Hutong at The Shard

4.4
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366 reviews
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£41 and over
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Chinese
Situated on level 33 of The Shard, Hutong at The Shard serves the fascinating and diverse cuisines of Northern China and is based on the much-loved restaurant of the same name in Hong Kong. Hutong at The Shard’s cuisine takes its inspiration from the dishes served in the imperial palaces of what was then Peking. Based on the ‘Lu school’ cuisine of Shandong Province, the menu artfully captures the subtlety and surprises of Northern Chinese cooking. A cocktail selection inspired by ingredients used in traditional Chinese medicine and stunning interior, complete with traditional Chinese red lanterns and beautiful hand-carved wood-panelled ‘Moon Gates’, offer London diners a new destination restaurant with panoramic views over London’s skyline.
What 366 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.3
Food
4.3
Service
4.5
Ambience
3.9
Value
Noise · Moderate
83% of people would recommend it to a friend
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OT
London
2 reviews
Dined 4 days ago
Overall5Food5Service5Ambience5

Incredible food and service! Some of the best food I’ve eaten. Can’t wait to go back - the beef tenderloin and pork dumplings were very special.

ZT
San Francisco
26 reviews
Dined 4 days ago
Overall4Food4Service3Ambience4

Good, but not great. While the staff was more or less polite, it seemed as though they were all in a rush to get you in and out as quickly as possible - which can take away from a nice evening. View was beautiful and the food was very good. We were right up against the window, which provided an excellent view, but it can get a tad cold. You're going for the view more than anything else.

OT
London
1 review
Dined 5 days ago
Overall3Food5Service1Ambience5

The attitude of the waiter was very impatient and rude when ordering. Such a pity for the good view and food.

OT
London
2 reviews
Dined 5 days ago
Overall5Food5Service4Ambience5

Great food

E
London
9 reviews
Dined 6 days ago
Overall4Food5Service5Ambience4

Great food, excellent service.
Things to improve: We were sitting close to the bar and most people would go past the bar and walk between restaurant tables (which is not pleasant when it happens a number of times during your meal) to sneak a look at the view on Tower Bridge. An extra screen should be considered to avoid disturbing restaurant guests.
Despite this, overall it was a great experience.

OT
London
1 review
Dined 6 days ago
Overall3Food3Service3Ambience3

Poor service good food

EB
London
1 review
Dined on 13 November 2019
Overall5Food5Service5Ambience5

Everything was delicious and service was great. Would definitely go again.

OT
London
1 review
Dined on 10 November 2019
Overall4Food5Service2Ambience5

Food quality and dish sizing were above expectations. Most of the menu has a spicy element in it, but delicious nevertheless. Service could be somewhat improved for this price point, especially around menu knowledge. Price was on par with our expectations for such a location.
Would likely return for another special occasion.

OT
San Francisco
4 reviews
Dined on 10 November 2019
Overall5Food4Service5Ambience5

Great dining place with a view, but food is kind of disappointed. The duck slice are cold and wraps are dry. Not the quality that we expected. Overall, high-end and decent Chinese food place to go to.

OT
London
1 review
Dined on 4 November 2019
Overall5Food5Service5Ambience5

It was the best dinner with the best view we could ever have!

HB
London
1 review
Dined on 1 November 2019
Overall3Food4Service2Ambience4

Beautiful restaurant with delicious food. However, we were not too impressed with the service. As soon as we arrived we were told that we would have to order within minutes before the kitchen closes for a break. We did not even get to order our drinks and the waitress was standing by our table hurrying us up. We also had to order our starters and our mains together, before the kitchen closed. Having not visited Hutong before, we were completely unsure as to how much we wanted to order for mains as we did not know whether starters would be filling. We ended up over ordering! By the time we had finished eating, the restaurant was completely empty and staff were preparing for dinner service. However, we still had half a bottle of wine left. Our previous waitress had left but the new waiter was extremely helpful and managed to reserve us a table in the bar area for us to finish our wine. Overall, - delicious food, great views, bit overpriced, and SOME good staff!

