Jam Restaurant

4.7
47 reviews
$41 to $100
Modern Australian
Welcome to JAM Restaurant Townsville, a popular and well known restaurant and function venue.

Our aim is to provide you with a taste of North Queensland while offering a warm and welcoming experience. We like to explore our regional produce and create contemporary cuisine without compromising the purity of flavour.

The JAM day begins at lunch – in addition to the a la carte menu we also have a special luncheon menu, and as the sun sets over the CBD and Castle Hill guests sit back and relax over dinner.

For romantic dinners we recommend one of the private booths, the window tables are a perfect way to enjoy the views of the river and CBD lights, or relax outside on the terrace.


Our wine list offers over 100 wines ranging from small Australian producers through to stunning international champagne and wines.

Matt and the team look forward to seeing you soon.

Experiences

  • Champagne on arrival

    Multiple dates available

    Add a bottle of Piper-Heidsieck French Champagne for only $90 to your booking to celebrate any special occasion or simply to enhance your dinner experience
  • 5 Course Degustation $85pp

    A$85.00 per person

    Multiple dates available

    5 Course Degustation Enjoy a beautiful 5 course dining and degustation experience. The degustation menus showcase a selection 5 favourite dishes for you to savour.
  • Mother's Day Lunch

    A$75.00 per personPrepaid

    May 9, 2021 only

    Spoil mum this Mother's Day with a beautiful family lunch at JAM. We have created a 3 course ala carte menu especially for the day. Children under 14 can enjoy a junior 3 course menu for $30 Add a bottle of French Champagne for an extra special touch to say thank you to mum Bookings essential
What 47 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.8
Food
4.7
Service
4.6
Ambience
4.6
Value
Noise · Energetic
99% of people would recommend it to a friend
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DF
DonF
1 review
Dined 2 days ago
Overall4Food5Service4Ambience4

Best service in Townsville. Be patient with some waitstaff - as ESL. Superb food done well every time. Highly recommended. Tricky new online booking platform, ensure you add in NOTES section anything, though this is not clear through website nor answering machine message. Degustation and beef/lamb for two need pre- booking, they don't specify this (or at least not clearly enough) on menu nor on booking website, and this needs to be put in notes section when booking. It as also not stated how much notice they need for these, nor notice specified for in house cakes. This should be a focus on improving, rather than the horrid insistent "add a bottle of champagne for a mere $90" (do you want fries with that) which pops up at every stage with the online booking platform. Wouldn't be much of a fine dining restaurant if they didn't have champagne in stock...

OT
OpenTable Diner
1 review
Dined 2 days ago
Overall5Food5Service5Ambience5

Fantastic and friendly service. Food was absolutely delicious.

SW
StevenW
1 review
Dined on 1 May 2021
Overall5Food5Service5Ambience5

Highly recommend. Beautifully crafted food, solid wine list, attentive staff. Would recommend a pre-dinner cocktail across the road at Bridgwater's bar as well.

OT
OpenTable Diner
4 reviews
Dined on 24 April 2021
Overall3Food3Service3Ambience4

Overall we had an okay experience at Jam, however there is some room for improvement.
We went for lunch on Saturday and ordered the course specials.
1. Some of our food came out cooler than warm, like it hadn’t been reheated properly (oxtail dumplings and gnocchi were cold in centre and pastry was chewy - good flavour though). The grilled barramundi came out hot however didn’t have much flavour - side salad for the Barra was great, and so was the calamari entree!
2. The wait time was a fair while given we had ordered off the specials menu, I think from start to finish we were there for almost two hours - all our food was ordered not long after we were seated. Our very basic drink orders also took a fair while to come out to us.
3. Our server did a good job and was always on his feet / moving about, however it the place seemed short staffed on as we were only able to order two rounds of drinks while we were there - not for lack of trying.

We will be back to try again, as we know the chefs are fantastic and it is a beautifully presented restaurant and has a nice atmosphere, but our experience this time was a bit disappointing overall.

