Houlihan's - Hasbrouck Heights
Seat cover in the booth was ripped out exposing inside by 10 inches long gash . Ice cream glass cup rim had a big chip on the rim.i showed it to the waitress. She had to replace the glass after she went and showed it it the manager who had been eating his food by the bar all that time. Manager or the waitress never said sorry. For Groupon waitress took the iphone to the manager instead manager should had come to the table. It’s a matter of liability.
We enjoyed our experience at Houlihan's. The service was friendly and accommodating. The only complaint was with the chicken wing appetizers. We felt that the portion was a little small and the wings themselves were not very meaty (skinny/skimpy).
Went Houlihan’s because it’s my fiance’s Favorite restaurant and it was his birthday. They immediately took us in and took our orders. They allowed us to bring and cake and stored it cause it was an ice cream cake! Houlihan’s never disappoints!
Shaila - Thank you so much for the review, I am so happy to hear that you enjoyed your visit with us. Please come back again soon and ask for me, I would love to thank you for your loyalty in person. Keith Miller GM
Just a crappy feeling restaurant, was almost depressing feeling.
We were there for trivia night. Burgers were okay. Didn’t see much of our waitress, but it was very busy.
The hostess recommended sitting in the bar area so we did however the waitress took forever to come over to the table. During the meal hardly came to check on us. We will not sit in the bar area ever again forgotten there.
Wide variety of food choices and dishes of all sizes
The only reason why i gave you three stars is because when we ordered our food not our original waitress but another waiter had placed the wrong order on our table but this was an honest mistake it happens i ordered the sirloin steak with a cold water lobster tail the lobster tail was dried out the steak was ok your cappuccino is the worst to be honest way too much cream and sugar other restaurants i have been to that provided cappuccino was made properly whipped cream on top and either a wooden stick with a sugar cube on the end to dip in or just packets of sugar so people can add the amount of sugar they prefer yours is done very differently and to be honest you should change it this is not what a cappuccino is all about call me old school Italian but this is what i am used to way too sweet it was like drinking a cup of pure sugar with way too much cream we also made reservations in advance for two people i was not happy with the seating arrangements tiny table in the middle of all the waiters and waitresses walking back and forth near the kitchen others that came in without a reservation had larger booth tables for two people it wasn't the end of the world don't want to seem like a complainer here but if i made reservations a week in advance and on my birthday i just would have expected a better seating location but your food is good other than the dried out lobster tail i also realize that this is not intended to be a five star restaurant either but for what its worth it is a decent established restaurant