ITA Kitchen

4.3
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36 reviews
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$31 to $50
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Italian
I•T•A Kitchen is a new modern chic dining space located in the heart of downtown Bay Shore. This open concept space has a beautiful mosaic tiled bar, modern brass lighting, with a black and white theme throughout the restaurant. The atmosphere is inviting and caters to everyone. Salvatore Sorrentino formerly of Matteo’s Family Style Restaurants & Andrea’s 25 is bringing the first Italian Fare to Bay Shore Village.
What 36 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
Food
4.4
Service
4.2
Ambience
4.2
Value
Noise · Moderate
91% of people would recommend it to a friend
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RB
New York Area
8 reviews
Dined 4 days ago
Overall5Food5Service5Ambience5

The food was fantastic. The waitress was very friendly and service was great. Would definitely go back.

D
New York Area
14 reviews
Dined 5 days ago
Overall5Food4Service5Ambience4

Food was delicious! I had the gnocchi and my husband had the seafood risotto special, which we both enjoyed! The service was wonderful and the work done inside looks great! Will definitely be back again!

JM
Chicago
1 review
Dined on 30 November 2019
Overall5Food5Service5Ambience5

Great food! Must try the meatball!

CA
New York Area
69 reviews
Dined on 23 November 2019
Overall5Food5Service5Ambience5

Loved the food... great service too...2 things could be improved:
1) We had 7:30 rsvp but were not seated until 8:00. However the manager did comp a round of our drinks which was appreciated
2) Meals did not come out at the same time... there were 4 of us - 2 came out first, then another one, and after that the last one
Would def go back though

K
1 review
Dined on 22 November 2019
Overall5Food5Service5Ambience5

Excellent service. Very good food. Would recommend to anyone looking for new restaurant.

B
New York Area
2 reviews
Dined on 22 November 2019
Overall5Food5Service5Ambience5

The service by Chris was outstanding, he was able to explain the menu well and give his recommendations which did not disappoint. The pesto risotto balls were so good we almost ordered a second order! I had the truffle gnocchi which were in the creamiest sauce. I will be going back and recommending to friends!

L
Chicago
15 reviews
Dined on 22 November 2019
Overall5Food4Service5Ambience3

The food was very good. The service was very good. The ambiance was a little cold. Kind of stark. I prefer a warmer atmosphere.

a
New York Area
6 reviews
Dined on 16 November 2019
Overall5Food5Service5Ambience5

Never had a bad meal, great food

I
New York Area
14 reviews
Dined on 15 November 2019
Overall5Food5Service5Ambience5

Very flavorful meal with amazing service. Will definitely be back!! Great addition to the many delicious restaurants in Bay Shore.

HL
New York Area
1 review
Dined on 14 November 2019
Overall4Food4Service5Ambience3

Creatively done tasty food and good service. Enjoyed lunch very much.

JM
New York Area
12 reviews
Dined on 10 November 2019
Overall5Food5Service5Ambience5

Third time here since it opened -- twice for Sunday sauce, once before a Boulton show (perfect -- right next door). Sauce is outstanding, rigatoni cooked perfectly like you never find in a restaurant anymore. Burrata appetizer enough for sharing. Nice dessert selections -- can't go wrong with a donut!! Nice wine, reasonably priced. Refreshing decor. Happy to live in Bay Shore where we can come here often!

OT
New York Area
4 reviews
Dined on 9 November 2019
Overall5Food5Service5Ambience5

Outstanding service and food. Very accommodating and friendly staff.

a
New York Area
6 reviews
Dined on 8 November 2019
Overall5Food5Service5Ambience5

Great dinner

C
Las Vegas
63 reviews
Dined on 5 November 2019
Overall5Food5Service5Ambience5

Excellent restaurant will definitely go back

F
New York Area
10 reviews
Dined on 5 November 2019
Overall5Food5Service5Ambience5

Have been for dinner, first time going for lunch. Outstanding! Steak Sandwich was delicious. ITA fries are my new favorite App. Great job! Can’t wait to come back

PM
New York Area
61 reviews
Dined on 2 November 2019
Overall4Food5Service4Ambience5

Our food was excellent. It's very hard to hear the waiter in here and we waited a long time for food. The place is beautiful inside.

ITA Kitchen
Responded on 4 November 2019

Thank You for the wonderful review the weekends can get a little loud :) and we hope to see you again soon!

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OT
Miami
1 review
Dined on 2 November 2019
Overall2Food4Service3Ambience2

Had issues, I emailed the restaurant my concerns and experience, so called owner emailed me back not accepting responsibility or constructive criticism, shame on them.