S
London
29 reviews
Dined on 30 October 2019
Overall3Food3Service3Ambience3

I have been to Hutong at The Shard before and it was excellent.
This time I went with my 13 year old son and to be fair we did eat early, at 12.00 noon but it was dead.
We were perched on a small round table (great views though) and the service was not great, with simple "no's" to requests of whether they did X or Y to eat. Fussy teenager.
In summary not a good place to take a teenager IMO, especially if you are expecting a lively, vibrant restaurant - at least not that early.
Obviously only I was drinking and with service the bill was £260!

s
London
3 reviews
Dined on 28 October 2019
Overall5Food5Service5Ambience5

The food was excellent, the views magnificent, and the service quite good. The truffle edamame dumpling and Peking duck in particular were sublime. Will be back for sure.

HQ
London
1 review
Dined on 22 October 2019
Overall5Food5Service5Ambience5

Anniversary

OT
London
2 reviews
Dined on 22 October 2019
Overall1Food2Service1Ambience4

Awful experience. I asked for a particular menu to be left on the table. That wasn't done.

Tried to upsell everything.

Horrendous experience. Never again

AE
1 review
Dined on 19 October 2019
Overall4Food4Service3Ambience5

Food was lovely, but service-wise it constantly felt like we were being rushed out of our seats to make room for new diners. My friend and I were having a catch up lunch so we’re talking and eating and every 10-15 minutes, a waiter would pop by and peer over our shoulders to see if they could take away our food and bring over the next course or not, which felt a bit much.

CB
London
2 reviews
Dined on 16 October 2019
Overall2Food2Service5Ambience3

Overpriced substandard food

D
London
5 reviews
Dined on 6 October 2019
Overall4Food4Service4Ambience5

Excellent views, great food and lovely atmosphere. Perfect for a special occasion

OT
London
1 review
Dined on 30 September 2019
Overall5Food5Service5Ambience5

Beautiful ambience with some of the most impressive views of London, great food and service. Dark and perfect for date nights...

TG
1 review
Dined on 23 September 2019
Overall5Food5Service5Ambience5

Simply marvellous as we were looked after so well and the food and service were both excellent and the restaurant Manager was especially kind and helpful as it was our anniversary - thank you all so much once again and we shall be back

DA
Hertfordshire
67 reviews
Dined on 18 September 2019
Overall1Food3Service3Ambience1

Great view of toy town but the cuisine is average. They bring the courses out on black plastic trays which negates any concept of quality or style. Random bar guests would walk into the dining area to use their mobile phone or take photos. If you are asked i if you wold like a second bottle of wine it would have been helpful to be told that the time allocation for the table would need to be adhered to rather than making the sale and then swiftly saying the table was required back. The desert looked like it had been designed and served for aeroplane food and the taste was unremarkable considering it was meant to be part of a tasting menu. Once been never to return

LG
Phoenix
15 reviews
Dined on 3 September 2019
Overall4Food4Service3Ambience3

We had dumplings, tiger prawns with Sichuan chilli sauce and king-po style chicken and everything was delicious but not nicely presented - everything looked messy, like takeaway food. We sat in the middle section between the main restaurant and the bar where the ambience was not great, it felt very office-like. The waitress was friendly but her English was limited. We love this restaurant and have been here three times within the past few months but feel that many details are being overlooked causing the whole experience to feel casual, informal and not special at all.

t
London
37 reviews
Dined on 2 September 2019
Overall5Food5Service5Ambience5

The Peking Duck was the stand out highlight of the meal. Everything was delicious but that was just so succulent - nothing like any Peking Duck I've had before. I've been spoiled now, I'll only ever be able to go to Hutong for it!

F
Jacksonville
7 reviews
Dined on 26 August 2019
Overall4Food4Service4Ambience4

Interesting and great service. Watching food items brought out was part of the experience. Great views and enjoyable. The ribs were the best!

f
London
1 review
Dined on 26 August 2019
Overall3Food4Service3Ambience5

Experience Lunch set menu advertised on website £35 pp but we were (deliberately?) only given the Signature menu £55 pp. Server insisted that the Experience menu was not available on bank holiday but grudgingly brought the other menu out after we politely but very firmly pointed out that the website explicitly says INCLUDING bank hols. Great views for sure. Food a bit hit and miss. Extortionately priced bottled water. Service definitely needs improvement.

