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Patio Experince - Jacy & Dakota's, Phoenix, AZ

Jacy & Dakota's

4.2 (275)
$30 and under
American
333 North Central Avenue, Phoenix, AZ 85004

Make a booking

A photo of Jacy & Dakota's restaurant

Jacy & Dakota's

4.2
$30 and under
American
Downtown Phoenix

Make a booking

2 people
7:00 pm
Booked 6 times today
Experiences are available.

About this restaurant

  • Great for brunch
  • Good for business meals
  • Charming
A desert oasis in the center of the city, Jacy & Dakota's is a modern American restaurant with cuisine inspired by traditional dishes and seasonally fresh ingredients. This is the place to get the day started over a latte, have a casual lunch or kick off the night with a crafted cocktail, small bite or dinner.

Join us in our beautiful indoor/outdoor setting, under the backdrop of the heart of downtown Phoenix.

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American, Contemporary American, Comfort Food
  • Hours of Operation
    Mon–Fri 06:00–23:00 Sat, Sun 07:00–23:00 Happy Hour Daily 16:00–18:00
  • Phone number
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive Chef
    Jordan Hernandez
  • Catering
    Come to Jacy & Dakota's to plan your next great party, where the food, service and setting combine to make your event exceptional in every way. Our menus will please your guests, and we will please you with every attention to detail. Please contact the restaurant directly to inquire, at 602-429-3600.
  • Private party facilities
    We have three options for more intimate dining experiences that allow you to create a more private event for your guests.
  • Private party contact
    Event Coordinator: (602) 429-3600
  • Area
    Downtown Phoenix
  • Cross street
    Van Buren and Central
  • Parking Details
    Valet
  • Public transport
    Adjacent to Phoenix Metro Lightrail - Van Buren and 1st Ave (Southbound) or Van Buren and 1st St (Northbound) stops.
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Takeaway, Vegan, Wheelchair Access, Wine

Experiences

  • Thanksgiving Buffet

    USD 35.00 - USD 75.00 per person

    1 - 12 people

    26 Nov 2026 only
    Let us take care of the feast! Join us Thursday, November 26 from 10:30 AM to 2:30 PM. Celebrate Thanksgiving with family and friends over a buffet featuring a carving station, Southwest-inspired holiday favorites, harvest sides, seasonal salads, assorted holiday desserts, and our signature hot chocolate bar. View the entire menu at jacyanddakotas.com/thanksgiving $75++ Adults | $35++ Children 6-12 | Under 6 Free Complimentary Valet Parking
    Thanksgiving Buffet photo
  • Christmas Eve Prix Fixe Dinner

    USD 76.00 per person

    1 - 12 people

    24 Dec 2026 only
    Celebrate Christmas Eve with us at Jacy & Dakota’s with a festive prix fixe dinner made for the season. Choose from seasonal starters and entrées including Aji Panca Glazed Salmon, Mesquite-Grilled Flat Iron Steak, Sonoran Winter Chicken, and a Vegetable and Hominy Verde Bowl, followed by Peppermint Tres Leches for dessert. $76++ per person, which includes complimentary valet parking.
    Christmas Eve Prix Fixe Dinner photo
  • Patio Seating

    1 - 12 people

    Multiple dates available
    Join us on our relaxed lounge style patio for a bite to eat or a cocktail! The patio has couches and comfortable chairs. For traditional dining tables, please book a regular reservation in our main dining room.
    Patio Seating photo

Private dining

Concierge
AI Beta

Our AI assistant, Concierge, is here to answer your questions about this restaurant.

Reviews

OpenTable reviews from verified diners

Reviews from people who have dined at Jacy & Dakota's.

4.2

4.2
(275)
  • 4.0Food
  • 4.3Service
  • 4.2Ambience
  • 3.8Value

Noise • Energetic

Review summary

AI-generated from verified diner reviews
Jacy & Dakota's at The Westin Phoenix Downtown offers "great food, drinks, & service" with local discounts. While some noted slow service, many praised the attentive staff and delicious dishes like the Sonoran Benedict. The patio experience is a highlight, though indoor seating is a comfortable alternative during hot weather.
275 Reviews
  1. Amber

    Phoenix / Arizona3 reviews

    1.0

    Dined 1 day ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    A reservation apparently means nothing here, and neither does customer service. We had to wait 20 minutes to be seated despite the restaurant being nearly empty. Once seated, we waited another 20 minutes just for someone to take our order. Conveniently, by that point, happy hour had ended, and we missed the promotional pricing because of their delays. It then took another 20 minutes to receive our drinks, followed by another 20 minutes for our appetizer and entrées to arrive—at the exact same time. So much for enjoying an appetizer before dinner. What makes this experience even more frustrating is the automatic gratuity added to our bill because we were a party of eight. When a tip is guaranteed regardless of the quality of service, where is the incentive to provide good service? A reservation, an almost empty restaurant, excessive wait times, missed happy hour pricing, and an automatic gratuity for some of the worst service we’ve ever experienced. Absolutely unacceptable. Customers shouldn’t have to pay the price for a restaurant’s inability to provide timely service. Consider this a warning before making a reservation, especially with a larger party.

