Isabella Eatery - Graffiato
Friday - Saturday 11:30am - 10pm
Sunday 11:30am - 6pm
Please go to www.isabellaeatery.com for outlet specific hours.
See availability for 1,000 point tables
Sun 5:00PM - 8:00PM
Mon - Thu 12:00PM - 1:00PM 5:00PM - 9:00PM
Fri 12:00PM - 1:00PM 5:00PM - 10:00PM
Sat 5:00PM - 10:00PM
Every time I give this place a chance I’m underwhelmed. This was third time and first for brunch. French toast was a unique concept and tasted good, but unfortunately too eggy. Service was alright this time, though the servers tend to hover. Maybe that’s due to th fact that since th opening hype, these places remain uncrowded. Overall, decent ambience as the mall is quiet and you can get booth seating. Prices are fair for the amount of food, but the eatery in general seems to be having a hard time getting great folks in the kitchen.
We went for a business lunch and were a little disappointed to find that, despite our reservation, the main dining area was closed and that the only place to sit was in the bar area. That being said, the bartender took good care of us, and the food was very nice and emerged from the kitchen promptly. All of the food was made with very fresh high quality ingredients, with interesting flavor combinations. I would definitely go back.
The ambiance was really nice for a lunch appointment with a client. It is nicely furnished, the entrance is lavish and fun and I've been very interested in eating here; however the food was very average to just ok.
We ordered an assortment and shared- eggplant dip that had way too much cheese in it, we never tasted the eggplant and the "bread" that was served with it was like a giant, grey, soft tortilla with no taste, Poke bowl that was predominantly white rice, good amount of fish and very little everything else and pizza that was actually pretty good- lots of cheese, soft thick crust.
I won't return.
Our entrees were brough out at at different times- minimum of 5-7 minutes apart.
I want you to be successful, so I’m was so disappointed that it want fun or enjoyable.
Very disappointing!! Menu was very limited....very poorly
prepared. Shrimp was fried with the shells on!!!
Lobster roll was poorly made with limited lobster & a
very high price!
This restaurant will never survive without a major overhaul.
We will never dine there again & I would not recommend it
Not sure what to expect from a scattered restaurant on the top floor of a mall. When you first come up the escalator, there are a number of small "restaurants" around the former food court. You can sit at one or sit in a common area and get the menu of the most popular items of each place. I had the fish tacos and they were ok. Mahi mahi fish sticks is what they looked and tasted like. Not great.
Service was good but at the end of the meal, ordered coffee that took 20 minutes to get.
Interesting experience, fair food and good service
This place is a little confusing, but in all honesty, you typically make your reservation with Isabella Graffiato, and the menu includes foods from different places. I enjoyed the experience, and the ambiance. It was more on the quiet side. The food was decently good. We got fries with ketchup and garlic sauce (the garlic sauce was the highlight)--the fries were normal and a little on the slighlty cold side but still edible. We got a margharita pizza and a veggie pizza. I enjoyed the dough, but the toppings were normal. We also got roasted cauliflower which was good.
Great food, atmosphere, and service,
Only had the gnocchi, which was absolutely delicious!!
Great dining options with seven restaurant concepts.
Great service and quality food.
This place was interesting. I like the concept but I don't know if it was executed properly. They have a nice selection of food & drink but it is kind of overwhelming, and not everything was as good as I expected. The ambiance was delightful and the location is decent. I didn't hate this place but I didn't love it either. I somewhat enjoyed myself and I would recommend to a friend to try for something different.
I was disappointed in the quality of the food. It lacked in flavor and seasoning...and I was truly surprised. I also found a huge egg shell in my meal which resulted in me stopping immediately to notify the server. I didn't like the fact that the restaurant was a part of the mall. There were people cutting through the restaurant to get to the greater-mall area.
Great bartenders at each bar, creative and engaging. Nice mixture of choices.
The service was excellent but the food was generally disappointing. The pasta dishes were generally al dente but with too heavy a hand on the red pepper.
Food, especially the home made pasta was fabulous.
You can also order from the Grand Dining Room menu which features four other restaurant concepts.
House made ice cream from Retro Creamery is also a plus.
A Seafood tower from Requin was asking a big hit.
We were surprised by the very limited menu for Father’s Day dinner. If the only 5 entrees offered, one was “sold out” by 6:30pm(?) and if the remaining 4, 2 were hi carb pasta dishes. Service was very nice though.
