Jordyn’s Soul Cafe - West Loop

Jordyn’s Soul Cafe - West Loop reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Dontae

   Chicago1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   I came to this location because it’s listed as a BYOB space online. We were seated for almost 20 minutes before any attempt was made to take our order. Once we were given water, it was brought out in a glass which was fine. The water was sat on our table before we could take a sip a completely different server snatches the cups of water away from the table and brings back bottled water with no explanation or even acknowledging what or why he was doing it. Unfortunately, we then were told no outside liquor is allowed because they have a bar. I then pointed out that this place is listed online as a BYOB space. Ordered shrimp tacos, they came out were placed on the table and yet again only a moment or two went by before that plate of tacos was taken away by server with no explanation or even communication of why this was happening. Although we enjoyed the atmosphere and ambiance, the playlist was perfect, the service at this place was absolutely terrible. If they are no longer BYOB they need to update the website.
   

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2. C

   Christina

   Unspecified2 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing fried chicken, I also had the greens with dressing!!! The strawberry lemon drop was very good as well!!!!
   

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3. L

   Latosha

   Chicago2 reviews

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Dined with family for Mother’s Day… customer service was exceptional… food arrived quickly, libations were tasty & made exactly how we asked… truly enjoy my experience… definitely an A++++… looking forward to my next visit…
   

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4. J

   Joseph

   Chicago1 review

   5.0

   Dined on 26 April 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The food was very salty. Other than that I really enjoyed joyed myself.
   

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5. S

   Sammy VIP

   Chicago4 reviews

   3.0

   Dined on 17 April 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Focus on increasing customer service, portioning food better and drink volume.
   

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6. S

   Shan

   Milwaukee3 reviews

   1.0

   Dined on 13 April 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   This is my 3rd time coming & it was horrible. I would suggest coming in the morning. We went around 4/5pm on Sunday. When I tell you everything was not good. The chicken was nor cooked all the way, the yams tasted like canned yams & not done, my cornbread came out late after eating food & it was not cooked all the way or too hot. The cornbread was doughy & broken for $5. Completely disappointing for $140 for 3 people.
   

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7. V

   Vanessa

   Unspecified1 review

   5.0

   Dined on 7 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I truly enjoyed my experience at this awesome establishment. My only critique would be, we were encouraged to make reservations. However No one was at the door to check that reservation or seat us. This is definitely something so small. We went to the bar and inquired and the beautiful bar staff person told us where to sit. I will definitely return on my next visit💚
   

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8. D

   Dakota

   Chicago2 reviews

   3.0

   Dined on 30 March 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Pricey, but good food. Nice portions for the buck. Overall 7/10
   

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9. S

   Sandra

   Chicago5 reviews

   3.0

   Dined on 30 March 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   I like Jordyns soul cafe, though they were a little slow Sunday. This was more so the wait staff, because the food came out in a decent time frame. We didn't get our water until the food came and we waited a few minutes for our plastic utensils after our food had come. My niece never got her side of mac and cheese (we just canceled it) after the guy said it was coming out. Not to mention the mac and cheese didn't appear to be baked and it wasn't as cheesy as before when I was there. Otherwise, the oxtails, porkchops, candied yams, pot roast empanadas and fried green tomatoes were delicious.
   

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10. J

    Jon

    Chicago4 reviews

    1.0

    Dined on 30 March 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    Hello, the service was not good at all. We were not greeted at the door. Some of the food came out cold and the waiter had an attitude as he took our order. We didn’t recieve knives to go with our steak and the lamb chop portions were very small.
    

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