I will never go back and I suggest you spend your money elsewhere.

ITA Kitchen
Responded on 4 November 2019

First and foremost we take our business very seriously. Unfortunately they had a piece of hair in a dish to which it was remade, taken off their bill, and sent over a dessert as a kind gesture for their troubles. We receive an email breaking down every aspect of how we do things wrong. From our decor, dishes we serve our food in, the food itself, how we present our food, etc. I kindly responded to which he clearly wasn't pleased. PS no we won't put edible flowers on our food.

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d
New York Area
9 reviews
Dined on 27 October 2019
Overall5Food5Service5Ambience5

We dined on a Sunday. Not the best idea if you are looking for a quiet meal...children abound. But to tell you the truth,the family atmosphere was wonderful. I have been cooking Italian American meals since my teens and did not expect the food to be so creative yet retaining that” comfort food” vibe. Everyone at our table enjoyed all the selections. The broccoli rabe and sausage egg rolls were brilliant. Calamari clean,crisp and spicy. Main courses from the Pasta to the veal perfect. What a perfect addition to Bayshore. Bon Fortuna,ITA.

ITA Kitchen
Responded on 4 November 2019

Dennis, Thank you so much for such an awesome review!!! We truly have a passion for our food and ensuring everyone leaves satisfied. We hope to see you again soon! PS The Broccoli Rabe & Sausage Eggrolls will always be my favorite!!!

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T
New York Area
6 reviews
Dined on 26 October 2019
Overall5Food5Service5Ambience5

The stuffed mushrooms were great ,pan seared gnocchi was the best SJ'S Veal Chop was the topper mouth still watering

ITA Kitchen
Responded on 4 November 2019

Thank You for the wonderful review and we hope to see you again soon!

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AA
New York Area
3 reviews
Dined on 26 October 2019
Overall5Food5Service5Ambience5

Food was delicious. Bucatini in wtc was the best I’ve ever had...pasta al dente and seafood cooked perfectly. Rabe egg roll delish! Husband loved zoodles. We will be back for sure!

ITA Kitchen
Responded on 4 November 2019

Thank You so much for the wonderful review! The Rabe Eggrolls have always been a fan favorite! Sometimes Chef Sal adds different renditions on his specials menu! Follow us on social media for up to date information. We hope to see you again soon!

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OT
New York Area
6 reviews
Dined on 26 October 2019
Overall5Food5Service5Ambience5

The food was delicious!!! Highly recommend

ITA Kitchen
Responded on 4 November 2019

Thank You for the wonderful review and we hope to see you again soon!

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J
New York Area
1 review
Dined on 25 October 2019
Overall4Food5Service3Ambience3

Food was good
New restaurant so still working out the details
Decor could be improved but I would go back

ITA Kitchen
Responded on 4 November 2019

Thank You for the wonderful review! We were waiting on more artwork and a few more pieces but some have been swapped out and are now up! We hope to see you again soon!

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C
New York Area
39 reviews
Dined on 23 October 2019
Overall3Food4Service4Ambience3

Pretty little restaurant it just opened less than 30 days ago and they need to give the place that lived in feeling which it lacks. Red beet salad was great and spicy rigatoni very good. Wait staff very attentive and I think you just have to give it some time.

ITA Kitchen
Responded on 4 November 2019

Thank You for the wonderful review! We were waiting on more artwork and a few more pieces but some have been swapped out and are now up! We hope to see you again soon!

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KR
New York Area
8 reviews
Dined on 19 October 2019
Overall4Food5Service3Ambience3

We had a very small round table for 6 people in the corner. It was tight and at one point there must have been 30 things on the table, between glasses and dishes, etc. My chair was touching the person behind me.

We had a nice dinner, the food was excellent. The place is very loud though and the chairs were not comfortable at all.

Service was good. Our waiter missed a few things but they were corrected quickly.

ITA Kitchen
Responded on 4 November 2019

Thank You for the wonderful review! We have switched the room up a bit. Weekends can get a little hectic and loud but the weekdays are indefinitely quieter. We hope to see you again soon!

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OT
New York Area
4 reviews
Dined on 19 October 2019
Overall5Food5Service5Ambience5

So good. Food was delicious, staff was attentive and welcoming (even for our large party). So happy that we tried a new place that we will definitely be heading back to.

BB
New York Area
1 review
Dined on 19 October 2019
Overall4Food4Service5Ambience4

Service was Great, Food was great! A nice little place to grab an great Italian meal!

