Jam Restaurant

4.6
84 reviews
$41 to $100
Modern Australian
Welcome to JAM Restaurant Townsville, a popular and well known restaurant and function venue.

Our aim is to provide you with a taste of North Queensland while offering a warm and welcoming experience. We like to explore our regional produce and create contemporary cuisine without compromising the purity of flavour.

The JAM day begins at lunch – in addition to the a la carte menu we also have a special luncheon menu, and as the sun sets over the CBD and Castle Hill guests sit back and relax over dinner.

For romantic dinners we recommend one of the private booths, the window tables are a perfect way to enjoy the views of the river and CBD lights, or relax outside on the terrace.


Our wine list offers over 100 wines ranging from small Australian producers through to stunning international champagne and wines.

Matt and the team look forward to seeing you soon.

Experiences

  • Champagne on arrival

    Multiple dates available

    Add a bottle of Piper-Heidsieck French Champagne for only $90 to your booking to celebrate any special occasion or simply to enhance your dinner experience
  • 5 Course Degustation $85pp

    A$85.00 per person

    Multiple dates available

    5 Course Degustation Enjoy a beautiful 5 course dining and degustation experience. The degustation menus showcase a selection 5 favourite dishes for you to savour.
What 84 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
Food
4.6
Service
4.6
Ambience
4.5
Value
Noise · Moderate
97% of people would recommend it to a friend
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CH
CarmelH
1 review
Dined 4 days ago
Overall5Food5Service5Ambience5

We had a lovely meal, very delicious.
Very enjoyable.

OT
OpenTable Diner
1 review
Dined 5 days ago
Overall3Food4Service1Ambience3

It seemed to take a long time to get table service for ordering food / drinks. There was a massive time lapse between when the waiters would come to the table

DS
DeniseS
2 reviews
Dined 5 days ago
Overall5Food5Service5Ambience5

The service was amazing, our waitress was very friendly and helpful. The food was great. The service team made some last minute changes to my booking as requested without any issues.

BT
BillT
1 review
Dined 7 days ago
Overall5Food5Service5Ambience5

The duck is the best !!
Great taste .. great wines
Good matching with food . In a word fantastic !

J
Jojo
7 reviews
Dined 7 days ago
Overall5Food5Service5Ambience5

Always love every meal we get at Jam, that’s why we are repeat customers.

GS
GregS
1 review
Dined on 8 June 2021
Overall5Food5Service5Ambience4

Excellent food and service, not really anything to complain about. If I am really picky, maybe the location near a busy road can be a little noisy at times, but didn't really cause us discomfort.

GM
GregM
1 review
Dined on 8 June 2021
Overall4Food5Service5Ambience3

food and service was great however the noise level and fact everyone inside were all on tables at one end of the room made it very noisy and hard to have a conversation

DE
DavidE
1 review
Dined on 8 June 2021
Overall5Food5Service5Ambience5

JAM has 2 menu arrangements - we used the fixed price & were very satisfied. Would like to see more Pinot Noir by the glass but what we had was great

GM
GraceM
1 review
Dined on 5 June 2021
Overall5Food5Service5Ambience5

INCREDIBLE! the attention, service, helpfulness, enthusiasm and friendliness was wonderful! Amazing staff, and amazing food! THANK YOU!

G
Gary
1 review
Dined on 4 June 2021
Overall5Food5Service5Ambience5

The food, service and atmosphere was fantastic. Can't wait to go again.

LB
LouiseB
1 review
Dined on 4 June 2021
Overall5Food5Service5Ambience5

Always enjoyable for a lovely dinner out.
Tasting menu was divine with attentive service.

KW
KathyW
2 reviews
Dined on 4 June 2021
Overall5Food5Service5Ambience5

Food was absolutely scrumptious and the service was first class!!

SW
SaraW
1 review
Dined on 4 June 2021
Overall5Food5Service5Ambience5

Great place for Friday lunch. We had the lunch specials which were delicious

LT
LTaylor
1 review
Dined on 2 June 2021
Overall4Food4Service5Ambience4

An enjoyable evening with great service, food and wine. Will go again.

DL
DianeL
1 review
Dined on 29 May 2021
Overall5Food5Service5Ambience5

Fabulous new tapas/dining area added to the already great vibe of Jam. Food was fantastic & the service spot on. Very busy night.

BK
BrentK
1 review
Dined on 28 May 2021
Overall4Food5Service2Ambience3

The food was absolutely amazing however, the service was slow and had to be prompted on a number of occasions

DF
DonF
1 review
Dined on 28 May 2021
Overall4Food4Service3Ambience4

There still remains issues with this booking platform and what the restaurant actually gets/processes/acts on. The phone message recommends using open table, however there is no way for information to get to the restaurant for special requests - and it is not made clear on Jam's website either. The rob and the lamb dish for two need prior notice, how you do this or how much notice I still don't know. If you book a birthday cake, written on booking and I checked in person, don't trust it will be done, again I don't know what the procedure is or how much notice. Great place - highly recommended, but we have been let down for special occasions.

DS
DoreenS
1 review
Dined on 27 May 2021
Overall5Food5Service5Ambience5

Excellent degustation menu and great selection of wines to compliment food ! Service was also amazing ! Highly recommend it !

CD
ColleenD
1 review
Dined on 27 May 2021
Overall5Food5Service5Ambience5

Love heading to Jam Corner for lunch. Service, meals and attention to every detail of the customer experience is top most on the mind of all staff.
Thank you Jam Corner, you never disappoint!

C
Chris
1 review
Dined on 26 May 2021
Overall4Food5Service5Ambience5

Everything was great from the service to the food. Just the seating was a little too close. I felt as though I had to whisper because the people next to me were so close. When I go again I’ll be asking to sit away from the window seats.