LH
LynolaH
2 reviews
Dined on 24 April 2021
Overall5Food5Service5Ambience5

The customer service was exemplary, the food was good as were the portions. I will not hesitate to return and work through the menu.

OT
OpenTable Diner
2 reviews
Dined on 18 April 2021
Overall5Food5Service5Ambience5

Food was wonderful & service was great.

LM
LizM
3 reviews
Dined on 18 April 2021
Overall5Food5Service4Ambience4

Fantastic breakfast with good coffee, always good. Cater to gluten free and vegetarian

OT
OpenTable Diner
2 reviews
Dined on 17 April 2021
Overall5Food5Service5Ambience5

Brilliant breakfast choices. Seasonal fresh and exciting menu. The scrambled tofu was superb!

VP
VanessaP
1 review
Dined on 17 April 2021
Overall5Food5Service5Ambience5

The breakfast pancakes are the best. I would like an option of vanilla ice cream as well. Amazing.

CA
CatrionaA
1 review
Dined on 17 April 2021
Overall5Food5Service5Ambience4

Fabulous friendly attentive service. Great food. Will be back!

J
Jojo
7 reviews
Dined on 17 April 2021
Overall5Food5Service5Ambience5

Sensational dinner. Our waitress Jules was just delightful, she was so friendly and welcoming. We had the pork and the eye fillet and couldn’t fault it. Presented beautifully, we will be back again very soon.

BC
BradC
1 review
Dined on 16 April 2021
Overall5Food5Service5Ambience4

Food is delicious, service is good, fine dining in Townsville. Worth the money.

C
Ciara
1 review
Dined on 15 April 2021
Overall3Food5Service3Ambience4

I loved the food, unfortunately we seemed to have annoyed one staff member and we were never offered dessert or coffee or and couldn’t catch the eye of anyone to ask. Shame as the dessert menu looked appealing and the rest of the food was delicious.

TG
TaniaG
1 review
Dined on 15 April 2021
Overall5Food5Service5Ambience5

Service was amazing - complimented the food to a tee!

OT
OpenTable Diner
1 review
Dined on 11 April 2021
Overall5Food5Service5Ambience5

Such a lovely place for Sunday Breakfast! Excellent food, drinks and service. Highly recommend!

KM
KevM
1 review
Dined on 11 April 2021
Overall4Food5Service4Ambience4

Awesome evening, thoroughly enjoyed the food and service. Totally recommend

BC
BarbaraC
2 reviews
Dined on 10 April 2021
Overall5Food5Service5Ambience4

Jam has been one of my favorite places to dine in Townsville for many years. It was my great pleasure to return there last Saturday for an excellent lunch. The food, wine and service was of a very high standard. We really enjoyed our meal.

AB
AllysonB
1 review
Dined on 10 April 2021
Overall4Food5Service4Ambience4

My husbands entree was forgotten and I don't feel that this was really addressed, however the food was AMAZING!

KC
KarenC
1 review
Dined on 9 April 2021
Overall3Food5Service3Ambience3

Was disappointed today usually service is much better but the food was great. The blueberry pancake was absolutely delicious

RC
ReeeeeeC
1 review
Dined on 9 April 2021
Overall5Food4Service5Ambience5

They don't do crumbed olives anymore. Vegetarian options are also very limited. The food itself was nice though and the service was excellent.

Bring back crumbed olives.

K
Kykie7
1 review
Dined on 8 April 2021
Overall5Food4Service5Ambience5

Beautiful atmosphere, lovely staff. Paid attention to detail and looked after us beautifully for my father’s birthday lunch, highly recommend

AB
AllanB
1 review
Dined on 7 April 2021
Overall5Food5Service5Ambience5

Fantastic food with great service. Highly recommended.

BS
BrunchonSunday
2 reviews
Dined on 28 March 2021
Overall5Food5Service5Ambience5

Cannot fault Jam. Always a great experience. Food, wine and service are all excellent.