AW
1 review
Dined on 13 October 2019
Overall5Food5Service5Ambience5

Food and service were excellent!! I would definitely recommend!

OT
New York Area
1 review
Dined on 13 October 2019
Overall5Food5Service5Ambience5

Incredible restaurant! Fun vibe. The food was outstanding. SJs Veal Chop & Ricotta Gnocchi in the truffle cream sauce is a must! Ma the Meatball with ricotta was very very good. Can’t wait to go back!

KS
1 review
Dined on 12 October 2019
Overall5Food5Service5Ambience5

Great food and great service. It was our first visit and we will be back.

L
New York Area
24 reviews
Dined on 12 October 2019
Overall4Food5Service3Ambience4

Pleasantly surprised by ITA. The food is incredible -- great menu, very creative, good portion size, food cooked to perfection. Great atmosphere with very friendly people. The service was ok - the waiter was nervous and came across as inexperienced but he gets an A for effort. The restaurant itself is a bit small with tables right on top of each other. Removing a few tables is all it would take to make it more comfortable. We will be going back!

OT
New York Area
5 reviews
Dined on 8 October 2019
Overall3Food4Service2Ambience1

The food was good, however, I wasn’t too full after splitting an appetizer and a meal. The server seemed to be new to the service industry which I understand is a work in progress. The biggest disappointment was probably the ambiance. Seemed to be going with a few different looks rather then sticking with one. White is a bold color to go for in the restaurant industry; the silver decorations on the wall came across as tacky, would look better with some nice paintings in my opinion. Didn’t really understand the neon sign in the back as well. Thought the bar was very nice however- especially the counter tops. I think there’s potential and understand it’s a new restaurant just some thoughts of mine for improvement.

ITA Kitchen
Responded on 12 October 2019

We apologize that your experience wasn't as pleasant as we would've liked. Good news is our Art Work finally came in today. We were waiting some time for it, but chose to open and decorate the venue with some other items in the mean time. In terms of the food we're glad you enjoyed it! Our appetizers are mainly for one, but on Sundays we do offer family style select dishes! We hope you give us a try again! Thank you for coming!

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OT
New York Area
1 review
Dined on 8 October 2019
Overall5Food5Service5Ambience5

Amazing food. Service was excellent. Promptly seated as soon as we arrived at a nice quiet table. Great place for any celebrations. SJ’s Veal Chop is to die for. Andrews chicken is incredible as well. Had sausage and broccoli rabe egg rolls as an appetizer and they were MINT! Can’t wait to come back and eat my way through this menu.

ITA Kitchen
Responded on 10 October 2019

Thank You so Much! And I have to agree the SJ's Veal Chop is pretty good :)

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F
New York Area
11 reviews
Dined on 8 October 2019
Overall5Food5Service5Ambience5

Food & Service were excellent!! Will definitely be back!

ITA Kitchen
Responded on 10 October 2019

Thank You So Much! We hope to see you again soon!

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RB
New York Area
11 reviews
Dined on 4 October 2019
Overall4Food5Service5Ambience3

Service very attentive. Food excellent but menu a bit limited. Should add more traditional Italian dishes in addition to the unique ones offered. Nice tables with nice spacing. A little too open feeling. Perhaps some separation between bar and dining but may be limited by size. We’ll definitely return.

ITA Kitchen
Responded on 10 October 2019

Robert, Thank you for the feedback and dining with us! We actually come from the original Matteo's Family. With that being said we wanted to shy away a bit from the traditional Italian fare and add a modern twist on some of the classics. But do not worry! All of our items are fresh to order so if your in the mood for Veal Marsala please ask away! And yes we did visit the idea of separating the bar but unfortunately the space just wasn't there. We hope to see you again soon!

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MF
Phoenix
1 review
Dined on 3 October 2019
Overall5Food5Service5Ambience5

We were very impressed with this restaurant. Very comfortable and nicely decorated. The food was delicious. Portion sizes were good. We enjoyed 1/2 price bottles of wine on a Thursday night. Would highly recommend this restaurant.

ITA Kitchen
Responded on 10 October 2019

Thank You So Much! We tried to please all palates when creating these dishes! We hope to see you again soon!

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g
New York Area
9 reviews
Dined on 2 October 2019
Overall5Food5Service5Ambience5

Welcome was warm and inviting. The atmosphere is comfortable, clean and really cool. Service was terrific. The food was out of this world! So looking forward to going back.