    Is this helpful?

  2. Bob Gold

    Tucson78 reviews

    5.0

    Dined on 19 September 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Ashley the bartender was excellent. Cheyenne our server seemed a little overwhelmed once the place got real busy
    Jacy & Dakota'sResponded on 20 September 2026
    Dear Bob, Your review is appreciated. We are pleased you enjoyed the great service you received from our bartender and will share your kind words with Ashley. However, we apologize that you found our service to be inconsistent. Rest assured, we will address these concerns with our team. Thank you for your feedback, and we look forward to having you dine with us again the next time you are in the area. Restaurant Manager

    Is this helpful?

  3. Laura Gold

    Chicago / Illinois11 reviews

    4.0

    Dined on 7 September 2026

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    The waiter was very attentive. The food was very good. I had the pasta dish with chicken and the others had the burgers.
    Jacy & Dakota'sResponded on 9 September 2026
    Dear Laura, We are pleased that your visit was wonderful. We are glad to hear your appreciation for our food and service, and we look forward to your return. Restaurant Manager

    Is this helpful?

  4. Jennie

    Phoenix / Arizona2 reviews

    4.0

    Dined on 18 August 2026

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Good food, slow service, and a waiter who couldnt remember who had what no matter how hard he tried. We had a large group (12) but the restaurant was empty for the majority of the time we were there but it seemed like it was hard for the waiter to keep it all straight. He was able to split our checks multiple ways though and that was very helpful
    Jacy & Dakota'sResponded on 21 August 2026
    Dear Jennie, It is great to hear you liked our delicious food, but we want to apologize for the service issues you encountered. We take your feedback seriously as we continually strive to improve. We hope to see you all again soon to provide you with the outstanding hospitality we're known for. Restaurant Manager

    Is this helpful?

  5. Rebecca

    Tucson12 reviews

    5.0

    Dined on 15 August 2026

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Found all to be quite good. The chicken wings had an odd, sweet breading for us but still fresh and quite edible. Enjoyed wine and cocktail list too! GREAT staff!!
    Jacy & Dakota'sResponded on 16 August 2026
    Dear Rebecca, We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted associates. It was our pleasure to have you, and we look forward to seeing you again soon. Restaurant Manager

    Is this helpful?

  6. Steig Gold

    Las Vegas2 reviews

    5.0

    Dined on 8 August 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had reservations for seven outside, but because of the notable heat after Arizona summer, we decided actually they offered an inside seat which we took, but I will come back because I live in the area definitely to experience the patio because the service in the food were so elevated. The rest of my group are from out of town, but they really loved the experience. I forget our server’s name, but I think you can find it in the notes tall kind of medium length hair and glasses.
    Jacy & Dakota'sResponded on 9 August 2026
    Dear Steig, We strive to provide outstanding dining experiences, so we are happy that you loved your delicious food and our wonderful service. Your feedback is much appreciated, and we look forward to your return soon. Restaurant Manager

    Is this helpful?

  7. eric Gold

    Las Vegas24 reviews

    4.0

    Dined on 27 June 2026

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    Let's just say I will definitely try this establishment again. I think they were short staffed that night. Our 1st drink came out wrong, we ordered one salad to share. We ended up with two salads that we didnt order. Since we were on a time crunch, we just ate the salads, was not charged for the additional one. Pretzels were awesome, salads were fresh. All food at other tables looked awesome. I will try this restaurant again.
    Jacy & Dakota'sResponded on 29 June 2026
    Dear eric, Thank you for your review of Jacy & Dakota's. We were pleased to know that you enjoyed your overall time with us, especially your meal. However, we hope you will accept our apologies for the service issues and the mix-up with your order you experienced. We have shared your feedback with the appropriate individuals for their prompt attention. Thank you again for your comments, and we look forward to providing you with a more seamless visit when you return. Restaurant Manager

    Is this helpful?

  8. Hannah Gold

    Unspecified2 reviews

    5.0

    Dined on 24 June 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food, drinks, & service! 20% off discount if you mention you live locally!
    Jacy & Dakota'sResponded on 4 July 2026
    Dear Hannah, We strive to provide outstanding dining experiences, so we are thrilled to hear how much you loved the food and drinks we serve. Our team works incredibly hard, and we will enjoy sharing your compliments with them. Thank you for dining with us here at Jacy & Dakota's and also for your generous review. Your feedback is much appreciated, and we look forward to your return soon. Restaurant Manager

    Is this helpful?