D
London
125 reviews
Dined on 25 August 2019
Overall4Food4Service4Ambience4

An upmarket Chinese restaurant on the 33rd floor of the Shard, providing a brilliant view of London and the Thames during your meal. The restaurant has large windows all around which allow a fantastic view from most of the tables, and adding to the special ambience. We had the Chef’s special menu which had a selection of dishes in 5 courses. The food is well presented, tasty and well paced, but is very pricey for what was provided. The staff were friendly and welcoming.

r
London
2 reviews
Dined on 24 August 2019
Overall4Food5Service4Ambience5

Fantastic food and great view anywhere in the restaurant.

OT
London
1 review
Dined on 24 August 2019
Overall5Food5Service5Ambience5

Very good nice window seat table staff very good food special all in all a very nice lunch

OT
London
1 review
Dined on 24 August 2019
Overall3Food4Service4Ambience2

Good food, good service, poor ambience - screams skyscraper restaurant and nothing more. Whilst the food was very good, I could get the same quality at a fraction of the price in Chinatown. Nothing blew me away. Plating of the pan friend chicken dumplings was poor, I imagine the waiter is at fault rather than the chef - who knows. The food was very good but you’re really coming to have lunch at a restraint in the Shard. Always recommend coming to Hutong at least once.

OT
Manchester
3 reviews
Dined on 18 August 2019
Overall4Food4Service4Ambience4

Lovely food and place been several times and will go back again

p
London
47 reviews
Dined on 10 August 2019
Overall4Food3Service4Ambience4

Nice views .. the menu is very limited for vegetarians. Disappointed to see dishes cooked with Lao Gan Ma which is a premade Chinese chilli oil. With the prices they are charging, you don’t expect that. Having said that, the Peking duck was great. The ibérico pork and lobster xiao long bao were a nice twist to the traditional ones. Most dishes are heavy on salt/msg.

c
Manchester
16 reviews
Dined on 6 August 2019
Overall5Food5Service5Ambience5

Amazing views from pretty much any table at this restaurant. The food is more authentically north Chinese than most Chinese restaurants in England. Great food. Discrete but friendly service. Good wine list. Expensive but worth it for special occasions.

OT
London
1 review
Dined on 1 August 2019
Overall4Food3Service4Ambience5

spectacular view with bits size food portion.

MS
London
10 reviews
Dined on 31 July 2019
Overall5Food5Service4Ambience5

Celebrating a special birthday with the family required a special restaurant and Hutong did not disappoint. Breath-taking views, great service, food and ambiance. Our party of 4 arrived at 6pm and chose the set menu for £88 and the birthday person had the set menu with the wine pairings. The Peking duck and pancakes was the best we have ever tasted! The service was friendly and efficient. However we felt the courses were presented rather quick and we needed more time to digest. And when we asked for coffee we were told that the table may not be available. Coffee was served once the waiter had checked, but it added to the general feel of being rushed. Not a cheap restaurant and perhaps reflected in its fabulous location. Would recommend for a special celebration.

PF
London
9 reviews
Dined on 27 July 2019
Overall3Food4Service2Ambience3

Beautiful location and views. Really nice decor design.
Food was quite good. Disappointed in the service, wasn't very good.

s
London
2 reviews
Dined on 24 July 2019
Overall3Food3Service3Ambience2

The fresh orange juice was bad. Not good

OT
1 review
Dined on 19 July 2019
Overall5Food5Service4Ambience5

Food was very good! Waiter was amazing!
We enjoyed the experience

A
London
3 reviews
Dined on 12 July 2019
Overall4Food4Service4Ambience4

While the food was good, the value was more driven by the view rather than the quality of the food, which can be expected given the spectacular location. For the price you can find much better food elsewhere, but it depends what motivates you more; the food or the location.

k
New York Area
11 reviews
Dined on 9 July 2019
Overall3Food4Service3Ambience4

This restaurant undoubtedly has a beautiful view. The food was good however I did not find that it justified the price they ask for it.

JN
New York Area
17 reviews
Dined on 9 July 2019
Overall5Food5Service5Ambience5

I will go to the NYC location when we return home.