DW
DotW
1 review
Dined on 26 May 2021
Overall5Food5Service5Ambience5

The food was amazing and the service was first class!

TW
TaylahW
1 review
Dined on 21 May 2021
Overall3Food2Service4Ambience3

The flavour pairings in a few of the degustation dishes did not entirely mesh. Although the menu is subject to change it would have been great to have a visual as we sat down to see exactly what we were eating as it greatly differed from the online autumn menu.

JS
JudyS
1 review
Dined on 20 May 2021
Overall4Food5Service5Ambience4

Food really great.
Service was excellent.
But found restaurant very noisy....hard to hear at our table of six.
Will be back.

DL
DianeL
1 review
Dined on 20 May 2021
Overall5Food5Service5Ambience5

Great priced lunch menu with plenty of options. Extensive wine list as well. Staff & service were on point.

MM
MichaelM
1 review
Dined on 19 May 2021
Overall5Food5Service5Ambience5

Great meal and ambience.
Service was top notch
Food was memorable and noise levels low so easy conversation.
Would highly recommend

KJ
KazJ
1 review
Dined on 15 May 2021
Overall5Food5Service5Ambience5

I love this restaurant. Never had a bad experience. We had the degustation menu with the wine pairing. As always, couldn’t fault it. Service was exceptional too. We had Jewel (my sincere apologies if I have misspelt her name) as our waitress and she was wonderful which made for a better experience.

BC
BarbaraC
3 reviews
Dined on 14 May 2021
Overall5Food5Service5Ambience5

Thank you Jam for a gorgeous lunch we really enjoyed it.

J
Jenny
1 review
Dined on 11 May 2021
Overall3Food4Service3Ambience3

The music was a bit loud. Service is a bit slow. Scallops looked like they have been sliced by thinly. Dumpling didn’t have enough filling. I can’t remember the main I had so not very impressive.

CE
CarlyE
1 review
Dined on 9 May 2021
Overall4Food4Service4Ambience4

Food was nice, however a bit cold and not cooked as per order (ie medium steak was well done).
Meals did not come out together (5 meals delivered, 5-10mins later last meal delivered).
Appropriate cutlery not provided (ie ordered broth, but did not receive spoon to eat it with, had to track down waitress to get spoon). Very noisy.

OT
OpenTable Diner
1 review
Dined on 9 May 2021
Overall3Food4Service3Ambience4

The food was very good but the service was slow.

SV
ShaunV
New York Area
1 review
Dined on 9 May 2021
Overall2Food2Service2Ambience4

My entree' and desert were excellent. However, after waiting over an hour to be served the main, it was very disappointing to see the main dish meat get overlooked. Whilst the plate was presented very well, it did not please me to eat an overcooked and nearly cold eye fillet. In previous visits to Jam, we have been impressed with their quality and service. This time the jury is out...

ZP
ZoeP
1 review
Dined on 9 May 2021
Overall5Food5Service5Ambience5

Every time I have been to Jam I have always had a fantastic time. The staff are lovely, the food is amazing and the venue is superb. Thank you for always making my time there enjoyable.

RM
RozM
1 review
Dined on 9 May 2021
Overall5Food5Service5Ambience5

Best Mother’s Day. I’m sure everyone there enjoyed their lunch as much a I and my daughter. Staff friendly and very busy, but never fazed. Thank you

RS
RichardS
2 reviews
Dined on 9 May 2021
Overall3Food3Service4Ambience5

Jam corner is one of my favourite restaurants in Townsville. Unfortunately on this occasion the steak was overdone, they forgot the fairy floss for the dessert and they billed us incorrectly so I got a call 2 hours later asking to pay the balance. The table service was otherwise great as usual and I will give them another go because of all the times in the past that they got it right.

J
Jordan
1 review
Dined on 9 May 2021
Overall3Food3Service5Ambience5

2 items we tried to order off the menu were unavailable.

It took 20 mins to get table water.

Was given minimal amount of sauce/gravy for the lamb and steak.

NH
NeilH
New York Area
1 review
Dined on 9 May 2021
Overall5Food5Service5Ambience5

We tried the 5 course degustation and it didn't disappoint.

LR
LorraineR
1 review
Dined on 8 May 2021
Overall5Food5Service5Ambience5

Great food & service, lunch deals are very reasonable and loved the wine :)

DF
DonF
2 reviews
Dined on 8 May 2021
Overall4Food5Service4Ambience4

Best service in Townsville. Be patient with some waitstaff - as ESL. Superb food done well every time. Highly recommended. Tricky new online booking platform, ensure you add in NOTES section anything, though this is not clear through website nor answering machine message. Degustation and beef/lamb for two need pre- booking, they don't specify this (or at least not clearly enough) on menu nor on booking website, and this needs to be put in notes section when booking. It as also not stated how much notice they need for these, nor notice specified for in house cakes. This should be a focus on improving, rather than the horrid insistent "add a bottle of champagne for a mere $90" (do you want fries with that) which pops up at every stage with the online booking platform. Wouldn't be much of a fine dining restaurant if they didn't have champagne in stock...

OT
OpenTable Diner
1 review
Dined on 8 May 2021
Overall5Food5Service5Ambience5

Fantastic and friendly service. Food was absolutely delicious.

SW
StevenW
1 review
Dined on 2 May 2021
Overall5Food5Service5Ambience5

Highly recommend. Beautifully crafted food, solid wine list, attentive staff. Would recommend a pre-dinner cocktail across the road at Bridgwater's bar as well.

FAQs

Jam Restaurant offers takeaway which you can order by calling the restaurant at (07) 4721 4900.

Jam Restaurant is rated 4.6 stars by 84 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.