. It was amazing. Edith was very welcoming and kind. Tony was an amazing chef that took the show. The kindess in the people working was amazing and they looked after us well. Thank you, we will defnietly be back for sure ;)
Outstanding service and lovely restaurant atmosphere. It is a premium location so quite pricey even for a plain dish like chicken thigh & potato. For true Japanese dining lovers it will be worth it with the range of plum wines & sake as well.
Absolutely amazing, the food was phenomenal! Beautiful set up, feels like you’re in Japan when you’re in there. First time there of many more to come!
A great restaurant with terrific attention to detail and ambiance. Service was excellent and it created a great atmosphere for our family gathering to celebrate a special occasion
Food and service. Stunning views.
Expensive wine list which is certainly over the top in terms of price (offensive)
Lovely Japanese cuisine which is reasonably priced
Good food and service
Food was nice. Staff were nice. Think if we came back we would do the tepanyaki experience. The wine list was very poorly curated and the markup was 4x plus. This was a bit of a let down for us
My gosh this place was beautiful! We came here for our wedding anniversary and it didn’t disappoint. Seated infront of the window overlooking the river and next to the restaurants pond the place felt magical.
We had the set menu as we like to try as much food as we can and everything was perfect! We will be back!
All the dishes we ordered were excellent and carefully prepared and served. The sushis and sashimis were great and fresh and the grilled toothfish I ordered was just awesome.
Mikiko's service was first class as she was very attentionate, prompt and discrete to our needs especially with two young children. I highly recommend her to help make our lunch experience memorable.