  9. OpenTable Diner Gold

    Orlando / Central Florida East1 review

    4.0

    Dined on 24 May 2026

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4
    Easy and close to our hotel, the server was pleasant.
    Jacy & Dakota'sResponded on 27 May 2026
    Dear Guest, We strive to provide our guests with an enriching experience, and we are delighted that your time with us was excellent. Thank you for dining at Jacy & Dakota's and for taking the time to rate your visit. We're especially delighted to hear your appreciation for our dedicated staff members, and we look forward to your return in the near future. Restaurant Manager

    Is this helpful?

  10. Katelyn Gold

    Los Angeles4 reviews

    5.0

    Dined on 18 May 2026

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The Sonoran Benedict was unreal! The bartender gave excellent recommendations for my trip. Thank you so much for your hospitality.
    Jacy & Dakota'sResponded on 22 May 2026
    Dear Katelyn, We are delighted you had a memorable time and that our bartender took good care of you. They truly are amazing at what they do. It was a pleasure hosting your visit to Jacy & Dakota's, and we look forward to welcoming you back soon. Restaurant Manager

    Is this helpful?

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American, Contemporary American, Comfort Food
  • Hours of Operation
    Mon–Fri 06:00–23:00 Sat, Sun 07:00–23:00 Happy Hour Daily 16:00–18:00
  • Phone number
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive Chef
    Jordan Hernandez
  • Catering
    Come to Jacy & Dakota's to plan your next great party, where the food, service and setting combine to make your event exceptional in every way. Our menus will please your guests, and we will please you with every attention to detail. Please contact the restaurant directly to inquire, at 602-429-3600.
  • Private party facilities
    We have three options for more intimate dining experiences that allow you to create a more private event for your guests.
  • Private party contact
    Event Coordinator: (602) 429-3600
  • Area
    Downtown Phoenix
  • Cross street
    Van Buren and Central
  • Parking Details
    Valet
  • Public transport
    Adjacent to Phoenix Metro Lightrail - Van Buren and 1st Ave (Southbound) or Van Buren and 1st St (Northbound) stops.
  • Additional
    Bar/Lounge, Beer, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Takeaway, Vegan, Wheelchair Access, Wine

FAQs

Jacy & Dakota's is open Monday–Friday 6:00 am–11:00 pm, and Saturday–Sunday 7:00 am–11:00 pm. Happy Hour is offered daily from 4:00 pm–6:00 pm.

Sunday is a great choice, guests specifically praise Sunday brunch for its food and attentive service.

Yes, Jacy & Dakota's accepts private parties, and guests report the team coordinating and setting up large group brunches (including a managed 25-person event).

Yes, the menu includes clearly labeled vegetarian (VG) and gluten-free (GF) dishes, such as Esquites (VG, GF) and the Three Sisters Bowl (VG, GF), plus mains like Central Ave Salmon marked GF.

Yes, the restaurant features rotating elements on the drinks program, including a rotating Happy Hour cocktail that guests have noted.

Yes, Jacy & Dakota's is often recommended for a date night, with guests describing a romantic feel and noting it "works" for date nights thanks to its patio and ambiance.

Jacy & Dakota's tends to be busiest during holiday brunches and special-event services (guests report busy Mother’s Day and Thanksgiving brunches), while several visitors note it can be very quiet, even nearly empty, on some Saturday afternoons/evenings and during certain happy hours.

Yes, Jacy & Dakota's features an indoor/outdoor setting with a patio that guests frequently praise as a lovely spot for al fresco dining.

The J&D Steak & Fries is a recurring favorite, it appears on the menu and multiple guests name the steak-and-fries as a highlight of their meal.

Jacy & Dakota's feels like a modern desert oasis, a bright indoor/outdoor space with a standout patio, saguaro-centered Southwestern touches, and the occasional live music that adds to the vibe.

Casual Dress, comfortable, nothing formal expected; guests commonly dress relaxed and appropriate for a hotel-downtown restaurant.

For drinks and the patio vibe, head to Jacy & Dakota’s Happy Hour (daily, 4:00–6:00 pm); for a relaxed meal many guests single out Sunday brunch as a particularly pleasant time.

Yes, Jacy & Dakota’s runs a dedicated Happy Hour (daily 4:00–6:00 pm) with a focused menu of bar bites and drinks.

Jacy & Dakota’s offers an indoor dining room and bar plus a noted outdoor patio, the restaurant describes a beautiful indoor/outdoor setting and also accommodates private parties.

Yes, families dine here comfortably: guests report bringing kids who enjoyed burgers and chicken tenders, and family brunch visits are frequently mentioned.

How FAQ content is generated

  1. Home
  2. United States
  3. Phoenix / Arizona
  4. Phoenix
  5. Downtown Phoenix

Make a booking

A photo of Jacy & Dakota's restaurant

Jacy & Dakota's

4.2
$30 and under
American
Downtown Phoenix

Make a booking

2 people
7:00 pm
Booked 6 times today
Experiences are available.
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