Our first visit to Graffiato was a bit of a disappointment. The server was friendly, the food exactly what we ordered, the chairs pretty comfortable, but the whole experience was not really worth the drive. One of our party ordered the spaghetti with meatballs and the pasta was way over-cooked -- the noodles nearly disintegrated when she twirled them; however, the sauce was good and the meatballs were nice and light, with a lovely little kick to them. Two of us ordered pizza -- one was the "Porky'y Revenge" and the other was the "Forager". They arrived quite a bit after the spaghetti, but pizza does take a bit longer to prepare...The crust is quite good, although the forager one was a bit doughy (underbaked). Was this a bad experience? Not really, but would we make the drive to go there again? Probably not.
Great food. Good value.
Good small plate food. Small menu selections.
Restrooms are too far.
Food was amazing, service was not good. Restaurant was practically empty, no one came to even check and ask if we wanted drinks for 15 minutes. We finally had to ask someone to come over. That part was disappointing, but the food helped to make up for it.
Server was very weak and did not understand the rhythm of a meal. I would compare it to a Marriott restaurant experience. Food was good, but nothing amazing.
The atmosphere and service was great. Even though I use debit cards when dining, I didn’t care for the debit/ credit card only payment method.
This restaurant is one of 7 Isabella food concepts on the 3rd Floor of Tyson’s Galleria.
The food is fabulous and the service excellent.
I ordered the tagliatelle with shrimp and the home made pasta was cooked to perfection.
Service horrible, empty restaurant
My first visit to Isabella Eatery/Graffiato. It was a hit for the kids and the adults. It was surprisingly quiet and cozy despite the open format and large size. We enjoyed the lunch and brunch options, which were reasonably priced, good sized servings, and everyone found something they liked. The good food and service continued through dessert, and we tried it all: the creamery (birthday cake ice-cream, although Yabba Dabba Do was appealingly blue for the 8-year old), zeppolis, cannolis (pistachio and chocolate chip), which were all good and what was nice was that the zeppolis and cannolis were served in sharing portions (4 small cannolis=1 order). Afterwards, a nice stroll around the Galleria helped the kids burn off the sugar.
Caesar salad and arugula salad were fresh and nicely dressed. Veggie pizza was somewhat bland. The meatballs were spicy and superb. The pasta was delicious.
Feel like a food court style rather than a dinner
Food was great. Service was slow. Food took forever to come out. And when food did arrive it was plate by plate. There were 6 of us. The food did not come out at the same time so some of us had our plates, others did not. One of us had to wait 10-15 minutes after all the others were served to get her entree . Then dessert came for 3 of us, and not for the other 3.
ordered the same dish I ordered in the past. the dish flavor and presentation was much less impressive this time around. don't know if i would return given inconsistent experiences from the same meal.
Good place at the mall. Would recommend pretty much all the pastas. Cauliflower appetizer is really good too.
Surprised that we had to wait for our beverages for so long and no straws offered with our water. We both ordered Caesar salads and pasta dishes and we had to flag down a waitress for pepper and grated cheese for the pasta and even then she only brought grated cheese for only one of us. Seems laborious!
Disappointing experience. Host stand unhelpful and unwelcoming even with a reservation. Waitstaff apathetic and most of our food was very average. Decor and our pizza nice. Would not return.
Perhaps it is a communication issue, but I think the staff needs to have remedial training to be more attentive and watch for the needs of their clients.
The Tagliatelle fra Diavlo was very tasty and the shrimp were perfectly cooked. However the Spinach Gemelli was literally swimming in grease, there wasn't enough broccoli and I didn't see any kale. It was flavorful, but way too heavy.
Wait staff needs to be more attentive. No refills of water were never offered.
After getting to the restaurant at 9pm like the reservation was made through Open Table, every attendat at Isabella Graffiato looke at us like we were a problem for them. This is because the kitchen closed at 9pm, and I do not know if it is Open Table or Isabella’s fault, but I had to ask for the Manager, and luckily this was an eatery and apparently another of the kitchens was still open so we ended up ordering whatever Isabella had available, which was not from Graffiato. After that everything they served us was very good, just not what we wanted to eat.
I ordered the radiatore Cacio e pepe but for some reason it had a distinct sour vinegary taste. None of us liked our meals — we tried 3 pastas and a pizza. It doesn’t help that people are passing by you to enter and leave the mall.
Third time dining at Isabella's Eatery, and second time at Graffiato. I'll be back!
First, ask for Sway. He is an excellent server. He is very friendly and we always request him. Second, you must get the meatballs. Whatever you get make sure you get them because they are incredible. They are moist and saucy. Third, you must experience the drinks. The drinks are beautifully done with hand carved ice cubes. Try any of the gelato for dessert. Creamy and different. I tried the gnocchi on this visit and it was excellent. It was light with a great sauce.
Very good, amazing good and great service. I can’t wait to go back!