RO
RobertO
1 review
Dined on 27 March 2021
Overall5Food5Service5Ambience5

My partner and I have been to Jam on many occasions. As usual the service was lovely and the food was excellent.

GN
GeriN
1 review
Dined on 27 March 2021
Overall5Food5Service5Ambience4

Food was exceptional and staff were friendly and efficient. Highly recommend

SG
StephG
1 review
Dined on 27 March 2021
Overall5Food5Service5Ambience4

Always lovely and has a great menu. A favourite when visiting Townsville

D
Denise
1 review
Dined on 27 March 2021
Overall3Food5Service1Ambience5

Food was absolutely delicious!
Unfortunately the service was very poor, it is a shame!

GS
GaileneS
1 review
Dined on 26 March 2021
Overall5Food5Service5Ambience4

I had friends up from Sydney and they were very impressed with the food! The service was friendly and very attentive without being in your face.

KC
KarenC
1 review
Dined on 25 March 2021
Overall5Food5Service5Ambience5

Excellent food and serving size was adequate. Price is as expected for a good restaurant. Highly recommend

DD
DianeD
1 review
Dined on 21 March 2021
Overall5Food5Service5Ambience5

Great food, great Coffee
So pleased they are doing Sunday Breakfast again

DM
DenisMh
Hawaii
1 review
Dined on 20 March 2021
Overall4Food4Service3Ambience4

Nice food with creative presentation with meals not huge but fullfilling just the same .
Drinks could have been colder .Was a late sitting and service was somewhat scratchy and attention hard to come by . Desert menu was placed but not followed up untill time to depart ?!

D
donnaD
1 review
Dined on 20 March 2021
Overall4Food5Service5Ambience4

Great food, excellent service. Outside seating a little bit warm this time of year; recommend booking well in advance during summer months so you can sit inside.

LM
LizM
3 reviews
Dined on 20 March 2021
Overall5Food4Service5Ambience5

A true favourite. Had food envy as I decided to stray from the delicious avocado on toast and then wished I hadn't. Not because mine was good but because the avo on toast is fantastic!

a
andreh
1 review
Dined on 17 March 2021
Overall5Food5Service5Ambience5

Best food in Townsville and a great wine list. Highly recommended

MJ
MichelleJ
2 reviews
Dined on 14 March 2021
Overall5Food5Service5Ambience5

Lovely atmosphere and staff were friendly. Very disappointed to book online for a date with my husband for a Sunday lunch, booked days ahead on the app, reserved for 11.45 to discover they are only open till 12 and only breakfast menu available. What’s the point of using online app if the information is wrong. Extremely disappointed.

Jam Restaurant
Responded on 19 March 2021

Hi Michelle The team was disappointed to receive a 2 Star review after you enjoyed the lovely atmosphere and friendly staff. Our opening hours on this booking platform clearly state we close at 12pm on Sundays, this would indicate we do not offer lunch on Sunday. Perhaps you would be genuine enough to remove this undeserved 2 star review Thank you

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JH
JulieH
1 review
Dined on 14 March 2021
Overall5Food5Service5Ambience5

Great food, great coffee and good service. First time there and will definitely be back.

GM
GlenM
1 review
Dined on 13 March 2021
Overall5Food5Service5Ambience3

Food and service were outstanding. It was extremely busy so very noisy.

KM
KarenM
2 reviews
Dined on 12 March 2021
Overall5Food5Service5Ambience5

Delicious food and great service. What more could you ask for at breakfast

OT
OpenTable Diner
1 review
Dined on 7 March 2021
Overall5Food5Service5Ambience5

Fabulous Sunday brunch at Jam!
The food was delicious and I can’t wait to go back :-)

RA
RebeccaA
1 review
Dined on 7 March 2021
Overall5Food5Service5Ambience5

It was lovely thank you Jam so excited Sunday breakfast are back!

FAQs

Jam Restaurant offers takeaway which you can order by calling the restaurant at (07) 4721 4900.

Jam Restaurant is rated 4.7 stars by 47 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.